Openings at Sanlam

Who are we looking for

Undergraduate Studies

Current full time Actuarial Science students (SA citizens and non-SA citizens) who are in their 1st, 2nd or 3rd year of studies. If you demonstrate academic ability and a will to succeed, then you are just who we’re looking for.

School leaving learners who intend to study Actuarial Science in 2023

If you are a whiz at maths, enjoy a good challenge by solving difficult problems and are willing to remain focused and disciplined through years of studying and training, then you are just who we’re looking for.

What do we offer

• Tuition and accommodation fees
• General allowance (Books and pocket money)
• Mentoring and academic support from Sanlam actuarial professionals
• Vacation work and networking opportunities with Sanlam staff
• Guaranteed employment after completion of studies
• Continued support and payment towards actuarial board exams  
• Range of work rotation opportunities across a broad spectrum of disciplines

What do we require?

Undergraduate Studies

Academic results:

• Full academic Transcripts
• Proof of registration and/or Fee Statement
• Copy of matric certificate
• Copy of ID/Passport or valid study Visa

Comprehensive CV focusing on Academics, Extra-mural activities and Leadership skills

A motivation to support your application that answers the following questions:

• In your own words, can you describe what an actuary does?
• Why do you want to study actuarial science?
• Why do you believe you have what it takes to become an actuary?
• Why should Sanlam choose you to be a bursary holder?
• If you are not successful at becoming an actuary, what other career paths are you considering?

School leaving learners who intend to study Actuarial Science in 2022

• Academic results:
  1. Final 2021 Grade 11 results
  2. Grade 12 mid-year 2022 results
  3. NBT results
• Final grade 12 results may be used as determining factor
• An above 90% score in Mathematics and an overall A aggregate
• Comprehensive CV focusing on Academics, Extra-mural activities and Leadership skills

A motivation to support your application that answers the following questions:

• In your own words, can you describe what an actuary does?
• Why do you want to study actuarial science?
• Why do you believe you have what it takes to become an actuary?
• Why should Sanlam choose you to be a bursary holder?
• If you are not successful at becoming an actuary, what other career paths are you considering?

Closing Date: 31st, July 2022 

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What will you do?

As an SAP Security Service Delivery Lead, you will be responsible to oversee and maintain smooth application security support operations within the Success Factors, SAP ECC, SAP S4 HANA, Solution Manager, Insurance Analyzer, GRC, HANA Databases, and BOBJ Analysis for Office platform as a service. You will be responsible to identify business process changes and developments, or improvements required in the security area. 

What will make you successful in this role?

• Receive, assess, allocate JIRA requests
• Ensure adequate resource levelling in response to backlog and incoming JIRA requests
• Supervise the SAP Security team to provide operational and technical support to SAP (Developer, Functional, Basis) teams and Business 
• Ensure adherence to Release, Incident and SAP Change Management procedures
• Facilitate testing for security roles as part of the change management approval process  
• Work with process and business owners to define authorization requirements for end users 
• Ensure audit compliance in user access and change management processes
• Ensure alignment with SAP CoE governance procedures, and principles
• Serve as an SAP Security subject matter expert and provide advisory and consulting services as needed
• Work closely with GRC CoE to ensure implementation of SOD remediation activities 
• Work with internal and external audit teams to provide audit support
• Assist in the remediation of audit compliance related findings
• Manage projects within the SAP Security area
• Responsible for coordination and managing regular reviews of user’s access including privileged user logs and critical roles

Qualification

• Diploma/Bachelor’s degree , preferably in Computer Science, Information Systems or related IT Qualification
• SAP System Security and Authorizations or SAP GRC certification is advantageous 

Experience

• 8 years in SAP Security Service Delivery and/or SAP Security Team Lead
• 5 years in SAP Security Technical Support
• Involvement in 2-3 SAP Security full life cycle implementations 
• Experience with user and role administration in SAP NetWeaver, S4 HANA, Fiori, Success Factors and BI Analysis Authorizations, and SAP License Administration

