New Vacacies at Engen

Who are you

• You have leadership skills.
• You are dynamic thinker with a high aptitude for learning.
• You are an expert at designing, implementation and execution of strategic objectives.
• You have excellent collaboration and persuasion skills.
• You have a reputation for being insightful and operating with integrity

What you have done before

Baseline:

• NQF Level 7 (Degree in Computer Science/ Marketing/ Engineering/ Commerce/ IT Technology)
• At least 8 years’ experience in managing Digital products, strategy & implementation of technology adoption roadmaps alignment with business requirements.
• Experience in business case design and execution. Digital workplace tool management.
• Minimum 8 years of payment (integration, merchant and digital wallets)
• Data science and Analysis knowledge (Use of PowerBI and Reporting)
• Experience within specific products (ServiceNow, OpenText/ SharePoint (ECM), SalesForce, Coupa (Business Cloud Applications), Microsoft suite
• Experience in managing complex Digital Products and Projects

Advantageous:

• 8 years of payment experience
• 10+ years’ experience in a similar industry/function
• Digital platform course
• Loyalty program

What you will be doing

• Define and maintain the product strategy and roadmap in collaboration with the business stakeholders based on the business vision and strategy including maximization of business value from the product.
• Define the Minimum Viable Product (MVP) to create valuable incremental solutions to customers.
• Manage the end-to-end delivery of digital solutions using best practice agile and lean delivery methodologies
• Work closely with IT Business Partner to ensure successful implementation of product requirement.
• Help drive usability through “building for all” principle where existing framework and, or business feature could be used for a different value proposition.
• Evaluating future development opportunities and provide guidance on training and adoption of the product.
• Ensure digital product solutions are line with customer data compliance standards and have legitimate interest for our customers
• Drive product knowledge across the organization and ensure existing and new process are mapped and available to all stakeholders.

Exciting Challenges you may face

• Form part and contribute towards our digital transformation journey within different divisions of our business.
• Driving the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery.
• Fostering and sustaining effective working relationships and rapport with the business and management institutions, national and key industry players, and service providers.

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Who You Are:

• You are passionate about supporting the business with risk mitigation strategies.
• You have a reputation for integrity.
• You are comfortable working with numbers (Volumes, Exchange rates, Project costings).
• You have a good understanding of the Supply Chain Trading environment.
• You are passionate about adding value to Engen at an integrated level.
• You have excellent Business Information Warehouse skills. (Ability to extract volumes and costs from Allegro and SAP ERPM System.
• You have excellent interpersonal, communication, problem-solving and analytical skills.
• You are noted as someone that has a concern for accuracy and has a keen eye for detail.
• You can work with people of various levels, both in the organization and in the broader business environment.
• You work well in a stressful environment and with little or no supervision.

What you’ll have done before:

Baseline:

• NQF Level 6 Diploma in Commerce/ Finance or equivalent.
• Relevant IT Systems knowledge/training.
• Minimum 3 years’ experience in Finance and Accounting.
• Knowledge of Trading platforms and SAP.
• Knowledge of Microsoft SQL and SQL report writing.
• Ability to work successfully in a Team environment.

Advantageous:

• Post Graduate Degree in Finance and Accounting.
• Experience in ETRM Logistics/Distribution system design and implementation.
• Knowledge of database management.

Exciting Challenges you might face in the role:

• Operate in an ever-changing environment and navigate ambiguity.
• Collaborate with various business divisions.
• Lead and assist with various projects as part of the functions of your role.
• Deliver excellence, amidst tight deadlines and high expectations.

What you’ll be doing:

• Support and look after the Allegro application within Engen which are critical for business continuity in Supply Chain:
• Managing trading platform where deals are captured and maintained.
• Daily, monthly and annual reporting on various deals re profitability, exposure and risk profile.
• Support Allegro system upgrades and maintenance.
• Managing Trade life cycle ensuring accurate record keeping of trades and enabling the Trading Team to actively manage forex and commodity price exposure.
• Business support, i.e. providing assistance to system users and resolving system errors. 
• Daily validating of risk reports to monitor commodity price risk exposure.
• Daily margin impact analysis (wrt East/West spread, crack spread, price movement and exchange rate analysis).
• Risk system updated daily based on contracts with counterparties, both realized and unrealized positions recorded.
• SAP system updated with month end positions for realized and unrealized deals.
• Ensure positions are accounted for correctly in terms of Foreign Currency accounting. 
• Managing user access to Allegro.
• Work with the Data Base Administrator to ensure database is backed up and restored.
• Conduct user acceptance testing for proposed Allegro patches and upgrades.
•  Undertake user training.

