Open Positions at Tracker Connect (Pty) Ltd

Job description

• Develop, maintain and enhance Partner relationships to C-Suite level.
• Act as a liaison between Partners and Internal Stakeholders ensuring Partner requirements are met.
• Identify New business opportunities with existing Partners
• Identify and attract prospective strategic Partners
• Identify, develop and implement Partner product requirements.  
• An Analytical role that prepares detailed proposals/quotes depending on each Partners requirement.
• Stay up to date on external and internal developments and suggest new ways to increase sales.
• Analyse, identify and optimise business processes.
• Attend Insurance Conferences and functions.
• Event planning for specific Partner functions.
• Play a Major Strategic role by implementing sales strategies that lead to high consumer satisfaction, hence, building awareness and credibility with the key Partners.
• Networking with customers to secure Business opportunities.
• Maintain & manage financial analysis of Projected budgets.
• Manage Technical aspects of business.
• Stay abreast of Insurance Trends and Changes and competitor offerings.
• Contract & Pricing Negotiation and Management of Service Level Agreements.
• Support Regions with Sales Strategies.
• Responsible for assessing, clarifying, and validating the Partners needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
• Identify training needs within Tracker.
• Embark on customer research and identify the gaps.
• Compile and analyse account information as input for Business Review/Board Report/Partner Engagements.
• Monthly Partner discussions related to account performance.
• Reach set Monthly & yearly Sales targets.
• Project Management which includes collaboration with Internal and External stakeholders.
• Implementation and execution of agreed projects.
• Proficiency related to Telematics and data.
• Develop, support & grow Insurance Sales Reps (Staff Management).

Minimum requirements

• Matric and a relevant tertiary qualification with at least 5 years’ experience in the Insurance Industry.
• Must have at least 3 years’ management experience.
• In depth Insurance knowledge and background.
• Insurance accreditation advantageous.
• Project Management skills.
• Market and competitor knowledge.
• Strong financial understanding.
• Strategic thinking skills.
• Excellent communication and organizational skills- ability to work across all levels of management.
• Excellent service orientation.
• Time flexibility.
• Attention to detail.
• Excellent relationship builder.
• Results and action orientated.
• Ability to work under pressure.
• Strong negotiation skills.
• Communication skills.
• Resilience
• Presentation Skills
• MS Office Proficiency

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Job description

• Perform regular and planned assessment in your area of responsibility
• Identifying shortfalls and providing solutions
• interacting with technicians and having technical discussions
• Perform regular and planned assessments of fitment centre in your area
• Mentoring and educating technicians
• Ensure compliancy with regards to installations and OEM bulletin
• Ensuring compliancy in customer service ethics
• Ensuring bulletins are circulated to Technicians and FC
• Maintain strong Quality standards
• Ensure compliancy with regards to reporting to admin and Management
• Liaise between multiple departments  
• Motivate techs to perform quality installations
• Provide reports and feedback
• Implement and evaluate quality procedures
• Evaluate and improve technical procedures
• Attending to Technical SR’s that are quality related and give feedback to the technicians and the managers.
• Maintain Trackers recommended recovery rate in your area of responsibility through the installation quality process
• Perform test requests
• Attending to PIC’s
• Attending to battery drainage complaints
• Assisting with project installations
• Assisting with afterhours standby
• Liaise with clients to solve technical issues and deliver service excellence
• Ensure compliancy with regards to reporting to Management
• Assisting with technical queries

Minimum requirements

• Matric with a National Technical Certificate in Automotive Electronics/Motor Mechanic.
• Minimum 5 years’ experience as an auto electrician or motor mechanic with one year being in a Supervisory role.
• Valid driver’s license.
• The candidate must possess good communication and administrative skills.
• Computer literacy will be advantageous (MS Office)
• Possess good fault-finding skills and techniques.
• Possess the necessary skills to deliver service excellence.
• Be prepared to travel.

