Vacancies at Absa Group Limited (Absa)

Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 10, 2025

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Job Summary

• To provide advice and support through the execution of predefined objectives as per agreed standard operating procedures (SOPs)

Job Description

• THIS IS A 12 MONTH FIXED TERM JUNIOR CONTRACT

Key Responsibilities:

• Administrative Support: Assist in the administrative tasks associated with learning and development programs, including scheduling training sessions, managing attendance, and maintaining training records.
• Coordination: Coordinate logistics for training events, such as booking venues, arranging catering, and managing invitations and registrations as and when required.
• Communication: Communicate effectively with trainers, participants, and stakeholders to provide information about training programs, schedules, and requirements.
• Data Management: Maintain accurate records of training attendance, evaluations, and feedback. Compile data and generate reports to track training effectiveness and compliance.
• Technology Utilisation: Utilise learning management systems (LMS) or other training platforms to organise, deliver, and track training activities. Evaluation and
• Feedback: Collect and analyze training evaluations and feedback to identify areas for improvement and make recommendations for future training initiatives.
• Compliance: Ensure compliance with regulatory requirements, and organizational policies related to training and development activities, including skills development BEE.
• Other:  The intern can from time to time be required to support other Human Capital initiatives within the business.

Skills and Qualifications:

• Bachelor’s degree in human resources, National Diploma in Human Resources, Business Administration, or a related field.
• Organisational and administrative skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and learning management systems (LMS).
• Atleast 1-2 years' experience in a similar role
• Ability to multitask and prioritise tasks effectively in a fast-paced environment.
• Basic understanding of adult learning principles.
• Eagerness to learn and grow within the Human Capital field, with focus on learning and development.

Personal Attributes:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptability and willingness to take on new challenges.
• Strong commitment to professional development and continuous learning.
• Integrity and confidentiality in handling sensitive information.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: October 10, 2025

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Job Summary

• To lead and manage the research and strategic insights capability within the Personal & Private Banking business unit, providing actionable intelligence that supports strategic planning, enhances competitive advantage, and drives business growth for Personal & Private Banking.
• Drive business intelligence gathering across customer, market, and industry trends to provide insights that inform strategy, product development and market positioning. Enable data-driven decision-making through structured analysis, benchmarking, and reporting.

Job Description

KEY FOCUS AREAS

• Lead competitor and market research to inform Personal & Private Banking strategy and positioning.
• Develop frameworks for tracking industry trends, customer behavior, and market shifts.
• Deliver structured insights to support product, pricing, and channel decisions.
• Benchmark Personal & Private Banking’s performance against competitors and market standards.
• Collaborate with marketing, product, and strategy teams to align insights with execution.
• Build and manage research dashboards and reporting tools.
• Translate complex data into clear, actionable recommendations.
• Support executive decision-making through strategic intelligence.
• Monitor emerging risks and opportunities in the competitive landscape.
• Foster a culture of insight-led innovation and continuous improvement.

ACCOUNTABILITIES

• Strategy Formulation and Execution
• Contribute to strategic planning, product development, and go-to-market strategies.
• Develop and implement a competitor intelligence strategy aligned to Personal Private Banking’s priorities.
• Translate market insights into strategic recommendations for business growth
• Analyse competitor strategies, product offerings, pricing models, and customer engagement tactics and provide insights to position the bank competitively
• Market Intelligence Gathering: identify trends in Banking (e.g., lending, digital banking, fintech disruption).
• Monitor macroeconomic indicators and regulatory changes affecting business clients.
• Benchmark performance and innovation across key competitors
• Customer & Segment Insights: Research business customer needs across segments Identify underserved niches or emerging demands.
• Strategic Recommendations: Provide actionable insights to inform product development, pricing, and go-to-market strategies.
• Advise leadership on strategic positioning and differentiation opportunities.
• Scenario Planning & Forecasting: Model potential market shifts and competitor moves. Support strategic planning with predictive insights and risk assessments.
• Respond to emerging policy and regulatory trends by adapting operational strategy and ensuring compliance alignment.
• Track execution progress against key strategic initiatives and intervene to correct course where needed.
• Provide expert advice and support in operating model, strategy, and value chain formulation and delivery alignment.
• Identify practices and technologies that provide competitive advantage and enable knowledge sharing and integration of practice areas.
• Undertake analysis of management and specialist information and guide reporting tool implementation to improve decision making quality.

Customer Primacy

• Identify unmet customer needs: through market and competitor research, uncovering gaps in current offerings, helping to shape products and services that better serve business clients.
• Customer-centric benchmarking: evaluate how competitors are serving customers —pricing, digital tools, service models.
• Recommend improvements to ensure the bank delivers superior value and experience.
• Voice of the Customer in strategy: Integrate customer feedback and sentiment analysis into strategic planning.
• Ensure that customer pain points and expectations are reflected in business decisions.
• Analyze customer behaviour and preferences to inform segmentation and targeting.
• Use research insights to enhance customer value propositions and experience design.
• Interpret market and customer insights to inform operational plans and prioritise capability investments.
• Utilise customer data to improve processes and propositions, ensuring measurable customer value delivery.
• Represent the voice of the customer within leadership forums to influence service delivery priorities.
• Provide expertise in designing integrated frameworks to embed service excellence.

Sustainable Growth

• Identify growth opportunities through market gap analysis and competitor benchmarking.
• Support strategic planning with data-driven forecasts and performance comparisons.
• Long-Term Market trend analysis: identify emerging sectors, technologies, and business models that will shape future banking needs. Advise on strategic investments and partnerships that support long-term relevance.
• Sustainable Competitive Positioning: benchmark competitors not just on performance, but on sustainability practices (e.g., green financing, ESG integration). Recommend differentiation strategies that align with responsible banking
• Customer Lifecycle Insights: analyzes customer retention, churn, and lifetime value to inform sustainable growth strategies.
• Support development of solutions that evolve with customer needs over time.
• Risk & Resilience Forecasting: identify systemic risks (economic, environmental, regulatory) that could impact growth.
• Support scenario planning to build resilience into strategic plans.
• Data-Driven Decision Support: Provide insights that help prioritize high-potential, low-risk growth opportunities. Ensure decisions are backed by robust market and competitor intelligence.
• Sustainability Metrics Tracking: Monitor industry benchmarks for ESG performance and sustainable finance. Track internal progress against sustainability goals and market expectations.
• Innovation Enablement: Identify gaps in current offerings where innovation can drive sustainable differentiation. Support product teams with insights into future-ready solutions (e.g., digital lending, carbon accounting tools).
• Stakeholder Engagement: Equip leadership with insights to engage regulators, investors, and customers on sustainability.
• Help align internal teams around shared growth and sustainability goals.
• Formulate and develop multi-function operating frameworks that contribute to sustainable growth.

Client-Driven Innovation and Change

• Competitor Innovation Benchmarking: analyze how competitors are innovating—new products, digital platforms, customer engagement tools. Provide insights to inspire internal innovation and avoid falling behind.
• Customer-Centric Innovation: Surface unmet needs and evolving expectations of business clients. Support development of new solutions (e.g., ESG-linked loans, real-time cash flow tools) that create value.
• Idea Incubation Support: Contribute research and validation to innovation labs or product development teams. Help prioritize ideas based on market demand and competitive advantage.
• Scan the external environment to investigate alternative delivery models and offer innovative advice for competitive advantage.

Leading Talent

• Build research and analytics capability within the team – provide thought leadership in field of specialization.
• Foster a culture of creativity, accountability, customer obsession, collaboration and continuous improvement.
• Create inclusive team environments that support performance, wellbeing, and growth.
• Develop future capability in the field through providing mentorship to interested colleagues.

Operational Effectiveness

• Develop and maintain research processes, tools, and reporting standards.
• Informed Decision-Making: provide accurate, timely market and competitor insights to enhance data-led decision-making.
• Process Optimization Support: identify inefficiencies in how the bank responds to market or competitor changes. Recommend streamlined processes for intelligence gathering, reporting, and action.
• Resource Allocation Efficiency: Help leadership focus resources (people, budget, time) on high-impact areas.
• Avoid duplication of efforts by centralizing and sharing intelligence across teams.
• Performance Benchmarking: Track operational KPIs against competitors (e.g., turnaround times, digital adoption rates),highlighting areas where internal processes lag behind industry standards.
• Cross-Functional Enablement: Equip teams (e.g., product, sales, risk) with insights that improve their day-to-day operations.
• Enhance collaboration by aligning teams around shared market intelligence.
• Early Warning Systems: monitor market shifts and competitor moves that could disrupt operations. Enable proactive adjustments to strategy, staffing, or service delivery.
• Represent the business area in operational forums and with delivery partners.
• Continuously improve processes for agility, quality, and alignment with customer needs and digital tools.
• Identify problems and formulate alternate solutions to resolve value chain conflicts.
• Provide expert advice on operating model, strategy, value chain formulation, and business controls/governance frameworks.

