Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 17 April 2026
go to method of application »
Introduction
- To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
- To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- To ensure the safe handling of cash at all times.
- To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum requirements
Experience:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Apply by: 17 April 2026
go to method of application »
Introduction
- We are looking to recruit a permanent Training and Development Manager to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort (Lea Glen) branch and will report to the HR Executive.
Job description
Job Purpose:
- To plan, direct and co-ordinate learning and development activities in order to meet current and future organizational needs in line with the business units operating plan, the group learning and development framework, national skills development and the transformation agenda.
- Key Performance Areas:
- To conduct a divisional training needs analysis in line with the business needs and individual development plans.
- To develop an annual learning and development plan that delivers an improved talent pipeline focused on the business priority areas in line with the organisational strategy.
- To implement the annual learning and development plan in line with the approved calendar, budget and transformation targets.
- To monitor and ensure legislative compliance and maintain appropriate standards of internal training delivery aligned to internal audit requirements.
- To implement and monitor all development programmes and measure performance standards and competencies for further improvement.
- To ensure completion and submission of the WSP (Work Place Skills Plan) and ATR (Annual Training Report) in compliance with SETA requirements in order to optimize skills rebates and discretionary grants.
- To provide learning and development advice and support to line managers and employees.
- To manage the learning and development budget in accordance with finance guidelines.
- To manage resources in order to achieve the objectives of the learning and development team.
- To manage the implementation of the talent, succession planning, business training plans and appraisal process.
Skills:
- Development of Training material
- Facilitation skills
- Planning and organising
- Training needs analysis
- Project management skills
- Presentation skills
- Budgeting and financial management skills
- Administration skills
- People management skills (Staff development)
- Talent management skills
- Change management skills
- Learning assessment skills
- Moderation skills
Knowledge:
- Learning and development theories and principles
- Knowledge of HR Management
- Knowledge of Labour legislation
- Skills development Act
- Knowledge of the Skills Development Pillar
- Knowledge of transformation with regards to skills development / BBBEE
- Knowledge of the Employment Equity Act
Personal Competencies required:
- Persuading and Influencing
- Coping with Pressures and Setbacks
- Applying Expertise and Technology
- Analysing
- Leading and Supervising
Minimum requirements
Required Minimum Education and Qualifications:
- BCom HR; ETDP (Education training and development); BA
- Registered assessor (essential)
- Registered moderator (desirable)
- Registered SDF (Skills development facilitator)
Minimum Experience and Education:
- 5 years learning and development experience.
- At least 3 years experience as a manager/supervisor.
Apply by: 17 April 2026
go to method of application »
Introduction
- We are looking to recruit a Warehouse Supervisors (Dispatch) t to work for United Pharmaceutical Distributors (UPD). The role will be based at the Lea Glen branch and will report to the Department Manager. The Dispatch Supervisor must be willing to work shifts as per operational requirements.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of Inventory within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.
Job Objectives:
- Effective supervision and control of the picking, checking, packing and dispatch functions
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Order processing within required turnaround times. (Transfers and sales orders)
- Conduct and supervise cycle counting and bin check process
- Return stock to vendor / claims generated by operations
- Inventory and Receiving departments for both Wholesale and Distribution
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline
- Set targets and deadlines for direct reports
- Assistance of stock counts within FMCG, PDC and Distribution
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime when required
- Overseeing the fleet when applicable
- The Dispatch Supervisor must be willing to work shifts as per operational requirements
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
- 5 years experience in management
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel)
- ERP/WMS Systems understanding
- Financial background- Budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team and independently
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Excellent Time Management Skills
Apply by: 17 April 2026
go to method of application »
Introduction
- We are looking to recruit a permanent Dayshift Warehouse Supervisors for the Wholesale Department to work for United Pharmaceutical Distributors (UPD). The role will be based at the UPD Lea Glen branch and will report to the Department Manager.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of inventory within the warehouse ensuring good Wholesale & Distribution Practice is applied.
