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  • Posted: Mar 5, 2024
    Deadline: Not specified
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    Founded in Australia in 1945, CHEP is a leading provider of pallet and container pooling services for the Aerospace, Automotive, Chemical, Consumer Goods, Fresh Food and Manufacturing industries. CHEP provides equipment pooling which is the shared use of high quality standard pallets and containers by multiple customers. Pooling is a strateg...
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    Customer Contact Coordinator - 6 Month Contract

    Responsibilities include:

    • Initiating and maintaining good working relationships with the customer equipment controllers through query resolution and proactive identification of potential issues
    • Conducting Health Checks and Scheduled calls on customer accounts, ie Service calls and providing feedback and corrective recommendations to the customer and Business Manager
    • Customer account reconciliations (Master Control Card/Inventory Recon)
    • Identification and Investigation of credit equipment balances
    • Analysis and resolution of suspended movements
    • Completing and processing internal transaction documentation
    • Investigate and resolve queries raised by internal and external customers.
    • Attend to walk in Customers at the Market, market Agents.
    • Following up with customer and business to ensure the recommendations are implemented.
    • Accurate recording of service requests on Siebel
    • Processing and extracting data and reports in SAP and BW computer systems.
    •  Assisting users on electronic support systems (MyCHEP)
    •  Performing helpdesk function (if applicable). This involves being registered as a Helpline Agent, accessing the Nice in Contact programme and attending to Inbound calls from customers (as part of the Helpline team) from Customers.
    • Assist with za-info functionals as required.
    • General office administration including switchboard relief.
    • Participation in Team Projects
    • Participation in stock counts at customer sites – which may involve overtime on weekends.
    • Serve as backup for TEMS and other staff within the team.

    Key Requirements

    • Matric & Diploma Essential.
    • Preferably achieved or studying towards a further tertiary qualification.
    • Manual Drivers License
    • 3-5 years Accounts & Reconciliation
    • 3 years Customer Service role
       

    Preferred Education

    • Diploma - Accounting

    Preferred Level of Work Experience

    • 3 - 5 years Not Remote
       

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    Technical Supervisor - Jet Park

    Position Purpose:

    • The purpose of this position is to drive and implement maintenance programs to ensure the smooth, efficient operation of plant and machinery in accordance with Company and Government Regulations and set standards.

    Accountabilities

    Challenges

    • Working across all cultures
    • Working autonomously and having limited direct access to an immediate manager
    • Extended plant operating hours – shifts.
    • Operating in a highly unionised environment

    Qualifications

    • Essential:  Millwright
    • Recommended:  Electrical with Mechanical and Robotics Experience

    Experience

    • People management in a unionized environment
    • PLC Maintenance
    • 5 Years’ experience plant maintenance

    Preferred Education

    • Technical/Professional Qualification - Electrical Engineering

    Preferred Level of Work Experience

    • 5 - 7 yearsNot Remote

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    Senior Accountant IMETA - Westville

    Major / Key Accountabilities:

    Record to Report Responsibilities:

    • Performance of the End-to-End Record to Report/ Financial Accounting processes, including the monthly close process to BRACS submission and approval.
    • Performance of a range of assigned month end close processes including preparing and reviewing balance sheet reconciliations, and preparation of journals to support the month end process
    • Application of accounting standards and practices in accordance with accounting standards, policy and local country requirements.
    • Follow up balance sheet items for assigned accounts and ensure these are resolved timeously
    • Liaise with the R2R Service Delivery Manager to co-ordinate the 3rd Party Provider’s assigned scope of work, providing constructive feedback where necessary to improve collective E2E performance.

    Statutory Reporting:

    • Data preparation to support the preparation of Brambles and local in country statutory accounts for the countries within the region.
    • Preparation of accounting technical papers and supporting audit schedules.
    • Provide technical expertise to ensure accurate and timely compliance with filings, including working with external providers to meet local compliance requirements. 
    • Preparation of Annual Financial Statements in compliance with applicable Framework.
    • Policy & Compliance: support the implementation of group policies and procedures as directed. Performs substantive testing of controls to assess effectiveness of the control environment.  
    • Transformation & Standardisation: Support the standardisation (by implementation) of accounting processes to drive global standard.

