Sales Job Opportunities at The Estée Lauder Companies Inc.

Position Summary:

•  Achieve all Brands key performance indicators and targets through make up service offerings in store
•  Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
•  Fosters excellent working relationships on counter and with the wider business and retailer.
•  Drive transactions by proactively promoting new products and additional tasks.
•  Achieves the brand expectation for appointment and bookings.

Key Roles & Responsibilities:

•  Customer Service & Sales
•  Provide welcoming, personal, professional service to all customers at all times.
•  Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
•  Suggest groups of appropriate products and colours to meet and exceed customer’s needs.
•  Assist customers with product and services selection and information.
•  Perform professional and appropriate makeup applications to achieve the look the customer desires.
•  Inform customers of available services, M.A.C consciousness programs and philosophies.
•  Obtain customer data for M.A.C addict book or other client list as required.
•  Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives.
•  Adhere to current “good counter practices”.
•  Give great internal customer service and develop good working relationships with colleagues.
•  Be punctual and manage time on counter effectively.
•  Keep informed about products, company information and store information.
•  Actively participate in store theme days, events and new product launches.
•  Achieve Skills Certification requirements.
•  Actively participate in M.A.C training sessions and partnered store mandatory training sessions.
•  Assist in Inventory Management
•  Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
•  Communicate low on stock and out of stocks to the Retail Manager.
•  Assist in the proper rotation of stock
•   Maintaining work environment
•  Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
•  Maintain a clean and organized work area.
•  Maintain tester units in proper schematic order, replace products once authorized by manager.
•  Replace any broken or damaged products authorized by
•  Manager.
•  Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
•  Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
•  Administrative Assistance Activities
•  Assist with inventory counts.
•  Be responsible for booking demos and lessons.
•  Adhere to proper security procedures regarding handling of cash and assets. 

Qualifications

• Grade 12
•  Beauty Certificate or similar
•  Retail Cosmetics Experience
•  Ability to work retail hours

go to method of application »

Position Summary:

•  Achieve all Brands key performance indicators and targets
•  Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
•  Achieves the brand expectation for appointment and bookings.

Responsibilities:

• Create ways to achieve sell through targets
•  Provide welcoming, personal, professional service to all customers at all times.
•  Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
•  Assist customers with product and services selection and information.
•  Perform professional and appropriate makeup applications to achieve the look the customer desires.
•  Obtain customer data for CRM system or other client list as required.
•  Keep informed about products, company information and store information.
•  Actively participate in events and new product launches and ensure 100% sell through within 6 weeks
•  Actively participate in training sessions and partnered store mandatory training sessions.
•  Inform customers timeously about promotions & events
•  Ensure personal hygiene levels are at a high standard
•  Ensure counters, shelves and cupboards are kept clean and dust free at all times
•  Ensure discontinued stock is removed
•  Ensure cleaning tools are stocked and in good condition
•  Ensure display is per merchandising guideline
•  Assist in Inventory Management
•  Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
•  Communicate low on stock and out of stocks to the Retail Manager.
•  Assist in the proper rotation of stock
•  Ensure provision in Retek system
•  Ensure all testers are clean and in good condition
•  Maintaining work environment
•  Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
•  Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
•  Administrative Assistance Activities
•  Adhere to proper security procedures regarding handling of cash and assets.
•  Weekly top SKU counts
•  Consolidate sales records weekly and then monthly as per required standard

Qualifications

• Grade 12
•  Experience in the luxury beauty industry/Retail Cosmetics Experience
•  Skilled Make-up Artist or Skincare Specialist
•  Strong Selling Skills
•  Retail/customer service experience
•  Excellent communication skills
•  Abiity to work retail hours

go to method of application »

Position Summary:

•  Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.

Key Roles & Responsibilities:

•  Sell product range and achieve retail sales targets set
•  Achieve Items Per Transaction / ARS and mix of business goals set
•  Provide Jo Malone service experience to all customers and achieve service targets
•  Ensure team executes the Jo Malone service experience with every customer
•  Ensure that the Consultation Standards and Jo Malone Service Vision are adhered to at all times
•  Execute events according to the events guidelines
•  Maintain the Jo Malone image at the counter by cleaning counters, tester stands and displays
•  Merchandising of counter and displays
•  Duties specified by Boutique Manager or National Sales Manager
•  Ensure high standards of grooming, merchandising housekeeping and use of Jo Malone hygiene
•  Assist with ensuring adequate stock levels on the shop floor and stock rotation.
•  Ensure that the stock room is kept tidy and highlight any discrepancies or issues.
•  Undertake specific tasks as given by the Boutique Manager including administrative paperwork
•  Work in conjunction with team members and Boutique Manager to ensure efficient running of the Boutique
•  Maintain personal grooming to the standards as set by the Company - Only Jo Malone fragrance products are to be used during working hours.