Job Objectives:
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Order processing within required turnaround times. (Transfers and sales orders)
- Conduct and supervise cycle counting and bin check process
- Return stock to vendor / claims generated by operations
- Inventory and Receiving departments for both Wholesale and Distribution
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline
- Set targets and deadlines for direct reports
- Assistance of stock counts within PDC Wholesale and Distribution
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime when required
Job related knowledge and skills:
- WMS/ERP systems knowledge
- Computer skills on MS Office (Word and Excel)
- Product knowledge
- Financial understanding - budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Ability to work on excel reports and drive efficiencies
Minimum requirements
Experience and Education:•
- NQF Level 7 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- 3 - 5 years’ experience in a Pharmaceutical/ Distribution & Wholesale/ FMCG/ Supply Chain & Logistic environment (Advantageous)
- 2 years’ experience in dealing with supplier returns, with keen understanding of supplier policies and also proven experience in the inventory department (Advantageous).
- 1-2 years supervisory/people management experience (Advantageous).
- SAP and KNAPP experience will be advantageous.
Apply by: 17 April 2026
go to method of application »
Introduction
- We are looking to recruit a permanent Warehouse Supervisor (Inventory) Nightshift to work for United Pharmaceutical Distributors (UPD) Lea Glen. The role will be based at the Roodepoort Branch and will report to the Department Manager.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of inventory within the warehouse ensuring good Wholesale & Distribution Practice is applied.
Job Objectives:
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Order processing within required turnaround times. (Transfers and sales orders)
- Conduct and supervise cycle counting and bin check process
- Return stock to vendor / claims generated by operations
- Inventory and Receiving departments for both Wholesale and Distribution
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline
- Set targets and deadlines for direct reports
- Assistance of stock counts within PDC Wholesale and Distribution
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime when required
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel Level 3)
- Product knowledge
- Financial understanding - budget.
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Ability to work on excel reports and drive efficiencies
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- 3 - 5 years’ experience in a Pharmaceutical/ Distribution & Wholesale/ FMCG/ Supply Chain & Logistic environment (Essential)
- 2 Years’ experience in dealing with supplier returns, with keen understanding of supplier policies
- 1-2 years supervisory/people management experience
Apply by: 17 April 2026
go to method of application »
Introduction
- Clicks is on the hunt for an exceptional Invoice Picking/ Labeling Clerk to deliver service excellence to the Picking department through efficient monitoring of invoices and offering assistance to customers, leading to a positive customer experience. Position is based at Mahogany Ridge DC Durban.
Job description
Job Objectives:
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
- Updating system on invoicing
- Invoicing stores
- Allocate stores- assigning stores to pickers per wave
- Printing and distributing of invoices
- Managing tracking board- updating tracking board to ensure all sections are shunted per wave so invoices can be processed
- Creating orders , ensuring that RDC is capturing
- To efficiently execute all operational activities in a timely and efficient manner.
- To maintain high levels of accuracy and care when processing and capturing invoices
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
Minimum requirements
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies
Essential:
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
Desirable:
- Relating and networking
- Working with people
- Persuading and Influencing
- Coping with Pressures and Setbacks
Experience Required:
- Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
- Essential: Grade 12
- Desirable: Relevant Retail/Business Management qualification
Apply by: 17 April 2026
go to method of application »
Introduction
- We are looking to recruit a Warehouse Supervisor (Credit Returns) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Lea Glen branch and will report to the Department Manager. The Dispatch Supervisor must be willing to work shifts as per operational requirements.
Job description
Job Purpose:
- Responsible for the effective and accurate management and control of Inventory within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.
