BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Core Description
- Responsible to develop, implement and maintain effective legal, risk, compliance and client contractual management strategies and practices within the organisation
Key Deliverables / Primary Functions
- Ensure that BCX operates within legal and regulatory frameworks.
- Facilitate communication between the board of directors, senior management, and various stakeholders.
- Identify, assess, prioritize, and monitor risks that could impact the organization's objectives and report on them to key stakeholders.
- Develop and implement risk management including Business Continuity strategies and policies.
- Ensure that BCX complies with relevant laws, regulations, and industry standards.
- Establish and maintain a compliance management system.
- Establish and maintain a client contractual management system.
- Collaborate with other departments to ensure a comprehensive and integrated approach to legal, risk and compliance.
- Prepare regular reports to relevant stakeholders on the organisation’s legal, risk and compliance performance.
Core Functional Skills & Capabilities
- Strategic Planning
- Impactful Communication
- Risk Management
- Business Acumen
- Critical Thinking
Core Behavioural Competencies
- Formulating Strategies & Concepts
- Persuading and Influencing
- Entrepreneurial & Commercial thinking
- Leading and supervising
- Writing and Reporting
Job Match
Minimum Qualifications
- NQF 8: Honours Degree/ Post Graduate Diploma in Finance/Accounting
- Additional Education -Preferred /Advantage
- Master in Business Administration (MBA)
Experience
- Minimum of eight (8) to ten (10) years working experience in Governance, Risk and Compliance of which five (5) years must be at Senior Management level.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
Level of Engagement
- Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
- Valid Drivers license
- Ability to work extended /long hours as and when required
- Willing to travel
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Develop solutions in accordance with business requirements and operational and service level agreements.
Key Deliverables / Primary Functions
- Contribute to the Converged Communication Solutioning Business Unit Strategy and Operational Model
- Accountable for producing complex, often multiple business unit solutions that meet the required levels of quality and standards within negotiated and agreed service levels, operational level agreements or contracts.
- Accountable for developing and presenting winning solution proposals including inter alia solution strategy, architecture and design, and pricing that meets client requirements and aligns with the BCX Converged Communication strategy
- Identify and mitigating Technology, Commercial and Delivery risks in proposed solutions.
- Engage with external clients, along with BCX sellers, to understand and shape client strategy and requirements and subsequently presenting solution proposals to those clients.
- Participate in client or vendor contract negotiations where required.
- Participate in deal qualification or selection processes
- Collaborate with and facilitating efficient engagement between and within BCX Divisions
- Establish and enhance relationships and network with partners, customers and vendors
Core Functional Skills & Capabilities
- Integrated Business Solution
- Infrastructure Development& Support
- Proposal Management
- Relationship Building
- Partnership Management
- Risk Management
- Vendor Management
- Solution Architecture
Core Behavioural Competencies
- Applying expertise & Technology
- Working with people
- Deciding & Initiating Action
- Persuading and Influencing
- Planning & Organising
- Entrepreneurial & Commercial thinking
- Job Match
- Culture Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
- Additional Education -Preferred /Advantage
Experience
- 7 years’ experience in solution architecture, of which 2 years at a senior level
Or
- If the highest qualification is grade 12, 9 years’ experience in solution architecture, of which at least 2 years on management level.
Certifications
- Relevant Certification will be an advantage
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
Level of Engagement
- Interact directly with internal & external clients
Special Requirements / Employment Condition
- Valid Drivers license
- Required to travel locally and/or internationally
Workplace / Physical Requirements
- Hybrid Remote Worker
- Revenue Generating
- Non-Billable
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Core Description
- Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.
Key Deliverables / Primary Functions
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day-to-day stability
- Manage problems and assist with support functions
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects
- Support users and support staff
- Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
- Provide network administration and support
- Integrate systems
Core Functional Skills & Capabilities
- Customer Service
- ICT Knowledge
- Process Orientation
- Result Orientation
- Infrastructure Development& Support
Core Behavioural Competencies
- Adhering to principles and values
- Culture Match
- Applying expertise & Technology
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
- Job Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma
- OR NQF 4: Grade 12
- Additional Education -Preferred /Advantage
Experience
OR
- Grade 12 & 5 years’ experience
Certifications
- CCIE (Cisco Certified Internetworking Expert)
- ITIL
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
Workplace / Physical Requirements
- Full-time Client Based Position
- Billable
go to method of application »
Core Description
- Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.
