Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Read more about this company
Job Purpose
- To conduct due diligence analysis on behalf of Nedbank to assess and report the status; legitimacy; and overall reputation of a client, individual, company; its principles and/or associated individuals to prevent risks and ensure compliance to Nedbank policies and meet regulatory requirements
Job Responsibilities
- Ensure the effective application of data management, analytical and research methodologies for the purposes of due diligence and related activities to transform information into relevant risk intelligence that are timely disseminated for pro-active direction or action and informed decision-making.
- Perform due diligence assessments and analysis on individuals, business entities and associated entities, by following the due diligence risk assessment process and industry best practice principles on the risk intelligence cycle.
- Prevent potential risks by identifying adverse or criminal activities and trends by conducting internet and commercial database research, processing, evaluating, analysing, and highlighting relevant risk information to stakeholders.
- Perform financial fitness analysis by assessing the financial status of business entities, identifying discrepancies, reasons for inconsistencies, and determine financial health status.
- Draft reports by consolidating and collating the analysed, integrated and interpreted information to provide insights for consideration and decision-making.
Job Responsibilities Continue
- Ensure governance and compliance standards are met by recording due diligence assessment outcome on systems and contributing to effective data enablement.
- Highlight system, data and work obstacles to management by reporting and escalating operational problems and by ensuring maintenance and/or improvement of service delivery to stakeholders.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Build strong internal and external stakeholder relationships by establishing requirements, meeting expectations and needs; regular communication; giving professional advice, and consulting other experts and liaising with relevant external vendors and/or service providers.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Manage external service providers by ensuring that performance is within the Service Level Agreements.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Advanced Diplomas/Degrees in Forensic accounting, Forensic investigation,
- Criminal Justice, BCom Accountancy or related qualifications
Minimum Experience Level
- 3 years +experience in conducting Business analysis and risk management; investigation or investigative journalism; or Due diligence and Financial Fitness Assessments
Technical / Professional Knowledge
- Data analysis
- Ethics and Fraud
- Governance, Risk and Controls
- Relevant software and systems knowledge
- Research methodology
- Business writing skills
- Balance sheet analysis
- Relevant regulatory, compliance and risk legislation
Behavioural Competencies
- Earning Trust
- Communication
- Continuous Learning
- Decision Making
- Managing Work
- Quality Orientation
Closing date: 11 June 2026
go to method of application »
Job Purpose
- The Financial Business Analyst is responsible for supporting and enhancing the organisation’s business intelligence and reporting capability, with a primary focus on the SAP Business Warehouse (BW) and Business Objects (BOBJ) platforms.
- The role combines technical expertise, financial analysis, and stakeholder engagement to deliver efficient reporting solutions, optimise system performance, and provide data-driven insights that support strategic decision-making and financial management.