Digital Adoption

• Leverage digital platforms and tools for data collection, analysis, and visualization.
• Promote automation and digitization of research workflows.
• Execute digital initiatives and promote adoption of technologies that improve efficiency and user experience.
• Deliberately identify opportunities to digitise, automate, and implement solutions for customer primacy, innovation, and operational effectiveness.

Good Governance, Risk and Compliance

• Ensure ethical and compliant data sourcing and usage.
• Monitor reputational and strategic risks through competitor intelligence.
• Promote risk awareness, guide the response to regulatory changes and emerging issues and support audit readiness activities.
• Define and consolidate the risk profile for the business unit, manage critical risks, and ensure resolution feedback to stakeholders.
• Enable the development and implementation of integrated corporate governance frameworks in areas of specialisation.
• Apply data insights to support business planning and decision-making in the business area.
• Develop mechanisms to ensure data is collected, validated, and used to drive performance improvement.

Stakeholder Management

• Engage with internal stakeholders to align research outputs with business needs.
• Present insights to senior leadership and influence strategic direction.
• Manage relationships with key stakeholders to support aligned delivery and issue resolution.
• Ensure stakeholder expectations are managed and engagement is consistent withtransformation priorities.

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

End Date: October 10, 2025

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 10, 2025

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. learning and development methodology, governance and delivery objectives.

Job Description

Partner, Design & Implement Learning & Development Solutions:

• Partner with the People Lead and HRBP’s and Cluster LLT Lead to support the analysis and scoping of the L&D and talent management components of the overall business People Agenda. Consult and partner with HRBP’s and Cluster LLT Lead to ensure global consistency and execution of all L&D objectives and strategy aligned to business People Agendas.
• In partnership with the HRBP provide L&D expertise & insight at senior business meetings, either directly to the business head or to a wider management team.
• Act as the consultant/broker for the business & HRBP’s to the rest of L&D services.
• Act as the face of LL&D to the business, pulling in Leadership, Solution or Curriculum Specialists as required. Take the lead to the business to deliver aligned and seamless learning solutions to the business.
• Lead and programme manage the diagnosis and delivery of bespoke learning and development interventions in line with the Business goals, working in collaboration with the Learning Solutions teams to present an integrated L&D delivery model.
• Operate in a commercial and business management way, leverage internal governance, policies and processes as appropriate to agree; objectives, outcomes, communication and embedding practices, timescales, budget and ROI expectations.
• Guide and support L&D Partners in partnering with the Management teams of the Business areas and the HRBPs to develop the Learning and Development plans for their business area in line with their business strategy.
• Build and maintain strong relationships with the clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions across the business areas.
• Manage the L&D budget for the business-aligned initiatives, work with the LLT Lead & HRBP’s to ensure cost effectiveness of learning development solutions.
• Maximise utilization of internal learning solutions and synergies in all learning propositions, across all business areas, optimising external spend.
• Embed the L&D demand model throughout the HRBP & Development Partner community. Where required, provide offsite facilitation to business/teams or source the appropriate external facilitator to support a managed team event.
• Ensure the development and delivery of quality learning plans from the Development Partners team as agreed by all stakeholders, within budget and ensuring they meet agreed time, cost and quality parameters.
• Support the Solutions & Delivery teams to source and identify Subject Matter Experts (SMEs) from the Business to drive effective Learning delivery.
• Ensure effective evaluation of all business-aligned learning solutions, to ensure continuous improvement and contribution to business objectives (ROI Frameworks).
• Leverage and research external best practice to provide leading edge innovative solutions to the clients, and share this research with the team.
• Work with the Head of L&D to review and rationalise supplier base to align with business need/organisational requirements.
• Maintain internal relationships across the Group and learning suppliers to ensure delivery of the highest standards of supply, adhering to all governance frameworks.
• Engage with and build an external L&D network to ensure continuous updating of current best practise and leading edge knowledge of learning.
• Ensure adherence to HR/Group policies and standards, Governance and internal controls relating to learning activities.

HR Specialist Pillar:

• Keeps informed of leading practices, monitor and evaluate market trends in their areas of specialty.
• Monitors solutions, vendors and employee feedback to drive continual improvement.
• Draw out trends and meaningful insights based on data analytics & modelling that will support desired business outcomes.
• Aligns the innovation agenda with the needs and directions of the Clusters/divisions. Partner with HRBPs in consulting with the business to create innovative solutions when standardized products are not sufficient.
• Monitor and evaluate consistency and harmonisation of policies and solutions across the enterprise as appropriate.

Organisational Performance Areas:

• Business aligned learning solutions; execution & delivery of Learning Plans Business aligned curriculum Consistent delivery of leadership programmes Talent management and development HRBP partnership

Effectively Manage the Team:

• Optimally balance the resources in the team, and also utilizing the BP capacity to deliver and contribute to this team’s ability to make an impact to the overall business agenda Develop a high performing team by embedding formal performance development and informal coaching Determine development needs for the team itself and ensure that identified training requirements are budgeted for and executed Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from Human Resources when required Resolve grievances raised by team members and escalate only if required

Qualification:

• Completed Bachelor’s Debree and Advanced Diploma in Education, Training and Development

Competencies:

• Digital familiarity
• Effective communication – Advanced
• Ethics and Values
• Leading people (leadership level)
• Leading with influence
• Learning and Development skills and experience – minimum 5 years plus
• Open to change

Education

• Bachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)

End Date: October 14, 2025 

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Job Summary

• To take full responsibility of selling Payment solutions offering to potential customers and drive acquisition of new to bank and new to segment Business Banking and Enterprise customers with a primary focus on acquiring new business as well as switching merchant acquiring relationships from competitor banks.
• To build and maintain professional relationships and drive sales via sales campaigns, leads and cold calling and achieve sales and turnover targets.
• Ensure the execution of the sales capability that delivers excellent customer service and relationship management for our merchants and internal business partners.

Job Description

Responsibilities

Accountability: Revenue and merchant growth through sales enablement

• Identify sales opportunities and offer solutions appropriate for the merchant's needs, goal and objectives by using the tools which outlines the products merchants currently have and the propensity for new product take-up.
• Adopt a commercial approach to appropriate cost to serve versus value generation.
• Achieve the agreed new business turnover, new business and other revenue targets as agreed.
• Achieve the agreed Merchant Service Fee targets by negotiating additional charges, pricing and any other applicable fees relevant to the product/solution sold to the merchant.
• Complete new applications and ensure that process is finalized within the agreed service level turnaround times with a continuous follow up on progress of outcomes. This will also entail the communication of the decision outcome to the merchant.
• Implement an individual sales plan that is linked to the regional sales plan and overall Payment Solutions strategy and business plan.
• Participate in the design and execution of the regional sales plan to ensure that targets are delivered on.
• Action all sales leads received from potential merchants as well as all internal business partners within the agreed service level agreements and turnaround times.
• Adhere to the laid down sales processes and procedures within the Payment Solution frameworks.
• Negotiate pricing, complete and sign new merchant agreements prior to implementation.
• Execute on the regional sales plans by ensuring an increase in the percentage of customers taking merchant acquiring solutions by conversion of qualified leads into sales by selling offers, which benefit the merchant as well as the organization.
• Achieve sales (new business and existing growth) that will establish Payment Solutions as a center of excellence for Sales execution across the Commercial markets.
• Negotiate pricing and allocate rates within the allocated mandate and refer to the next mandate holder where outside of mandate with the appropriate business motivation.
• Relationship manages the engagement with merchants and relevant internal and external stakeholders in the relevant business units by attending meetings with internal business partners (Management Committee meetings, customer meetings, events, etc.)
• Align and implement sales initiatives with the Business Banking units with the aim of implementing a sales methodology that will lead to cross segment revenue and customer growth.
• Monitor effectiveness of regional sales campaigns to ensure delivery thereof and implement remedial improvements for future campaigns where required.
• Execute on the regional retention plans in alignment with STP objectives and Customer Experience strategy.
• Work closely with internal and external business partners to ensure that our sales execution delivers on best in class products, services and support.