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Job description

• Define and drive the implementation of sales initiatives for Tracker Dealer and Fitment Center business to maximize sales growth in both channels.
• Positively influence the distribution network to achieve the business objectives through a formulated and effective sales plan.
• Assist and guide the regional offices with their sales roll out and servicing the national group accounts.
• Build sustainable relationships within the dealer industry and Fitment Centers, identify and maximize growth opportunities.
• Lead the Sales teams in the dealer industry, providing leadership, management of targets, performance management and customer service.
• Leadership and development of staff on a Regional basis.
• The ability to analyze the current and future needs of the business and to formulate sales strategies accordingly.

Minimum requirements

• Matric with a Business Qualification such as Diploma / Degree in Financial Management or similar Management Development Programme would be advantageous.
• Minimum 5 years Management experience of Field Sales team with minimum of 6 direct reports.
• Experience in the dealer industry and working with Partners would be advantageous
• Experience in utilizing formal Sales Methodologies in sales execution.
• Extensive experience in managing and engaging with Executives, senior managers, Managers and staff.
• Ability to deal with customers at operational and Executive level
• Excellent written and verbal communication.
• Strategic, intellectual and analytical abilities.
• Result and action orientated.
• Ability to work under pressure.
• Consultative style with influencing ability.
• High degree of emotional intelligence with strong leadership skills.
• Must have a valid driver’s license.

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Job description

• Achieve monthly and quarterly sales targets.
• Maintain and identify new business opportunities within existing Business key accounts.
• Provide a consultative service to key accounts to ultimately retain and grow the account.
• Identify and analyse business trends within accounts,
• Coordinate and manage departmental processes within Tracker and the client’s business
• Maintain and enhance intermediary business relationships.
• Identify new business & future opportunities.
• New product development.
• Implement business processes and strategies.
• Manage and attend business promotions and functions.
• Strategy Planning.
• Medium and Large account management.
• Manage processes and implementation.
• Manage client needs.
• Maintain financial analysis in terms of projected budgets.
• Manage technical aspects of business.
• Set up and agree service level agreements. (Internal & External).
• Identify training needs within clients’ company.
• Identify training needs within Tracker.
• Embark on customer research and identify the gaps.
• Maintain relationships with client at all levels.
• Document internal / External processes and business rules.
• Compile accurate statistical information.
• Reach set targets.
• Report to Head of Central Region

Minimum requirements

• Matric and Degree or Diploma in Sales or Marketing
• 5-7 years’ experience with Medium and Large corporate customers
• Project Management experience advantageous
• Sales and customer service experience
• Valid driver’s license with own reliable vehicle
• MS office
• Presentation skills
• Market and competitor knowledge
• Strong financial understanding
• Strategic thinking ability

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Job description

• Identify opportunities and generate sales in the corporate sector
• Achieve monthly and annual installation targets
• Maintain, manage and develop an existing customer database
• Achieve an average of 25% business from first time customers and 75% add on business from an existing customer database
• Provide excellent service and support to both existing and prospective customers
• Manage and be accountable for all customer queries and requests
• Maintain a level of product knowledge determined by management which is measured through product assessments
• Presentations to senior management and executive level
• Accomplish expected activity levels determined by management
• Compile and submit weekly, monthly and adhoc reports
• All administrative functions required of the role, including preparation and submission of quotations
• Manage and action leads received from internal and external partners within timeframes determined by management
• Networking and relationship management across business, dealer, broker and fitment centre channels

Minimum requirements

• At least 3 years sales experience in the Corporate/Business/Automotive market
• Matric / Grace 12
• Completion of recognized formal sales training courses or relevant experience
• Computer literate: MS-Office suite
• Excellent presentation and negotiation skills
• Excellent communication, organizational and time management skills
• Customer and service orientated
• Proven track record of sales target achievement
• Self-motivated, solution driven and passionate about sales
• Valid Driver’s License and own vehicle