Knowledge

• Technical knowledge of SAP Security and Authorization Concepts User & Role management
• Troubleshooting complex security issues related to S4 HANA, Fiori Catalogs and Groups, Business Objects Analysis Authorizations, Success Factors and Solution Manager ChaRM
• In depth technical knowledge of Organizational Level restrictions with security roles 
• Advanced knowledge of planning deliverables i.e. timelines and resources
• Advanced knowledge of SAP GRC Access Controls, Emergency Access Management and Access Risk 
• Advanced knowledge of system change management processes preferably using JIRA or similar
• Knowledge of SAP Modules FI, CO, MM, IM, SD, PM, HR and key Business Processes Procure to Pay, Order to Cash, Report to Close and related Workflow approval functionality 
• Knowledge of Control and Compliance requirements, Security Audit Cycles, Segregation of Duties and Risk Remediation
• In depth knowledge of escalation procedures and incident management within the support function

Knowledge and Skills

• Assessing security risks
• Security solutions
• Project management
• Business requirements
• IT governance, compliance and quality improvements

Closing Date: 22nd, May 2022

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What will you do? 
The ParaPlanner is a specialist role primarily responsible for producing the risk management or financial plan to meet the customer’s needs. The ParaPlanner needs expertise in risk products and strategies, investment products and strategies, regulation and tax implications. 

In addition a thorough knowledge of product features, performance, rates and benefits for comparative purposes.  Research on changes to products, services and strategy options should be regularly undertaken.  The ParaPlanner should hold a proper authority from the licensee to provide financial advice and must operate within the compliance regulations.  

The incumbent also requires sufficient customer management and sales skill to attend face-to-face customer meetings and actively assist the Adviser as required in managing the customer relationship.

• Develop and maintain relationships with key personnel within strategic alliance partner.
• Attend or contribute towards customer meetings as requested by the adviser.
• Implementation of new business, including all fund manager and life office follow-ups. This includes completing and submitting application / prospectus forms where necessary, contacting suppliers and ensuring business completes in a timely fashion
• Participation in marketing activities as required, e.g. presenting at customer seminars 
• Formulate effective financial plan documents and/or risk management documents, in-line with the strategy as outlined by the adviser, and the customer’s needs, objectives and risk tolerance. All documents must meet compliance requirements and the relevant legislation, and comply with the company standard documents, policies and procedures.
• Provide technical training as required to all other staff, incl. advisers and customer service staff
• Comply with all reasonable requirements for maintaining adviser status.
• Contribute towards the review of customer portfolio review reports in conjunction with changes in customer circumstances and investments and general market movement, as outlined in the sales and service process.  Ensure report is accurate and that investment strategy is meeting customer’s objectives. Ensure customer is kept well informed and that all necessary actions are recommended and where necessary undertaken.
• Contribute towards setting individual objectives and KPIs in conjunction with Business Manager, and based on achieving business objectives
• Portfolio analysis and recommendations (if requested)
• FNA’s and ROA’s 
• Requesting benefit statements, surrender quotes, section 14 transfers, etc. from competitor companies 
• Checking that documents have been completed correctly (dates correlating, signatures, values, etc.)
• Act as a TCF checkpoint (advice is subjective so this can become a grey area. Advisers must be able to understand and effectively substantiate why the solution they’re giving the client is indeed in the client’s best interest)
• Capture client details from Sanfin document into Sanfin 
• Do comparison analysis (and quotes if necessary) – often the adviser just needs to be told what the equivalent Sanlam benefits are for their existing plan 

What will make you successful in this role? 
Qualification & experience 

• Matric or equivalent qualification
• Relevant industry education (WM, RFP3, CFP® and/or Commerce Degree)
• Hold a proper authority from the licensee to provide financial advice and must operate within the compliance regulations
• Experience in a Para-Planning role or Financial Planner
• Strong understanding of industry culture, regulations and competitor’s products/offering

Knowledge and skills 

• MS: Office (Excel, Word)
• Outlook
• SanFin 
• Sanport 
• Financial/Assurance products-(Risk and Investment)
• Estate and Retirement Planning 
• Legal entities and Tax
• Relevant regulatory legislation 
• Analytical and detail minded
• Structured and well organised
• Able to work alone as well as meeting team targets 
• Socially confident and skilled to interact and positively influence clients
• Customer centric and service oriented (manage the customer relationship with the FA)

Personal qualities  

• Cultivates Innovation
• Client centricity
• Result driven 
• Collaboration 
• Flexibility and adaptability 
• Financial acumen
• Self-development 
• Communicates effectively 
• Plans and aligns 
• Action Oriented 

Closing Date: 16th, May 2022

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What will you do?

