New Jobs at Fidelity Services Group

Overall purpose of the job:

• To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required to contribute daily to our mission of earning the reputation that we provide all our clients and partners with superior quality technology and information supported by first rate service.  The incumbent must uphold our promise to clients that we go beyond the expected.   

Duties & Responsibilities:

• The job holder is required to manage and maintain all allocated resources. 
• Vehicle cleanliness
• Traffic offences
• Roadworthiness
• Tools
• Safekeeping of tools are good and serviced. 
• Stock
• Complete stock take
• Resolve all missing stock.
• Cell Phone
• Devices are operational.   
• Monitor data usage.
• Uniform
• Maintain uniform.
• Ensure clean and presentable as per Psira
• Perform daily administration and duties to ensure the smooth running of the technical function.
• Perform office administrative function w.r.t filing of registers, updating of database etc.
• Complete on the job coaching
• With technicians where required
• Attend to all Complaints when required.
• Offer product support onsite and remotely.
• Dealing with technical and client queries
• Assist with fitments when required.
• Complete hardware installations to the highest quality and within the required timelines
• Repair, Maintain and Installation of Tracking Systems
• Maintain fitment quality.
• Assist with technical evaluations and repairs.   
• Implement new fitment techniques (OEM fitment guideline requirement implementation) Specialized fitment techniques. 
• Ensure that personal hygiene is maintained (as per PSIRA),
• Company uniform in good condition
• Ensure familiarity and adherence to applicable company policies and procedures.  
• Attend and take initiative to develop own skills.
• Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

• Matric
• Driver’s license (code B),
• Clear Criminal Record
• Psira Grade C
• Trade test in motor electrical electronics or similar preferred, 
• Auto-electricians qualification advantageous, 
• At least 6-10 years’ experience in the fitment of vehicle tracking equipment. 

Attributes:

• Action orientated.
• Good fault finding skills.
• Attention to detail. 
• Problem Solving

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Job Description

• A vacancy exists for a Retail Manager at the Robertville Branch (Gauteng). The position will report to the General Manager. The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times as well as training on site.

Job Specification

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Conduct risk assessments and implement action plans to reduce stock losses.
• Conduct shrinkage audits on client premises.
• Conduct site specific training on security personnel on site.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services and combatting stock losses.
• Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals and syndicates.
• Auditing and verifying the client registers and generating exception reports.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Submitting relevant monthly reports to the Client and Management.
• Attending daily / weekly / monthly meetings with the client.
• Investigate incidents reported of stock losses.
• Travel nationally as required and instructed by management.

Qualifications, experience and other competencies required:

• Matric certificate with Grade B PSIRA registration.
• A minimum of 3 years’ experience in Security Operations in Retail/Shopping centre environment.
• Very analytical individual with excellent Problem-Solving Skills.
• Ability to manage and discipline staff
• Computer literate, with proficiency in MS Word and Excel.
• Strong Operational Planning, Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential
• Must be able to work under pressure and for extended hours as and when required
• Knowledge of ISO 9001:2008 Quality Management and its requirements.
• A valid unendorsed driver license with own reliable transport essential
• Well-presented individual
• Must be willing to travel nationally.
• No criminal record.

Core Competencies:

• Leadership skills
• Good communication skills
• Organisational skills
• Client liaison skills
• Strong planning skills

Deadline:11tth July,2025

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Job Description

• The overall purpose of this position is present, facilitate and assess training interventions as per the training function, within area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in applicable legislation.

Qualifications, experience and other competencies required:

• Driver’s License (EB)
• Proficiency in MS Word, PowerPoint and especially Excel is essential.
• Grade 12 / NQF 4
• PSIRA Grades E-A Instructor
• Tactical firearm training advantageous. 
• Facilitator registration with ETDP SETA
• Assessor registration with ETDP SETA & SASSETA
• Moderator registration with ETDP SETA & SASSETA will be an advantage.
• General Security Practices (GSO) at NQF 3
• Specialist Security Practices Qualification at NQF 4
• Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.
• Minimum 3-5years experience and full knowledge related to the training environment.
• No Criminal Record or pending cases.
• Ability to meet strict deadlines.
• Numerical accuracy.
• Excellent verbal and written communication skills
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Excellent communication skills
• Solid attention to detail to ensure accuracy of information.
• To participate in various ad-hoc projects where necessary
• Must have own reliable transport.

