Recruitment Vacancies at Metrofile

Minimum Requirements

• Degree in Sales / Marketing Management or equivalent
• At least 8 years’ experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment
• Postgraduate qualification is business administration will be highly advantageous.
• Account management experience in document management and archival related or similar industry sales will be preferable.
• Excellent command of the English language
• Intermediate level proficiency in MS Excel/Word/Powerpoint

Skills, Knowledge and Attributes:

• Must have business to business (B2B) experience.
• Must have excellent track record in delivering high level sales presentations.
• Must have excellent track record in meeting and exceeding monthly, quarterly, and annual sales targets.
• Must have excellent communication and interpersonal skills.
• Must have a flair and drive for sales.
• Must hardworking and solutions driven.
• Must be a team player.
• Must have business acumen and be able to communicate with senior to top management levels.
• Must be prepared to travel between sites/clients.
• Must be highly computer literate.
• Demonstrate excellent organisational skills.
• Must have experience in tender document preparation.
• Willingness to work remotely.
• Ability to work independently.
• Must have own vehicle and valid driver’s licence.

Duties and Responsibilities

• Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated Account Manager’s portfolios.
• Resolve all enquiries or queries escalated by the Account Managers within a reasonable timeframe.
• Ensure that the assigned portfolio is sufficiently serviced to ensure customer satisfaction. 
• Ensures all Service Level agreements are current and valid.
• Ensure that clients’ portfolios data integrity is accurately maintained.
• Assists with preparing and presenting business proposals to both existing and new potential customers.
• Meet and exceed sales target (100% of target)
• Maintains close relationships with the Accounts Manager to capitalise on opportunities identified.
• Ensures effective documentation and records management as defined within the customer’s document retention strategy by informing customers of past due dates.   
• Deals with, resolves and reports on issues, concerns and complaints related to your portfolio or allocated clients. 

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Minimum Requirements

• B Degree Sales / Marketing / Operations Management
• 5 years sales experience in a services industry with a proven sales track record, with 2 years of management experience managing a small team.

Skills, Knowledge & Attributes:

• Must have business to business (B2B) experience.
• Demonstrate excellent organisational skills leadership skills.
• Must have excellent track record in delivering high level sales presentations.
• Must have excellent track record in meeting and exceeding monthly, quarterly, and annual sales targets.
• Must have excellent communication and interpersonal skills.
• Must have a flair and drive for sales.
• Must hardworking and solutions driven.
• Must be a team player.
• Must have business acumen and be able to communicate with senior to top management levels.
• Must be highly computer literate.
• Must have own vehicle and valid driver’s licence.

Duties and Responsibilities

Sales Management

• Oversee two Sales Consultants
• Assist with sales where needed (quotations, floor layouts, product knowledge, site visits and measurement)
• Ensure that all relevant admin is done (activity reports, call cycle planner, pipeline)
• Engages with clients on a regular basis to maintain sound relationships.
• Manages client concerns relating to service delivery and ensures resolution thereof.
• Stays abreast of and informs the General Manager of changing market and competitor trends.
• Reports sales statistics to the General Manager on a weekly basis.
• Prepares and presents business proposals to existing and potential clients as required

Operations Management

• Oversee Sales administrator, Operations Administrator, Driver/Technician and Warehouse Controller
• Ensure all procedures are followed (admin, filing, etc.)
• Assist with warehouse planning and stock planning
• Assist with suppliers and clients where needed
• Arrange vehicle maintenance
• Manage, coordinate and capture quarterly stocktake
• Ensures optimisation of resources with respect to current workloads.
• Manages and ensures adequate control of stock, i.e. accurate and timeous despatch and receiving.
• Reports capacity utilisation of operational resources and facilities to the General Manager on a monthly basis

Cost Management

• Provides input into the compilation of the regional budget.
• Optimises resources to control and minimise costs.

HR related matters

• Leave approval and management of all staff
• Ensure policies are kept up to date
• Ensure that policies are followed
• Attendance registers and management
• Recruitment of vacant roles
• Training of new staff – all departments and roles
• Bi-annual staff evaluations
• Disciplinary action when required

People Management

• Ensures that staff are trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increased productivity.
• Implements staff policies and disciplinary processes appropriately.

General

• Petty cash
• Banking
• OHS – ensure all policies and procedures are followed and ensure Safecyte system is up to date. Arrange quarterly OHS meetings
• Order stationery and groceries monthly and manage day-to-day expenses of the branch.
• Maintain shared folders, making sure information is accurate, up to date and available to relevant staff.
• COCT eServices online portal administration
• Western Cape Government online portal administration
• Maintain asset listing.
• Ensure showroom (bulk filer and samples) are maintained for client visits and trainingSFS CPT
• Oversee salesperson and assist with sales where necessary.
• Oversee operations (which is integrated with the Tidy Files office
• Regular engagement with all departments to ensure objectives and goals are reached.