Job Responsibilities
Business Intelligence & System Management
- Maintain, support, and optimise the SAP BW and Business Objects reporting environments
- Monitor system performance and proactively resolve reporting and usage inefficiencies
- Collaborate with SAP technical teams on system enhancements, upgrades, and issue resolution
- Support testing, validation, and deployment of new system functionality
Reporting & Data Analytics
- Design, develop, and maintain standardised and ad hoc financial and operational reports
- Translate business requirements into effective reporting and analytics solutions
- Perform financial and data analysis to provide actionable insights to stakeholders
- Ensure the accuracy, consistency, and integrity of reporting outputs
Stakeholder Engagement
- Build and maintain strong relationships with stakeholders across all organisational levels
- Communicate insights, solutions, and system capabilities through presentations and reports
- Provide guidance and support to users to improve report design and utilisation
- Promote the adoption and effective use of SAP BW and BOBJ within the business
Process Improvement & Data Management
- Identify and implement improvements to reporting, data processes, and system utilisation
- Ensure effective maintenance and governance of master data within SAP (CO and Loans modules)
- Recommend and implement solutions that enhance decision-making and operational efficiency
- Continuously seek opportunities to optimise business processes and add value
Project Delivery
- Support the delivery of business intelligence and finance-related projects
- Work closely with cross-functional teams to implement system enhancements and new initiatives
- Contribute to requirements gathering, solution design, and implementation activities
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Diploma or degree in Financial Management
- SAP Business Intelligence certification (BW and/or Business Objects)
Preferred Certifications
Minimum Experience Level
- 3–6 years’ experience within a financial services or finance-related environment
- Proven experience working with SAP Business Warehouse (BW)
- Strong experience in SAP Business Objects (BOBJ), including Web Intelligence (Webi)
- Experience working with SAP Analysis for Microsoft Excel
Technical / Professional Knowledge
- Research methodology
- BA Body Of Knowledge
- Business writing skills
- Agile Concepts
- Data and Business analysis
- Process Engineering Skills
- Global business analysis Trend
- Business Analysis Descipline , Techniques and Practices
- Microsoft Office Product
Behavioural Competencies
- Decision Making
- Building partnerships
- Technical/Professional Knowledge and Skills
- Initiating Action
- Continuous Improvement
- Customer Orientation
go to method of application »
Job Purpose
- To progress Nedbank's enterprise-wide digital marketing experience strategy, the Head Digital Marketing Experience & Optimisation will be responsible for planning, developing, implementing, and managing the digital marketing experience function.
- This will include organising and leading a digital marketing experience team (UX/ CX/ UI/ Scrum Master/Web Development). Additionally, the Head: Digital Marketing Experience & Optimisation will play a crucial role in delivering results for Nedbank's digital marketing campaigns and all owned channels, ensuring optimal user experience, by defining journey mapping and optimal webpage design (wireframe), content dissemination and ongoing optimisation tactics while delivering against mission and BAU
Job Responsibilities
- Develop enterprise-wide digital marketing experience strategy
- Provide input to 3-year business plan and Integrated Enterprise Marketing Strategy
- Develop data driven KPIs and objectives in measuring digital marketing experience (UX/CX) contribution to ROMI
- Develop a digital experience strategy & approach as in input into the overall Digital Marketing strategy in collaboration with the other Heads in Digital Marketing
- Lead, develop, deliver, measure and monitor the digital marketing experience strategy against business plan/ objectives
- Research, recommend, and implement new techniques, thought leadership, and technologies that will help deliver impactful digital marketing experience initiatives, in the short and long-term strategic horizons
Establish guardrails
- Contribute to the establishment of the digital marketing experience guardrails and governance frameworks and communicate these across chapters and marketing pods
- Collaborate with pod teams to ensure a single digital marketing experience strategy is provided as input into the Enterprise Marketing Strategy
- Develop and continuously update digital marketing experience policies, in line with digital marketing experience strategy and guardrails
- Establish relevant governance forums to enable the digital marketing experience chapter capability
Analytics & Insights
- Collaborate with digital commercialisation, strategy, and marketing excellence chapters to leverage actionable insights and formulate optimisation tactics, including use test cases for improved performance results
- Lead, develop and deliver the implementation of the User Experience measurement framework to be used across the Enterprise, including relevant technology platforms required (the standard way for measuring UX/CX)
- Proactively identify opportunities or tactics aligned to insights for projects, campaigns or other initiatives that may improve overall digital platform performance.
- Progress the delivery and usage of the Digital Marketing Insights Hub agenda across the marketing chapters
- Reporting for the QBR process and at other required intervals
Provide advisory role to missions
- Provide an advisory role on digital marketing experience to missions and BAU
- Drive 'Test and Learn' (A/B testing/ Split testing etc) opportunities linked to user journeys /UX/ UI/ CX for campaigns or projects
- Develop productive relationships with marketing centres of excellence and GT teams to drive an effective paid, owned, earned, and shared ecosystem in the requisite aspects of the marketing funnel enterprise-wide
- Stay abreast of digital marketing experience best practice
- Work with cross functional squads as a Traveler expert.