Accountability: Sales performance and execution

• Agree relevant sales plans, campaigns and targets with team manager as well as other internal sales units that will achieve the business plan objectives and STP.
• Monitor individual sales performance on a daily/weekly/monthly/quarterly and annual basis and provide feedback to direct manager on how to improve performance.
• Create and execute opportunities and prospects for new business by working through potential customer lists and find new innovative ways of selling other than the normal channels.
• Review national competitor information, market trends on a regular basis and propose solutions to direct manager to ensure that Payment Solutions offers a competitive product or make a recommendation to introduce a better product or offer.
• Check that approved deals have been taken up to increase market penetration in new and existing business. Ascertain reasons for deals not taken up by liaising with the relevant internal business partner (Business Bank, Acquisitions, Enterprise, etc.).
• Understand the relevant product features and benefits to ensure that accurate information and solutions are shared with merchants and internal business partners.
• Analyze sales data (financials) and customer insights to enhance lead to sales generation and feedback responses to internal business partners to assist in adopting a sales methodology that is not silo focused. Investigate customer and internal business partner requirements and implement a desired Payment Solution footprint that will ensure the achievement of revenue streams.
• Reporting on individual sales performance.

Accountability: Relationship Management

• Reposition the Payment Solution regional stakeholder management in order to improve key relationships and change the acquisition methodology with internal business partners.
• Establish stakeholder needs and expectations in order to develop effective stakeholder engagement plans.
• Personally relationship manages the top merchants in the region and ensures that an effective and efficient relationship model is in place to retain merchants within the allocated portfolio.
• Update the direct manager as well as regional business partners on the sales performance and provide input where required.
• Internal and external customer meeting attendance where required.
• Engage with the RBB business partners with the aim of promoting the value proposition of Payment Acceptance.

Accountability: Customer Experience Execution

• Execute on the business unit's Customer Experience strategy and ensure that customer experience is a valuable differentiator within the value chain.
• Work closely with the direct manager to drive a focused customer experience agenda that will help the region achieve its' sales and after sales support objectives.
• Ensure smooth and effective migration and on-boarding of new merchant relationships.
• Use the feedback of the internal and external customer experience measurements to drive change and improvement that will benefit the sales strategy of the region.
• Adhere to Customer Experience and service quality standards in line with Group Customer Experience strategy.
• Implement improvement initiatives that will ensure high quality standards and customer experience.
• Constantly keep abreast of the latest developments and trends with regard to customer expectations and service.
• Ensure that all allocated complaints have been resolved within the allocated time frames as per the Treating Customers Fairly (TCF) principles.
• Accept primary responsibility for merchant satisfaction through excellent service by ensuring that Payment Acceptance is the market leader in terms of turnaround times, pricing and value for money.

Accountability: Risk and Compliance Management

• Maximize sustainable risk by adjusted portfolio contribution.
• Work closely with the Risk and Control Assurance team and direct manager to determine appropriate RCA's and adherence to RCA requirements.
• Review risk and controls that exist in the region and own the adherence to control assurance.
• Embed legislation affecting Sales and Sales procedures.
• Complete required compliance and other attestations and ensure that impacted team members complete their attestations and compliance tests.
• Complete attestations to testify to the adequacy of controls in the region on request.

Education and Experience Required

• NQF level 7 qualification (Finance, Sales, Commerce) – preferred
• (3) years' experience within a client facing role (commercial/or financial industry)
• (3) years relationship management experience in a financial services industry –Preferred\

Knowledge & Skills Required

• Strong Commercial Management
• Sales performance and sales administration
• Customer Relations Management
• Negotiation
• Risk Management
• Retention

Competencies required

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

General

• Must have driver's license and own car. Regular travelling between areas and (extensive travelling)
• Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status
• The appointment will be made in line with the Absa Employment Equity strategy
• No criminal record

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards.
• To assist the Chief Compliance Officer in managing the overall Business and fulfilling responsibilities.
• This includes, reporting to all relevant governance forums, managing of conduct risk deliverables and driving new regulatory requirements
• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adaption i.t.o. compliance management methodology, governance and delivery objectives.

Job Description

Accountability: Reporting

• Prepare the key themes, presentations and reviews for the Chief Compliance Officer and assist with detailed content when required
• Evaluate all material and communication prior to it being reviewed by the Chief Compliance Officer ensuring that context, analysis and the views of the respective areas are collated, filtered and summarised in a concise manner
• Working with the Compliance Heads and Managers to ensure reporting requirements to Absa Executive teams are met on time and to the highest quality

​​​​​​​Accountability:  Conduct / Reputational Risk

• Prepare and consolidate the quarterly Conduct and Reputational Risk reports and ensure that relevant check and challenge with business was completed.
• Obtain and consolidate feedback from Compliance Heads and managers on all conduct risk related policies and ensure timely submission to Group Compliance
• Influence the Key indicators on Conduct and Reputational risk to be more BU specific.
• Act as liaison officer between Group Compliance and RB Compliance Heads and managers

​​​​​​​Accountability: New Regulatory Requirements

• Create awareness of regulatory developments to business and maintain and update a roadmap / timeline of key regulatory developments for South Africa (impact of regulations on financial institutions)
• Create awareness of regulatory developments across Relationship Banking e.g. publishing of newsletters
• Identify, monitor and escalate to the Chief of Compliance on any or potential material risk to business with a regulatory impact
• Support the NRR Process and participate at both the SA NRR and Strategic Regulatory Forums
• Ensure comments and input in new draft legislation is obtained timely and submitted to  
• Compile reports to various governance committees on key regulatory developments
• Liaise with key internal stakeholders in respect of updates to regulatory developments for various governance committees
• Check and challenge and collate information/input / comments from internal business stakeholders on new Regulatory Requirements.

​​​​​​​Accountability: Team Management

• Encourage frequent knowledge sharing between team members.
• Establish and maintain a succession plan for the team.
• Track the delivery of the team and achievements against the team’s annual goals.
• Support in setting team strategy and team scorecard, tracking and measuring performance against scorecard
• Arranging Team meetings and support with setting agenda
• Team co-ordination and communication on assigned projects

Qualification:

• B-degree with Honours in (Field) (NQF level no.)
• LLB qualification preferred
• Professional certifications advantageous (e.g., CAMS, CFE, ICA, CIPP, PCI-related certifications).

Preferred Experience:       

• Experience in Board and Exco level reporting – have written reports to the board
• Understanding differences between management reports and executive reports
• Have been in a compliance, risk, positions
• At least 5-7 year of report writing experience
• Exposure in dealing with snr executives / stakeholders
• Ability to check and challenge snr executives on report content and guide to required outcome
• Exposure and experience within Fintechs
• Strong understanding of the payments ecosystem: acquiring, issuing, card schemes (Visa, Mastercard, etc.), and alternative payment methods.
• Knowledge of merchant acquiring models and related risks (e.g., high-risk merchants, chargebacks, cross-border payments).
• Exposure to payment processing technologies

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 13, 2025

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Job Summary

• Group Credit Risk is accountable for the development, maintenance, publication, socialisation and effectiveness assessment of the Group’s Credit Risk Policies.
• The Senior Manager Credit Risk Policy is responsible for the end-to-end management of the Group Credit Risk Policy portfolio and oversight of all BU Standards and localised documents in the Africa Regions.
• Activities on the Group Credit Risk portfolio include the development, drafting, analysis, challenge and review, communication, socialization, roll-out and maintenance of the said portfolio and to act as a Subject Matter Expert (SME) for the interpretation of the various Credit Risk Policies and Standards.
• The analysis of the effectiveness of the Group policies and standards will also include:
• An assessment of policy and standard compliance; and,
• Escalation of matters of non-compliance through the consideration of deviations (dispensations or waivers and breach) notifications.

