Recent Jobs at Pick n Pay Stores Limited

Minimum Requirement:

• ​Matric or relevant tertiary qualification
• 1 year + Clothing retailer experience
• Passion for retail
• Proficient in English
• Hard working and able to work shopping mall hours
•  Customer Centric
• Assertive and able to communicate effectively
• Align with Pick N Pay values
• Self-motivated and own development-driven mindset
• Good Service Orientation
• Good Interpersonal skills and a Team player
• Hard working and able to work shopping mall hours .

Key Responsibility:

• Outstanding customer care skills, the ability to interact and communicate with customer
• Maximise sales to meet store targets.
• Display merchandise according to company standards.
• Handle stock according to set standards.
• Maintain outstanding store condition and visual merchandising standards.
• Perform all sales related duties - Accurate and efficient till operation skills.
• General health, safety and housekeeping standards.

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• Correctly receives all deliveries to stores, and despatch of returns to vendors. Minimises shrinkage risk on receiving doors. Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc
• Matric Grade 12 
• Receiving supervisor experience required 
• Read and interpret reports 
• Achieving results through others 
• Plan, organize and follow up on activities and plans 
• Good personal communications skills 
• Adhere to standards, procedures and policies 
• Customer Orientation 
• Communication skills – clearly conveying message and actively listening 
• Business mindedness 
• Long/flexible hours 
• Physically demanding and pressurized 
• Weather conditions – required to receive goods in open areas under all weather conditions.

Competencies

• Proven high level of confidentiality 
• Be able to solve unfamiliar problems by generating workable solutions 
• Reliable and trustworthy 
• Completes tasks fully to high standards of quality in a precise and accurate manner 
• Ability to identify/prioritise urgent matters and attend to them immediately 
• Works according to rules and regulations 
• Focuses on completeness and accuracy of the task. The ability to constantly identify discrepancies, inconsistencies and mistakes 
• Co-operates and participates with others to achieve goals.  Plays an active role as a member whilst supporting other team members.  Actively promotes the company image through teamwork 
• Listens carefully and responds appropriately.  Talks in a clear and understandable manner.  Keeps to the subject at hand.  Maintains eye contact 
• Asserts influence confidently, firmly and fairly. Overcomes opposition to unpopular decisions. Challenges opinions held by others
• Receive and return goods systematically and accurately according to laid down company policies and procedures 
• Conduct quality checks 
• Ensure that the cold chain is maintained 
• Ensure that hygiene, housekeeping and safe working standards are maintained 
• Ensure that security procedures are adhered to 
• Assist with relieve security procedures at the back door 
• Prevent wastage/shrinkage/damages 
• Complete all relevant administration/documentation 
• Operate equipment according to laid down standards 
• Communicate effectively with employees, management, customers and suppliers

go to method of application »

• Manages processes, procedures resources to ensure store operational standards to maximize profit/sales and deliver excellent customer service

go to method of application »

• To prepare and produce products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
• Manufacture/ prepare and/ or wrap products according to specifications/ standards and daily/ weekly budgets
• Correctly price random weight/ loose selling items
• Check correct pricing e.g Labels
• Conduct regular quality checks, ensure that stock is rotated. Damaged/ expired stock is removed
• Prevent wastage/ shrinkage/ damages
• Check temperatures/ maintain the cold chain
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor back-up)
• Ensure security procedures are adhered to
• Operate and clean equipment according to laid down standards
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and professional manner
• Process all customer orders according to the correct procedures and servce standards
• Promote products
• Communicate effectively with employees, management, customers and suppliers
• Calm/Patient 
• Communicate 
• Conscientious (by the book)  
• Customer minded  
• Handle routine work  
• Thorough / accurate  
• Team Player
• Able to manufacture / produce various meat products e.g. sausage, mince etc. 
• Must be able to communicate in English
• Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
• Must reside close to pick n Pay Witbank Hypermarket

go to method of application »

• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
• NQF 3 Bakery qualification 
• 1 to 2 years' experience as a Baker / Bakery Supervisor/ Manager. 