Key Deliverables / Primary Functions
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day to day stability
- Manage problems and assist with support functions
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects
- Support users and support staff
- Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
- Provide network administration and support
- Integrate systems
Core Functional Skills & Capabilities
- Customer Service
- ICT Knowledge
- Infrastructure Development& Support
- Process Orientation
- Result Orientation
- Problem solving
Core Behavioural Competencies
- Culture Match
- Job Match
- Delivering Results & Meeting customer expectations
- Adhering to principles and values
- Working with people
- Following instructions & procedures
- Coping with pressures & setbacks
- Applying expertise & Technology
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
- Additional Education -Preferred /Advantage
- NQF 6: 3 year Degree/ Diploma/ National Diploma
Experience
- 2 years relevant experience; experience in CISCO
- Networking preferred
Certifications
- CCNA
- CISCO
- Relevant Certification will be an advantage
- Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
Level of Engagement
- Internal and external stakeholders
Special Requirements / Employment Condition
Workplace / Physical Requirements
- Hybrid Remote Worker
- Revenue Generating
- Billable
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Core Description
- To install, monitor, test and maintain cloud and infrastructure solutions.
- To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.
Key Deliverables / Primary Functions
- Install, maintain, update and administer Backup software.
- Performs backup changes using Change management process and ensures all backups are properly run and completed within agreed backup windows
- Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.
System Administration of Backup Systems.
- Perform analysis of backup infrastructure and makes recommendations on improvements to meet business need and future capacity.
- Manage the resolution of complex problems and interfaces with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.
- Evaluates and applies software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
- Reviews/audit the existing backup schedules, policies, and operational considerations and recommends and establishes best practices. Ensure Regulatory Compliance.
- Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).
- Documents operational best practices processes and procedures related to the backup environment and recommends changes to procedures, resulting in operations optimization and improved service level agreements.
- Participates in technical exercises for disaster recovery to ensure high reliability and efficiency.
Core Functional Skills & Knowledge
- Troubleshooting
- ICT Knowledge
- Attention to detail
- Infrastructure Technology
- Problem solving
Core Behavioural Competencies
- Job Match
- Applying expertise & Technology
- Deciding & Initiating Action
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology or Computer Science
- NQF 4: Grade 12 National Diploma
- Additional Education -Preferred /Advantage
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering
Experience
- 5 years’ system engineering experience.
- Alternatively, 7 years’ system engineering experience. if Grade 12
Certifications
- Netbackup 8.2 certification.
- Veeam with replication certification.
- Veritas appliance certification (Flex and Access).
- Certification in VMWare and VSphere.
- Certification in Microsoft Windows and Linux.
- ITIL Foundation
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of Engagement
- Operational/Technical/Management
Special Requirements / Employment Condition
- Ability to cope under pressure
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Billable
Certification:
Experience:
- 5yrs+ of Operational Commvault support in an Enterprise with an in-depth knowledge of the functions and features of the product
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Core Description
- To manage and support customer technical solutions and provides general technical support on customer systems. Install, monitor, test and maintain cloud and infrastructure solutions.
- To provide specialised technical support (technology specific)
Key Deliverables / Primary Functions
- Support, maintain and manage the technical aspects of a managed Cloud/Operating system solution and ensure contracted service level agreements are met. Perform proactive activities such as health-checks, documentation updates and performance reporting
- Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
- Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
- Assist with project delivery.
- Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
- Assist colleagues and contribute to the quality and values
- Drive a proactive culture to reduce common causes of operational problems.
- Understand the requirements of being part of a 24x7 on-call operation
- Operates closely with associated infrastructure service teams to meet SLA’s and resolve problems
Core Functional Skills & Capabilities
- ICT Knowledge
- Infrastructure Technology
- Risk Management
- Teamwork
- Communication
Core Behavioural Competencies
- Working with people
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Analysing
- Deciding & Initiating Action
- Culture Match
- Job Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
- Additional Education -Preferred /Advantage
Experience
- 3 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support)
Or
- 5 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support) if highest qualification Grade 12
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Valid Drivers license
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
Method of Application
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