Job Description

Strategic Planning and Implementation

• Ensure operational implementation of the Group’s strategy and plan towards Risk Frameworks and Policies in support of the Group’s strategy and business objectives.
• Guide the relevant Principal Risk Officer and assist the Head Credit Risk Policies & Assurance to oversee the delivery, drafting and regular review of the Group’s Credit Risk Frameworks and Policies. Act as a catalyst and Subject Matter Expert, based on research, knowledge and experience in the proactive feedback to the various Business Units and Business Areas after analyzing submitted draft Policies and Standards.
• Implement and maintain a system of internal control that achieves speedy, concise, and reliable development and review, approval and management of frameworks and policies.
• Manage delivery of the end-to-end policy management. I.e., Policy and Standard review, Socialization, Publication, driving of BU self-assessments and subsequent, identification and management of any deviations to Policy and Standards.
• Act as a Credit Risk Subject Matter Expert to the Group and the various business units: To enable the development of Group policy and standard training and delivery of advisory services across the enterprise group where need be.
• Conduct regular meetings with the CRE’s of the various business areas to assess their ongoing needs and assist with the interpretation of policies and standards where required.
• Sponsor research on policy trends and advise the Risk Exco of new and forthcoming developments.
• Provide constructive expert challenge of the Group’s credit risk profile.
• Provide thought leadership into the development of the Group’s Credit Risk strategy and approach.
• Enable the delivery of the transformational agenda to continuously improve the efficiency and compliance levels of frameworks and policies to new/amended market, business, or regulatory requirements.

Stakeholder Relationship Management

• In conjunction with BU’s design, establish and embed appropriate, fit for purpose, governance structures to manage Risk in line with the ERMF.
• Ensure all relevant stakeholders are engaged in the risk governance structures, in compliance with the ERMF and Group governance requirements.
• Provide oversight to the BU Standards and the localized versions of the Africa Region documents.
• Support the senior risk teams, subject matter experts and BUs to deliver on their risk reporting and monitoring responsibilities by designing and implementing an effective and fit for purpose risk reporting operating model.
• Build strong relationships with all internal and external stakeholders.
• Effectively communicate developments within areas of activity to all relevant stakeholders, acting as a single point of contact for defined groups.
• Ensure impeccable and timeous service levels.
• Facilitate open communication and discussion between stakeholders.

​​​​​​​Policy Administration and Reporting

• Editing and formatting of Policies and Standards prior to publication.
• Publication of Policies, Standards, and other relevant documentation on the Policy Hub.
• Reporting of the policy portfolio into the relevant governance committees

​​​​​​​Education and experience required

• B-degree (NQF level no. 7) in business / banking / risk / accounting
• 10 years Credit Risk / banking / financial services environment experience
• 5 years’ experience as a Senior Risk Manager / Partner
• Exposure to Credit Risk Governance and Risk and Control Committees.

​​​​​​​Knowledge and skills: (Maximum of 6)

• Knowledge of banking legislation, risk regulation and industry standards, including Basel and the related requirements thereof.
• Knowledge of the Credit risk environment and Credit Risk management throughout its lifecycle and the requirements contained therein.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 15, 2025

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Job Summary

• To develop and implement a compliance functional operating model and framework in a broadly defined business functional strategy; enabling horizontal implementation and adoption.

Job Description

People management:

• Lead a highly motivated Compliance function which takes accountability for the regulatory and reputational risks falling within this function. Recruit the right people.
• Develop, motivate and manage people. Recognise performance, provide appropriate interventions and opportunities, and address poor performance. Set clear objectives and responsibilities for each individual. Measure performance against objectives.
• Encourage direct reports to set challenging objectives as part of the career development process and to ensure effective performance management, development and succession planning. Inspire and promote high performance in individuals and in the function. Act as a mentor and role model and drive proactive application of the Values throughout the team including establishment of common goals and objectives.
• Equip team to deliver based on a high performance culture Provide strategic direction to the team in line with the strategic direction of the Group.

Department Management:

• Support Head of business Compliance through developing and executing the Compliance strategy, contributing to departmental recruitment and performance management, identifying and remediating departmental issues.
• Provide input to enhance the Compliance methodology. Provide input into the department’s risk and control assessment (RCA).
• Share knowledge across the department.

​​​​​​​Markets Compliance Advisory:

• Drive the right behaviour, specifically adherence to the Values of the bank, in the business through effective standard setting, advice, training, verification, escalation, reporting and engagement.
• Clearly communicate the role and objectives of Compliance to the business. Maintain constructive regular engagement with relevant stakeholders, including business, infrastructure and regulators.
• Provide accurate and timely compliance and regulatory advice to the business as a second line of defence.
• Provide relevant Compliance risk information reporting to management.
• Report and escalate policy and regulatory breaches and compliance or regulatory issues to appropriate stakeholders, which may include business management and regulators.
• Maintain a compliance training plan for the business and ensure effective execution of training, including face-to-face and e-learning. Implement policies. Manage new regulatory requirements by evaluating regulations (local and international) identified as relevant to the business and provide an impact analysis relevant to the business.
• Address impacts, including policy amendments, business notifications and provision of training.

​​​​​​​Stakeholder Management:

• Be the point of entry for interactions with each regulator regarding the business.
• Position and communicate compliance policies, requirements and initiatives with the relevant stakeholders Actively drive a stakeholder management plan for all compliance and regulatory matters affecting the business Liaise with senior executive stakeholders and stakeholder groups

​​​​​​​Risk Management:

• Be the accountable key regulatory risk owner for the business Perform on-going monitoring of the business through stakeholder engagement, compilation and assessment of management information, and tracking and analysis of issues.
• Maintain detailed regulatory risk assessments for the business, identifying all regulations and assessing the regulatory risk.
• Maintain and assess regulatory risk MI for the business.
• Perform effective monthly verification testing on key regulatory risks of the business.
• Review and provide input on the Compliance Risk Review coverage for the business.
• Review the coverage plan, the scope of each review, and conclusions and final report of each review.
• Assess the overall testing coverage on regulatory risk for the business and address deficiencies.

​​​​​​​Governance:

• Serve on appropriate risk and governance forums for Compliance Report to relevant governance forums with overall conclusions on regulatory risk.

​​​​​​​Skills and Competencies:

• Expert-level analytical and legal interpretation skills to manage regulatory risks.
• Strong technical writing and documentation abilities.
• High attention to detail and regulatory precision.
• Ability to work independently and influence without direct authority.
• Familiarity with compliance tools, regulatory databases, and risk systems.

​​​​​​​Education and experience requirements:

• Bachelor’s degree in Law, Finance, Risk Management (Masters or LLB preferred).
• 8-10 years in banking regulatory compliance, with at least 3 years in a senior compliance leadership role within financial services.
• Deep knowledge of South African financial legislation and global compliance standards.
• Proven experience in regulatory interpretation, compliance risk management and advisory.

​​​​​​​Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 13, 2025 

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Job Summary

• The Metadata Capability Lead is responsible for defining, implementing, and continuously improving metadata management capabilities across the organisation. This role leads the metadata capability team, ensuring effective delivery of services, adoption of tools and alignment to the data governance framework.
• The role ensures metadata-related processes, tools and practices enable consistent understanding and effective use of data, while driving adoption of the Enterprise Business Glossary, metadata repositories and lineage capabilities.

Job Description

The following responsibilities must be fulfilled:

• Lead the Metadata Capability team, providing direction, coaching and performance management to ensure delivery of high-quality services and continuous upskilling.
• Define, maintain and optimise the metadata management operating model, including processes, procedures, KPIs and responsibilities across the organisation.
• Own and govern the Enterprise Business Glossary, ensuring business terms, definitions and relationships are accurate, complete and aligned to data governance standards.
• Define and maintain metadata standards, guidelines and quality rules to ensure consistency and usability.
• Collaborate with data owners, custodians and stewards to capture, validate, and maintain business, technical and operational metadata.
• Own and manage metadata tools and repositories to ensure they support business and technical needs effectively.
• Define and deliver training, communication and enablement activities to build metadata awareness and adoption across the organisation.
• Drive integration of metadata across platforms, including data lineage and impact analysis capabilities.
• Support compliance with regulatory and internal requirements by ensuring metadata management controls are implemented effectively.
• Facilitate collaboration across data domains and communities of practice to align metadata practices and resolve issues.
• Contribute to the design and execution of the enterprise data management and governance strategy, focusing on metadata enablement. 