Competencies

• Achieving results through others Plan, organize and follow up on activities and plans 
• Adhere to standards and policies 
• Customer Orientation Communication skills – clearly conveying message and actively listening 
• Business mindedness 
• Bakery Skills Production Planning ​

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP 
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation Monitors the adherence to food safety and health and safety standards are maintained 
• Manages Non-Conformances via effective corrective action Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist

 
Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability 
• Ensures department standards are maintained, equipment is manned and in working order 

Staff Management 

• Communicates critical information to staff Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative noncompliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste 
• Checks and amends Kronos scheduling Coaches staff 

Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

Systems 

• Gap scanning out of stocks Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand 
• Planning Processes IDTs via SAP Actions reduced to clear on SAP as per SOP Checks for electronic communications regularly during the working day 
• Processes waste Ensure PID’s are counted correctly as per the National P & L schedule. 

go to method of application »

• We are looking for a Finance Manager to play a critical role in assisting the Head of Retail and Head of Fresh and contributing to the overall financial health and success of the Retail /Fresh Operating Division and also to educate and support individuals in the business on financial information, monitoring of business financial health and create efficiencies in the operating model across all aspects of the Operating Region’s Profit and Loss statement

Minimum Requirements

• BCom/Hons Degree in Financial/Management Accounting
• CA (SA) will be advantageous
• 3 years of experience in Retail Finance Environment with extensive experience in Financial Modelling, Reporting Analysis,  Budgeting and forecasting Meat industry Experience will be an added advantage
• Working knowledge of SAP , Sage Evolution and Meat Matrix will be advantageous
• Professional knowledge of Operating Business Model
• 1- 2 years' Experience in Management Accounts is essential.
• 1 year financial planning & reporting experience is critical for this role

Competencies

• Strong financial analysis skills to assess the financial health of Pick n Pay, analyze financial data and provide guidance in financial strategy and performance.
• Strong understanding of accounting principles, financial reporting requirements and financial statement analysis.
• Ability to identify, assess and manage financial risks and develop risk mitigation strategies to protect Pick n Pay form financial losses.
• Strong data analysis and management skills to analyze large amounts of data using finance tools such as SAP, BBP and Analysis for Office.
• Highly motivated, results orientated and self-directed individual
• Excellent written and oral communication skills
• Ability to present ideas in a business-friendly, concise and easily comprehensible manner
• Proven analytical, evaluative, and problem-solving abilities
• Ability to effectively priorities and execute tasks in a high-pressure environment
• Strong customer service presence, collaboration, negotiation, communication, organization, people management and conflict resolution skills
• Pro-active approach to implementation of changes
• Strong sense of accountability and operational excellence
• Well organized with strong attention to detail and accuracy
• Excellent planning and time management skills
• Strong Interpersonal skills and ability to support staff teams

Key Responsibilities

• In addition, the incumbent role is also to educate and support individuals in the business on financial information, monitoring of business financial health and create efficiencies in the operating model across all aspects of the Operating Region’s Profit and Loss statement.
• To provide all finance support to run the business area including driving improved profitability and cost efficiencies.
• Collaborate with Retail and Fresh leadership to understand and align financial strategies across Pick n Pay Business’s with the overall strategic intent of the retail division.
• Ensure that financial plans and objectives support the business & long-term goals and growth strategies.
• Prepare business cases for new initiatives and investments as required by the Head of Retail/Finance Division.
• Monitor performance against approved business cases and approved budget.
• Draw reports to generate insights to support decision-making within the retail division.
• Monitor financial performance, identify key trends, and analyze variances against budgets and forecasts.
• Communicate financial information clearly and effectively to stakeholders.
• Prepare regular financial reports for retail leaders and senior management e.g. daily, weekly and monthly financial reports, forecasts and budgets.
• Maintain project budgets and forecasts.
• Ensure adherence to financial reporting standards and regulations and avoid conflicts of interest that could comprise objectivity.
• Develop a deep understanding of the overall Meat industry and Pick n Pay business and align your advice and key decisions to support it.
• Analyse cross-functional and business data to inform strategic, operational and domain specific trends and observations for review to business.
• Support the Retail Finance executives by understanding and integrating with business to enhance services offered and identify new services finance can initiate to support the business.
• Assist business in resolving financial audit queries.
• Implement and ensure continuous improvement on all processes between Finance and the Operations functional areas.
• Lead or contribute to the annual budgeting and forecasting processes for the retail division and monitor and track against targets.
• Develop and implement key performance indicators (KPIs) and metrics to assess the financial performance of the operating division. Guide and assist in planning and improvements based on performance and operational data.
• Collaborate effectively with cross functional teams to develop a model that identifies future potential financial issues and develop contingency plans i.e. identifying revenue stream and optimizing expenses to address possible potential issues that may arise.
• Act as the Risk Manager for the Operating Region and manage all risk related matters, audit queries and Insurance claims processes.