Qualifications
Requirements:

•  Grade 12
•  Retail Cosmetics Experience
•  Ability to work retail hours

go to method of application »

Position Summary:

•  Achieve all Brands key performance indicators and targets through make up service offerings in store
•  Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
•  Fosters excellent working relationships on counter and with the wider business and retailer.
•  Drive transactions by proactively promoting new products and additional tasks.
•  Achieves the brand expectation for appointment and bookings.

Key Roles & Responsibilities:

•  Customer Service & Sales
•  Provide welcoming, personal, professional service to all customers at all times.
•  Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
•  Suggest groups of appropriate products and colours to meet and exceed customer’s needs.
•  Assist customers with product and services selection and information.
•  Perform professional and appropriate makeup applications to achieve the look the customer desires.
•  Inform customers of available services, M.A.C consciousness programs and philosophies.
•  Obtain customer data for M.A.C addict book or other client list as required.
•  Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives.
•  Adhere to current “good counter practices”.
•  Give great internal customer service and develop good working relationships with colleagues.
•  Be punctual and manage time on counter effectively.
•  Keep informed about products, company information and store information.
•  Actively participate in store theme days, events and new product launches.
•  Achieve Skills Certification requirements.
•  Actively participate in M.A.C training sessions and partnered store mandatory training sessions.
•  Assist in Inventory Management
•  Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
•  Communicate low on stock and out of stocks to the Retail Manager.
•  Assist in the proper rotation of stock
•   Maintaining work environment
•  Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
•  Maintain a clean and organized work area.
•  Maintain tester units in proper schematic order, replace products once authorized by manager.
•  Replace any broken or damaged products authorized by
•  Manager.
•  Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
•  Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
•  Administrative Assistance Activities
•  Assist with inventory counts.
•  Be responsible for booking demos and lessons.
•  Adhere to proper security procedures regarding handling of cash and assets. 

Qualifications

• Grade 12
•  Beauty Certificate or similar
•  Retail Cosmetics Experience
•  Ability to work retail hours

go to method of application »

Position Summary:

•  Achieve all Brands key performance indicators and targets through make up service offerings in store
•  Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.
•  Fosters excellent working relationships on counter and with the wider business and retailer.
•  Drive transactions by proactively promoting new products and additional tasks.
•  Achieves the brand expectation for appointment and bookings.

Key Roles & Responsibilities:

•  Customer Service & Sales
•  Provide welcoming, personal, professional service to all customers at all times.
•  Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.
•  Suggest groups of appropriate products and colours to meet and exceed customer’s needs.
•  Assist customers with product and services selection and information.
•  Perform professional and appropriate makeup applications to achieve the look the customer desires.
•  Inform customers of available services, M.A.C consciousness programs and philosophies.
•  Obtain customer data for M.A.C addict book or other client list as required.
•  Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives.
•  Adhere to current “good counter practices”.
•  Give great internal customer service and develop good working relationships with colleagues.
•  Be punctual and manage time on counter effectively.
•  Keep informed about products, company information and store information.
•  Actively participate in store theme days, events and new product launches.
•  Achieve Skills Certification requirements.
•  Actively participate in M.A.C training sessions and partnered store mandatory training sessions.
•  Assist in Inventory Management
•  Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.
•  Communicate low on stock and out of stocks to the Retail Manager.
•  Assist in the proper rotation of stock
•   Maintaining work environment
•  Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
•  Maintain a clean and organized work area.
•  Maintain tester units in proper schematic order, replace products once authorized by manager.
•  Replace any broken or damaged products authorized by
•  Manager.
•  Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.
•  Inform management of any store maintenance or Health and Safety issues which might lead to accidents.
•  Administrative Assistance Activities
•  Assist with inventory counts.
•  Be responsible for booking demos and lessons.
•  Adhere to proper security procedures regarding handling of cash and assets. 

Qualifications

• Grade 12
•  Beauty Certificate or similar
•  Retail Cosmetics Experience
•  Ability to work retail hours