Key Performance Areas: (not totally inclusive): 

• Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
• Coach and guide learners on learnerships to ensure competence standards are achieved as per programmed objectives, learning outcomes, or unit standard outcomes.
• Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
• Compliance with legislative and Quality Assurance guidelines that includes but are not limited to: SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.

Other personality attributes:

• Problem Solving
• Good Relations
• Independent thinker
• Team orientated.
• Attention to detail and accuracy.
• Customer orientated.

Deadline:20th June,2025

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Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• PSIRA registered - Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.
• Driver's license
• Own Vehicle

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:17th June,2025

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Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• Psria reg Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:18th June,2025

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Key Responsibilities:

• Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
• Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
• Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

Qualifications & Experience:

• Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
• Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
• Matric or equivalent qualification.
• Psria Grade C

Job Requirements & Attributes:

• Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
• Exceptional selling skills paired with strong organizational and time management abilities.
• Excellent communication, presentation, and negotiation skills to effectively engage with customers.
• Proficiency in MS Office, Email, and Internet usage.
• Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
• A hunter for new business opportunities with a passion for electronic and technical equipment.

Duties:

• Generate and close deals, leveraging both self-sourced leads and those received internally.
• Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
• Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
• Maintain administrative duties related to sales with meticulous attention to detail.

Performance Standards:

• Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

Competencies (Technical & Behavioural):

• Drive for results and action-oriented mindset to consistently exceed expectations.
• Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
• Willingness to learn and adapt to new technical skills and technologies.
• Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.

Deadline:18th June,2025

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Main purpose of the job:

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record

Deadline:19th June,2025

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QUALIFICATION & EXPERIENCE

• Minimum Grade 10 / Standard 8
• Previous experience in a security environment would be advantageous

JOB REQUIREMENTS & OTHER ATTRIBUTES: 

• PSIRA registered (Grade B)  
• Excellent communication skills (English and Afrikaans) 
• Clear criminal record 
• Ability to ride a bicycle 

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Overall Purpose of the Job:

• Is to visit sites, do road shows and visit parades to sell loans and policies and taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Responsibilities:

• Visiting all new sites that the Region open
• Visit sites that have lesser than 30% market share
• Visit parades early in the morning and later in afternoon
• To do road shows and wellness days as well
• Capturing the loans and policies
• Have a target set to be made for the month
• Giving advice to prospective customers of the various Umsuka products on offer.
• Addressing and resolving client queries promptly and satisfactorily.
• Ensuring that applications are Processed timeously.
• Ensuring that contracts are cleared and submitted in time for payments.
• Liaise with respective Fidelity branch contact persons for efficient issuing of loans to clients.
• Ensuring strict adherence to the requirements of the National Credit Act as well as the Consumer Protection Act and any other compliance related laws are maintained at all times.
• Assisting with market related issues for the company.
• Provide general customer service and assistance to Umsuka Wemali finance clients

Experience and qualifications and requirements for the post

• Grade 12 or National Certificate in Customer Service
• Sales experience will be an advantage
• Customer service
• Computer literate
• Experience in credit lending environment would be an advantage
• Own Vehicle and code 8 driver’s license

SKILLS & OTHER ATTRIBUTES:

• Excellent interpersonal & teamwork skills
• Excellent time management skills and ability to multi-task and prioritise work
• Excellent communication and listening skills essential
• Ability to work in a fast paced and high stress environment
• Strong organisational and planning skills
• Self-Motivated
• Exercise Initiative
• Adaptability
• Customer service orientated
• Telephone Etiquette
• Bilingual
• Target driven

Deadline:20th June,2025
 

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Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.

The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.  

Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

• Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
• Responding to incidents involving hazardous substances
• Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
• Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
• Operating a range of equipment to control, manage and extinguish fires
• Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
• Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
• Participate in training drills, simulation exercises and physical fitness training as directed
• To train all relevant employees on the theory and practice necessary to fight fires
• Advise on preventative and corrective actions
• Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
• Perform basic level maintenance on equipment to ensure operational readiness
• Checking, cleaning, testing and maintaining vehicles and equipment
• Complete computerised occurrence log in order to maintain proper records of daily occurrences
• Conducting health and safety inspections in order to maintain a safe work environment in the workplace
• Completing of pro forma documentation
• Participating in Departmental Health and Safety Committee meetings
• Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
• Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
• Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
• Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
• Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
• Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
• Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
• Undertaking supervisory and line functional personnel related functions

Qualifications, experience and other competencies required:

• Grade 12 as a minimum school qualification
• IFSAC Accredited
• NFPA 1001 Firefighter 2 certification
• Firefighter II Certification
• Firefighting training and at least 2 – 3 years related experience are essential
• Valid code C1 drivers license with PrDP
• Advanced driving experience advantageous
• Medically and physically fit
• Good understanding and practice of Fire prevention procedures
• Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
• Clear criminal record.
• Capability to react within efficient time frames to emergency situations
• Administration, interpersonal communication and customer liaison skills are required.
• Hazmat experience and knowledge essential
• EMT certification
• First Aid levels 1 to 3

Core Competencies:

• Strong communication skills, both verbal and written
• Sound understanding of the Hazmat guidelines
• Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
• Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

Deadline:20th June,2025

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Fidelity ADT is looking for armed response officers around Johannesburg with following requirements

• Matric
• Grade B PSIRA accredited and registered with Response
• Minimum of 3 years in security industry
• No criminal record
• Willing to undergo criminal checks regularly
• Must be physically fit and in good health – not afraid of heights
• Computer literate an advantage
• Must have estate/residential experience
• Must reside in traveling distance to the site in Soweto
• Firearm Competency – Handgun for Business Purposes
• Must have driver's license.
• women candidates are also accepted.

Deadline:25th June,2025

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Overall Purpose of the Job:

• Guide and advise business leaders’ management and staff in labour relations matters within the organisation whilst ensuring compliance to labour legislation.

Minimum Requirements

• Relevant Qualification - Relevant Degree and extensive IR Experience
• Admitted attorney will be advantageous with an employment law background
• 5 years relevant work experience, 2 of which should at least be in a unionized environment
• Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
• Understanding of the Labour Court process and appearances
• Handling of union issues and wage negotiations at various levels
• Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail
• Must be willing to travel - own reliable transport

Duties & Responsibilities

Reporting

• Manage disciplinary statistics — Department of Labour submission purposes - monthly for final report to be submitted
• Monthly reporting of National Employee Relations statistics
• Weekly reporting of Employee Relations activities and action plans
• Management of the reports submitted by Investigators and Ombudsman-tracking of open cases on a weekly basis and reports to be submitted in this regard and adhering to timelines.
• Reports submitted to and by investigators - to ensure full compliance and adherence to basic fundamentals in relation to the concern raised- as and when reports are received

Project Management

• Advise and management of all retrenchment and structural changes within the region as and when occurs
• Consultation processes to be completed within the relevant time periods
• Manage grievances received within region to ensure compliance with code of good practice and other related polices
• Provide advice to management on ER related matters and disciplinary procedures
• Manage appeals procedure
• Industry benchmarking in relation to conditions of employment and union activity of industry competitors per function of the business
• Conducting of IR Training as per National Training Schedule and regional requirements
• Manage Labour Court matters as a liaison with external attorneys
• Management of strikes and labour unrest interventions
• Analysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measures
• Support the management of Department of Labour visits and execution of activities

Management of internal and external stakeholders

• Provide advice with relation to Contracts of Employment, Terms and Conditions of Employment and restructuring workforce planning
• Interaction with line managers in order to improve diversity within the workplace
• Drafting of recommendations
• Having a tracking mechanism of those concerns being addressed by line management
• Liaise with HR field and Learning and Development regarding EAP alignment within the company and the plan of action thereof.