Education and Experience Required

• Minimum 3 years’ experience defining or practicing enterprise data management and governance.
• BSc Information Technology, or Risk Management or equivalent Diploma.
• Proven experience in successfully implementing metadata capabilities, such as business glossaries, metadata repositories and/or data lineage solutions.
• Experience implementing metadata solutions or tools (e.g., Collibra, Informatica, Alation) is advantageous.
• Exposure to data visualisation tools such as QlikView or Power BI advantageous.
• Minimum 3 years in Financial Services Industry.
• Preferred: 8–10 years’ experience in data management, governance, or related fields.
• 3+ years leadership experience in managing teams in a data management or governance context.

Knowledge & Skills:

• Stakeholder management and change management fundamentals.
• Strong understanding of metadata types: business, technical, operational, and lineage.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to define and implement standards, frameworks and processes for metadata management.
• Strong stakeholder engagement and change management skills to drive adoption across business and technology teams.
• Analytical and problem-solving skills with attention to detail.
• Excellent communication skills to explain metadata concepts to technical and non-technical audiences.
• Exposure to data architecture and modelling principles advantageous.
• Understanding of regulatory and compliance requirements related to data.
• Must be familiar with data management principles, including data quality, metadata, reference data, master data and data governance.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies

End Date: October 13, 2025 

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Job Summary

• The Data Quality (DQ) Capability Lead is responsible for defining, implementing, and continuously improving data quality management capabilities across the organisation.
• This role leads the data quality capability team, ensuring effective delivery of services, adoption of tools, and alignment to the data governance framework.
• The role ensures data quality processes, tools, and practices enable trusted, accurate, and fit-for-purpose data, while driving adoption of enterprise-wide data quality standards, monitoring, and remediation practices.

Job Description

Key Responsibilities

• Lead the Data Quality Capability team, providing direction, coaching, and performance management to ensure delivery of high-quality services and continuous upskilling.
• Define, maintain, and optimise the data quality management operating model, including processes, procedures, KPIs, and responsibilities across the organisation.
• Own and govern enterprise-wide data quality standards, rules, and controls to ensure accuracy, completeness, timeliness, validity, and consistency of data.
• Define and maintain data quality metrics and reporting to enable transparent measurement of data health and accountability.
• Collaborate with data owners, custodians, and stewards to define, validate, and maintain data quality rules for critical data elements.
• Own and manage data quality tools and platforms, ensuring they support monitoring, remediation, and reporting needs effectively.
• Define and deliver training, communication, and enablement activities to build awareness and adoption of data quality practices across the organisation.
• Drive integration of data quality into upstream and downstream processes, including data lineage, metadata management, and data governance workflows.
• Support compliance with regulatory and internal requirements by ensuring data quality controls are implemented effectively.
• Facilitate collaboration across data domains and communities of practice to align data quality practices, share lessons learned, and resolve issues.
• Contribute to the design and execution of the enterprise data management and governance strategy, focusing on data quality enablement.

​​​​​​​Education and Experience Required

• Minimum 3 years’ experience defining or practicing enterprise data management and governance.
• BSc Information Technology, Risk Management, or equivalent Diploma.
• Proven experience in successfully implementing data quality capabilities, such as data profiling, data quality rules, monitoring, and remediation.
• Experience implementing data quality solutions or tools (e.g., Ataccama, Informatica, Collibra DQ, Talend) is advantageous.
• Exposure to data visualisation tools such as QlikView or Power BI advantageous.
• Minimum 3 years in Financial Services Industry.
• Preferred: 8–10 years’ experience in data management, governance, or related fields.
• 3+ years leadership experience in managing teams in a data management or governance context.

​​​​​​​Knowledge & Skills

• Strong understanding of data quality dimensions and principles (accuracy, completeness, consistency, validity, timeliness, uniqueness).
• Stakeholder management and change management fundamentals.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to define and implement standards, frameworks, and processes for data quality management.
• Strong stakeholder engagement and change management skills to drive adoption across business and technology teams.
• Analytical and problem-solving skills with attention to detail.
• Excellent communication skills to explain data quality concepts to technical and non-technical audiences.
• Exposure to metadata, data lineage, and data architecture principles advantageous.
• Understanding of regulatory and compliance requirements related to data quality.
• Must be familiar with broader data management principles, including metadata, reference data, master data, and data governance.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies

End Date: October 13, 2025

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. product development methodology and delivery objectives.

Job Description

• Commercial management: Accountable for managing the commercial performance (P&L) of the product across the product lifecycle in support of the business's high-level financial ambitions and Balance Sheet shape;
• Product Management: Delivers a compelling and insights led Product Proposition offering that aligns to and enables the business and customer strategies: | Product Infrastructure: Accountable for the entire end-to-end infrastructure (People, Process and Technology) on which the product runs to support the target customer experience.
• Product Development & Strategy: Design and implement insurance product strategies that align with market trends and customer needs.
• Market Analysis: Conduct regular reviews of market trends and competitor activities to identify opportunities for product innovation and differentiation.
• Customer Value Proposition (CVP): Develop strong, differentiating CVPs for insurance products, informed by business intelligence and customer insights.
• Regulatory Compliance: Ensure all insurance products and processes comply with relevant regulatory requirements and internal policies.
• Stakeholder Collaboration: Work closely with internal teams (e.g., Sales, Marketing, Operations) and external partners (e.g., insurance providers) to coordinate product development and implementation activities.
• Performance Monitoring: Monitor product performance against key metrics and implement portfolio remediation strategies as needed to achieve growth and profitability targets.
• Training & Support: Provide training and support to the sales distribution team to enhance product knowledge and sales effectiveness.

QUALIFICATIONS & EXPERIENCE

• Education: Bachelor’s degree in Business, Commerce, or Management Studies.
• Experience: Minimum of 8 years in product management, with a strong background in Non-Life insurance. Experience in bancassurance is advantageous.

Skills:

• Strong analytical and strategic thinking abilities.
• Excellent communication and stakeholder management skills.
• Proficiency in product lifecycle management and regulatory compliance.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 8, 2025

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Job Summary

• Senior Product designers solve complex customer and business problems on multiple projects and teams at a time through the skills of their discipline, a deep understanding of customer behaviour and by driving collaboration.
• They take ownership of the standards in their discipline and collaborate with other designers to define and govern those standards. 
• Senior Product designers have deep expertise in one or more of the core design disciplines (user experience design, user interface design, service design, customer research, prototype engineering and content strategy) and understand how the various design disciplines integrate to deliver impact. 
• They engage with stakeholders to motivate for and define design work and ensure that it always meets customer needs while solving business problems. 
• A successful Senior Product designer is a specialist in one or more of the core disciplines. They are self-starters with a passion for high quality design and the expertise to define high-quality and scalable standards. 
• They have a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience within tightly constrained environments.

Job Description

Accountability:  Problem solving and execution

• Engage with Design Project Lead and Director to unpack complex problems and define clear customer focused problem statements.
• Lead the team in defining an approach as well as clear scope, outputs and milestones for specific discipline. 
• Distill complex concepts and present them back to business in a way that addresses the customer need.
• Day-to-day execution of high-quality designs (in specific discipline) that solves for one complex or several customer problem/s.
• Create the optimal solution for the customer needs, driving an approach of continuous improvement by testing, learning and iterating on the solution. 
• Is an advocate and representative of the design thinking methodologies and practices. 
• Takes ownership of the alignment to standards for a specific discipline and constructively challenges other designers on technical decisions to ensure that we create the best possible experience for customers.
• Promote and drive collaboration with other teams tackling similar customer problems.

Accountability:  High quality design

• Create creative, innovative and high-quality design solutions to create a world-class customer experience across the projects in Absa
• Give a significant contribution to the design within the project, while providing thought leadership for specific design disciplines and standards.
• Take ownership in applying design thinking and best practice standards in developing design options and narrowing down the final solution
• Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are designed around the customer and deliver improved experience; surface and share insights to the broader team
• Design scenarios, mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output
• Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem

Accountability:  Building capabilities

• Lead a design discipline by creating and maintaining standards for that specific discipline
• Continuously research and share insights into world standards and best practices
• Mentor designers from a skills perspective within your discipline
• Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices
• Contribute the knowledge building of the entire team by actively sharing insights and success stories; and providing feedback and ideas across different design projects 

Education and experience required

• Matric (Mandatory)
• Degree or diploma in a Design discipline such as product, industrial, service, interaction, graphic, multimedia, communication, digital or visual design or an equivalent qualification such as Marketing management, commerce, Psychology, engineering, sociology and anthropology, copywriting, etc. (NQF level 7)
• Minimum of 5 years of technical design experience or customer focused experience at scale
• Track record of delivering complex, high quality design projects, with strong customer and business impact.
• Two years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing
• Demonstrated experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment) 
• Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys etc.