Job Responsibilities Continue
People management
- Develop a creative, customer-centric, data-led, and innovative digital marketing experience team and culture
- Overseeing the execution of the digital marketing experience team members development to meet strategic and personal goals.
- Continuously drive for optimisation and new ways of creating stronger impact in the delivery of marketing missions
- Identifying chapter members to form part of squads aimed at delivering on the various strategic initiatives
- Manage the chapter team members hire- retire lifecycle
- Recruit or re skill individuals to meet demand of mission and BAU activities
- Facilitate performance reviews of chapter members
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Preferred Certifications
- UX/ UI/ CX/ Digital Marketing Certificate
Minimum Experience Level
- Total number of years of experience:7-10 Years
- Management experience as part of the above years:3-5 Years
- Type of experience:Digital Marketing/ UX/ UI/CX experience
Technical / Professional Knowledge
- Digital Marketing
- UX/ UI/ CX/ Journey Mapping
- Analytical Skills
- Client Centred/ Design Thinking
- Project Management
- Stakeholder Relationship Management
- Leadership Skills
- Technological Skills
- People Management Skills
- Agile Way of Working
Behavioural Competencies
- Business Acumen
- Digital Acumen
- Driving Execution
- Strategic Planning
- High-Impact Communication
- Driving Innovation
- Influencing
Closing Date: 10 June 2026
go to method of application »
Job Purpose
- Are you passionate about building lasting client relationships and driving growth in the high-net-worth segment?
- Nedbank Private Wealth is seeking a dynamic and results-driven Wealth Acquisition Banker to join our team. In this role, you will be responsible for acquiring and nurturing new client relationships, delivering bespoke banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.
Job Responsibilities
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
- Improve client service through delivering relevant products and services according to client needs.
- Maintain and build a portfolio of high value, and complex clients.
- Unearth client sales / solution opportunities and execute on these opportunities.
- Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Build and maintain effective professional relationships with high value profile clients through contact management.
- Deliver banking solutions that meet client needs.
- Understand client's business, personal and household needs.
- Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
- Proactively engage clients in a manner that is relevant to their specific circumstances.
- Collaborate with specialists in client engagements to cross sell and create value based solutions.
- Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
- Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
- Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards.
- Identify and resolve any work related obstacles and problems and escalate to senior management.
- Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
- Understand the bank's risk and credit policy and manage client expectations accordingly.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Comply with internal standard procedures to facilitate the execution of client requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
- FAIS representative and preferably a Key Individual
Minimum Experience Level
- Minimum 5 years in a banking environment (2 of which as a relationship banker).
- FAIS RE5 (essential)
- Class of Business - Short and Long term investments
Technical / Professional Knowledge
- Microsoft Office
- Interpersonal Skills/ Client Relationship
- Business writing
- Business terms and definitions
- Relevant regulatory knowledge
- Data analysis
- Business Acumen
- Decision-making process
- Principles of financial management
- Governance, Risk and Controls
Behavioural Competencies
- Building Networks
- Building Trusting Relationships
- Business Acumen
- Driving for Results
- Global Perspective
- Portfolio Management
- Sustaining Customer Satisfaction
- Targeting Sales Opportunities
Closing Date - 10 June 2026
go to method of application »
Job Purpose
- Lead and grow a high-performing Property Finance portfolio by originating, structuring and executing complex commercial and industrial property transactions.
- The role is accountable for driving superior financial performance, building deep client relationships, and leading a team of property finance professionals to deliver innovative, risk-conscious solutions aligned to Nedbank’s strategic objectives.
Job Responsibilities
Portfolio Growth & Financial Performance
- Drive sustainable growth of the Property Finance book through targeted deal origination and strategic portfolio management.
- Achieve and exceed revenue, balance sheet and return targets aligned to annual business objectives.