Union activity

• Form sound relationships with union representatives and drive climate within the Operations Business.
• Having measures in place to ensure proactive notification of staff concerns and action points.
• Management of Union Membership within the company on a monthly basis
• Conduct/Coordinate Employee Engagement sessions in order to be aware of the climate within the business and promote a healthy working culture
• Negotiation and attendance of union meetings
• Establish and co-ordinate management/employee/union communication to promote a healthy working culture
• Address and respond to union correspondence
• Establish employee concerns to potentially reduce union membership and activities
• Customer focus
• Directing others
• Address all union issues and grievances
• Enter into and manage union negotiations regarding issues that may arise.
• Attend to meetings and consultations with unions on all issues within FSG.
• Manage union correspondence and issues on a daily basis within FSG.

Internal customer services

• Handling of "walk in” complaints and service requirement from internal departments.
• Suspensions
• BCEA advice to HR Managers and or Line Managers
• LRA and EE advice
• Disciplinary hearings for administration departments
• All "walk in" should be dealt with as a priority
• Tracking of "walk in" customers and consultations to be reported on weekly

CCMA

• Management of all CCMA cases for the Group where required including legal drafting and appearances in conciliations and arbitrations.
• Legal and legal compliance
• Compliance and governance for the Group and its subsidiaries.
• Drafting, vetting and negotiating of agreements both in the commercial and labour environments
• Drafting of legal opinions
• Ensuring compliance with Court rules and Regulations
• Liaising with external attorneys.
• Managing external advisors
• Engagement with Internal stakeholders across the Group.
• Implement legally compliant best business practices and policies in order to protect the organization from regulatory and or legal action
• Ensure continuous process improvement to enable effective operational processes
• Provide expert recommendations that are technically accurate and timeous
• Minimise potential financial losses through identifying, assessing and mitigating risk
• Identify, manage and mitigate, where possible, the function's operational risks in order to provide assurance to the business
• Attend to ad-hoc legal functions and advise across the Group.
• Draft and attend to all Labour Court and Labour Appeal Court matters within the Group

Ad-hoc

• Assisting with other ad-hoc tasks, analysis and projects as and when required
• Monitor internal labour relations trends and submit relevant reports
• Advisory capacity related to all employee concerns and management to HR personnel
• Keep up to date with current ER legislation and ensure this is aligned with company's Employee Relations policy
• Ensure that all ad-hoc duties are completed within the specified time period
• Time Management
• Attend to retrenchment consultations
• Attend to chair disciplinary hearings
• Attend to chair grievance hearings
• BCEA and Labour advice to HR, Line Managers and employees
• LRA and EE advice

Skills and Attributes:

• Exceptional administrative skills
• Expert knowledge of labor legislation, policies and procedures
• Goal orientated
• Good communication and Interpersonal skills
• Highly organized
• High accuracy and attention to detail
• Excellent time management
• Problem Solving and analytical capability

Deadline:30th June,2025

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The above position is vacant at our Worcester Branch. The overall purpose of this position is to transport Crewman and Custodians to collect and deliver clients’ money and provide proof of delivery and collection.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash in Transit (CIT) Certificate
• Firearm competency – with a minimum handgun (for business purposes) qualification
• Valid drivers license - code C1 (minimum) and a valid PDP
• At least 2 years’ experience in security industry or similar role (Advantageous at FSG)
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Operations Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action towards any suspicious activity
• Conduct vehicle audit and complete checklist
• Drive vehicle responsibly and complete documentation of accidents/ incidents

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Customer service and relations
• Quality assurance
• Willing to work overtime
• Willing to travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team Work

Deadline:20th June,2025
 

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The above position is vacant at our Parow Branch. The overall purpose of this position is to count and verify the client’s money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years’ cashier experience or similar role
• Able to work under pressure

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM’s

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skills

Deadline:20th June,2025

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Purpose: to manage all day to day activities of the Cash Processing facilities in his / her sphere of responsibility and to align it with the overall objectives of the division and the company. Also, to ensure that all site-specific security requirements are adhered to and that the client's needs are always efficiently and professionally met.

