New Roles at Senwes

Responsibilities: 

• Perform electronical and mechanical diagnostic tests on tractors to identify faults and issues.
• Repair or replace faulty parts, such as engines, transmissions, brakes, steering systems, and hydraulic systems.
• Perform routine maintenance tasks, including changing oil, filters, and belts, lubricating parts, and adjusting engine components.
• Performs additional duties and special projects as needed or directed
• Keep accurate records of repairs and maintenance activities performed on each tractor.
• Communicate with customers to explain repairs and maintenance required on their equipment.
• Provide recommendations for regular maintenance and inspections to prevent future breakdowns and how to operate tractors safely and effectively.
• Provide guidance on how to identify and respond to potential problems.
• Perform other related duties as assigned:
• Assist with other tasks such as inventory management, cleaning and organising the workshop, and training new technicians.
• Attend training sessions and workshops to stay up to date with new technologies and industry trends.

Requirements

• Completed Trade Test Certificate (Tractor, Motor or Diesel)
• High school diploma or equivalent qualification is required.
• Minimum of 5 years of experience working with tractors or agricultural equipment.
• In-depth knowledge of mechanical, electrical, and hydraulic systems in tractors.

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PRODUCTION:

Planning:

• Establish priorities.
• Schedule and assign work to the most suitable staff to complete the job as quickly as possible.
• This must be done in an efficient, safe and motivated environment.
• Plan your own time and time of others. Planning must always meet all customer expectations.

Organising:

• Ensuring all raw materials, consumables and safety equipment are readily available, prepared and ready for production.

Controlling output / results:

• Measuring output of each person's productivity and managing exception in the form off corrective action.
• Always enforcing the quality standard of the organisation.
• Utilisation of all resources (staff and equipment) to the maximum always.
• Listening to and resolve staff issues to minimise any down time.

Inventory control:

• Utilise raw material efficiently and reducing off cuts and scrap.
• Conducting 2 stock takes with minimum variances.
• Order raw materials JIT and not to carry unnecessary stocks.
• Ensure stock levels are always within the minimum and maximum quantity levels and not to be in an out-of-stock situation.

HEALTH AND SAFETY:

• Monitor and ensure work environment is safe for staff at all times.
• Attend safety meeting regularly.
• Fill out all relevant safety / check lists document timeously.
• Ensure that all staff are using their proper safety equipment at all times.
• Ensure your area meets all organisational rules in terms of legal obligation.

PEOPLE MANAGEMENT:

Leading staff:

• Creating an environment where staff are motivated and performing at their best at all times.
• Maintaining staff by using identified training opportunities.

Disciplinary:

• Take corrective / disciplinary action against staff who do not follow the rules of the organisation.

MAINTENANCE AND HOUSEHOLD:

• Ensure all equipment is maintained timeously and evaluated on ongoing basis for replacement.
• Always ensure a preventative maintenance plan is place for all you’re the equipment in your area in line with the maintenance department.
• Ensure spare parts for machines in your area are kept in stock for wearing parts and longer lead time breakdown items again in line with the maintenance department.
• Ensure all work stations, surrounding areas and area of responsibility is kept neat and tidy at all times.

QUALITY ASSURANCE:

ISO:

• Ensure we are working to our prescribed ISO standards at all times.
• Ensure all work instruction and work procedures are being adhered to.
• Ensure all risk assessment are done, up to date and all new staff are inducted accordingly.

Continuous improvement:

• Continually revisit and study production processes in your area and come up with new and improved ways of doing things using new technology and implementing the cost reduction processes.
• Document this improvement and saving for your area.

ADMINISTRATION:

• Ensure all relevant paperwork is done accurately, captured timeously or handed in accordingly.
• Generating of internal and purchase order requisition timeously.
• Capturing of all training done in your area consistently.

Requirements

• National Senior Certificate and past trade test (Turner)
• At least 5 years’ experience working in a production environment and additional 3 years working as a supervisor or in a leadership position.