As an SAP GRC Specialist, while working closely with the GRC CoE, you will be responsible to maintain smooth technical support of SAP GRC Access and Process Control operations within the SAP GRC platform as a service.
You will maintain a close client, GRC CoE and SAP CoE relationship to effectively support SLA’s and OLA’s between all stakeholders.

What will make you successful in this role?

Support the management and delivery of financial controls through SAP Access Control 12 and Process Control 12 applications:

• Maintenance of BRF+ rules in Access Control workflow
• Implementing and maintaining the GRC Access Control configuration to support the defined access management processes for following modules ARM, EAM, ARA, BRM, custom notifications.
• Configuration of Access Control parameters according to requirements
• Resolve SAP Access Control Support Incidents
• Support setting up of SAP AC batch jobs - Functional
• Implementing and maintaining the GRC Process Control configuration to support the defined financial control management processes.
• Administration of access requests (forwarding, re-routing)
• Support configuration of Manual control performance (MCP), Continuous controls monitoring (CCM), test plans and notifications
• Resolve SAP Process Control Support Incidents
• Managing interaction with Basis Team for SAP AC and PC
• Managing the SDLC (Change management) of SAP PC
• Responsible for SAP GRC technology roadmap to support overall business strategy and roadmap
• Provide Internal Team Training

Qualification

• Diploma/Bachelor’s degree in relevant field
• SAP certification is an added advantage

Experience

• 3 years implementation and support experience of SAP GRC Access Control, and SAP GRC Process Control
• Functional experience in Finance or Risk Management is an added advantage
• Experience of internal audit, risk assessments, related methodology and terminology is an added advantage

Knowledge

• Knowledge of Risk and Compliance processes and controls is an added advantage
• Functional and basic technical understanding of SAP Fiori is an added advantage.
• Functional and basic technical knowledge and understanding of S/4HANA Security is an added advantage.

Knowledge and Skills

• Assessing security risks
• Security solutions
• Project management
• Business requirements
• IT governance, compliance and quality improvements

Closing Date: 22nd, May 2022

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What will you do?

Guided by Architecture and a Technical Team Lead you will be responsible for establishing new technology components and reusable solution patterns that can be leveraged by business facing development teams in their day-to-day solutions. You will constantly be developing and setting new principles, standards, processes, procedures and guidelines for the wider BI community.

You should be able to communicate technical information to technical teams, as well as be competent in communicating challenges and solutions to project and operational leadership. An understanding of data management solutions and a keen sense of the strategic value of information to an organisation will be of importance. You will also be responsible for developing data warehousing blueprints, evaluating hardware and software platforms and integrating systems; translating business needs into long-term architecture solutions. 

What will make you successful in this role?

• Ability to define a structured approach to problem solving and delivery against it. 
• Ability to create design standards, patterns and principles. 
• Ability to define a structured approach to problem solving and delivery against it. 
• Creation of role specific design standards, patterns and principles. 
• Data management, development and modelling.
• Engage with a wide range of technical stakeholders including data scientists, business analysts, data engineers, database administrators and solutions architects.
• Mentor Junior Full Stack Developers.

Qualification

• Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Engineering or another quantitative field or,
• National Diploma in an Information Technology related discipline preferred

Experience

• 3 - 8 years related experience
• Application and data engineering background with a solid background in SQL is required
• Data architecture design and delivery experience preferred
• Experience in 3 or more of the following areas are required:

1. Database technologies (e.g. SAP Hana, Teradata or similar) and database development (Views, Functions and Stored Procedure development)
2. Hadoop components including HDFS, Hive, Spark, Oozie and Impala
3. Object-oriented/object functional scripting languages: Python, Java, Scala or related
4. ETL tools (e.g. SAP Data Services)
5. Event/Streaming based data pipelines (e.g. Kafka or Nifi)
6. Data warehousing (Kimball and Data Vault patterns are preferred) and dimensional data modelling (OLAP and MDX experience)

Knowledge and Skills

• IT Data Analysis
• Project Oversight
• Reporting and Administration
• Quality, Compliance and Accreditation
• Business Requirements Definition
• Technologies

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What will you do?