    Accountabilities include the following sub-processes:

    Lease Accounting

    • Liaise with Business, Procurement and Commercial teams to ensure the SAP lease module is updated timeously and accurately in accordance with Group policy
    • Ensure monthly reconciliations are kept up to date and any anomalies are investigated and resolved.
    • Responsible for month end, Half Year End and Year End reporting on Leases (including BRACS requirements)
    • Controlling (“CO”) and GCOA Responsibilities
    • Perform all tasks relating to the monthly maintenance and month end processes of SAP CO.
    • Provide support and investigate any queries relating to SAP CO by ensuring that there is a complete understanding of the underlying setup.
    • Continuously ensure the correct allocation of costs by maintaining the parameters and the rationale that this is based on (assessment cycles).
    • Understand, administer, maintain, support, and verify information relating to Internal Orders in SAP CO
    • Document assumptions and procedures used to produce Management Accounting information and communicate relevant methodology to the business where appropriate.
    • Understand the BRACS reporting tool including the Chart of Accounts and SmartView.
    • Regional Data Steward for Global Chart of Accounts (GCOA) as well as Cost Centres and Cost Centre Hierarchies.  Review all Master Data requests for new General Ledger accounts or Cost Centres and initiate SAP requests where appropriate.

    Technical IFRS compliance:

    • Be the subject matter expert on IFRS compliance, attending IFRS refresher courses as required.
    • Assist and advise fellow team members on IFRS changes required for AFS preparation.
    • Liaise with External Auditors to assess any new requirements for AFS preparation prior to Year End

    Other

    • Assist with the review and submission of monthly, bi-annual and annual reporting based on Group requirements, including ad-hoc requests and queries.
    • Input into the annual budget and quarterly forecasting processes
    • Assist with the year-end external audit.
    • Assist with Group or local internal audits and contribute to improvements in business processes and internal control.
    • Provide support to Management on ad hoc projects.

    Essential Qualifications

    • Certified Accountant (e.g. ACA, CIMA, CPA, CA)

    Experience

    • 3+ years’ experience in Financial Accounting role required, with experience in public company or foreign listed company multinational environment beneficial.
    • IFRS experience required.
    • Experience with local GAAP applicable to the sub-region beneficial
    • Previous experience in working with a global finance team associated with geographically diverse businesses beneficial.
    • SAP FI experience preferred.

    Skill and Knowledge

    • Awareness of FP&A, Commercial and Supply Chain Finance processes
    • Excellent written, verbal, and interpersonal skills
    • Proficient in Excel
    • Solid understanding of multi-currency finance environments
    • A person with good people management skills, a team player, who is organised, systematic, accurate, self-motivated and able to work under pressure to meet deadlines, would be most effective in this position.
    • Consistent behaviour even under strong pressure

    Preferred Education

    • Bachelors - Accounting

    Preferred Level of Work Experience

    • 3 - 5 yearsHybrid Remote

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    Transport Manager, SSA - Westville

    Responsibilities

    Team Leadership 

    • Lead the process for identifying, developing, and implementing adequate transport methods, systems, and tools, in order to improve the transport needs, set up for CHEP.
    • Drive cost initiatives for optimizing transportation performance and managing expenses in order to fulfill organizational goals.
    • Drive and lead processes to ensure that best in class service is received from the transport network that is in place.
    • Leadership of the transport planners who handle geographically dispersed transport vendors, both within RSA and including international flows or purchases for the business.
    • Accountable for individual objectives regarding transport needs to achieve regional and global objectives.
    • Managing individual and team performance and lead the process for team engagement.
    • Build, develop and maintain – Team motivation, team development, as well as team engagement with the transport network including internal and external customers.
    • Ensuring adequate staffing of the team to support the department objectives.
    • Optimise usage of CHEP systems (i.e., Blue Yonder, CMA, SAP, BW, etc.) to provide the needed data and information to manage the Logistics’ spend and service, as well as find efficiencies.

    Transport Cost

    • Drive and lead the processes that maintain rate negotiations and lane setting with all transport vendors to benefit.
    • Drive for results from team to manage costs, to get better pricing from the transport market CHEP SSA operates in.
    • Lead the process for weekly, Monthly and annual Logistics spend analysis, and reporting to the Business.
    • Drive for the most cost-effective ways to accomplish loads, identify and implement strategies for different modes of transport – best fit for the business.
    • Lead the team and business through current, relevant information on market factors to assist in forecasting logistics costs.
    • Drive to identify and deliver cost saving initiatives.
    • Drive the transport team to achieve best results on the transport spend –as per budget requirements – to lower R/u/u