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Description

• Responsible for supervising of the coordination, monitoring and facilitation of task orientated training to ensure competent application and use of SAP retail system and POS solution across Hinterland branches.

Duties and Responsibilities: -

• Administration 
• Supervise & maintain training manuals 
• Monitor/supervise systems training process 
• Facilitate/Supervise training programmes

Requirements

• National Senior Certificate.
• 3 year experience in SAP retail environment.

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Description

• Responsible for assisting customers in the selection and purchase of agricultural products, ensuring that they receive excellent customer service and that sales goals are met.

Duties and Responsibilities: -

• Responsible for customer service and sales 
• Provide assistance with stock management

Requirements

• Experience: 1 year experience in a direct sales environment.
• Qualification: National Senior Certificate

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Responsibilities:

Sales and Marketing

• Drive top-line growth through strategic sales and marketing initiatives.
• Manage margins effectively to optimise profitability.
• Coordinate and execute events to enhance customer engagement.

Inventory Management

• Oversee inventory levels, trends, and deviations.
• Implement merchandising strategies to enhance product visibility.
• Manage write-offs efficiently to minimise losses.
• Extensive knowledge of the effective management of inventory in terms of company policies and procedures. 

Employee Management

• Cultivate a branch culture aligned with the overall Hinterland culture.
• Support the personal development of employees.
• Implement succession planning to ensure continuity of the branch.
• Manage day-to-day employee activities and performance.
• Implement corrective measures in terms of Employee Relations and ensure effective communication of incidents with the Employee Relations department to ensure all incidents are addressed.
• Extensive knowledge on relevant policies and procedures in terms of employee management. 

Compliance Management

• Ensure compliance with legal requirements.
• Uphold health and safety standards within the branch.
• Ensure extensive knowledge of all relevant policies and procedures and training of relevant employees to ensure compliance.

Requirements:

• Relevant Agricultural/ Business Management/ Retail Diploma.
• 5-10 Years relevant management experience

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Key Responsibilities

• Ensure accurate and timely financial and management reporting.
• Analyse and interpret financial data to support business decision-making.
• Monitor and report on sales, targets, productivity, and profitability.
• Conduct variance analysis and recommend corrective actions.
• Oversee fixed assets, inventory levels, and obsolete stock management.
• Manage and reconcile balance sheet accounts.
• Control and approve expenditure and capital budgets.
• Ensure effective stock-taking procedures and compliance.
• Monitor debtors and liaise with legal advisors for collections.
• Improve financial systems, processes, and internal controls.
• Implement internal and external audit recommendations.
• Manage sales pricing, imports, and stock planning at plant level.
• Support marketers with quotations and customer queries.
• Perform costing calculations of overheads and labour rates for use in BOMs.
• Monitor price variances on a monthly basis.
• Use SAP and MS Office for reporting and operational tasks.
• Identify training needs and improve process efficiency.

Requirements

• 3–5 years of relevant experience in financial management, reporting, and analysis.
• BCom in Accounting
• Completion of SAIPA or SAICA articles
• Beneficial: CIMA qualification (Management Accountant)
• Agricultural industry exposure (advantageous).
• SAP and system integration knowledge.
• Proficiency in MS Office, particularly Excel.
• Analytical and critical thinking.
• Strong time management and organizational abilities.
• Clear and effective communication.
• Problem-solving and decision-making under pressure.
• Planning and execution focus.
• Resilience and stress management.

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Responsibilities:

Effective handling of telecommunication:

• Efficiently manage and route internal and external telephone calls, ensuring messages are communicated accurately and promptly.
• Maintain a clear system for logging and following up on external enquiries or concerns.
• Monitor and manage the phone system to ensure calls are handled efficiently, including troubleshooting technical issues when needed.
• Set up and maintain an internal directory for frequently contacted external stakeholders (e.g., suppliers, clients, contractors).