- Optimise portfolio quality through disciplined risk-return decision making.
Deal Origination & Structuring
- Proactively originate and execute complex property finance transactions across the commercial and industrial sectors.
- Structure innovative financing solutions leveraging deep understanding of property markets, funding instruments and client needs.
- Maintain a strong deal pipeline through active market engagement and networking.
Client Leadership & Relationship Management
- Build trusted relationships with key clients, developers, investors and intermediaries.
- Serve as a strategic partner to clients by providing insight-led, value-adding financing solutions.
- Retain and grow existing client relationships while expanding i3nto new market segments.
Collaboration & Cross-Sell
- Leverage Nedbank’s broader Corporate and Investment Banking platform to unlock cross-sell opportunities.
- Collaborate effectively across product houses and client coverage teams to deliver integrated solutions.
Risk & Governance
- Exercise sound credit judgement in structuring transactions within established risk appetite frameworks.
- Identify and proactively manage portfolio risks in a dynamic property market environment.
- Ensure full compliance with regulatory, governance and internal risk standards.
Leadership & Team Development
- Lead, inspire and develop a high-performing team of analysts and transactors.
- Drive a performance-oriented culture focused on accountability, execution excellence and continuous improvement.
- Build capability through coaching, mentorship and structured talent development.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
Minimum Experience Level
- 10–12 years’ experience in financial services and/or property finance
- Proven track record in originating and closing complex property finance transactions
- Demonstrated experience managing a large lending portfolio and delivering strong financial performance
- Leadership experience in managing and developing high-performing teams
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Capacity planning
- Client service management
- Financial Accounting Principles
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Strategic planning
Behavioural Competencies
- Coaching
- Cultivating Networks and Partnerships
- Customer Focus
- Entrepreneurship
- Operational Decision Making
- Initiating Action
go to method of application »
Job Purpose
- The purpose of this function is to define, drive, and execute the strategic direction of the Global Markets business by aligning client needs, market dynamics, regulatory developments, and organisational capabilities into coherent, profitable, and future-ready solutions.
- The role plays a central part in strengthening the Markets franchise by originating and delivering sophisticated, client-led solutions, while collaborating closely with Investment Banking and other business areas to unlock cross-platform opportunities and enhance overall client outcomes.
- The function carries a mandate to originate, structure, and execute solutions across trading and banking products, ensuring the organisation delivers diversified, sustainable revenues while remaining responsive to evolving regulatory and client requirements.
- It reflects a commitment to building an integrated, client-centric capability that optimises capital, enhances risk transfer, and improves liquidity and regulatory efficiency across the full spectrum of client needs.
Job Responsibilities
- Achieve set financial results by driving and executing on client-led solutions.
- Design and deliver client-centric solutions across the business (e.g. NBFI solutions and unlisted credit initiatives).
- Translate client requirements into well-structured, commercially robust solutions and oversee their end-to-end execution.
- Maintain close alignment with client segments and trading teams to ensure solutions reflect real client needs and prevailing market conditions.
- Collaborate with Investment Banking where appropriate to enhance solution breadth and client impact.
- Strategic market insight, risk management, and future readiness (nexus between insurance, corporate balance sheet, and regulatory reform).
- Apply a deep understanding of market conditions and trading book dynamics to inform product design and strategic decision-making.
- Identify and develop new initiatives that position the business for evolving client, regulatory, and competitive landscapes.
- Continuously adapt strategy in response to local and global market shifts.
- Drive “originate-to-distribute” ambitions across the Nedbank ecosystem.
- Strengthen structuring capabilities across jurisdictions to support franchise growth.
- Provide guidance on complex execution challenges and cross-jurisdictional product development.
- Build and maintain high-impact relationships with central banks, ministries of finance, and development finance institutions to unlock and execute strategic opportunities.
- Facilitate product approvals and ensure alignment across regulatory, technical, and governance stakeholders.
