New Jobs at Sun International

Job Purpose

• The Housekeeping team will be responsible for providing room cleaning services to support the delivery and achievement of operational excellence and service standards in the hotel, and encouraging innovative solutions, in line with Sun standards and regulations.
• The team will partner with key stakeholders to create great customer experiences for guests visiting our properties; and contributing to the growth of hospitality revenue and profitability.
• The Linen Manager as part of the housekeeping team will be responsible for leading the linen and uniform teams, processes and operations, ensuring proper laundry, storage and control of linen and towels for guest rooms, and staff uniforms, facilitating the valet, repair and alteration services as required by guests and in line with Sun standards and regulations.
• These goals will be achieved by working in collaboration and co-operation with the team, and outsourced service providers, displaying a friendly, professional attitude, addressing all guest queries politely and knowledgeably and providing superb customer service.

Key Performance Areas

• Develop processes, systems and controls for linen, laundry, uniforms, taking into account technical advancements in the field of linen operations
• Record, monitor and report on linen costs
• Prepare linen budgets
• Approve distribution of linen to guestrooms and relevant departments
• Oversee and maintain par stock levels of linen, stock, amenities, housekeeping operating equipment and cleaning chemicals as per SOP
• Organize and monitor inventories against linen, uniform and fixed assets registers
• Oversee the accurate stocking of cleaning carts with linen and amenities for cleaning of guest rooms
• Monitor the return of additional stock cleaning carts at end of shift
• Monitor that linen and laundry supplies are ordered and controlled in line with occupancy levels
• Ensure the proper running of equipment and proper allocation of cleaning chemicals
• Manage staff uniform stock and recordkeeping – including receiving, issuing, and documenting
• Oversee the repair and maintenance of uniforms for all hotel employees as required
• Facilitate and participate in stock control procedures on a monthly basis
• Facilitate the use of a tracking system to monitor and report on laundry and levels of condemned linen
• Facilitate and oversee the valet and repair of guest clothing items in line with requests
• Greet guests and resolve guest complaints and queries promptly and in a polite manner
• Identify employee training needs, and facilitate on the job training and coaching to close developmental gaps
• Lead adherence to SOPs including conducting quality assurance of work performed
• Conduct onboarding processes for all new employees in housekeeping
• Responsible for maintaining cleanliness and safety requirements of the linen and uniform areas, and reporting any maintenance issues
• Monitor quality standards and service delivery by service providers, intervening where necessary to guarantee efficient and accurate services
• Develop staff scheduling and duty allocations to ensure sufficient coverage in line with business occupancies
• Handle shift briefings / handovers / shift reports
• Monitor and manage staff appearance and functioning of equipment and systems for the function
• Provide feedback and reports back to management and business partners on challenges being experienced

Requirements

Education

• Grade 12
• Diploma in hotel management is an advantage

Experience

• 6 years’ experience in housekeeping
• 2 years’ experience in a supervisory role
• Experience using industrial cleaning equipment and products

Work conditions and special requirements

• May be required to work overtime in line with operational requirements (this may include weekends, public holidays)
• Must have manual dexterity
• Physical mobility and stamina

Skills

• Linen room controls and procedures
• Stock control processes
• Basic financial acumen
• Operating equipment use & care
• Knowledge of cleaning chemicals and related products
• Knowledge of health and safety regulations
• English communication skills
• Proficient computer skills (MS Office, Opera)

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Job Purpose

• The IT Integrations Developer (SunBet) is a technical expert responsible for designing and developing integration between Sunbet applications and other 3rd Party products.
• The role will be part of the Sunbet development team and will address the integration and integration support in regard to those 3rd party systems, with the ultimate aim of ensuring the availability and reliability of technology applications, in a manner that is professional, reliable, and in line with business and regulatory requirements.

Job Scope

• Collaborate with business operations, to understand the integrated business requirements, delivering new functionality required by the business while protecting the integrity of existing services
• Identify and integrate software solutions and tools to meet business changes and requirements into technical specifications to deliver required tools and platforms in line with Sunbets operating requirements and source control system
• Follow the framework, plans and resource requirements for the development and amendment to technology and dashboards
• Configure software solutions, identifying any issues and challenges and identifying any risk areas; and define, document and enforce system standards
• Undertakes feasibility analysis for potential future projects; plan and project manage the implementation process for outside software while also designing, coding and maintaining in-house applications
• Test new applications to ensure functional requirements are met in line with business needs
• Implement unit tests and participate in code reviews to ensure high code quality and identify and resolve bugs and performance issues
• Plan, schedule, and control the build, test, and deployment of releases
• Conduct post implementation and quality assurance reviews
• Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and report; continuously analysing the systems to determine when deactivation or replacement is required
• Maintain comprehensive documentation of code, APIs, and system configurations for future reference and team collaboration
• Provide training, coaching and support to system users on any amendments, upgrades or new system applications

Requirements

Behavioural Competencies:

• Analysing
• Creating and improving
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Collaborating

Technical Competencies:

• Integration implementation
• Technical writing and coding .NET, C#, NodeJS
• Node.js, SOAP services, Rest Services, RDBMS Design, CRUD operations
• Strong SQL scripting and ETL
• Written and verbal communication skills
• Project management skills
• Solutions design
• Control frameworks and procedures – COBIT, ITIL and TOGAF

Qualification

• BTech or Equivalent

Experience

• Minimum 6 years’ experience in systems development, including:
• Node.js (2 to 3 years)
• C# (Dotnet) (2 to 3 years)
• SOAP Services (4 to 5 years)
• Rest Services (2 to 3 years)
• XML (1 year)
• RDBMS Design and CRUD operations (2 to 3 years)
• Additional experience working with the following programmes will be an advantage: Azure AKS; Azure Dev-ops; Kubernetes and Docker; a front-end framework such as Angular/View/React; and / or Linux cmd line ( bash / shell)
• Demonstrated understanding and track record working within SDLC frameworks
• Experience in hospitality and gaming software solutions is an advantage