Top Roles at Nedbank

Job Purpose

• To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join The Team

• Join a high-performing Commercial Banking team where you will partner with leading Agricultural clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

• A seasoned Relationship Manager with strong experience in commercial or agricultural banking
• Proven experience within the agricultural sector, with exposure to Sugarcane, Dairy, and Macadamia Nut farming.
• Commercially astute, with a proven ability to grow revenue and manage portfolios
• Highly skilled in client acquisition, cross-selling, and building long-term partnerships
• Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
• A trusted advisor with excellent stakeholder engagement and negotiation skills
• Results-driven, with a track record of meeting or exceeding sales and financial targets
• Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• BCom (Financial Management/ Accounting)/ BSc Agri)

Preferred Certifications

• None

Minimum Experience Level

• 7 - 10 years
• Required: experience in Relationship Management within the financial sector.
• Experience in Business Acquisition is essential. 
• Experience in Sales and Deal Origination, specifically related to a Commercial environment.
• Exposure working with clients in the Agriculture space. 

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

Behavioural Competencies

• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Sales Negotiation
• Business Acumen
• Building Trusting Relationships

go to method of application »

Job Purpose

• To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Why Join Our Team

• Join a high-performing Commercial Banking team where you will partner with leading agricultural and commercial clients to drive growth and sustainable value. This role offers the opportunity to work in a relationship-driven environment, leverage industry expertise, and contribute to innovative financial solutions that support clients and the broader economy.

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Our Ideal Candidate

• A seasoned relationship manager with strong experience in commercial or agricultural banking
• Commercially astute, with a proven ability to grow revenue and manage portfolios
• Highly skilled in client acquisition, cross-selling, and building long-term partnerships
• Knowledgeable in agricultural sectors and/or specialised industriesStrong in credit analysis, risk management, and structuring complex deals
• A trusted advisor with excellent stakeholder engagement and negotiation skills
• Results-driven, with a track record of meeting or exceeding sales and financial targets
• Able to translate market trends and economic insights into client value propositions

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

• Required: 7-10 years of experience in Relationship Management within Commercial Banking.
• 5-7 years of experience in Agriculture. 
• 2-3 years of experience in Business Acquisition is essential. 
• Experience in Sales and Deal Origination, specifically related to a Corporate Client Portfolio in a Banking, Financial Services, or Consulting environment.

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

Behavioural Competencies

• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Sales Negotiation
• Business Acumen
• Building Trusting Relationships

go to method of application »

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• NQF Level 5 or Higher in a Financial or Business-related field essential
• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• 2-3 years’ experience in Business Acquisition essential
• 2-3 years' Relationship management experience 
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

Closing Date- 7 July 2026

go to method of application »

Job Purpose

• To provide enterprise leadership, strategic direction, and governance oversight for fraud prevention and detection across internal, digital banking, and card fraud environments, strengthening control effectiveness and ensuring fraud risks are proactively identified, managed, and mitigated to protect the organisation from financial, regulatory, and reputational risk.

Job Responsibilities

Fraud Operations Oversight and Performance Governance

• Lead and manage fraud detection teams across internal, digital banking, and card fraud environments.
• Provide oversight of fraud operational performance frameworks, including alert handling, case management, and response effectiveness across fraud environments.
• Drive accountability for service levels, turnaround times, and quality of investigations.
• Ensure the operating model, resource deployment, and capability capacity are aligned to fraud risk exposure, service requirements, and strategic priorities.

Fraud Detection Strategy and Optimisation

• Provide strategic direction and governance over fraud detection thresholds, rules, and monitoring parameters to ensure effectiveness and responsiveness to evolving fraud risks.
• Ensure detection frameworks are continuously reviewed and optimised based on fraud trends, control performance insights, and operational intelligence.
• Oversee daily fraud reporting and ensure timely escalation of emerging risks or abnormal patterns.
• Actively manage the balance between detection effectiveness and false positives to support both risk management and customer experience.

Fraud Prevention Enablement and Control Effectiveness

• Direct the design, enablement, and optimisation of fraud prevention controls across products and channels.
• Ensure preventative measures remain effective through ongoing monitoring and operational review.
• Enable agile control refinement in response to emerging fraud typologies, changing attack vectors, and control performance insights.

Future-Proofing

• Champion the identification and assessment of emerging fraud risks, including those arising from AI, digital ecosystems, and evolving criminal methodologies.
• Identify emerging fraud modus operandi (MOs) and perform root cause analysis on incidents, ensuring key findings are formally escalated and shared with GFCFS Investigations to support deeper investigation, disruption actions, and continuous improvement of controls.
• Establish and embed robust, industry-aligned frameworks for ongoing fraud risk assessment and response.
• Leverage data, analytics, and intelligence to generate actionable insights and continuously strengthen prevention, detection, and mitigation strategies.

Job Responsibilities Continue

People Leadership & Culture

• Provide strategic leadership to multidisciplinary fraud teams, ensuring alignment to enterprise objectives.
• Build and sustain a high-performing, inclusive, and values-driven culture that supports talent attraction, development, and retention in line with the division’s transformation agenda.
• Drive leadership capability, accountability, and continuous improvement across teams to ensure optimal performance and organisational impact.

Stakeholder Management

• Establish and lead strategic industry and cross-functional networks to enhance collaboration and intelligence-sharing across the fraud risk ecosystem.
• Build and sustain strong partnerships with key internal and external stakeholders to ensure aligned, integrated, and value-driven delivery of fraud prevention and detection initiatives.
• Provide stakeholder oversight, proactively managing expectations and fostering trusted, long-term relationships that enable strategic outcomes and organisational impact.