- Pan-African strategy execution and regulatory alignment and commercial sustainability.
- Integrate evolving regulatory requirements into product design and overall business strategy.
- Ensure solutions are compliant, commercially viable, and aligned with client expectations.
- Collaborate with stakeholders across presence and non-presence jurisdictions to expand product offerings and drive regional strategy execution.
- Stakeholder leadership and organisational alignment.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
Essential Certification
Type of Exposure
- Global Markets marking making and trading risk on South African specific IR products, including Bonds, CCY swaps, credit products etc
- Multicurrency, multi asset-class complex non-linear Fixed Income, currency and credit instruments and their relevant markets
- Credit product structuring
- Monetising multicurrency, multi asset-class complex non-linear Fixed Income, currency, and credit risk, particularly credit
- Management of non-linear risk, especially within a multicurve environment
- Managing across-asset classes
Minimum Experience Level
Technical / Professional Knowledge
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Operations planning
- Organisational systems
- Principles of project management
- Strategic planning
- Business writing skills
Behavioural Competencies
- Aligning Performance for Success
- Applied Learning
- Earning Trust
- Building talent
- Building partnerships
- Driving for Results
- Technical/Professional Knowledge and Skills
- Delegation and Empowerment
go to method of application »
Job Purpose
- To develop high level end to end design and Macro design in the context of the high level solution architecture to realise the business requirements. To perform consulting servicesto find suitable solutions tovarious business requirements
Job Responsibilities
- Make and validate recommendations based on cost and userabilty (feasibility).
- Deliver work products according to the agreed time lines and within agreed budget.
- Deliver proof of concepts to customers and obtain the necessary sign-off.
- Communicate new features to stakeholders through forums.
- Engage business stakeholders as per stakeholder lists as well as senior programmers, architecture delivering hardware, software and firmware support across domains (including production environments).
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Participate in research that will enable recommendations related to system software.
- Advise and make recommendation on what king of software and availability will be required (medium to high projects).
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Essential Certifications
- Advanced Certification in relevant technologies where available
Minimum Experience Level
- 7 to 10 years Information Technology experience, of which 3-4 years in Systems Analysis and design experience
Technical / Professional Knowledge
- Principles of project management
- Relevant design tools
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Role relevant related technologies
- System Development Life cycle(SDLC)
- Systems Analysis and design
- Technical System Interfaces
- Testing principles and processes
Behavioural Competencies
- Collaborating.
- Compelling Communication
- Decision Making
- Driving for Results
- Influencing
- Innovation
- Technical/Professional Knowledge and Skills
go to method of application »
Job Purpose
- To build management foundation and to deliver operational excellence and productivity through a team of team leaders and technology managers.
Job Responsibilities
- Create a simplified low cost IT operating platform.
- Deliver promised results through ensuring that plans are approved and accepted.
- Manage resources in executing and achieving business strategy and associated metrics.
- Optimise value add through identifying and managing risks arising from own department.
- Support standardised delivery processes by ensuring business area comply with standards, policy and regulatory requirements.
- Improve delivery capabilities and capacity. Improve productivity and smooth day-to-day operations.
- Make quality and timeous decisions.
- Deliver best practice services, meet and exceed client expectations in support of strengthened business IT collaboration.
- Monitor and manage client, service providers, partners and other stakeholder expectations.
- Support improved delivery capabilities.
- Ensure integrity in actions through building trust and respect.
- Ensure communication and building relationship networks upwards, downwards, sideways and outwards.
- Ensure direct reports understand and support Nedbank's vision, values and strategy.
- Contribute to team effectiveness by participating in the recruitment and selection of senior staff.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Ensure issues raised in culture survey are addressed and results are improved.
- Deliver a worldclass service by ensuring a client centric culture.
- Manage performance of direct reports and hold them accountable for managing the performance of their direct reports by implementing performance agreements and ensuring a clear vision.