To contribute to the high standard of training by facilitating learning and understanding the needs of the learner and Glacier. Apply best-practice methodologies to implement and facilitate Learning & Development interventions, practices and standards, ensuring technical skills development.

What will make you successful in this role?

The following outcomes will be expected to be achieved by the Technical Trainer.

• To conduct training needs analysis;
• To develop and implement quarterly training plans for respective clients;
• To develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that  material remains current and relevant;
• To create, schedule and deliver training programmes focused on adult learning methods and based on employee needs, business priorities and best practice that are suitable to Hybrid working environment.
• To monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners;
• Introducing and making use of online e-learning tools for training purposes
• To provide feedback on learning to managers and learners;
• To provide technical support and expertise through query resolution in support of the business in overall  development of employees;
• To adhere to organisational best practices and legislative requirements (Skills Development Act, Employment  Equity Act);
• To provide support with regard to new projects and technology;
• To build and maintain relationships with relevant departments to ensure sufficient knowledge of related Glacier products, processes, legislations and regulatory frameworks;
• To provide an efficient and effective coaching process to staff;
• To engage with appropriate interventions to ensure own professional development.

Qualifications and experience

• 5+ year’s relevant business experience and product knowledge
• Relevant training & development qualification will be advantageous
• E-learning development experience will be advantageous
• Previous or current training related experience in a Client Services environment would be advantageous

Competencies 

• Client Focus: strive to build strong client relationships and deliver client centric solutions
• Cultivates innovation: looking at creating new and better ways for the organisation to be successful
• Collaborates: building partnerships and working collaboratively and inclusively with others to meet shared  objectives
• Drives results: consistently achieve results, with an entrepreneurial mind-set and a strong commercial focus,  even under tough circumstances
• Being Resilient: flexibility and adaptability you will rebound from setbacks and adversity when facing  difficult situations
• Excellent problem solving and analysis skills 
• Excellent communication skills, both written and verbal
• Information Monitoring 
• Ability to perform well under pressure 
• Attention to detail  

Qualification and Experience

• Degree or Diploma with 4 to 5 years related experience or qualified by experience.

Knowledge and Skills

• Training material/ workshop development
• Pilot training and ongoing training/presentation
• Assess and moderate qualifications
• Training material/content updates, changes and reviews

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What will you do?

• Responsible for entire handling of death claims in terms of collection of all appropriate information, liaison, assessment, administration and the finalisation process. 

What will make you successful in this role?

• Record adjustments (e.g. asset in estate).
• Requesting information regarding outstanding requirements.
• Recommendations regarding claim decisions (legality of claim, premium position, fraud and distribution of Fund proceeds) to team leader and make own recommendations. 
• Preparation of Fund cases for Forum decision.
• Preparation of a finalised claim (payment and decline).
• Communicating decisions regarding the distribution of Fund proceeds. 
• Handling claimant enquiries.
• Administration of death claim proceeds for reinvestment (Sanlam New Business and other companies).
• Compiling summaries for Legal Department where legal input required.
• Requesting information and/or calculations from Actuarial, Policy Renewals and Policy Instalments.
• Recommend allocations regarding Fund death benefit distributions by (1) trace & identify dependants (2) equitable distribution among them (3) determine mode of payment and if payable to trust/guardian or direct to dependant.
• Draft summary for Section 37C Sub committee of the Board of Trustees when disagreements/complaints received. Summarise final decisions to provide to the Board of Trustees.  
• Draft letters when referring dependants/complainant to the Pension Fund Adjudicator.

Knowledge:    

• Knowledge of death claims process
• Managing and setting up emails
• Fund Legislation
• Product knowledge (individual life policies)
• Claims policy knowledge
• Financials enquiries

Skills:    

• Computer skills 

Qualifications:    

• Grade 12 (with Mathematics/Accounting)
• 3 years Degree/ Diploma

Experience: 

• 3 years Death Claims experience in Individual life & Employee Benefits 

Competencies: 

• Flexibility and adaptability
• Problem solving
• Influencing/Gaining commitment
• Communication Skills (written and verbal)
• Planning and organising

Closing date: 11th, May 2022