    Transport Service

    • Lead the team to ensure exceptional service level for customer deliveries/ collections and relocations.
    • Ensure Logistics team uses TMS effectively and in accordance with all SOPs.
    • Drive the tracking of carrier performance and report on Carrier KPI’s
    • Support planning requirements to ascertain transport requirements needed.
    • Drive process to analyse and propose continuous improvement initiatives for transport service to both internal and external customer base.
    • Lead the people and carrier development within the business.
    • Drive the process to manage truck turnaround at CHEP service centres, including travelling to Service Centres to review processes with Service Centre leadership to identify turnaround time efficiencies.  
    • Deliver service excellence and drive the efficient on time delivery (DIFOT) for all transport services provided across the network.
    • Propose charges to potential customers for Collection and Delivery services.
    • Review and amend customer rates for Collection and Delivery services based on fuel price fluctuations, as well as based on annual 3PL fixed price increase.
    • Ensure that any and all major deviations with planned transport are communicated to stakeholders.

    Manage and develop transport vendors.

    • Ensure sufficient carrier capacity across all CHEP transport lanes through continuously identifying carriers with available capacity across CHEP transport lanes.
    • Lead the process on the Service Level Agreement for approved transporters in conjunction with approved transport lanes.
    • Act as single point of contact between logistics/operations and carrier community internationally.
    • Drive the Sourcing activity for appropriate transport vendors to be identified and loaded.
    • Drive the process to ensure all transporters meet contract authority and have current insurance on file.
    • Lead and coordinate meetings with Transport vendors to assist in cost management throughout the sub-Saharan entity.
    • Drive that transport team and carriers to always adhere to CHEP’s requirements and requests.

    International Transport Needs.

    • Become an expert on cross border customs requirements, which will include travel to neighbouring countries to build relationships with customs officials.
    • Manage relationships with Freight Forwarders and Clearing Agents
    • Drive the transport process regarding international shipping.
    • Lead the process for accurate incoterms for international, shipping and cross border moves.
    • Lead and guide team with international flows and ensure that all processes so activity is in line to business needs
    • Drive the disciplines with the forwarding agents and shipping agents’ lines.
    • Lead the process for communication and information to the business regarding shipping.
    • Drive the shipment tracking and management process.
    • Look at innovative ways to adapt to change regarding international flows - to be more streamlined and simpler.
    • Lead the process for cross border to new and existing African counties.
    • Drive the team to better understand the needs and apply the correct processes for the cross-border business needs
    • Will be the main point of contact for the business regarding all cross border and international transport needs.

    Business support/ New developments

    • Drive and develop strategies with operations regarding truck turn around efficiencies.
    • Provide feedback and support to Planning in relocation costs, cross departmental feasibility studies.
    • Lead the process to implement new transport modes – Rail, Shipping, Air etc. as changes in the business will need review of the best suitable options available.
    • Develop integration with other departments (Sales, Planning and operations) needing assistance with transport advice, costs and service as the business has need.

    Challenges

    • Ensure the optimum balance between overall transportation costs across the supply chain network.  Enable critical decisions by key stakeholders by delivering a demand forecast for transport that result in a comprehensive mid to long range supply chain view while delivering a detailed transactional plan to the supply chain.
    • To set up deliver, and support transport needs for growth in developing countries within Sub Saharan Africa
    • To operate in multicultural team, with team members in different zones
    • Building relations with carriers located in diverse countries, understanding their foreign exchange processes, legislations, payment terms and road and route networks.
    • Balance between service deliverables and Cost optimisation
    • To consolidate the work within the interdepartmental environment (i.e., Planning, OPS, Customer Service, Procurement etc.)
    • Participate in projects and driving efficiencies as well as customer developments.
    • Focus on process improvement, partnering with internal and external customers and staff development is a vital component in meeting department and company short/long term strategic goals

    Qualifications

    • Business Degree, preference supply chain/logistics, transport

    Experience

    • 7-10 years within a Transport sector, Logistics and Supply chain

    Skills and Knowledge

    • A min of 10 years in leading a transport management experience
    • 5 years + leading a transport department.
    • Experienced transport procurement skills and ability
    • People management in a fast-paced transport environment.
    • Experience of interacting effectively with Senior Management cross-functionally
    • Demonstrated ability to lead cross-functional matrixes teams using strong collaborative   skills
    • Demonstrated ability to drive solutions at all levels of an organization.
    • Demonstrated outstanding project management skills.
    • Demonstrated track record of obtaining results and driving solutions.
    • Familiarity with Manugistics, Lean Logistics and SAP
    • Exceptional team building skills.

    Preferred Education

    • Bachelors

    Preferred Level of Work Experience

    • More than 10 yearsHybrid Remote

    Method of Application

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