- Share knowledge and insight with team members and management.
- Create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement. Improve work processes, productivity and reduce costs.
- Ensure proper financing of the function.
- Ensure that planned projects and deliverables for the year are achieved within planned budget.
- Contribute in creating a low cost IT operating platform.
- Contribute in improving time to market.
- Ensure improved delivery capabilities and capacity.
- Ensure transformational target are met. Achieve business optimisation.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Matric / Grade 12 / National Senior Certificate
Minimum Experience Level
- 10+ years IT Operations Experience and 8-10 years Job Relevant
Technical / Professional Knowledge
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Client Service Management
Behavioural Competencies
- Building Partnerships
- Customer Focus
- Decision Making
- Facilitating Change
- Inspiring others
- Business Acumen
- Building Organizational Talent
- Compelling Communication
go to method of application »
Job Purpose
- To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Ensure that all standards are observed and procedures are carried out in a timely manner in order that all systems functionality and data is accurateby managing systems software configurations. Deliver agreed expense budget by ensuring the following; Overtime spend is kept within budget; Monthly Attendance and Leave Schedules; All Claims and recoveries are managed; Telephony expenses Data Card Usage Managed Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management; department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Provide 1st level support and occasional 2nd level support and trouble shooting against guidelines; thus meeting clients' needs.
- Manage and action customer requests/calls through building and enhancing client relationships.
- Provide timeous and effective feedback through engagement with team members Ensure team complete work to plan by providing office administrative support to the team.
- Monitor the trends of systems activity by working with senior colleagues to agree policies for future system enhancements.
- Compile with policies and standards by providing system access within mandate.
- Conduct health checks as per documented procedures as per agreed time lines Execute on implementation plans for new/ upgraded/ enhancements as required.
- Solve work issues and problems by acting on MIS information as provided by Senior colleagues
Preferred Qualification
- Information Technology Diploma or Degree plus Product certification
Essential Certifications
- Relevant product certification an advantage
Minimum Experience Level
- 1-2 years IT industry or related experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Information Technology concepts
- Role relevant related technologies
- Multiple operating system
- Computer Literacy
- Performance monitoring and tuning
Behavioural Competencies
- Continuous Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
go to method of application »
Job Purpose
- To analyse information security related tasks within the ambit of existing information security policies, standards and processes, procedures and practices as well as business rules. Working independently to deliver on work tasks.
- Mentor Administrators and Analyst I. Collaborate with other specialists to execute analysis work tasks, perform operational tasks, question, recommend and update improvements to the existing policies, process and procedures.
- To ensure stability and up-time for areas the incumbent takes responsibility for, which could require availability on demand to perform job related duties outside of normal working hours.
Job Responsibilities
- Capture timesheets and claims timeously and accurately
- Propose solutions that must be cost effective whilst meeting information security requirements within budget.
- Participate in negotiations on fair pricing from vendors for new technologies procured.
- Manage and or resolve low, medium and high incidents and engage with Specialists to resolve the high complexity incidents.
- Facilitate and manage the incident and problem management process when stakeholder environments are affected.
- Oversee the implementation of the information security changes and check for the short comings and risks.
- Interpret MIS and system logs/ reports with the view to analyse and correct any deviations against standards and best practices.
- Act as the 1st point of problem resolution for non-routine incidents and 1st line support for problems.
- Ensure compliance to standards and practises by familiarizing and keeping abreast of information security policies, rules.
- Document and maintain all relevant processes and procedures mindful of current policies and standards.
- Create and maintain information security standards.
- Oversee and monitor the information security environment according to set standards.
- Review and contribute to project documentation including business requirements, designs and implementation.
Job Responsibilities Continue
- Create design documentation according to relevant standards and practices
- Implement specific Information security technologies.
- Gain further exposure and experience on multiple technologies by job shadowing Information Security analysts III and Technical Specialist.
- Log submit and implement low, medium and high risk changes independently.