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Who you are

• You are a good communicator
• You are able to build relationships with stakeholders
• You have the ability to work under pressure
• You are organized and task orientated
• You have an understanding of diary management
• You have a reputation for integrity and reliability
• You can successfully hold crucial conversations
• You have a high sense of service orientation
• You have sound interpersonal skills
• You execute tasks efficiently and at pace

What you've done before

• Baseline: (HR to complete)
• NQF Level 5 (Certificate in Administration/ Secretarial Services)
• 3 years experience in Administration or Secretarial Services
• Computer Literacy (MS Office)
• Advantageous:
• SAP experience
• Admin support experience at Senior level

What you'll be doing

• Ensure the dealer site list and customer master databases are maintained and up to date at all times, assist with administration of the dealer operating leases by means of
• Data management and capturing to ensure accurate records at all times, and assist  with administration during dealer recruitment process
• Provide assistance to the sales team through organising of meetings, venue bookings.
• Travel & accommodation when required to ensure smooth running of the Sales team.
• Office and to contribute to the delivery of Sales plans.
• Provide support to internal customers such as CSC and FSSC and service providers onbehalf of the Sales team by handling departmental queries & issues to ensure that theSales team performs optimally at all times.
• Ensure availability and communication of accurate information by consolidating and distributing accurate reports and minutes to Regional Sales team and assist Area
• Managers with adhoc requests while they are on the road during their call plan to ensure operations run smoothly in office.
• Ensure availability and communication of accurate information by consolidating and distributing accurate reports and minutes to Regional Sales team and assist Area
• Managers with adhoc requests while they are on the road during their call plan to ensure operations run smoothly in office.
• Ensure payments are made within agreed timelines and SLA's by processing and filing utilities payments & taxes and municipal invoices timeously in order to oblige with
• Finance and Accounts policies and procedures.

Exciting Challenges

• Involved in Budget Control and Dealer Billings 
• Conduct  Market Research to improve on Sales strategy
• Assess Performance Tracking of the sales team.
• Collaborate with various stakeholders [internal and external] to ensure that accurate data is timeously recorded.
• Provide support to Area Managers and contribute to the delivery of Sales plans. 
• Maintaining and updating Customer Master database
• Travel locally on site visits

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Who you are

• You have worked in a Petrochemical industry.
• You have excellent interpersonal, problem-solving skills.
•  You are passionate, team player and can work independently.
• You have excellent skills in the petroleum industry.
• You have a reputation for multiple projects.
• You are an expert in planning and organizing.

What you've done before

• NQF Level 6 (Diploma in Electrical Engineering – Light current)
• 3 years’ relevant experience in plant maintenance and/or heavy industrial manufacturing environment.
• Knowledge of Preventive and Corrective Maintenance systems
• Ability to understand and interpret Engineering drawings

ADVANTAGEOUS 

• B Tech in Electrical Engineering
• SAP PM Module experience
• 3 years’ experience in FMCG

What you'll be doing

• Provide technical support/advice to internal customers by liaising with OEM on Electrical including packaging failures and participating in Plant Shutdown tasks to ensure efficient business operations.
•  Execute electrical infrastructure maintenance activities through the execution of all electrical infrastructure programs, thereby ensuring reliability and integrity of equipment and systems.
•  Efficient co-ordination and completion of relevant documents and provide feedback to supervisor on all completed work by submitting the execution documentation for work pack, statutory compliance, and management of change process in order to update the schedule.
•  Ensure tasks are executed as per written procedures and per weekly plan and schedule by interacting with the relevant teams to schedule tasks to be completed during an outage and providing input into the weekly maintenance plan to ensure maintenance is carried out as per agreed timelines.

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Who you are

• You have good problem solving and analytical thinking skills
• You adhere to safe laboratory practices, chemical handling and disposal.
• You have knowledge of proper sample collection procedures and techniques. 
• You are capable of conducting and supporting scientific investigations and experiments.
• You can plan, set up, and carry out controlled experiments and trials as per method.
• You are able to analyze and interpret test results. 
• You are team orientated and customer focused.
• You have excellent communication skills.
• You are committed to delivering quality outputs, with a high concern for accuracy and attention to detail.
• You work well under pressure, with little or no supervision, and display excellent time management skills.