Minimum Requirements:

• Matric Certificate or equivalent
• Grade B PSIRA registration and accreditation
• Clear criminal record
• Preferably a formal banking qualification or course with reference to cash processing
• Computer literacy within MS Office software
• Own transport (must have own transport and a valid driving license)
• Performance Areas: (Not totally inclusive):
• The primary duty of a Regional Operations Managers is to optimise the resources (staff and equipment) at his / her disposal to achieve the company's goals, to minimise exposure and maximise returns.
• He / she is responsible for the management and maintenance of the income and expenditure of their region, within the guidelines of the pre-determined budgets and be able to explain any variances.
• The appointment of new staff. training and retraining of new and existing staff and the retention and development of staff in the region.
• Planning assigning and directing daily, weekly, monthly, and annual duties and supervising all those activities to ensure that the staff and the business grows and develops.
• Oversee middle and junior management in the region and ensure that all managerial functions are being fulfilled and performed effectively and efficiently within the boundaries of the company's disciplinary code.
• Guide, motivate and mentor the entire workforce in the region and ensure that they work towards a common goal.
• Maintain good relations between Fidelity Cash Solutions and our internal and external clients with regards to cash processing services rendered.
• Liaising daily with management on various operational issues and financial issues.
• Ensuring that all HR and payroll related queries are dealt with promptly.
• Managing disciplinary process.
• Submitting relevant weekly, monthly, and general reports to management and clients.
• Investigating incidents and reporting on such.

Skills required:

• Exceptional managerial and organisational skills.
• Excellent written and verbal skills.
• Ability to work long hours, with strict deadlines and in high risk, pressurised situations.
• Flexible.
• Ability to direct employees, delegate work based on individual's skills and qualifications.
• Good computer skills
• Good knowledge of the different product types processed within Fidelity Cash Solutions (FCS) division (advantageous).
• Good sense of time management.
• Good prioritisation skills and abilities.
• Up to date with all the policies, procedures, and regulatory requirements of the industry.
• Excellent interpersonal and communication skills, at all levels.
• Ability to motivate and a strong team player.
• Be able to promote co-ordination / co-operation with internal and external stake holders.
• Strong decision-making ability.
• Well versed with all the relevant IT related packages used in the industry.

Other personality attributes:

• Must be highly motivated, proactive, and enthusiastic.
• Ability to follow instructions.
• Well presented.

Core competencies:

• Analytical & critical thinking skills.
• Goal setting.
• Driving & managing change.
• Results driven.
• Communicating direction.
• Development of others.
• Self-development.
• Communication skills.
• Customer focus.
• Team player

Deadline:30th July,2025

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The above position is vacant at our Parow Branch. The overall purpose of this position is to load, balance, maintain, secure & attend to Client ATMs.  
Minimum Requirements: 

• Clear criminal record 
• PSIRA accredited with a minimum Grade C qualification 
• Cash In Transit (CIT) certificate 
• Firearm competency – with a minimum handgun (for business purposes) qualification 
• At least 2 years’ experience in security industry or similar role (Advantages at FSG) 
• Experience in Custodian work (loading of ATM’s) is an advantage  
• Computer literate  
• Valid Driver’s license is an advantage  
• Able to work under pressure 
• Physically fit 

Job Specification: 

• Loading of all ATMS on a daily basis  
• Securing and accounting for all cash transactions on a daily basis 
• Attend to all technical; faults on the ATM 
• Balancing and accurate cash transaction handling 
• Ensure all clients assets are secured at all times  
• Ensure all key procedures are followed at all times  
• Complaint in trans track scanning operations  
• Client interactions and assistance  

Other Personality Attributes and core competencies:  