go to method of application »

• At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
• As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.

Minimum requirements

• National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
• A minimum of 5 years' experience in Operations Management, preferably within the retail or on-demand industry
• Previous experience within the retail environment advantageous
• Previous line management experience is advantageous

Competencies

• Strong leadership and team-building skills
• Excellent organisational and prioritisation abilities
• Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
• Strong analytical skills to assess performance metrics and implement improvements

People Management

• Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
• Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
• Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
• Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget

Coaching & Mentoring

• Develop and implement training and facilitation programs to enhance team skills and knowledge
• Mentor team members to promote career growth and adherence to operational effectiveness

Operations

• Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
• Coordinate daily operations and implement best practice to optimise productivity and efficiency
• Ensure compliance with all operational policies and procedures, maintaining high delivery standards
• Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
• Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
• Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
• Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
• Assist with daily task management of stores
• Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues

Recruitment and hiring

• Lead the hiring process for new team members (conducting assessments and interviews)
• Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires

Reporting and communication

• Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
• Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.

go to method of application »

• At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
• As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.

Minimum requirements

• National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
• A minimum of 5 years' experience in Operations Management, preferably within the retail or on-demand industry
• Previous experience within the retail environment advantageous
• Previous line management experience is advantageous

Competencies

• Strong leadership and team-building skills
• Excellent organisational and prioritisation abilities
• Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
• Strong analytical skills to assess performance metrics and implement improvements

People Management

• Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
• Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
• Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
• Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget

Coaching & Mentoring

• Develop and implement training and facilitation programs to enhance team skills and knowledge
• Mentor team members to promote career growth and adherence to operational effectiveness

Operations

• Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
• Coordinate daily operations and implement best practice to optimise productivity and efficiency
• Ensure compliance with all operational policies and procedures, maintaining high delivery standards
• Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
• Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
• Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
• Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
• Assist with daily task management of stores
• Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues

Recruitment and hiring

• Lead the hiring process for new team members (conducting assessments and interviews)
• Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires

Reporting and communication

• Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
• Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.

go to method of application »

• At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
• As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.

Minimum requirements

• National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
• A minimum of 5 years' experience in Operations Management, preferably within the retail or on-demand industry
• Previous experience within the retail environment advantageous
• Previous line management experience is advantageous

Competencies

• Strong leadership and team-building skills
• Excellent organisational and prioritisation abilities
• Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
• Strong analytical skills to assess performance metrics and implement improvements

People Management

• Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
• Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
• Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
• Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget

Coaching & Mentoring

• Develop and implement training and facilitation programs to enhance team skills and knowledge
• Mentor team members to promote career growth and adherence to operational effectiveness

Operations

• Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
• Coordinate daily operations and implement best practice to optimise productivity and efficiency
• Ensure compliance with all operational policies and procedures, maintaining high delivery standards
• Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
• Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
• Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
• Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
• Assist with daily task management of stores
• Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues

Recruitment and hiring

• Lead the hiring process for new team members (conducting assessments and interviews)
• Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires

Reporting and communication

• Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
• Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.

go to method of application »

• To assist the Butchery Manager in preparing products, meat cutting and manufacturing in accordance with the specifications, as well as assisting in all admin functions and staff supervision.
• Standard 10 / Grade 12 
• Minimum of 3 years butchery experience