Reception and visitor management:

• Greet visitors, clients, and contractors professionally, ensuring a positive first impression of EPA.
• Identify the purpose of the visit and ensure they are directed to the correct staff members or meeting locations.
• Ensure the reception area is neat, welcoming, and fully functional, with all necessary resources in place.

Petty cash management:

• Maintain and reconcile the petty cash fund according to organisational policies.
• Ensure timely replenishment of funds to support ongoing operational needs.
• Accurately record all petty cash disbursements and receipts with supporting documentation.
• Update and maintain a detailed petty cash ledger or system.
• Regularly reconcile petty cash to ensure the balance matches recorded transactions.
• Verify receipts and ensure all expenditures comply with company policies.

Responsible for internal communication:

• Assist the Group Executive: EPA in reviewing and improving internal communication across departments.
• Oversee and manage internal business communication platforms.
• Draft, proofread, and distribute internal memos, announcements, and policies to staff.
• Liaise with department heads to ensure consistent communication flows across different areas of the business.

Responsible for administrative duties:

• Provide high-level administrative support to the Group Executive: EPA and other managers, including managing schedules, meetings, and appointments.
• Organise and coordinate logistics for staff, including transport arrangements and travel itineraries.
• Manage the supply of office spaces, meeting rooms, and the boardroom, ensuring they are well-stocked and maintained.
• Ensure refreshments are available for the Group Executive: EPA, senior management, and visiting clients.
• Handle the booking system for boardrooms and meeting spaces, coordinating availability and resolving conflicts.
• Manage office-related inventories (e.g., stationery, refreshments) and supplier relations.
• Prepare meeting agendas, take detailed minutes, and follow up on action items post-meeting.
• Assist in the preparation of presentations and documents for meetings, ensuring timely distribution to attendees.

Responsible for personnel related duties:

• Act as the point of contact for all staff-related communications, including notices, policy updates, and event announcements.
• Oversee the distribution and inventory of staff refreshments and supplies.
• Assist in the planning and execution of employee-related events (e.g., birthdays, team-building activities, etc.).

Requirements: 

• 3-5 years proven experience as a Personal Assistant to senior management or Executive Assistant, with a strong background in SAP, personnel administration, event planning, and internal communication

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Issuing of new business, underwriting and updating of policies.

• Distribute received requests for new business & general amendments.
• Analyse data received and assess risks.
• Issuing of quotes as per insurer’s mandate (determine rates/premiums).
• Apply underwriting rules as per each insurer’s mandate.
• Issue new policy or update existing policies as per request.
• Compare quote/request with actual system.
• Verify correctness of transaction.
• Correspond with broker/assistant.
• Send confirmation of updates.
• Send updates policies to insurers.
• Sending of cancellation letter to client.

Ensure a profitable portfolio by applying midterm adjustments.

• Attend monthly mid-term adjustment committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risk.
• Determine additional underwriting per policy.
• Correspond adjustments with brokers.
• Apply additional underwriting on policies where necessary.
• Send correspondence to the insured regarding mid-term adjustments done.
• Ensure thorough record keeping.

Renewals.

• Attend monthly renewal committee meetings.
• Analyse data (premium vs loss ration/multi claimants), and assess risks.
• Determine additional underwriting per policy where necessary.
• Apply renewal terms to renewal policies.
• Record keeping.

General administration.

• Issuing of credit note/debit note/ request for EFT.
• Send correspondence regarding outstanding annual premiums/pro rata premiums.
• Cancellation of policies/endorsements when payment of outstanding annual premiums/pro rata premiums are not received.
• Send credit note, etc. to finance department.
• Send notification of unmet premium to client/broker/assistants.
• Receive correspondence regarding cash payments.
• Send notification of cash payment to finance department for processing
• Handling of enquiries.
• Do ad hoc functions as required, and filing of all relevant documentation.

Requirements

• Experience:  2 years' experience in a short-term insurance environment
• Qualification: National Senior Certificate. Candidates with FAIS, RE5 or relevant insurance qualification will receive preference.