Risk Assessments, Governance & Compliance

• Provide strategic oversight of enterprise-wide fraud risk assessments to identify vulnerabilities across products, processes, and systems.
• Define and continuously enhance fraud frameworks, standards, and controls to ensure effective risk mitigation and minimise financial, regulatory, and reputational exposure.
• Oversee the design and implementation of fit-for-purpose controls aligned to the Bank’s risk appetite, balancing risk management with client experience and operational efficiency.
• Establish and oversee a coordinated assurance framework to assess the adequacy and effectiveness of fraud controls.
• Ensure continuous audit readiness through robust control testing, issue remediation, and alignment with internal and external audit expectations.
• Ensure full alignment of fraud risk practices with enterprise risk frameworks and applicable legislative and regulatory requirements.
• Maintain a strong compliance culture through proactive monitoring, governance, and engagement with regulatory developments.

Essential Qualifications

• Essential: Bachelor’s degree in Finance, Business, Criminal Justice, Law or other relevant tertiary qualification
• Preferred:  MBA or Master’s degree 

Minimum Experience Level

• Essential: 10+ years’ experience in fraud risk management, fraud prevention and detection, financial crime, or related risk disciplines, including significant leadership experience in complex, large-scale financial services environments.
• Preferred: Experience leading multidisciplinary teams across fraud operations, analytics, governance, and risk functions within a highly regulated environment.

Technical Skills

• Skill  Proficiency Level 
• Risk, Governance & Controls    Advanced  
• Fraud Strategy and Control Optimisation    Advanced
• Fraud Risk Management    Advanced    
• Fraud Detection Architecture / Monitoring Frameworks    Advanced
• Financial Crime and Regulatory Knowledge    Advanced    
• Enterprise Risk Governance    Advanced
• Data and Analytics    Advanced    
• Regulatory Compliance and Audit Readiness    Advanced
• Stakeholder and Industry Engagement    Advanced    
• People Leadership and Capability Development    Advanced

Closing date : 15 July 2026

go to method of application »

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Preferably a Diploma or Degree in any financial environment /banking
• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• Preferably 3-5 years experience in a relationship management or banking environment.
• Must be open to travel and hold an unendorsed driver’s license. 

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

Closing Date - 08 July 2026

go to method of application »

Job Purpose

• Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.

Job Responsibilities

Client Engagement:

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Entrench clients and deliver value through cross selling.
• Facilitate the sales process by informing clients of the product features and benefits.
• Document client needs analysis and provide corresponding product solutions.
• Obtain referrals from existing clients as well as leads from other business units.
• Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
• Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
• Collaborate with internal stakeholders to provide complete financial solutions for clients.
• Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
• Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
• Act with a client first mindset in all client engagements.

Nedbank Goals:

• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
• Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
• Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
• Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
• Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
• Support the achievement of the sales and service strategy objectives and values.
• Enable Nedbank's strategy of being financial experts who do good.
• Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:

• Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
• Report suspicious transactions to the relevant department.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
• Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
• Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• FAIS Approved Qualification

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Sales, Relationship experience

Technical / Professional Knowledge

• Product sales skills
• Sales Strategies
• Product Knowledge
• Customer service principles
• Nedbank policies and procedures
• Customer relationship management

Behavioural Competencies

• Building Customer Loyalty
• Building Trusting Relationships
• Sales Persuasion
• Technology Savvy
• Planning and Organizing
• Adaptability
• Applied Learning

Closing Date -08 July 2026

go to method of application »

Job Purpose

• To identify, develop and continuously optimise service products, digital capabilities and AI-enabled experiences in line with Nedbank's strategic objectives, leveraging Dynamics 365, Microsoft Copilot and emerging AI technologies to improve employee productivity, service efficiency and client outcomes.

Job Responsibilities

• Lead the evolution of Service Enablement capabilities within D365, leveraging AI, Copilot and automation to transform client and employee experiences.
• Align strategies and commercialisation, groom product backlog, drive product development quality and run reporting and liaise with business
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Own the delivery and value realisation of AI-driven service initiatives, ensuring measurable improvements in productivity, efficiency and service outcomes.
• Develop relevant product offerings informed by research and segment insights; competitive and understanding client needs.
• Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
• Provide product leadership across business, technology and data stakeholders while ensuring adherence to governance, risk and Responsible AI requirements.
• Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
• Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes.
• Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
• Create cost efficiencies through product or process innovation.
• Understand budget requirements by setting realistic targets.
• Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
• Ensure client satisfaction by driving the development and implementation of solutions.
• Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
• Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
• Facilitate the accomplishment of work goals by building collaborative relationships.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and
• Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders through formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).

Essential Qualification- NQF Level

• Professional Qualification/Honours Degree

Minimum Experience Level

• Total number of years’ experience: 6 – 10 years            
• Management experience as part of the above years: 2 – 4 years
• Type of experience: Product management (including AI Product Management), Management consulting experience and Dynamics 365 (including Microsoft Copilot for Dynamics 365) is advantageous.

Technical / Professional Knowledge

• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process

Behavioural Competencies

• Customer Focus
• Decision Making
• Facilitating Change
• Influencing
• Innovation
• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

• To determine tactical and operational business insights through analysing business processes, analysing data flows, defining measurement goals and storyboarding.

Job Responsibilities

• Provide input into the business and enterprise BI requirements and then conduct research to understand industry best practice for value and insight's by applying advance analytics. 
• Produce the high quality, insights outputs including dashboards, reports and analytical solutions that support strategic decision making.  
• Translate complex data into clear, actionable insights through effective data storytelling and visualisation  
• Design and maintain governed semantic data models to enable scalable self-service analytics 
• Enable business users to independently access, interpret and use data effectively 
• Drive adoption of self-service BI through documentation, best practices and stakeholder support 
• Provide input into data architecture to ensure solutions are scalable and fit-for-purpose for analytics 
• Oversee the development of the solution by collaboration with BI Developers, Architects,  modellers and business in accordance with the requirements and obtain SAF approval where necessary  
• Build collaborative cross functional  relationships by assisting clients with resolutions of technical issues enterprise wide  
• Ensure work is completed asper the agreed SLA and OLA 's 
• Gather and document business requirements by facilitating information gathering sessions with the customer 
• Produce a conceptual and a logical model and dataflow diagram of the business processes for enterprise processes 
• Perform data mining techniques, to understand the attributes needed to obtain the measurement goals. 
• Create data mapping document to relate the data to the business requirements  
• Prototype the feasibility of the solution to guide business on the requirements 
• Ensure quality of output and alignment to requirements by conducting / coordinating unit; integration and user acceptance testing 
• Ensure compliance by adherence to Enterprise data  standards; policies and procedures throughout the development lifecycle 
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit 
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction 
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations 
• Identify opportunities to leverage AI and advanced analytics to enhance insights 
• Apply AI-enabled tools and techniques (e.g. predictive analytics, anomaly detection, automation of insights) 
• Partner with analytics and engineering teams to support implementation of AI-driven use cases  

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Essential Certifications

• Microsoft Certified Solutions Expert (MCSE): Business Intelligence 
• Microsoft Fabric Certification  
  Certification in a specific BI Tool (e.g. Power BI

Preferred Certifications

• Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.

Minimum Experience Level

• 7 years’ plus  experience
• Deep knowledge of machine learning, statistics, optimization or related field.
• Experience with R, Python, Matlab is required, programming in C, C++, Java.
• Experience working with large data sets, simulation/ optimization and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)
• Excellent written and verbal communication skills along with strong desire to work in cross functional teams.
• Attitude to thrive in a fun, fast-paced start-up like environment      

Technical / Professional Knowledge

• BI Tools (Advanced)
• Managing business Meta Data advanced
• DAX understanding intermediate
• Data Virtualization understanding advanced
• Data Visualization design and build advanced
• Design Thinking advanced
• Database Query advanced
• Business writing skills (intermediate)
• Data analysis Advanced
• Research methodology advanced
• Data Modelling - intermediate
• Data Ethics basic
• Data mining intermediate
• Data profiling - intermediate
• Data story telling -advanced
• Business analysis methodology intermediate
• Domain knowledge advanced

Behavioural Competencies

• Applied Learning
• Building Partnerships
• Building Customer Relationships
• Quality Orientation
• Execution
• Technical/Professional Knowledge and Skills
• Influencing

go to method of application »

Job Purpose

• The AI Enablement Analyst is responsible for discovering, analysing, designing, building, testing, and optimizing AI-powered solutions that solve business problems and deliver measurable value.
• The role combines the responsibilities of a traditional Business Analyst, Solution Analyst, AI Engineer, and Quality Engineer into a single AI-native delivery role. Working across the full delivery lifecycle, the AI Enablement Analyst partners with business stakeholders to define requirements, designs AI-enabled solutions, builds agents and automations using modern AI platforms, and ensures solutions meet business, risk, and governance requirements.

Job Responsibilities

Primary

• Work within the CIB AI Squad to analyse, design, prototype; develop and deliver Agentic AI solutions for business workflow, productivity, operational efficiency, risk reduction and client experience use cases across CIB.
• Elicit, document, and refine business requirements (e.g. user stories; acceptance criteria; process models; functional and non-functional requirements; business rules)
• Map end-to-end business processes and decision flows.

Agentic Engineering:

• Leverage AI-assisted development tools to accelerate solution delivery.
• Use agentic coding platforms to generate, review, refactor, and test code.
• Build and maintain prompt libraries, agent instructions, and reusable patterns.
• Collaborate with engineering teams to operationalize AI-generated code.

Build and configure AI solutions using platforms such as:

• Microsoft Copilot Studio
• Azure AI Foundry
• Microsoft Power Platform, including Power Automate
• Enterprise AI and prompt frameworks
• AI agents and multi-agent workflows
• GitHub Copilot and other AI coding assistants
• Knowledge sources and retrieval patterns
• Business process automation
• API integrations and integration platforms

Testing & Quality Engineering

• Develop and execute functional, integration, and user acceptance test plans.
• Build AI-specific evaluation frameworks and benchmark datasets.
• Validate: Response accuracy; Business rule compliance; Reliability; Security and governance requirements
• Conduct solution readiness reviews before production deployment.
• Manage defects and continuous improvement activities
• Contribute hands-on to the development, configuration, prototyping and testing of AI agents, automations and small point solutions using approved enterprise platforms and development practices.
• Apply basic coding and scripting; configuration or low-code/no-code development where appropriate and be able to evolve into more complex engineering work

 Secondary

• Engage with business stakeholders to identify opportunities for AI, automation, and digital transformation.
• Support workshops, design thinking sessions, and process discovery exercises.
• Analyse current-state processes and identify improvement opportunities.
• Translate business problems into AI-enabled use cases and solution backlogs.
• Quantify business value, benefits, risks, and implementation feasibility.
• Identify data, system integration, and governance requirements.
• Ensure requirements traceability from business need through implementation.

Essential Qualifications- NQF Level

• Advanced Diploma, National First Degree or equivalent qualification in Information Technology, Computer Science, Information Systems, Software Engineering, Data Science, Business Analysis, Informatics, Business Information Systems, Engineering or a related technology/business discipline.

Preferred Qualification

• Postgraduate qualification and/or formal certification in Business Analysis, Agile, Software Development, AI, Generative AI, Agentic AI, Data Science, Automation, Microsoft Power Platform, Copilot Studio, Azure AI Foundry or related digital technology disciplines. Financial services, banking, CIB or digital transformation-related qualifications will be advantageous

Essential Certifications

• Business Analysis, Agile/Scrum, software development, automation, AI, Microsoft Power Platform, cloud, data analytics or related technical certification would be required or must be obtained within an agreed timeframe

Preferred Certifications

• IIBA endorsed BA certification, SAFe or agile certification, Microsoft Power Platform, Microsoft Azure AI, Copilot Studio, AI Foundry, Python, automation or relevant AI/agent development certification will be advantageous.

Minimum Experience Level

• 2–5 years’ experience as a Business Analyst or in a technical delivery role that required exposure to business stakeholders and business requirements, preferably in an agile scrum team, with exposure to AI, Agentic AI, automation, low-code/no-code platforms, scripting, configuration, prototyping or software development.
• The ideal candidate has foundational BA capability and practical technical aptitude, with the ability to translate business needs into delivery-ready requirements while also contributing to the build, configuration and testing of agents or small point solutions.
• Experience in banking, financial services, CIB, digital transformation or regulated environments will be advantageous

Technical / Professional Knowledge

• Research methodology
• BA Body Of Knowledge
• Business writing skills
• Agile Concepts
• Data and Business analysis
• Process Engineering Skills
• Global business analysis Trend
• Business Analysis Descipline , Techniques and Practices
• Microsoft Office Product

Behavioural Competencies

• Decision Making
• Building partnerships
• Technical/Professional Knowledge and Skills
• Initiating Action
• Continuous Improvement
• Customer Orientation

go to method of application »

Job Purpose

• To improve the Client Experience across all relevant products, services and channels, to deliver value to the customers and employees and drive business value in order to align to the organisation's strategic intent. 

Why Join Our Team

• Join a dynamic, insights-driven team shaping the future of customer experience in one of South Africa’s leading banks. You’ll have the opportunity to influence strategic initiatives, collaborate with senior stakeholders, and design impactful customer journeys that drive real business value, innovation, and meaningful client and employee experiences.

Job Responsibilities

• Articulate the as-is and design the ideal/to-be experience through a deep understanding of the client and their needs. by the Identification of pain points, Moments of Truth, the Job-to-be-done, recommendations for improvement, recommendations for an ideal experience, identification of relevant metrics to monitor journey performance.
• Manage the journey by engaging teams to deliver on recommendations and understanding the benefit thereof, monitoring data for proactive recommendations to allow for continuous improvement.
• Apply best practice and standardised methodologies and toolkits for use across the Cluster, and drive this within the relevant business units.
• Continuous alignment and collaboration with various stakeholders across the business in order to execute on the Client Experience (CX) methodology.
• Run workshops in order to collaborate with relevant stakeholders to develop the desired customer experience for new value propositions or strategic initiatives in order to align to customer needs and address key business objectives.
• Engage directly with senior stakeholders and third party suppliers.
• Take an active interest in the development of the Bank's Digital Strategy, Innovation Design methodologies and Customer Experience methodology.
• Contribute to the conceptual development and delivery of visual design work in order to meet the objectives of the proposed journey.

Job Responsibilities Continued

• Contribute to our success by understanding competitor activity and acting to leverage opportunities, where relevant in the journey work.
• Provide feedback and recommendations to senior business stakeholders in line with creating a better client and employee experience.
• Ensure that the client journey meets Conduct and Communication standards to uphold compliance and align with the various rules and regulations set out by the regulators.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Drive priority delivery based on strategic alignment and return on investment by configuring the portfolio of services or projects.
• Ensure functional alignment with cluster strategy by providing management with corporate performance measures and competitor analysis.
• Provide guidance to top management with regards to potential areas of improvement through various forums or fit for purpose sessions in order to gain buy-in for change.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate

Qualification

• A relevant tertiary qualification (NQF Level 7), such as a degree in Commerce, Informatics, Psychology, or Behavioural Economics

Preferred Certifications

• Certifications in Agile Methodology, Scrum, or User-Centred Design will be advantageous 

Minimum Experience Level

• 3–6 years’ experience in Customer Experience (CX), Customer Insights, or Journey Management - Crafting and execution of customer experience strategy, stakeholder management, Journey Mapping/ BluePrint Design and Design Thinking Methodology, understanding of metrics/ measurement
• Knowledge of Agile Methodology, behavioural economics, UX/UI (Design and Prototyping) and user-experience testing
• Leading Project teams

Technical / Professional Knowledge

• Strategy Crafting
• Stakeholder management
• Agile Concepts
• Journey Management
• Macro And micro Economics
• Journey Mapping/Blue Print Design
• Facilitation techniques
• Presentation Skills
• Research methodology

Behavioural Competencies

• Driving Innovation
• Building Partnerships
• Building Customer Relationships
• Continuous Improvement
• Influencing
• Strategic Planning
• Execution
• Customer Focus

Closing Date: 09 July 2026

go to method of application »

Job Purpose

• To provide operational support to management by planning; coordinating and managing administrative business activities in order to assist management to fulfil its mandate for Nedbank.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Deliver and manage projects (engagement activation initiatives; staff surveys and other projects as required by business) againt employee engagement strategy and by adhering to project guidelines regarding agreed timelines; cost and risk.
• Coordinate project changes through stakeholder engagement.
• Maintain the standard of written Nedbank Human Resources communications by ensuring compliance to employee value proposition; employer branding requirements; alignment to audience and supports to project deliverables to advise on required changes.
• Source service providers by complying to procurement process.
• Mitigate risk by estimating probability and impact of risks and by developoing and implementing actions to counter threat of risk.
• Identify and resolve work obstacles by tracking and monitoring progress against project plans.
• Support the evolution of Nedbank's culture and climate needs by conducting research in employee engagement and culture surveys regarding best practices and industry trends
• Investigate enhancements to systems; products and projects (e.g. employee surveys; HR Communications) for process improvement by conducting needs analysis.
• Determine and prioritise cluster engagement interventions through collaboration with Communication and Organisational Development Business Partners.
• Ensure stakeholders needs are understood and met by determining the communications needs of internal and external stakeholders through consultation and engagement.
• Keep stakeholders informed by drafting Nedbank Human Resources communications related to Employee engagement and Culture projects Provide delivery support to vendors by tracking their delivery and recommending changes against quality; cost; professional ethical standards and timelines .
• Develop project plans for culture and engagement projects by identifying scope; schedules; budgets and approaches.
• Execute project plans by monitoring cost; time and quality of Project Execution Plan and by taking corrective action to meet goals.
• Provide advise and support to business regarding Employee Engagement and Communicationthrough engagement with internal stakeholders.
• Provide advice to stakeholders by analysing return on investment for systems; product and projects.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Secretarial Diploma , Advanced Diplomas/National 1st Degrees
• Minimum Experience Level
• 5 years secretarial experience in a corporate or client service environment.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Governance, Risk and Controls

Behavioural Competencies

• Applied Learning
• Collaborating
• Initiating Action
• Stress Tolerance
• Quality Orientation
• Managing Work

Job Post End Date: 10 July 2026

go to method of application »

Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• NQF Level 5 or Higher in a Financial or Business-related field essential
• FAIS Accreditation Regulatory Examination Level 1.

Minimum Experience Level

• 2-3 years’ experience in Business Acquisition essential
• 2-3 years' Relationship management experience would be an advantage
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

Job Post End Date: 10 July 2026

go to method of application »

Job Purpose

• To manage a portfolio through multiple teams with a medium term strategic horizon.

Job Responsibilities

• Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
• Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
• Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through
• Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions
• Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
• Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
• Provide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards
• Ensured that all individual and department results were delivered within budget to deadlines
• Delivered services to client expectations and Nedbank standards
• Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
• Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
• Managed Stakeholder Relationships
• Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated
• Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs
• Ensure that professional solutions delivered within agreed parameters and timelines
• Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
• Enable the building of commercially viable relationships with clients by providing quality advice to clients
• Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations
• Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
• Delivered best practice services to client expectations
• Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
• Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  
• Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
• Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
• Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
• Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
• Manage multiple assets through the development, implementation, review of strategies and planning for area

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Tertiary Qualification/ formal accreditation in Professional field
• MMP/SMP / MM  or equivalent
• BSC Computer science
• BComm Information Technology
• Post graduate management qualification
• MBA

Essential Certifications

• ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent

Preferred Certifications

• PMBOK 
• Agile certifications

Minimum Experience Level

• 10+ years of experience,working as a trainer. Strong Leadership experience

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Workforce planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• System Development Life cycle(SDLC)
• ITIL
• IT Architecture
• General Communication Skills
• Joint application development
• Organisational structure
• Influencing
• IT Assets management processes

Behavioural Competencies

• Building Partnerships
• Facilitating Change
• Inspiring others
• Business Acumen
• Building partnerships
• Driving for Results
• Selecting Talent

Closing date: 14 July 2026

go to method of application »

Job Purpose

• Performs business and systems analysis, designs, implement, configures, supports and maintains SAP system. Plays a key role in realisation,  under limited direction, of business benefits in multiple functional areas or modules in the SAP system i.

Job Responsibilities

• Performs business and systems analysis, designs, implement, configures, supports and maintains SAP system. Plays a key role in realisation,  under limited direction, of business benefits in multiple functional areas or modules in the SAP system
• Contribute to quality and  financial goals by operating within agreed budget and by conforming to the Service Level Agreements.
• Plans and prioritise work outputs with a realistic sense of time a resource involved and in conformance to programming and/or configuration standards and /or documentation in line with best practices.
• Investigate and propose enhancements which will result in improved performance.
• Responds to customers with the appropriate level of urgency.
• Works under limited supervision of mentor/Senior in supporting the achievement of project/deliverables
• Takes ownership in ensuring that customers’ expectations are met
• Customer liaison into business
• Demonstrates an understanding of how SAP software, services, products and solutions add value to the business
• Highlights potential project or solution risks and issues to project management
• Acts in a functional integration specialist role  across various SAP disciplines
• Actively support other team members on projects as well as SAP internal tasks
• Share knowledge
• Prioritise and/or integrate multiple projects /tasks concurrently
• Provide input  to highlight inter dependencies between projects and support
• Deliver all project activities leading to the implementation of the requirements by applying project management principles
• Deliver as per approved SDLC
• Provide direction, configure and maintain the SAP system and provide support through alignment to the standards processes and procedures
• Identify and Mitigate risk
• Drive problem resolution

Job Responsibilities Continue

• Deep understanding of Payroll schemas (standard and custom).
• Advanced knowledge of PCRs (Personnel Calculation Rules).

Ability to configure, read, and optimize:

• Gross-to-Net calculation
• Wage type creation,
• Understanding of Retroactive accounting, differences, and correction runs.
• Experience with Off-Cycle payroll, including bonus runs, back-pay, and irregular payments.
• Replication Monitoring
• Testing Principles ( advanced)
• Data architecture  (intermediate)
• SAP Solution Architecture (intermediate)
• SAP System - Multiple modular knowledge (advanced)
• SAP Integration (intermediate)
• Project management principles - (intermediate)
• African countries legislation understanding

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bcom/IS/IT ENG/BSc/Com Science related degree 
• Associate SAP Certification

Preferred Certifications

• Preferred certified in more than one  SAP module /ASAP certification

Minimum Experience Level

• 5 years plus SAP Functional experience
• SAP SuccessFactors EC, SAP HCM ECC, SAP SF ECPay, 

Technical / Professional Knowledge

• Business writing skills
• Functions Specific Policies Procedures and system Knowledge
• Business Acumen
• Regulatory knowledge
• Testing principles and processes
• Data analysis
• SAP Architecture
• SAP System
• knowledge of SAP
• project management principles and methodologies
• Microsoft Office
• Business analysis
• Presentation Skills
• business consulting and facilitation skills
• System Development Life cycle(SDLC)
• ASAP
• Problem solving skills

Behavioural Competencies

• Building Customer Loyalty
• Continuous Learning
• Decision Making
• Innovation
• Managing Work
• Quality Orientation

go to method of application »

Job Purpose

• To independently perform risk-based internal audit engagements within the financial risk portfolio, providing assurance on the effectiveness of financial controls, risk management, and governance processes.
• The Senior Internal Auditor – Finance contributes to high-quality audit execution, stakeholder engagement, and the delivery of insightful, value-adding audit outcomes in line with GIA methodology and professional standards.

Job Responsibilities

• Audit Planning & Risk-Based Scoping - Contribute to risk-based audit planning by understanding finance business processes, assessing financial risks, and assisting in defining audit scope and objectives aligned to the Group risk profile.
• Audit Execution & Fieldwork- Execute end-to-end audit fieldwork in line with GIA methodology and standards by testing financial controls and producing high quality audit workpapers that support conclusions.
• Internal Controls & Risk Management- Identify control weaknesses and root causes and develop practical, risk-focused recommendations to strengthen the financial control environment.
• Reporting & Communication- Prepare and communicate clear, accurate audit findings and reports to management and relevant stakeholders in a professional manner.
• Stakeholder Engagement- Build effective working relationships with Finance, Risk, Compliance, and business stakeholders while providing advisory input on control improvements within agreed mandates.
• Follow-Up & Issue Tracking- Validate the implementation of agreed management actions through follow up procedures and escalate overdue or ineffective actions in line with GIA processes.
• Technology & Data Analytics- Apply audit tools and data analytics to enhance audit coverage, efficiency, and insight, and to identify trends, anomalies, and emerging financial risks.
• Continuous Improvement & Team Contribution- Contribute to team effectiveness by sharing knowledge, supporting the development of junior auditors, and continuously improving audit methodologies and practices.

Essential Qualification

• CA (SA)

Minimum Experience Level

• At least 5-6 years’ experience in internal or external audit, within the banking or financial services environment
• Articles completed at a recognised audit firm (Big Four experience advantageous), with post-articles experience (minimum 2 years), within the banking or financial services environment
• Practical experience auditing Finance, Accounting and Taxation processes
• Exposure to data analytics in an audit context
• Technical / Professional Knowledge
• Internal audit standards and practices 
• Accounting standards 
• Banking and financial services processes 
• Financial and operational internal controls 
• Audit tools and data analytics 
• Information technology fundamentals 
• Business writing and reporting skills 
• Sound business acumen

Behavioural Competencies

• Managing Work
• Monitoring Information
• Building Partnerships
• Quality Orientation
• Continuous Improvement
• Work Standards
• Courage
• Adaptability

Closing date:  13 July 2026

go to method of application »

Job Purpose

• The Financial Business Analyst is responsible for supporting and enhancing the organisation’s business intelligence and reporting capability, with a primary focus on the SAP Business Warehouse (BW) and Business Objects (BOBJ) platforms.
• The role combines technical expertise, financial analysis, and stakeholder engagement to deliver efficient reporting solutions, optimise system performance, and provide data-driven insights that support strategic decision-making and financial management.

Job Responsibilities

Business Intelligence & System Management

• Maintain, support, and optimise the SAP BW and Business Objects reporting environments
• Monitor system performance and proactively resolve reporting and usage inefficiencies
• Collaborate with SAP technical teams on system enhancements, upgrades, and issue resolution
• Support testing, validation, and deployment of new system functionality

Reporting & Data Analytics

• Design, develop, and maintain standardised and ad hoc financial and operational reports
• Translate business requirements into effective reporting and analytics solutions
• Perform financial and data analysis to provide actionable insights to stakeholders
• Ensure the accuracy, consistency, and integrity of reporting outputs

Stakeholder Engagement

• Build and maintain strong relationships with stakeholders across all organisational levels
• Communicate insights, solutions, and system capabilities through presentations and reports
• Provide guidance and support to users to improve report design and utilisation
• Promote the adoption and effective use of SAP BW and BOBJ within the business

Process Improvement & Data Management

• Identify and implement improvements to reporting, data processes, and system utilisation
• Ensure effective maintenance and governance of master data within SAP (CO and Loans modules)
• Recommend and implement solutions that enhance decision-making and operational efficiency
• Continuously seek opportunities to optimise business processes and add value

Project Delivery

• Support the delivery of business intelligence and finance-related projects
• Work closely with cross-functional teams to implement system enhancements and new initiatives
• Contribute to requirements gathering, solution design, and implementation activities

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Diploma or degree in Financial Management
• SAP Business Intelligence certification (BW and/or Business Objects)

Preferred Certifications

• IIBA endorsed 

Minimum Experience Level

• 3–6 years’ experience within a financial services or finance-related environment
• Proven experience working with SAP Business Warehouse (BW)
• Strong experience in SAP Business Objects (BOBJ), including Web Intelligence (Webi)
• Experience working with SAP Analysis for Microsoft Excel

Technical / Professional Knowledge

• Research methodology
• BA Body Of Knowledge
• Business writing skills
• Agile Concepts
• Data and Business analysis
• Process Engineering Skills
• Global business analysis Trend
• Business Analysis Descipline , Techniques and Practices
• Microsoft Office Product

Behavioural Competencies

• Decision Making
• Building partnerships
• Technical/Professional Knowledge and Skills
• Initiating Action
• Continuous Improvement
• Customer Orientation

go to method of application »

Job Purpose

• To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value

Job Responsibilities

• Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
• Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
• Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
• Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
• Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. 
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
• Be proactive in client interaction by adding value through financial solutioning.
• Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives. 
• Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio. 
• Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
• Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
• Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable. 
• Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders. 
• Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action. 
• Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
• Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
• Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
• Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BCom (Financial Management/ Accounting)/ BSc Agri)

Minimum Experience Level

• 7 - 10 years
• Relationship/portfolio management and acquisition experience in Commercial/Business Banking 

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

Behavioural Competencies

• Account Planning
• Targeting Sales Opportunities
• Driving Successful Customer Engagements
• Sales Negotiation
• Business Acumen
• Building Trusting Relationships

go to method of application »

Job Purpose

• To manage the KZN Sales Team, further develop the region and deliver sales teams results through enabling others and ensure alignment to Nedgroup Investments strategic focus areas.

Job Responsibilities

Client Relationship Management

• Build and maintain strong relationships with both existing and new financial advisors in KZN.
• Identify stakeholder needs and provide regular, meaningful feedback.
• Market existing products and collaborate with internal teams (Best of Breed, Multi-Manager, and Core teams) to enhance product positioning.

Strategic Collaboration & Asset Growth

• Identify opportunities for collaboration to support asset‑raising efforts through technical marketing.
• Work closely with internal resources to drive sales and growth initiatives.
• Ensure clear accountability of team members in achieving business objectives.
• Manage recruitment, onboarding, and talent retention efforts.

Team Leadership & Management

• Ensure resource capacity aligns with business needs.

Allocate responsibilities effectively across key focus areas:

• 40% Sales
• 10% Strategic Initiatives
• 20% Client Relationship Initiatives
• 10% Marketing Initiatives
• 20% Team Management & Leadership
• Oversee team development and track progress against performance goals.
• Provide mentorship, coaching, and leadership to enhance team effectiveness.
• Manage recruitment, onboarding, and talent retention efforts.

Operational Excellence & Growth

• Ensure sales targets are met through consistent monitoring and evaluation.
• Set and review sales targets for the team, ensuring alignment with business objectives.
• Oversee budget management, ensuring costs remain within allocated constraints.
• Drive continuous improvement by identifying and addressing non-performing areas.
• Ensure quality sales standards and service excellence are achieved and maintained. 

Culture & Transformation 

• Contribute to a culture of transformation by participating in Nedbank’s culture-building initiatives,business strategies, and CSI programs.
• Stay updated on industry trends and ensure ongoing personal and professional development.
• Lead by example in embracing Nedbank’s vision and values.
• Encourage innovation and knowledge sharing within the team.
• Foster a client-centric culture through various interventions and engagement efforts

People Specification

• We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic.  
• Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
• High standard of personal presentation.
• Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
• Ability to deal with people both within the organisation and external customers

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant Bachelor Degree or Diploma.

Preferred Certifications

• CFP Holds a financial post graduate degree
• CFA, CA, MBA desirable

FAIS Affected

• FAIS Affected - Yes

Minimum Experience Level

• Minimum 3 years in a sales leadership role
• Minimum 10 years' experience in the investment industry
• Knowledge of clients, investment products, communication principles and marketing techniques
  Investment knowledge

Technical / Professional Knowledge

• Business administration and management
• Client service management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge
• Staff resource planning
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Becoming a Business Advisor
• Building the Sales Team
• Building Trusting Relationships
• Coaching the Sales Team
• Driving for Results
• High-Impact Communication
• Making Sales Operations Decisions
• Motivating the Sales Team

go to method of application »

Job Purpose

• This role is responsible for monitoring and reporting on the end-to-end credit lifecycle across lending products within Business and Commercial Banking (BCB), ensuring oversight and optimizing the quality of the credit portfolio. Positioned as a second line of defence within BCB Risk, the role provides robust oversight and risk mitigation.
• The incumbent will engage with both frontline credit businesses (downstream) and governance committees (upstream), including the Cluster Credit Committee, Executive Credit Committee, and Group Credit Committee at Board level. Success in this role requires a self-starter with strong independence, capable of delivering actionable insights to senior stakeholders while effectively managing within a complex matrix environment.

Job Responsibilities

• Provide support to the Senior Manager regarding monitoring, analysis, organization, and reporting of Credit Risk-related matters for Group, Executive, Cluster, and Segment Credit Committees within the RBB cluster.
• Develop and prepare portfolio review presentations based on MIS, giving a clear overview of the credit book.
• Use data to drive strategic decisions, portfolio optimization, and early-risk mitigation actions.
• Propose innovative ideas to enhance business processes and improve customer experience.
• Deliver quality reports, monitoring results, and recommendations to stakeholders.
• Monitor quality of credit lifecycle processes, evaluate policy effectiveness, and ensure adherence to guidelines.
• Perform robust post-approval/disbursement checks using statistical and sampling methods.
• Ongoing monitoring of trends and factors that might impair credit quality, focusing on Origination, Collections, and Recoveries.
• Develop models for proactive monitoring of business credit health.
• Provide analytical support to the team on credit-related queries within acceptable timeframes.
• Foster collaborative relationships through regular engagement with managers and team members.
• Provide input into systems, processes, and policies for business effectiveness.
• Lead by example in embracing Nedbank Vision and Values.
• Contribute to transformation goals and culture-building initiatives.
• Create a client service culture through interventions.
• Encourage team innovation and knowledge sharing.
• Ability to connect the dots across fragmented information from multiple forums and present a consolidated view to senior stakeholders.
• Strong capability to interrogate data and extract actionable insights, not just run reports.
• Comfort with executive-level presentations and stakeholder management upwards.
• Ability to thrive in a new, evolving structure with opportunities to shape standards and frameworks

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Qualification Detail

• Required: Bachelor’s degree in Statistics, Economics, Econometrics, Finance, Mathematical Sciences, or Engineering.
• Preferred: BSc / B.Eng / BCom Honours degree

Minimum Experience Level

• Minimum 8 years in banking or financial services, with 5 years in Credit Risk Analysis within Commercial/Wholesale Banking.
• Proven experience in reporting roles for at least 5 years.
• Understanding of banking regulations (NCR, SARB, BASA).
• Technical proficiency in SAS, Power BI, SQL (mandatory), Python (preferred).
• Familiarity with credit modelling, impairment methodologies, IFRS 9, ACL provisioning, and capital adequacy (risk-weighted assets).
• Proven ability to engage and influence across retail and business clusters, including executive-level stakeholders
• Deep understanding of the end-to-end credit lifecycle across multiple segments and lending products
• Experience in strategic planning, business reporting, and translating insights into actionable decisions
• Demonstrated capability in coaching, mentoring, and assuming leadership roles within complex environments
• Strong background in credit assessments and risk mitigation strategies, with exposure to stress testing and scenario analysis
• Ability to identify, manage, and mitigate business risks effectively
• Skilled at operating within a matrix structure, managing multiple senior stakeholders and navigating complex governance frameworks
• Advanced analytical skills with a strong quantitative orientation, including experience in reporting and strategic KPI development
• Comfort with new acquisitions and integration projects, requiring out-of-the-box thinking and solution design

Technical / Professional Knowledge

• Business administration and management
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Management information and reporting principles, tools and mechanisms

go to method of application »

Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities

Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

Closing Date- 10 July 2026

go to method of application »

Job Purpose

• We’re seeking a dynamic Wealth Manager to join our Team in Cape Town, Kwa-Zulu Natal and the Southern Cape (George/Mossel Bay/Plettenberg Bay/Knysna) — individuals who bring Nedbank’s Connected Wealth vision to life.
• This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth
• You will manage clients wealth needs through an ongoing advisory process to achieve Nedbanks strategic goals of client centricity and revenue generation; as per the business strategy.

Job Responsibilities

• Formulate innovative solutions for our high net-worth clients on their wealth journey whilst being aware of markettrends and variables that may impact their investment plans
• Achieve predetermined sales targets across the business by identifying opportunities in the client base to advise clients on NPWs approved investment, risk and banking solutions
• Acquire new business for the portfolio in line with the Customer Value Proposition segment specifications and acquisition targets to increase market share
• Maximise bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth leads and lending opportunities. This includes the complete spectrum of Transactional Banking accounts, Investment accounts,Foreign exchange requirements, Non-Resident, Exchange control and Offshore banking requirements.
• Maintain expert knowledge of all Nedbank Wealth's approved products, application procedures, processing, and timelines, whilst using this knowledge to drive relevant sales targets
• Inform and educate clients on products and services to ensure retention of existing clients, increasing sales revenue, and expanding the organisation's client base
• Collaborate successfully across all relevant areas to achieve shared goals
• Ensure  compliance with relevant statutory, legislative, policy, and governance requirements
• Stay up to date with relevant legislative amendments and industry best practices, as well as the Company's internal compliance procedures
• Ensuring that the quality of advice remains high and consistent and in line with NPW's investment philosophy and approved products
• Contributing to sustaining a competitive edge through external networking, benchmarking, and representation on related forums
• Developing networks and build alliances to grow and strengthen internal support bases
• Provide support and coaching the wealth managers, paraplanners and other staff as required
• Lead team effectively and efficiently across the HR value chain including recruitment, performance management, retention of critical staff, succession planning, coaching and talent management.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Degree in Commerce/Finance/ Business Science etc
• Post Graduate Diploma in Financial Planning 
• Certified Financial Planner (CFP) or studying towards CFP
• Regulatory FAIS Exams - RE5 (essential)

Essential Certifications

• FAIS representative and preferably a Key Individual

Minimum Experience Level

• 5 years related experience in Financial Planning/Wealth Management acquisitions/sales is essential
• RE5 certification is essential
• DOFA essential

Technical / Professional Knowledge

• Microsoft Office
• Client understanding (Wealth management)
• Cross and Up - selling
• Client retention

Behavioural Competencies

• Building Customer Relationships
• High-Impact Communication
• Driving for Results
• Aligning and Executing Sales Strategy
• Creating a Service Reputation
• Guiding Sales Opportunities