What you have done before

• Degree or Diploma in Chemistry
• 2 years Laboratory experience in petroleum or related industry

Advantageous: 

• Preferred 2 years’ experience in Lubricants and chemicals environment 
• Proven knowledge of ISO 9001 and 17025

What you'll be doing

• Co-ordinate and/or execute product testing against the inspection plan and test method requirements in-order to assure that the products dispatched meet the quality requirements as defined by the customer and business in line with service level agreements.
• Plan and execute the generation of accurate test analysis according to the inspection plan using approved test methods that meets the customer expectations.
• Recommend product adjustments through the review of results obtained in-order to achieve product specification and formulation requirements.
• Validate test methods to ensure suitability, fit for purpose and fulfilment of customer requirements.
• Co-ordinate and guide laboratory practices ensuring that targets including expenses are achieved and confidence in the product quality and customer satisfaction is sustained.
• Facilitate and control the laboratory’s inventory based on consumption thereby ensuring an uninterrupted laboratory service is provided for the assurance of product quality.
• Operate and maintain test equipment as per manufacturer’s instruction to prevent deterioration, maintain lifespan and ensure that accurate results are obtained.
• Verify that equipment used has a valid calibration/ maintenance certificate to ensure traceability of results generated. 
• investigate equipment downtime by conducting first line troubleshooting to establish if the results obtained are correct and the equipment can be placed back into service thus enabling the laboratory to meet customer service level agreement.
• Conduct and monitor the statistical quality control testing program based on the test method requirements in-order to ensure equipment accuracy. 
• Conduct laboratory activities in line with the Laboratory Quality Management System to ensure compliance to data integrity, precision, customer and/ or business requirements.
• Compile laboratory documentation and records in line with the Laboratory Quality Management System to ensure that such information is easily available without compromising its integrity.
• Investigate non-conformances against defined procedures to establish root cause and recommend corrective action to prevent recurrence.
• Participate in the laboratory’s proficiency testing programmes by ensuring results generated are accurate and tracked to improve the laboratory’s overall testing performance.  
• Demonstrate sound knowledge of the laboratory quality management system, including test methods, procedures, work instructions and equipment in-order to provide testing in line with customer and business requirements.
• Identify deviations from the quality management system and propose resolution to ensure sustainability of the management system and compliance to accreditation/ certification, business and/or customer requirements.

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Who You Are:

• You are a seasoned property professional
• You are an expert negotiator
• You have excellent interpersonal skills
• You have a reputation for closing the deals
• You have excellent contract management skills
• You have experience in managing budgets and project expenditure
• You have a capacity for attention to detail
• You can multitask effectively and manage a multitude of projects at the same time
• You are a “self- starter” and can manage time effectively

What you’ll have done before:

Baseline:

• At least 5 years in commercial negotiations or project management related experience with five of these linked to the petroleum or similar sector
• NQF level 7 (Degree/Advanced Diploma in Commerce, Law or related field or 15 years of relevant experience (Commercial property development, commercial negotiations, contract management and procurement in relevant industries)
• Deep knowledge of finance, budgeting forecasting, contracting and business analysis techniques
• Experience working with project evaluation tools
• Proven track record of success in a property environment
• Strong ability to multitask

Advantageous:

• Post-graduate qualification in the legal/town planning or construction field
• Ability to work successfully in an ever-changing environment and navigate ambiguity
• Demonstrated ability to work well under pressure and deliver

Exciting Challenges you might face in the role

• Applies knowledge of the regulatory requirements in the market place to advance the organisation’s financial goals
• Driving the business to achieve targets and goals as dictated
• Creating an efficient and effective contact network of internal and external professionals
• Effectively managing multiple projects simultaneously
• Operate effectively, even when things are not certain or the way forward is not clear

What you’ll be doing

• Proactively looking for means & opportunities to secure the Engen Property network
• Using your strong negotiating skills to ensure the best returns are achieved
• Managing the existing site network and ensuring security of tenure is maintained
• Creating a strong and resilient network of sites
• Maximizing opportunities by leveraging on your contact network