Knowledge and skills: (Maximum of 6)

• Advanced understanding of either Product or Service design. 
• Thought leadership and advanced abilities in user experience design, user interface design, service design, customer research prototype engineering or content strategy. 
• Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to complex problems that result in a great customer experience.
• Literacy of design tools specific to discipline.
• Advanced understanding of the importance of data and insight in defining solutions and ability to use data to influence and drive decision-making.
• Awareness of new and emerging design trends and patterns in specific design discipline.

Competencies: (Maximum of 8 competencies)

• Ability to provide creative and innovative ideas and concepts to push the thinking on customer experience
• Delivering results and meeting customer and business expectations 
• Meticulous attention to detail
• Great communicator with strong written and verbal communication skills
• Upholding standards by creating and embedding principles and values
• Continuous learning and researching to develop core expertise
• Ability to work within a team 

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: October 14, 2025 

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements.
• Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes.
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: October 14, 2025

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Job Summary

• The purpose of the role is to provide and interpret financial information to all stakeholders of the business for informed decision making.

Job Description

• Join the Absa Corporate and Investment Banking CA(SA) Programme

Desired skills and experience:

• CA(SA) qualification (2025/2026)
• Completed articles December 2025/January 2026
• South African citizen
• Audit firm experience: Preferably from the top four audit firms
• Financial services focus: Articles in financial services or a strong interest in the field
• Examination success: Dates of first- time board pass (APC & ITC)
• Academic excellence: Top academic achievements (eg: Dux awards, full colours, leadership award etc)
• Elite membership: Golden Key members
• Availability: Ready to start February 2026
• Your CV must highlight the above achievements and requirements
• Be challenged, Be inspired, Be supported

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: October 10, 2025

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Job Summary

• Seasoned Investment Banker to provide strategic financial advisory and transaction execution services to clients navigating distressed and special situations for the Corporate & Investment Bank (Investment Banking Division including Commercial Property Finance, Markets and Transactional Banking). 
• The role is suited to a seasoned Investment Banker with specialist knowledge in the management of CIB clients facing financial distress and with experience of distressed asset management strategies and restructuring, coupled with excellent verbal reasoning and negotiation skills, to effectively navigate situations and operate under pressure.
• Candidates with experience in distress and or corporate finance, M&A and or debt advisory experience, holding a CA/LLB or similar with a minimum of 8 years relevant experience.
• Depth of knowledge of CIB lending, trade products, corporate finance and capital raising requirements (debt and equity) is essential

Job Description

• This role involves working closely with distressed companies, their Board’s and Executive Committees, creditors, investors, and other stakeholders to formulate and execute restructuring and turnaround strategies.
• The Specialist Investment Banker is responsible for solutioning, negotiating and delivering complex financial restructures that optimize outcomes for all parties involved while minimizing risk and seeking commercial outcomes to better align the returns with the risk profile

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 11, 2025 

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner.
• Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

SUMMARY

• ABSA is looking for a seasoned leader to head our Agriculture segment within Business Banking. If you’re passionate about shaping the future of South Africa’s food economy and partnering with one of the country’s most critical sectors — this is your opportunity to lead with impact.

Job Description

KEY RESPONSIBILITIES

• Shape Sector Strategy
• Develop and execute ABSA’s Agriculture Banking strategy aligned to business objectives, market trends, and national development priorities. Drive sustainability strategy for the sector, develop execution plans and drive execution of the sustainability strategy.

Drive Growth and Value

• Lead the expansion of ABSA’s agricultural client base, deepen relationships, and drive sustainable financial returns across the value chain — from emerging farmers to large agribusinesses. Specific growth focus on Financial Inclusion (Transformation) and Secondary Agriculture.

Lead Agri-Innovation

• Collaborate with product, digital, and credit teams to deliver fit-for-purpose, sector-relevant banking solutions, including climate-smart finance and ESG-aligned offerings. Scan external environment for “fit for purpose” innovation (including digital) that could be used in agricultural lending environment (Remote Sensing etc)

Engage and Influence

• Represent ABSA at strategic industry platforms, government forums, and client engagements. Build relationships with sector leaders, regulators, and development finance institutions. Engagement with all internal and external stakeholders is important.

Manage Risk Responsibly

• Drive the identification, assessment, and management of risks within the agricultural sector. Ensure that risk frameworks are adhered to and that all sector activities comply with the relevant regulations and standards.
• Proactive communication is critical to manage all stakeholders around risk in the sector (emerging and current).

Develop Talent and Leadership

• Lead a team of sector specialists and relationship bankers. Build future-fit capability in agricultural finance through coaching and strategic direction.

SKILLS

• Strategic thinker with a commercial mindset
• Strong leadership and sector influence
• Deep understanding of agri-finance and South Africa’s food value chain
• Excellent client engagement and stakeholder management
• Familiar with sector policy, climate resilience, and transformation imperatives

MINIMUM REQUIREMENTS

• Bachelor’s degree in Agriculture Economics (Master’s preferred)
• 10+ years of experience in agriculture finance or commercial agri-business
• Proven leadership in managing large portfolios or sector-based teams
• Demonstrated impact in stakeholder engagement and growth delivery

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: October 14, 2025 

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Job Summary

• Specific Role Purpose: Role will be focused on reporting and planning of all financial and management information within finance.
• Analysing and reporting of financial information in an accurate, complete and timely manner and providing business with meaningful insights and value-add perspective to enable decision making
• Continuously seeking ways to improve operations by scaling automated financial processes, performing deep dives on several topics and trend analyses.
• Crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives.

Job Description

Financial Planning Accountabilities

• Assist finance manager in developing processes and controls to ensure that the planning process is effective, supports business strategies and completed within the required timelines with the appropriate level of details.
• Build the financial model to support the business plan and ensure the model is in compliance with model governance through annual model review
• Understand and review assumptions provided by business to support the forecast
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Prepare and process all journals relating to the forecast on the relevant system within the required timelines.
• Review all journal entries posted relating to the forecast to ensure accuracy and completeness
• Provide accurate, complete and timeous reporting of the forecast to relevant stakeholders
• Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Transform and evolve Finance planning, tracking and control processes
• Present financial planning results to business highlighting performance and provide meaningful insights on possible risks and opportunities for the near future
• Take a commercial view on business and provide contextual insights into planned performance results
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the planning process.

Financial Reporting Accountabilities 

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Own and co-ordinate the core finance processes for PPB FDS Finance and contribute to the effectiveness of these processes for PPB and Group Finance (annual planning, forecasting, spend trajectory and reporting).
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Validate all financial and management reporting information for flash results, month end financial results and utilisation and reporting of various key metrics
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build/advise on pioneering new propositions.
• Take a commercial view on business and provide contextual insights into performance reports.
• Present financial results to business highlighting performance against plans, prior performance and providing meaningful insights on possible risks and opportunities for the near future
• Align to processes around month-end, year-end and planning cycles across the PPB finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Ensure that the CFO is appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Know BU financial ambitions and balance sheet aspirations of PPB in performance reporting.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.
• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Big Data, Advanced Analytics, mergers and acquisitions, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement.

Role / Person Specification

• Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA qualification preferred.
• 3+ years professional financial management experience

Knowledge and skills:

• Experience in executing finance processes.
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: October 14, 2025 

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

End Date: October 14, 2025

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Job Summary

• Responsible for identifying and managing legal risk for the South African business. Key point of contact on a day-to-day basis for the business team, and responsible for providing pro-active legal advice, support and risk management. Key focus area within our payments, acquiring, issuing and cash management business.

Job Description

Key Accountabilities

Negotiate, Draft and Review Agreements:

• Ensure agreements are drafted as quickly and efficiently as possible while protecting the Bank and mitigating risks.
• Attend to queries as quickly as possible.
• Successful conclusion of agreements, taken into account how certain clauses would impact the Business Unit and Bank' strategy.
• Consider, comment, negotiate and give advice on commercial agreements and schedules.
• Assist in structuring, negotiating and drafting commercial agreements and schedules relating to standard agreements, technology agreements and related transactions.
• Address all probable risks by seeing to it that they are sufficiently mitigated in the agreements drafted.
• Conduct legal due diligences on transactions.

