New Jobs at Leroy Merlin

Description

• We seek a Junior Systems Administrator to join our dynamic team to support our company's IT infrastructure and Customer Journey. As a Junior Systems Administrator, you will be responsible for the day-to-day maintenance and administration of our systems, as well as support and ensure smooth operation and availability.

Responsibilities:

• Installing and configuring hardware and software systems, including servers, operating systems, applications, and other equipment 
• Monitoring and maintaining computer systems and networks.
• Providing technical support to end-users and resolving hardware and software issues
• Assisting in the implementation and maintenance of security measures to protect computer systems and networks
• Managing Gsuite range of products
• Participating in system upgrades, installations, and migrations. 
• Creating and maintaining technical documentation and procedures.
• Collaborating with other members of the IT team to identify and resolve technical issues and implement system improvements
• Managing user accounts and access control systems

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
• Proficiency in Microsoft Windows and/or Linux server administration
• Familiarity with virtualization technologies, such as VMware or Hyper-V
• Knowledge of TCP/IP networking, DNS, DHCP, and related protocols
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Willingness to learn and stay up-to-date with the latest technologies and best practices
• Certifications in relevant areas, such as Microsoft Certified Solutions Associate (MCSA) or CompTIA A+ is mandatory

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Description
Purpose of the role 

• To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

Main responsibilities 

• Lead and support a team of department managers
• Develop the team to meet strategic business objectives
• Manage full operations of the department 
• Manage daily sales and customer relations
• Identify business growth opportunities (new markets, new products and new services)
• As a member of the management committee, co-create and decide on the strategy to implement
• Participate in cross-disciplinary projects with fellow colleagues
• Design the most cost-effective delivery channels for your department 
• Develop appropriate risk management strategies
• Introduce efficiency, improvement measures for an optimal return and stakeholder value
• Develop customer service improvement strategies
• Get involved in drafting and changing policy to align with changing market conditions

Requirements

• Relevant business degree
• Previous retail experience at a senior management level
• Proven track record in the Retail industry.  
• Ability to work long hours and weekends
• Ability to work as Duty Manager when required, e.g. open and close store
• Excellent interpersonal relations
• A team builder and a team player
• Excellent customer service
• Self-confident, hardworking and lives by example
   

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Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements
 Requirements 

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

go to method of application »

Description
Purpose of the Role 

• Consult with the customer with the purpose of understanding their needs. 
• Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
• Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Requirements
 Requirements 

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management
• Hardworking and lives by example
• Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
• Ability to use different channels to realize sales (emails, WhatsApp, phone…)
• Ability to multi-task

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Description
Purpose of the role 

• The Supply Planner is responsible for managing and optimizing the supply chain to ensure that products are delivered in the right quantities, at the right time, and at the best possible cost to meet customer demand. The role focuses on balancing inventory levels, minimizing stockouts and overstocking, and ensuring smooth and efficient product flow from suppliers to distribution points. 

Main responsibilities:

• Placing Orders (Replenishment):
• Responsible for placing purchase orders that ensure products are ordered in the right quantities and delivered at the optimal time to avoid stock shortages or overstocking.
• Category Performance Analysis:
• Conduct in-depth analysis of sales trends, customer demand, and category performance to assess the effectiveness of product selections. Use data-driven insights to make recommendations for product assortment, promotions, and future purchasing decisions to optimize category growth.
• Inventory Control:
• Manage inventory levels across various locations, ensuring stock is adequate without leading to excess. Implement inventory management techniques such as forecasting, just-in-time inventory, and safety stock to reduce overstocks and improve efficiency.
• Building Relationships with Suppliers, Distributors, and Store Teams:
• Establish and nurture strong relationships with suppliers, distributors, and internal teams (such as store management) to streamline communication and resolve issues quickly. Foster collaboration to support mutual growth and operational efficiency.
• Identifying Supply and Inventory Problems:
• Proactively monitor the supply chain to identify potential or actual supply chain issues such as stock shortages, delivery delays, or inventory overages. Conduct root cause analysis to determine underlying problems and develop actionable solutions to prevent recurrence.
• Ensuring Availability of Products:
• Ensure the availability of all necessary products at every stage in the supply chain. Work closely with the demand planning team to forecast needs and communicate with suppliers to avoid stockouts, especially for high-demand or seasonal items.
• Stock Rotation Management:
• Implement effective stock rotation practices working closely with warehouse and store teams to ensure compliance with stock rotation policies.
• Improving Supply Chain Costs:
• Continuously seek opportunities to optimize the supply chain and reduce operational costs without compromising quality or service levels. Identify opportunities for improvement and collaborate with stakeholders to implement.
• Managing On-Time, In-Full Deliveries (OTIF):
• Oversee the fulfilment of supplier orders, ensuring that all deliveries meet the "On-Time, In-Full" (OTIF) standard, with products arriving at the right time, in the right condition, and in the correct quantity. Address any issues related to delays or incomplete deliveries swiftly.
• Ensuring Supply Chain Data Quality:
• Ensure that all supply chain data (e.g., order quantities, lead times, delivery schedules) is accurate, up-to-date, and readily available for analysis and decision-making. Maintain data integrity across systems, collaborating with IT and data management teams where necessary.

Requirements

• The successful candidate should have the following skills, experience and attributes:
• Relevant Supply Chain qualification
• Minimum 5 years’ experience in Retail Merchandise Planning & Replenishment
• Excellent communication skills
• Ability to plan, multi-task and manage time effectively
• Ability to lead and influence
• Self-confident, hardworking and lives by example
• Team player who is also comfortable with working as an individual
• Strong analytical skills