- Provide guidance and supervision to Administrators and Analyst I on implementation and changes.
- Oversee and ensure change was successful in certain cases and when required perform unit testing.
- Analyse logs and reports independently and provide supervision to Administrators and Analyst I.
- Monitor and action Service Manager low, medium and high impact incidents and e-mails related to Information Security.
- Ensure job related tasks and processes are in place.
- Conduct risk and root cause analyses around exceptions, queries.
- Improve personal capability and to stay abreast of developments in field of expertise by identify training courses and career progression opportunities for self through input and feedback from managers.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Preferred Certifications
- Relevant Information Security Certification
Minimum Experience Level
- At least 8 years in an IT environment of which at least 5 years in information Security
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Cluster Specific Operational Knowledge
- System Development Life cycle(SDLC)
- TCP/IP
- Information Security terms and definitions
- Relevant Operating System
- Information Security policies and procedures
- Vendor Management Principles
Behavioural Competencies
- Applied Learning
- Communication
- Collaborating
- Customer Focus
- Initiating Action
- Managing Work
- Technical/Professional Knowledge and Skills
go to method of application »
Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Minimum Experience Level
-
1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
Closing Date
go to method of application »
Job Purpose
- To envision, lead and develop fit for purpose, integrated end- to end technical solutions across multiple technologies for the organisation, through inspirational technical leadership and visionary long-term thinking. Provide leadership across multiple initiatives guiding engineering lead practitioners to achieve product / programme alignment.
Job Responsibilities
- Analyse problems and formulate solution based on organisations boundaries, architectures and constraints: Needs to be achievable and operational, must push boundaries when required and continuously push for improvements.
- Take proposed solutions through relevant governance forums and obtain acceptance for solutions from relevant specialists (domain or technology).
- Collaborate and communicate and obtain buy-in from key stakeholders.
- Decomposition of the solution and assisting with the scheduling/sequencing work and identification of resourcing needs.
- Flesh out designs and contribute to functional and non-functional requirements.
- Assist software designers with lower level designs.
- Troubleshoot issues relating to technical delivery.
- Design with a holistic, robust and sustainable mindset.
- Apply a product management mindset (long term thinking).
- Mentor and coach software engineering practitioners.
- Keep abreast of the technical landscape on how it fits together.
- Understand constraints and risk and make the necessary trade-offs.
- Influence and negotiate with key stakeholders.
- Craft the end to end solution taking into consideration: people, technology, systems and data.
- Future proof end to end solutions as far as possible within the organisation constraints.
- Continuously build and enhance the technical assets that are touched by the solution to ensure long term sustainability.
- Grow the engineering lead practice through contributing to the engineering lead chapter.
- Drive organisational alignment across areas of accountability
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
Preferred Qualification
- BSc (Computer Science), BCom (Information Systems). Professional Qualification Level 6 (Look at new degree naming conventions)
Preferred Certifications
- Togaf Certification, ITIL (Information Technology Infrastructure Library) or equivalent
Minimum Experience Level
- Min 8 Years experience in similar roles.
Technical / Professional Knowledge
- IT Architecture
- IT Concepts
- Systems Analysis and design
Behavioural Competencies
Technical/Professional Knowledge and Skills
- Decision Making
- Collaborating
- Innovation
- Influencing
- Managing Work
- Continuous Learning
- Coaching
go to method of application »
Job Purpose
- To ensure financial transactions are processed within the agreed turn around times in terms of the laid down procedures and processes to effectively manage risk within the bank.
Job Responsibilities
- Closing of dormant accounts.
- Close accounts that have been handed over.
- Block accounts which have been abused by clients.
- Process requests from various departments.
- Liase with external stakeholders for death certificates.
- Report to various departments on work done.
- Close accounts when a client owes a bank 0 to R500. (90 days dormant)
- Obtaining opening account forms from the back office for legal department.