• Must be honest and reliable 
• Must have good verbal and language abilities 
• Possess numeric skills 
• Must be assertive 
• Must be self- motivated 
• Customer service and relations 
• Quality assurance 
• Willing to work overtime 
• Willing to travel  
• Alertness 
• Self-development 
• Communication skills 
• Customer focus  
• Team work 
• Able to follow instructions accurately  

Deadline:20th June,2025

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The above position is vacant at our Cape Town Branch. The overall purpose of this position is to work in the CIT ATM Division, to ensure an efficient flow of schedules, managing the up time of our ATMs, issuing of confidential information and tracking of the fleet.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited at least with Grade C
• At least 2 years’ control room experience in the security industry or similar role where you have supervised or managed people/teams
• Computer literate (compulsory)
• Excellent verbal and written communication skills
• Knowledge of Western Cape and surrounding areas for operational efficiency

Job Specification:

• Prepare for fleet departures of FLM teams
• Planning of the FLM schedules
• Tracking control
• Issuing of smart lock access where applicable
• Maintaining contact with all custodians/client where applicable
• Ensuring we meet the uptime requirements as per client standards   
• Maintaining all documentation and administration duties
• Constant communication with ATM manager for daily debriefing
• Ensure all risk and operational concerns are escalated immediately
• Logging of technical callouts where required
• Perform adhoc duties where applicable
• Providing reports/feedback to client and management where required

Other Personality Attributes:

• Must be honest and reliable
• Must be assertive
• Must be self-motivated
• Quality assurance
• Willing to work overtime

Deadline:20th June,2025

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Job Purpose:

• Ensuring - Access /Egress controls measures must restrict access onto any Branch. o Access Control Administrator in Fidelity Cash Management Services Department are there to make sure that a consistent, high-quality service to all clients [ External / Internal] are provided.

Minimum Requirements:

• Minimum Matric Certificate
• Previous experience with CIT / Vehicle tracking is an advantage
• Previous experience in CIT Operations is an advantage
• Proficiency in MS Word and Excel
• Computer Literate
• Strong administration and organization skills
• Strong planning, leadership as well as good interpersonal and communication skills are essential
• Good interpersonal communication and client liaison skills
• Own transport essential
• Attention to detail
• To be analytical and articulate
• Able to perform under pressure
• Able to read and understand tracking reports
• Assertiveness
• Able to work shifts.

Key Performance Areas: (not totally inclusive):

• Verifying and monitoring of all internal bulk movements
• Verifying and monitoring of all 3rd party bulk clearances and receiving.
• Verify, capture and confirmation of access requests.
• Clearances and delivering branch audits.
• Capturing of access.
• Support to branches (hardware /errors /damages)
• Ensuring standard operational procedures are always adhered to.
• Any other reasonable instruction given by Management.
• General admin duties

Core Competencies:

• Teamwork
• Self-development
• Good communication skills
• Own transport
• Flexible with regards to shift hours
   

Abilities:

• Must be a team player.
• Must be honest and reliable and be of good health.
• Willing to work overtime due to work requirements.

Deadline:30th June,2025

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Job Summary:

• We are seeking a highly analytical and detail-oriented Group Tax Accountant to join our finance team. The Group Tax Accountant will be responsible for managing tax planning, compliance, and reporting for our organization and its subsidiaries. The ideal candidate will have a strong understanding of tax laws and regulations, excellent communication skills, and the ability to work well in a team environment.

Key Responsibilities:

• Prepare and file income tax returns, VAT returns, PAYE and ETI returns, as well as any other tax related returns for the organisation and its subsidiaries.
• Assist in tax planning and strategy development to minimise tax liabilities and to utilise any assessed losses.
• Ensure compliance with all tax laws and regulations.
• Communicate with internal/external auditors and tax authorities as needed.
• Analyse financial data to determine tax implications and report findings to management.
• Maintain accurate tax records and documentation.
• Provide support and training to other departments on all tax-related matters.

Qualifications:

• Honor's degree in taxation.
• Registered tax practitioner
• 3+ years of experience in tax accounting.
• Strong knowledge of tax laws and regulations.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in SAP, tax software and Microsoft Excel.

Deadline:18th June,2025