Competencies

• Are you a natural Leader who thrives on getting people to work together to deliver results?
• Being a butchery Manager requires a solid mix of management leadership skills combined with a drive to deliver the best for your customers. Butchery managers will obtain an in-depth understanding of all aspects of store operations and will develop a broad Range of skills in a short period of time.
•  Customer Service - Give customers undivided attention when serving them to maximize customer satisfaction. 
• Product Preparations - Adhere to ingredient selection and method in strict accordance with the recipe manual.
• Merchandising - Adhere to the butchery merchandising flow. 
• Hygiene and Housekeeping - Maintain clean as you go during production to avoid food safety risks.
• Administration - Give input and maintain staff scheduling rosters to ensure adequate coverage during business peaks and valleys. 
• Sales and profitability - Ensure product is available to promote sales and the achievement of budget.
• Leading teams - Lead, monitor and coach direct reports and ensure effective management and utilization of employees.

go to method of application »

• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
• Preferably NQF 3 Bakery qualification 
• 2-3 years' experience as a Baker / Bakery Supervisor.

Competencies:

• Achieving results through others 
• Plan, organize and follow up on activities and plans 
• Adhere to standards and policies 
• Customer Orientation 
• Communication skills – clearly conveying message and actively listening 
• Business mindedness 
• Bakery Skills 
• Production Planning

Key Responsibilities:

Merchandising Management 

• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP  
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures product is wrapped and packed according to standards 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar 
• Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation 
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages Non-Conformances via effective corrective action 
• Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist  

Customer Services Management 

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained, equipment is manned and in working order 

Staff Management 

• Communicates critical information to staff 
• Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative noncompliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste  
• Checks and amends Kronos scheduling 
• Coaches staff 

Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. 
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

 Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  
• Processes waste  
• Ensure PID’s are counted correctly as per the National P & L schedule  

go to method of application »

• At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
• As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.

Minimum requirements

• National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
• A minimum of 5 years' experience in Operations Management, preferably within the retail or on-demand industry
• Previous experience within the retail environment advantageous
• Previous line management experience is advantageous

Competencies

• Strong leadership and team-building skills
• Excellent organisational and prioritisation abilities
• Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
• Strong analytical skills to assess performance metrics and implement improvements

People Management

• Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
• Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
• Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
• Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget

Coaching & Mentoring

• Develop and implement training and facilitation programs to enhance team skills and knowledge
• Mentor team members to promote career growth and adherence to operational effectiveness

Operations

• Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
• Coordinate daily operations and implement best practice to optimise productivity and efficiency
• Ensure compliance with all operational policies and procedures, maintaining high delivery standards
• Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
• Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
• Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
• Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
• Assist with daily task management of stores
• Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues

Recruitment and hiring

• Lead the hiring process for new team members (conducting assessments and interviews)
• Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires

Reporting and communication

• Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
• Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.

go to method of application »

• At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
• As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.

Minimum requirements

• National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
• A minimum of 5 years' experience in Operations Management, preferably within the retail or on-demand industry
• Previous experience within the retail environment advantageous
• Previous line management experience is advantageous

Competencies

• Strong leadership and team-building skills
• Excellent organisational and prioritisation abilities
• Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
• Strong analytical skills to assess performance metrics and implement improvements

People Management

• Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
• Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
• Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
• Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget

Coaching & Mentoring

• Develop and implement training and facilitation programs to enhance team skills and knowledge
• Mentor team members to promote career growth and adherence to operational effectiveness

Operations

• Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
• Coordinate daily operations and implement best practice to optimise productivity and efficiency
• Ensure compliance with all operational policies and procedures, maintaining high delivery standards
• Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
• Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
• Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
• Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
• Assist with daily task management of stores
• Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues

Recruitment and hiring

• Lead the hiring process for new team members (conducting assessments and interviews)
• Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires

Reporting and communication

• Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
• Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.

go to method of application »

• To prepare or wrap products according to specifications/standards and maintain hygiene, housekeeping and safe working standards (floor and back-up).
• Stack and store products in a safe and tidy manner 
• Merchandise products according to laid down standards 
• Correctly price random weight/loose selling items 
• Check correct pricing e.g. labels 
• Check quality, rotate stock, remove expired stock 
• Prevent wastage/shrinkage/damages 
• Check temperatures/maintain the cold chain (if applicable) 
• Adhere to and maintain security procedures 
• Operate and clean equipment according to laid down standards 
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services and handle customers in a courteous and business-like manner 
• Process all customer orders according the correct procedures and service standards 
• Promote products with laid down standards
• Communication 
• Numeracy 
• Execution Process Instruction 
• Calm / Patient 
• Conscientious (by the book) 
• Customer minded 
• Handle routine Work 
• Grade 12  
• Butchery experience - advantageous
• Must be able to communicate in English
• Note: The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
• Must reside close to Greenstone Hypermarket

go to method of application »

• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
• Grade 12/Matric (Recognition of prior learning)
• 2-4 years of Produce Experience and Knowledge is required
• 1-2 year experience in leadership role

Competencies:

• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness
• Team Player

Key Responsibilities:

Merchandising Management:

• Ensure product is wrapped and packed according to standards
• Identify fast selling lines within store, and implications on margin and sales opportunities 
• Monitor the implementation of all promotional activities – adherence to promotional calendar 

Food Safety & Hygiene:

• Monitor the adherence to food safety and health and safety standards are maintained 
• Manage Non-Conformances via effective corrective action 
• Implement cleaning schedules and checks effective cleaning and sanitation 

Customer Services Management:

• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained; equipment is manned and in working order

People Management: 

• Manage staff to ensure that all safety, merchandising, customer interaction and security standards are maintained. 

Administration:

• Complete all department administration (i.e. scheduling, leave requests, invoices and
• compliance administration) is completed according to standard.

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Responsible for production of Sushi within the department

• Production
• Follow production plan to ensure sales growth and minimize waste on a weekly basis
• Produce sushi recipes according to the production plan
• Ensure that the work environment is clean all the time

Sales/ Turnover/ Gross Margin

• Ensure readiness of upcoming of promotional lines in conjunction with the Sushi Chef

Administration

• Assist with monthly Stocktakes
• Conduct waste scanning daily

Food Safety

• Ensure adherence to food safety procedures
• Maintain hygiene standards
• Maintain cold chain all the time
• Prevent cross contamination in the department

Self - Management

• Continually drive and model PnP values at all levels
• Make an effort to stay relevant and up to date with new legislation and development etc.
• Take ownership and accountability for tasks and activities and demonstrate effective self-management
• Maintain a positive attitude and respond openly to feedback
• Ingredient knowledge & recipe specifications
• Food Safety compliance & training
• Good knowledge of different sushi recipes  
• Business Minded  
• Customer Orientation 
• Express and implied ethical responsibilities.   
• Relevant systems knowledge  
• Sushi Onboarding programme  
• Understanding of production cards and production plan  
• Understanding of relevant SOP  
• Grade 12
• Experience in cutting and filleting fish
• Demonstrated ability in preparing of all fish related products
• Broad knowledge of fish
• Ability to communicate in English
• Must reside close to Pick n Pay Norwood Hypermarket

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• MANAGES RESOURCES TO ENSURE COMPLIANCE TO STANDARDS, REGULATIONS AND SET PLANS TO ACHIEVE TARGETS/ DEADLINES
• Must be customer minded and a team player.
• Good communication skills – listen carefully and respond appropriately.
• Have passion for the product and a sense of urgency.
• Ability to complete tasks accurately.
• Develop Self – look for opportunities to grow and develop self.
• Able to cut / manufacture / produce various meat products e.g. loin chops, roast, etc., (This skill will be tested).
• Able to work in a cold environment.
• Be physically able to lift carcasses and containers of meat.
• Must comply with the medical criteria required by the OHS Act for the Butchery.
• All applicants will be required to successfully complete the appropriate numeracy screening assessments.
• Grade 12
• Operate all Butchery Equipment including the Bandsaw.
• Report any defective equipment/utensils to the Butchery Manager.
• Control, Merchandise and Promote stock according to laid down procedures and standards.
• Prepare and break various meat carcasses according to laid down specifications.
• De-boning all cuts of meat and Manufacture Mince / Produce Sausage and Boerewors.
• Prevent wastage / shrinkage / damages.
• Check temperatures and monitor/maintain the cold chain.
• Provide the required product or services and handle customers in a courteous and businesslike manner.
• Maintain a high level of cleanliness and hygiene of butchery-related equipment and utensils.
• Assist with the receiving of meat from suppliers.
• Assist with training staff on various new products / lines.