Advisory and Opinions:

• Delivering excellent and effective legal advice and service to stakeholders, applying strategic thinking with advice given.
• Ensure technical correctness of agreements drafted by ensuring that the latest legal requirements have been included in the agreement.
• Staying up to date with all relevant laws, case law and regulatory directives and guidance, this is done by doing regular research on legal developments and attending training interventions.
• Ensure that all risks are sufficiently addressed in agreements entered by the Bank, understanding the requirements of business, legal issues and possible business risks and incorporating clauses in the agreements to address such risks and requirements.
• At all times ensure that sufficient legal knowledge has been obtained and updated with latest legal developments to ensure that they are correctly reflected in the agreements drafted.

Management of Legal Risks:

• Proactive updating of templates and identification of clauses for continuous improvement. 
• Ensure effective and appropriate verbal and written communication of the legal policies to internal clients.
• Proactive monitoring of compliance of the legal risk control framework.
• Adhere to Absa frameworks, policies and procedures applicable to the role, demonstrating sound judgement and responsible risk management and when required highlight breaches and request dispensations & waivers on a timely basis.
• Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for the business area.
• Understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions.
• Actively raise the profile of the legal function and improve on Legal Key Risks
• Manage and create awareness by embedding legal policies and control requirements in all areas of the business
• Provide appropriate challenge and equally be robust in the face of challenges
• Build strong risk partnerships with colleagues in other functions (especially key control areas)
• Fully understand the role of legal in AGL and how it interacts with other functions and the business.
• Identify and escalate non legal and legal risk issues
• Contribute to the creation of policies and controls

Stakeholder Management:

• Build relationships with key senior stakeholders within the legal and business functions across the Bank and become a trusted advisor.
• Timeous, appropriate and collegiate engagement and collaboration with Legal colleagues from other teams, particularly where matters are business facing or are related to another area of expertise (e.g. employment law).
• Timeous and proactive escalation of issues to manager (technical, stakeholder related and where matters have been open for more than 3 months), blocking out contract review time with manager sufficiently in advance so as to avoid urgency and delays.
• Timeous and accurate matters reporting, providing adequate detail and drafted in a manner that can be easily copied into a General Counsel report.
•  Explain legal concepts, clauses in agreements and risks to internal clients.
• Provide training that is beneficial / informative to internal clients by way of presentations, such as training on new legislation or recent legal precedents.
• Manage external counsel were applicable.
• Familiarization with the Bank’s internal governance.
• Contribute to industry wide initiative and develop a good network amongst peer group externally.
• Proactively collaborate across different teams and geographies within Legal to break down silos.

General:

• Leading and managing the payments team
• Proactive stakeholder management and raising the profile of the team.
• Identify instances where contract automation can be implemented to ensure efficiency.
• Deal leadership – ability and experience in leading large and complex deals.
• Develop and maintain a network with senior stakeholders by encouraging informal interactions and catch-up sessions to achieve good visibility and raise the profile of the team.
• Perform duties in line with the Absa values and uphold Absa’ values in transacting with stakeholders, customers and colleagues.
• Provide more than is required from stakeholders to ensure efficiency and excellence.
• Be an active and accountable member of the team by participating in initiatives and workstreams across the Legal function.
• Timeous conclusion of all mandatory training.
• Coach and mentor junior team members.
• Provide objective and constructive feedback and openly share knowledge and expertise.
• Contribute to the development and implementation of the team objectives and strategy.
• Make recommendations for and implement change.
• Works independently with minimal supervision and demonstrates the ability to supervise where appropriate.
• Ability to plan and manage projects and matters through to completion including around resourcing.
• Anticipates Market and Legal Developments and impact on Business.

Role/Person Specification

Professional/Technical Experience:

• At least 4years’ PQE in the field of commercial legal
• Ability to advise at a senior business level and establish credibility with senior stakeholders
• Experience in drafting and negotiating agreements is preferred

Academic and Professional Qualifications:

• Appropriate Law degree
• Admitted attorney in RSA
• Strong Commercial Law experience
• Degree from a leading educational institution with good academic results

Personal Attributes:

• Ability to work autonomously and as part of a team
• Very strong interpersonal skills
• Communication skills
• Well organized and efficient
• Excellent negotiating and influencing skills
• Integrity and reliability
• Excellent attention to detail
• Commercial acumen
• Business awareness, prioritization of risk and strong commercial focus
• Ability to manage a large (and often fluid) workload with effective prioritization as well as deliver under pressure and at speed

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)

End Date: October 10, 2025

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Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
• And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Job Details - Credit Risk Systems Specialist 

Key Accountabilities: 

• Understand stakeholder requirements and business objectives 
• Translate elicited needs and knowledge acquired into user story format 
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions 
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria 
• Provide strategic guidance to clients on Credit Risk System and general technology 
• Provide strategic advice on how best to use technology to achieve goals 
• Manage Credit Risk system changes and collaborate with in-house technical staff 
• Assist Stakeholders through the change-management process 
• Provide expert technical assistance to stakeholders 
• Meet with stakeholders to determine project requirements and goals 
• Provide assistance with technical issues and investigate system related queries 
• Revise existing systems and suggest improvements 
• Design, test, implement and monitor changes 
• Prepare and keep documentation updated 
• Prior experience in basic programming languages 
• Prior experience using data driven decision engines (FICO Decision Modeler, TRIAD, BLAZE, POWERCURVE etc.) 
• In-depth understanding of the Credit Risk lifecycle 

Competencies:  

• Applying expertise and technology 
• Relating and networking 
• Presenting and communicating information 
• Creating and innovating 
• Formulating strategies and concepts 
• Adapting and responding to change 
• Delivering results and meeting customer expectations 
• Entrepreneurial and commercial thinking 
• Meticulous approach to work 
• Detail orientated 
• Problem solving skills, ability to trouble shoot complex system issues 
• Analytical thinker 
• The ability to multi-task and work under pressure while producing accurate outputs 
• Self-motivated and requires very little supervision 

Abilities/Requirements: 

• Credit Risk experience 
• Decision Engine or Rules Engine exposure  
• Basic IT Programming knowledge 
• Software consultancy background 

Education and Experience Required 

• B-degree in (Business, Risk Management or Computer Science) or equivalent NQF level 7 qualification 
• Experience using data driven decision engines 
• Programming skills to create credit rules in risk software would be an advantage 
• Minimum of 5 years’ experience in the deployment of systems and tools to manage credit and risk. 

Additional Job Description 

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

Education

• Bachelor's Degree: Information Technology

End Date: October 8, 2025

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Job Summary

• As an Operational Risk Specialist, you will be at the forefront of driving our Enterprise Risk Management Framework (ERMF) and Operational Risk Management Framework (ORMF) within the Digital Business. 
• Your mission is to identify and mitigate risks associated with our operations and ensuring our business processes are robust and compliant. 
• You will assess business operations, identify issues in projects, processes, and new initiatives, and prepare impact assessments. 
• Your role will involve developing and implementing controls to minimize operational risks, participating in management committees, and continuously monitoring business processes to identify potential threats and ensure compliance with laws and regulations.