Job Objectives:
- Effective supervision and control of the picking, checking, packing and dispatch functions
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Order processing within required turnaround times. (Transfers and sales orders)
- Conduct and supervise cycle counting and bin check process
- Return stock to vendor / claims generated by operations
- Inventory and Receiving departments for both Wholesale and Distribution
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline
- Set targets and deadlines for direct reports
- Assistance of stock counts within FMCG, PDC and Distribution
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime when required
- Overseeing the fleet when applicable
- The Dispatch Supervisor must be willing to work shifts as per operational requirements
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
- 5 years experience in management
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel)
- ERP/WMS Systems understanding
- Financial background- Budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team and independently
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Excellent Time Management Skills
Apply by: 17 April 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job description
Job Objectives:
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge:
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies:
Essential
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Apply by: 18 April 2026
go to method of application »
Introduction
- Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores for Beauty Assistant who will report to the Store Manager, service the entire beauty dept.
Job description
Job Purpose:
- To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.
Job Objectives:
- To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
- To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
- To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
- To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
- To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
- To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
- To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/skincare qualification
- Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment
Skills, Abilities and Job Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
- Knowledge of beauty and skincare products
- Results and target driven
- Strong customer orientation
- Good communication skills
- Interpersonal skills
- Engaging and confident
Competencies:
- Persuading and influencing
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Commercial Thinking
- Following instructions and procedures
- Working with people
- Planning and organising
- Coping with Pressures and Setbacks
Apply by: 18 April 2026
go to method of application »
Introduction
- We are looking to recruit a permanent Pharmacist Assistant (Day Shift) _QPB (Schedule 6) to work for United Pharmaceutical Distributors (UPD). The role will be based at Roodepoort, Lea Glen and will report to the Responsible and Compliance Pharmacist.
Job description
Job Purpose:
- To support the Pharmacist in ensuring compliance to regulations, principles and codes, administration, checking and stock control to ensure that orders are correctly, accurately and timeously picked and are packed in terms of UPD’s SOP and FEEFO principles.
Job Objectives:
- To support the Pharmacist in ensuring compliance to GWP/GDP/GMP and train/assess on the SOP’s where required
- To perform stock and cycle counts and bin checks on fridge/thermo labile products
- To check functions on customer orders to ensure that orders are correctly, accurately and timeously picked and ensure that the batch number and expiry date as per the customer’s invoice is correct and corresponds
- To ensure that orders for fridge lines and frozen products are packed in terms of UPD’s SOP’s and to manage the process of Cold chain inter-branch transfers
- To ensure that FEEFO principles of stock rotation are adhered to and that short dated stock is removed from saleable stock in terms of UPD’s SOP’s
- To ensure that customer complaints with regards to errors on fridge lines are investigated, and that where necessary requirements for re-training and discipline are identified and the Pharmacist is advised to ensure implementation
- To ensure high standards of housekeeping and cleanliness by assisting the Pharmacist with processing stock for destruction in the fridge/thermo labile storage areas
- To manage staff working in the fridge department and assist the Pharmacist in the Schedule 6 department with administration
- To assist the pharmacist with validation and temperature mapping qualification and to conduct weekly testing of the temperature alarms
- To conduct monthly self-inspection audits and assist the pharmacist with quality orders when required
Skills:
- Communication skills
- Problem solving skills
- Conflict management skills
- Business Acumen
- Attention to detail
Knowledge:
- Microsoft Office Suite
- IT system knowledge
- Customer service
- Business process (end to end)
- Relevant legislation (Pharmacy Council)
- Product knowledge and WP/GDP/GMP
Personal Competencies:
- Adhering to Principles and Values
- Planning and Organising
- Achieving Personal Work Goals and Objectives
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
Minimum requirements
Qualification & Experience:
- Post Basic Pharmacist Assistant
- Registration with SAPC
- 2 Years experience in the Pharmaceutical industry
Apply by: 18 April 2026
go to method of application »
Introduction
- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
Job description
Job Objectives:
- To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
- To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
Knowledge:
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counselling
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Sound understanding and application of financial management principles
- Knowledge of competency based interviewing
Skills:
- Sound managerial, tutorship and coaching skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Competencies:
Essential:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Planning and Organising
Desirable:
- Relating and networking
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Minimum requirements
Experience:
- Essential: Minimum 2 years’ experience post community service year
- Essential: Minimum 1 year People Management experience
- Essential: Registration as Responsible Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Unisolve experience
Education:
- Essential: Registered Pharmacist with SAPC
Apply by: 19 April 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job description
Job Objectives:
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge:
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies:
Essential
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Apply by: 19 April 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 19 April 2026
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Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job description
Job Objectives:
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge:
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies:
Essential
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Apply by: 19 April 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs).
