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  • Posted: Jun 29, 2025
    Deadline: Not specified
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    Metrofile is the market leader in both physical and digital information and records management in Africa. Services include records storage and management, image processing, backup storage and management, records management software and records management consultancy, business continuity and IT continuity, file plan development, confidential records destruct...
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    Service Consultant

    KEY RESPONSIBILITIES include the following. Other duties may be assigned.

    • Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Account Managers Portfolios.
    • Resolve all enquiries or queries escalated to you by your Account Managers within a reasonable timeframe.
    • Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
    • Ensure that clients’ portfolios data integrity is accurately maintained.
    • Assists with preparing and presenting business proposals to both existing and new potential customers.
    • Maintains close relationships with the Account Managers in order to capitalise on opportunities identified.
    • Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
    • Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.

    MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: 

    The requirements listed below are representative of the knowledge, skill, and/or ability required.

    •  B Degree in Sales/ Business Administration/Customer Relationship /Marketing Management
    • At least 6 years of solid knowledge of Sales, Channel and Consumer Marketing functions, Logistics or Supply Chain
    • Excellent command of the English language
    • Must have excellent communication and interpersonal skills
    • Must pay attention to detail
    • Must be focused on achieving results
    • Must be a team player
    • Must have business acumen and be able to communicate at all levels
    • Must be highly computer literate
    • Demonstrate excellent organisational skills
    • Must have valid driver’s license with own transport

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    Creditors Clerk

    KEY RESPONSIBILITIES include the following.  Other duties may be assigned.

    • Process all valid and approved creditor invoices to the correct branch and department.
    • Accurate capturing of verified invoices in the accounting system in order to effect payment on time and accurately to creditors.
    • Perform 3-way match prior to processing and paying creditor invoices.
    • Preparation of monthly creditor reconciliations for payment.
    • Resolve supplier queries timeously and escalate when necessary.
    • Notify of price increases.
    • Notify of contract renewals.
    • Agree invoice to rates per signed contracts.
    • Maintenance of the supplier database.
    • Maintain daily accurate filing.
    • Completion of supplier application forms.
    • Obtains relevant documents from supplier, like BEE certificate & bank account details etc.
    • Ensures all processes are followed.
    • Assists creditors supervisor when and where necessary.
    • Various ad-hoc tasks from time to time.

    QUALIFICATIONS and EXPERIENCE:  

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    • Minimum 5 years relevant Accounts Payable experience.
    • Diploma or other relevant qualification. Bachelor’s degree preferred.
    • Experience with working with multiple ERP systems.
    • SAGE X3 experience beneficial.
    • Good excel, word and written communication skills.

    Method of Application

    Use the link(s) below to apply on company website.

     

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