Job Description

Job Duties and Responsibilities

• Collaborate with internal stakeholders to understand Business Requirements, processes, and Product needs.
• Identify and track potential issues and risks that could impact financial and non-financial outcomes.
• Implement and embed Risk Management strategies to reduce risk exposure and losses.
• Provide management with reports on risk exposures to inform decision-making.
• Conduct regular assessments of Critical and Non-critical processes to ensure they meet required standards.
• Review policies to identify and address any gaps within the business.
• Coordinate with cross-functional stakeholders to drive Governance and maintain a Satisfactory Control Environment.
• Conduct thorough risk assessments for new and amended product proposals to identify potential Operational, Financial, Regulatory, and Reputational risks.
• Analyze the impact of proposed changes on existing processes, systems, and controls.
• Work closely with Product development teams, Business Units, and other stakeholders to understand the scope and objectives of New and Amended Product proposals.
• Facilitate Risk workshops and discussions to gather input and insights from various stakeholders.
• Ensure that New and Amended Product proposals comply with relevant policies and standards.
• Develop and recommend risk mitigation strategies and controls tailored to the specific risks identified in the product proposals.
• Prepare detailed Risk assessment reports and impact analysis for new and amended product proposals.
• Establish monitoring mechanisms to track the effectiveness of implemented controls and identify any emerging risks.
• Provide training and guidance to Product Development teams and other stakeholders on Risk Management practices and the importance of risk considerations in product proposals.
• Promote a risk-aware culture within the organization by sharing best practices and lessons learned from previous product launches.
• Prepare reports documenting Risk exposure and recommend solutions to mitigate risks.
• Proactively review processes to identify Risks or Potential issues.
• Coordinate efforts across the Business and Assurance providers to achieve optimal assurance outcomes.
• Ensure Compliance with Legislative and Regulatory requirements, Policies, and Standards, including monitoring Compliance training.
• Share your expertise with colleagues to help them navigate the evolving risk environment.
• Collaborate with peers to generate innovative ideas for risk identification.
• Perform other duties as required.

Education

• Bachelor’s degree (NQF 6) in Risk Management, Commerce or equivalent

Experience

• Minimum 3 years’ experience in a Specialist Operational Risk Management or related area

Skills:

• Communication: Ability to communicate effectively with a variety of stakeholders, including executive leadership, team members, and cross-functional partners. Proficient in various communication methods, including emails, phone calls, meetings, and presentations. Capable of explaining complex risk concepts clearly to non-risk professionals.
• Research: Strong research skills to gather information about business operations and associated risks, and to find solutions to mitigate those risks.
• Critical Thinking: Ability to analyze situations and make informed decisions based on available information. Skilled in evaluating potential risks of business processes and determining the best mitigation strategies.
• Industry Knowledge: Extensive knowledge of the financial and/or banking industry, including the types of risks these industries face and the best ways to address them.

Additional Requirements:

• Ability to perform in high-pressure and agile environments.
• Highly self-motivated and capable of operating independently.
• Proficient in using a range of mobile communication tools.
• Knowledge of Digital environments.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 10, 2025 

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist change management expertise.

Job Description

• Project Delivery: Liaise with the Change Council to gain approval on projects/change initiatives requested by the various business units (BUs) Assign the project/change initiative to the relevant portfolio manager in order for them to effectively resource the project. Vet the resources assigned to the project by the portfolio manager and approve or decline the proposal.
• Oversee the development of the project plan, funding approvals through regular discussions with the portfolio manager or project manager. Provide corrective guidance where needed and approve the final recommendations that the project manager will present to the business units.
• Hold weekly meetings with either the portfolio or project manager to discuss and review progress made, risks and issues identified and where needed, provide guidance and resolution on any relevant matters.
• Attend project governance meetings, for example, Steering Committees (SteerCo's), Change Councils, etc to maintain oversight of and review the project with all the relevant stakeholders.
• Review the architectural design proposed for the project/change initiative to ensure that it complies with the principles of scalability, reuse, sustainability, financial feasibility and ensure that the business processes are pragmatic. Any non-compliance to these principles will need to be reworked with the necessary individuals or they will need to liaise with the Sector's Chief Information Officer to provide dispensation.
• Where a vendor needs to be involved in the particular change initiative, work closely with the project managers to identify the most relevant vendor based on the desired change.
• Approve and manage the vendors' responsibilities and accountabilities on projects through regular reviews, meetings, steer co’s, and other general feedback sessions.
• Provide feedback on the various change initiatives currently in focus to the Chief Operating Officer (COO) on agreed period basis through one on one interaction.
• Provide feedback on a monthly basis for Executive Committee (EXCO) by updating the monthly EXCO report. Attend other Meetings to provide feedback as and when requested to do so by the COO.
• Provide feedback to any other stakeholders, for example, another General Managing, Project Sponsor etc as and when requested to do so by the stakeholder. To provide a holistic overview of all change projects by collating weekly and monthly progress and performance reports based on submissions from project managers.
• Develop executive summaries based o the key risks, issues and milestones for review by the Chief Operating Officer and all other key role players for each report pack. Timing of reports are dependent on project deadlines as determined by project managers and business process owners.
• Understand the business strategies and medium term plans (MTP) and ensure that new proposals for projects or initiatives are aligned to the elements before approving proposals.
• Prioritise the change portfolio by reviewing all new business cases against strategic priorities and negotiating with Head of the business area to finalise the priority lists. Mobilise executives within the business to support key programmes by communicating project intent and obtaining buy-in and resource allocation for delivery of key components.
• For all new project and system change requests, ensure that a thorough risk assessment is conducted to determine the interdependencies between this and other projects and the impact proposed changes may have on seemingly unrelated processes and systems.
• Review recommendations prepared by the team on how to address these and determine whether the risk and mitigation is adequate or the change should be altered or declined.
• Solutions Development and Implementation: Drive new thinking within the business by proactively identifying, incubating and packaging relevant concepts/solutions that can be applied to the BUs in such a way that they improve efficiencies, productivity and competitiveness, whilst reducing costs.
• Engage with the BU Heads on a regular basis, to understand the business drivers and areas in the business that compromise the business to deliver services efficiently and effectively and that are extremely expensive to operate or fulfil on.
• Creatively explore ideas that can help solve business problems identified above, by facilitating think tank session with staff to encourage the development of ideas that will lead to resolution.
• Provide specialised advice and direction to ensure that the team move these ideas from concept to action and that they prototype the ideas and test the effectiveness, feasibility and adoptability of the solution.
• Approve the packaged offering and ensure that it's presented by the relevant individual, to the business as an implementable solution.
• Support Change initiatives in which new concepts are being investigated or proposed and provide input, guidance and direction to these discussions.
• Contribute to the development of business unit strategy for the next 1-2 years by providing a view on potential improvements for product or services and an assessment of the existing situation and anticipated changes in the external environment. Review project closure documentation prior to giving the go-ahead to formally close a project.
• This includes reviewing the project deliverables against actual deliverables, the benefits realisation reports and the plans to move the processes or systems into business as usual.
• Architecture: Ensure that the business environment is appropriately architecture, so that the business as a whole can benefit from one holistic architecture, as opposed to individual silos which support each BU. In designing the architecture of business, specific focus needs to be placed on the Services Orientated Architecture (SOA).
• In conjunction with Group Technology, review, design, discuss and depict a single architecture for the business area. Give input to design architecture into discrete layers of functionality that support loose coupling and scalability from channel to back end applications.
• Conduct research on a frequent basis in order to remain up to date with trends in the industry and the extent to which they impact technology, processes and architecture and evaluate business position against these trends.
• People Management: Work with managers in the team to achieve excellent business results through continuous people development and mentoring activities
• Ensure the development of a high-performing team through embedding formal Performance Development and informal coaching for the management team on how to conduct meaningful Performance Development discussions with their direct reports and ensure that they conduct the process effectively
• Determine and analyse training and development needs for managers and ensure they do the same for their teams.
• Ensure that identified training is budgeted for and executed
• Establish and maintain succession plan for the management team in the area using the formal Talent Management process for identified talent and an informal process for remaining roles With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request
• Ensure that managers create effective workforce plans and recruitment demand plans for their areas
• Review requests from managers in the team for headcount changes. Recommend, approve or decline of the request to the COO.
• Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively Act as second level escalation point for all grievances raised in the business unit
• Ensure that all poor performance is addressed through the Absa Performance Accelerator (APA) Programme and that continued poor performance is adequately dealt with.
• Review APA reports to determine effectiveness of interventions Motivate employees in the department and ensure that their efforts are recognised Develop appropriate Employee Opinion Survey (EOS) action items together with the

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 10, 2025

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Job Summary

• To plan, manage and monitor the implementation of claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction
• Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 10, 2025

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Job Summary

• FAIS recognized qualification is essential, RE5 completed, evidence 12 months commission statements is essential. Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• FAIS recognized qualification is essential, RE5 completed, evidence 12 months commission statements is essential. 
• Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets
• Customer Engagement: Do activity planning by identifying the clients to be contacted during a particular period.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Manage own broker practice: Ensure that staff members (Broker Assistants an Interns as relevant) have a clear understanding of their roles and responsibilities within the practice

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: October 10, 2025