- Seek authorisation to close the account for amounts above R500. (dormant)
- Releasing of securities as per Legal department request.
- Request external stakeholder (Bankcol International) to impound debit cards from external clients as per the Pay no Pay department's instructions.
- Hotlist the debit card if the client is abusing the card.
- Check the accounts linked to the CIS to see if the account can be moved either to Retail or out of retail (ERM).
- Obtain statements requested by different departments by calling NCCC
- Update personal information on accounts (contact details and postal addresses).
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management, department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.
Essential Qualifications - NQF Level
Minimum Experience Level
- 2-3 years experience working in financial, risk and process management enviroments.
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant regulatory knowledge
- Business writing skills
- Relevant software and systems knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Managing Work
- Work Standards
- Initiating Action
- Stress Tolerance
- Continuous Improvement
- Earning Trust
- Building Customer Loyalty
- Decision Making
go to method of application »
Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Essential Qualifications - NQF Level
Preferred Qualification
- FAIS Approved Qualification
Minimum Experience Level
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
Closing Date
go to method of application »
Job Purpose
- To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Research and make recommendations for corporate citizenship initiatives in area of influence
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
- Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
- Ensure continuity and knowledge base through documenting and recording processes and models.
- Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
- Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
- Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
Preferred Qualification
- Degree in Statistics, Mathematics, Actuarial Science, Engineering, or a related quantitative field (e.g. Economics, Econometrics, Finance, or Business Science), with a strong mathematical and statistical foundation.
- Professional certifications such as CFA, FRM, or CQF.
Minimum Experience Level
Technical / Professional Knowledge
- Business Acumen
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Quantitative Skills
Behavioural Competencies
- Adaptability
- Applied Learning
- Earning Trust
- Communication
- Stress Tolerance
- Driving for results
- Continuous Improvement
- Technical/Professional Knowledge and Skills
Date: 9 June 2026
go to method of application »
Job Purpose
- To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.
Job Responsibilities
- Lead and manage financial management function
- Drive achievement of revenue targets by ensuring competitive agility and sustainability.
- Drive achievement of market share targets
- Manage design and implementation of processes, systems and controls
- Manage portfolio functional efficiency; productivity and sustainability by ensuring integration of function
- Enable cluster alignment to Nedbank Group strategic objectives by developing and leading the three- year strategic planning process and framework.
- Enable optimal BU performance by developing and sharing BU performance analytics and providing insights.
- Deliver service to clients by ensuring that client expectations are understood and met.
- Build and maintain relationships with clients through regular engagement and knowledge sharing.
- Provide value for shareholders by being prudent in credit granting throughout the economic cycle.
- Build and maintain relationships with external stakeholders through informal and formal knowledge sharing and feedback based on the metrics.
- Build relationships with internal stakeholders by identifying their information needs on credit performance in a proactive manner.
- Optimise efficiency and embed best practices
- Manage performance of direct reports and hold them accountable for this performance
- Drive to execute own and direct reports planned development by acquiring knowledge.
- Maintain a capable high performing team by identifying a talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
- Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members, ensuring mentoring and coaching in day-to-day activities.
- Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.
- Improve productivity and reduce costs by improving work processes and delivery.
- Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.
- Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department
- Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.
- Deliver a world class service through others by ensuring a client centric culture through required interventions.
- Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Certifications
- RE5 (Regulatory Exam for Representatives)
- RE1 (Key Individual)
Minimum Experience Level
- 5 years leading people in a related financial services industry.
Technical / Professional Knowledge
- Financial Accounting Principles
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Governance, Risk and Controls
- Principles of project management
- Business administration and management
- Management information and reporting principles, tools and mechanisms
- Communication Strategies
- Client service management
- Talent management
Behavioural Competencies
- Driving for results
- Decision Making
- Coaching
- Influencing
- Planning and Organizing
- Earning Trust
- Building partnerships
- Driving for Results
Closing Date: 10 June 2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail