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The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
- As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.
- Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
What’s in it for you
- Achieve your targets and enjoy uncapped comission, plus incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
Qualifications
Education:
Experience:
- At least 1 year of experience in a mobile call centre
Knowledge and skills
- A strong understanding of sales techniques and the telecommunications industry
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations
- Handle rejection gracefully and bounce back quickly.
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
Our new Data Scientist needs to tick 3 boxes!
- Mad programming skills
- A sound business sense
- A data driven self-thinker
- The bottom line? Your primary responsibility will be to turn our heaps of data into actionable insight and improved efficiency.
- The team you would be joining is responsible for driving decisions utilising cloud data warehouse technologies, advanced visualisation, data science, along with solid collaboration!
Responsibilities
- Apply Machine Learning, Optimisation and AI techniques to our data with the aim of improving our business.
- Improve our business through analyses and hypotheses testing.
- Communicate insights, results and analyses to stakeholders.
- Promote and facilitate data-driven business decisions.
- Building relationships & gaining deep knowledge of the Mr Price business
Qualifications
- A degree in a quantitative field such as Statistics, Math, Computer Science, Physics or Engineering
- 0-5 years’ experience in a data science, software development or quantitative analysis role.
- The skills below are preferred but not required. We expect more experienced candidates to tick more of these boxes and the successful candidate will learn all of these during their career at Mr Price.
- Python or R, using libraries like Pandas, NumPy, Scikit-learn, tidyverse, etc
- SQL, Relational DBMS and data modelling – to source and transform your inputs and save and explore your outputs.
- Exploratory Data Analysis skills and Data Visualisation tools e.g. Excel, PowerBI, Tableau.
- Applied statistics or machine learning methods e.g. Neural Networks, Decision Trees, Time Series Analyses, Clustering, Regression, Deep Learning.
- Optimisation Techniques e.g. Linear Programming, Genetic Algorithms, Simulated Annealing
- Big Data processing platforms like Spark
- Responsible software engineering practices e.g. Version Control (git), Design Patterns, Reproducability, Deployment etc.
- LLMs and GenAI – to leverage advanced AI techniques for innovative solutions.
How we work?
- The Data Science (DS) team sits within the Mr Price Advance team – alongside our Data Warehouse, Business Intelligence, Special Projects and Robotic Process Automation teams.
- The Mr Price Advance team falls within the Mr Price Technology division. The Technology division has various specialisations (e.g. Security, Cloud, Infrastructure) which allows each of us to focus on our own particular strengths. (There’s also the annual Hackathon. So far the DS team has 2nd and 4th places – come help us win this year!)
- We have hybrid working arrangements, typically working Mondays and Fridays from home.
- Majority of our work (80%+) is project based with the balance (~20%) spent supporting our existing solutions.
- You will usually oversee a key part of a project, seek support from your data science team mates as needed, and give regular progress reports to the Head of Data Science.
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Job Description
- Empowering a team of Area Managers to drive efficient in-store operations and achieve peak profitability for the Mr Price Apparel division, setting new industry standards in retail excellence.
Responsibilities
- Ensure sales forecasts are set, implemented, and achieved
- Manage agreed forecasted budgets for the region and manage controllable expenses to ensure that profits in the region are achieved
- Ensure that customers enjoy a great shopping experience through the delivery of optimal customer service while ensuring stores in the region deliver a consistent brand image
- Ensure that all independent store processes and standards are in place within the Region
- Obtain feedback from stores on customer views and store analysis to ensure buyers and planners receive relevant product and market feedback
- Coaching and developing Regional Risk Manager, Regional Leaders, and Independent store managers in the region as well as the Regional People Administrator, Regional Risk Co-coordinators, and the Regional Stock Coordinator
- Regular communication to the region on key performance indicators
- Focus on relevant control measures, identifying problems, and developing new ways to ensure cost efficiency and cost-saving opportunities
- Monitor regional stock and markdown performance within the region. Ensure that stock levels are balanced for the entire region to maximize business opportunities for each store
- Ensure that all stores in the region are operating with the optimum number of associates to maximize service whilst ensuring that productivity and cost efficiencies are obtained at all times through Dayforce
- This opportunity would suit an experienced operations/area manager with a successful track record of analytical thinking, commercial astuteness, and retail (preferably apparel) experience to challenge the status quo and identify new opportunities.
Qualifications
- Degree or Diploma in Business / Retail Management.
- 5+ years in an Area Management position, preferably in an apparel retail business
- Previous Retail Management experience within a similar-sized retail apparel business
- You would be required to travel to the stores within your operation
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Job Description
Store Manager, Mr Price Home, Main Road, Cape Town:
- Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
- Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade: 12
- 3-4 Years’ experience in a store /retail management experience
- 3-4 Years sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem - solving skills
- A passion for home decor and design
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Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
Qualifications
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent
- 3 Years’ experience in a store managerial position.
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
Method of Application
Use the link(s) below to apply on company website.
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