Job description
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Apply by: 19 April 2026
go to method of application »
Introduction
- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
Job description
Job Objectives:
Responsibilities
- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries
Duties
- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements
Knowledge:
- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance
Skills:
- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure
Competencies:
Essential
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
Minimum requirements
Experience:
- Minimum 1 year in the role of Pharmacist Assistant Post Basic
Education:
- Further Education and Training Certificate Pharmacist Assistance (Essential)
Apply by: 19 April 2026
go to method of application »
Introduction
- To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
Job description
Job Objectives:
- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To implement product merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
Knowledge:
- Desirable: Basic health, fitness and supplements product knowledge
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
Skills:
- Essential: Good communication and interaction skills
- Customer and service orientation
- Selling skills
- Merchandising skills
- Desirable:
- Basic computer literacy
Competencies:
Essential:
- Relating and Networking
- Persuading and Influencing
- Delivering Results and Meeting Customer Expectations
Desirable:
- Following Instructions and Procedures
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives
Minimum requirements
Experience:
Essential:
- At least 1 year related experience
- Selling skills; customer related training
Desirable:
- Experience working with sports nutrition and vitamin related products
Education:
- Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
- Desirable: Sports / fitness / nutrition qualification
Apply by: 19 April 2026
go to method of application »
Introduction
- We are looking to recruit a Web Content Coordinator to work within our Digital Marketing Department. The role will be based at Clicks Head Office , Cape Town and will be reporting to the Digital Search & Web Manager.
Job description
Job Purpose:
- To help manage the website to ensure information is up to date, accessible and effectively endorsed. Support the digital team with the content of website, structure and use of the content management system. To manage and deliver supplier campaigns.
Job Objectives:
- To publish, edit and update content on the website.
- To develop, write and edit web pages using computer script.
- To utilise best practice and emerging website content tools.
- To analyse and report on web content initiatives and performance.
Minimum requirements
Education:
- National Diploma in Marketing, Web Design, Content Management (or relevant discipline)
- Bachelor of Commerce degree (or relevant discipline, e.g., Marketing)
Experience:
- Minimum of 3 years’ experience in marketing (desirable in retail/FMCG marketing), with at least 2 years’ experience in web content development
- Minimum of 2 years’ experience using web and web content tools
- 5 years’ experience in marketing (desirable in retail/FMCG marketing), with 3 years in web content development (Desirable)
Knowledge:
- Digital marketing principles, practices and global trends (applied)
- Website development and tools (expert)
- Content management systems (expert)
- Programming and HTML (expert)
- Copywriting and editing (applied)
- Web content strategies and best practice (applied)
- Advanced HTML (Desirable)
Skills:
- Innovative thinking and creative communication ideas and opportunities (intermediate)
- Maintaining relationships (proficient)
- Analytical skills (BI, reporting) and drawing insights from data (proficient)
- Effective communication (proficient)
- Manging complexity (proficient)
- Web creation, editing and management (advanced)
- Content creation and management (advanced)
- Proficiency with publishing, content development, video and photo editing tools, digital media formats and HTML (Desirable)
Competencies:
- Working with People
- Writing and Reporting
- Applying Expertise and Technology
- Analysing
- Planning and Organising
Apply by: 19 April 2026
Method of Application
Use the link(s) below to apply on company website.
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