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Who You Are:

• You are a financial accountant – you strive to produce timely accurate reporting.
• You keep up to date with changes to all accounting standards.
• You have built capability in others before (formally and informally –through training, feedback, and other means) and you enjoy seeing others succeed.
• You enjoy analyzing financial data and seek to understand processes and reasons for variances.
• You have a strong sense of ethics and pay attention to detail

What You'll have done before:

Baseline

• CA (SA) accreditation
• Latest International Financial Reporting Standards (IFRS) Knowledge
• Caseware experience
• Minimum of 5 years of experience in Finance function

Advantageous

• SAP ERP experience
• Management experience
• Exciting challenges you might face in the role:
• Responsible for implementation of new IFRS standards
• Accounting and reconciliation of leases (additions, early terminations, modifications) in terms of IFRS 16    
• Statutory reporting: review / compile Annual financial statements for the non-SA entities
• Explain to business the impact of the new standards on financial results.

What you'll be doing:

• Review of general ledger on a monthly basis and provide feedback to corporate accountants where required.
• Work with business to understand account balances and ensure validity and accuracy.
• Perform quarterly and year end reporting schedules for group accounting submissions.
• Responsible for segment of business planning - Balance Sheet
• Work closely with company auditors to complete company audits in a timely manner
• Manage and supervise assistant accountant

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Who You Are:

• You are innovative and solution driven.
• You have excellent communication and interpersonal skills with exceptional stakeholder engagement skills. 
• You are an expert at problem solving.
• You are passionate about data analysis and analytical thinking.
• You have built reports that provide valuable business insights.

What you’ll have done before:

Baseline:

• NQF Level 6 (Diploma in Business Management/Statistics/Call Centre Management/Marketing).
•  3 years of Workforce Management in a call Centre/BPO environment with a minimum of 1 year as a Scheduler.
• Strong computer skills including proficiency in MS Office suite, particularly Advanced Microsoft Excel.
• Experience working on IEX scheduling tool or similar.
• Exciting Challenges you might face in the role:
• Monitor daily Contact Center performance to maximize Contact Center capacity and performance against service goals and recommend adjustments.
•  Achieving the set Service Level Agreement (SLA).
• Providing strategic input and analysis on special projects.

What you’ll be doing:

FORECASTING

• Keep abreast of changes initiated by the business which will impact the Email and Call Volume.
• Developing a range of relevant forecasts over appropriate forecast horizons.
• Forecast call volumes based on historical trends and new market information received from the business.

SCHEDULING

• Staffing – adequate to meet call centre target and call volumes.
• Scheduling – review shifts to meet call peaks and incorporate multi-skilled staff.
• Manage the planning & scheduling to ensure optimal utilization of call centre resources including vacation management, shift coverage, optimization of breaks, training and any other off-line activity.
•  Sign-off of schedules with relevant parties.
• Analyse and report on scheduled vs. actual information. (Schedule Adherence).
• Attempt to make call centre more cost effective from a call center staff cost perspective.
• Determine Long term Headcount & staffing requirements.

ANALYSIS AND MONITORING

• Ensure reporting needs are identified to provide the business with Contact Centre SLA performance. 
• Conduct budget and scenario analysis for operations and special projects. 
• Work in close conjunction with the Real Time Analyst (RTA) to ensure agent adherence & productivity is controlled & action is taken where appropriate.
• Monitoring all non-call handling activities to ensure efficient use of resources and consistent achievement of service level across all activities.
• Compile forecast accuracy and trend analysis of variance reports.
• Analyse data to generate reports for presentation to senior management and make recommendations for continuous improvement of the performance of the call centre.
•  Develop and enhance reporting mechanisms and maintain complex spreadsheet &/or models .
• Support quarterly and annual budget reporting, reconciliation, and generation .
• Manage the analysis of intra-day/daily service level performance, call volume, AHT, ASA, staffing, etc., and initiate real-time corrective actions to ensure acceptable service levels.

CONTINUOUS IMPROVEMENT AND EFFICIENCY

• Ensure call flow and systems are operating properly.
• Implement, monitor and revise programs, policies and procedures as required due to systematic change.
• Support special projects as needed. 
• Configure and Optimize workforce management systems.
•  Find Areas where improvement and enhancements are necessary on an ongoing basis