Vacancies at Hollard Insurance

Job Purpose:

• To design, develop, and implement high-quality, interactive eLearning content using Articulate Storyline, aligned with Hollard’s Group Learning Strategy. The role requires advanced eLearning development skills, strong animation and visual design capabilities, and a deep understanding of LMS platforms. The eLearning Developer will transform instructional materials into engaging digital learning experiences, ensuring adherence to corporate identity (CI) guidelines and accessibility standards.

Key Responsibilities:

Content Development:

• Develop interactive eLearning content, modules, simulations, and assessments using Articulate Storyline or other authoring tools, as required.
• As required update eLearning content, modules, simulations, and assessments using Articulate Storyline or other authoring tools, as required.
• Apply animation and visual design principles to enhance learner engagement
• Develop animation and design content, on occasion when required update or enhance animations and designs
• Ensure content is accessible, inclusive, and aligned with learning objectives

Storyboarding & Design Execution:

• Interpret instructional storyboards and translate them into digital learning experiences
• Collaborate with instructional designers and SMEs to refine content flow and structure
• Maintain consistency with CI guidelines and visual standards

LMS Integration & Support:

• Upload and configure eLearning content on LMS platforms
• Conduct testing and troubleshooting of course functionality
• Monitor learner engagement and generate usage reports

Quality Assurance & Continuous Improvement:

• Conduct peer reviews and QA checks on developed content
• Document feedback and implement improvements
• Stay updated on eLearning trends, tools, and technologies

Required Knowledge and Experience    

• 5 years of relative experience 

Core Competencies:

eLearning Development:

• Expert-level proficiency in Articulate Storyline
• Strong animation and visual design skills
• Ability to interpret and execute storyboards accurately
• Experience in creating SCORM/xAPI-compliant content
• Understanding of accessibility standards (e.g., WCAG)

Instructional Design:

• Familiarity with ADDIE, SAM, and adult learning principles
• Ability to collaborate with SMEs to translate content into engaging learning experiences
• Ability to read and interpret a storyboard and wireframe

Technical Proficiency:

• Office 365
• Articulate Rise, Adobe Captivate (beneficial)
• Graphic and animation tools (e.g., Blender, Adobe After Effects, Vyond)
• Virtual learning tools (e.g., MS Teams, Zoom)

Learnovate (LMS) Management:

• Solid understanding of LMS platforms (e.g., Cypher Learning, Moodle, SAP SuccessFactors, CrossKnowledge)
• Ability to upload, test, and troubleshoot eLearning modules
• Knowledge of metadata tagging, course versioning, and user tracking

Communication & Design:

• Strong writing and editing skills
• Ability to follow CI guidelines and maintain brand consistency
• Attention to detail and quality assurance

Educational Requirements    

• Bachelor’s Degree (recommended)
• Diploma in Education, Training & Development, or related field (preferred)
• Certification in eLearning development tools (e.g., Articulate Storyline) is (preferred)

Deadline:13th May,2026

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Job Purpose:

• Design, develop, and maintain engaging digital learning content aligned with Hollard’s Group Learning Strategy. Ensure optimal performance and continuous improvement of the Digital Learning Ecosystem (LMS, LXP, XR). Use instructional design models (e.g., ADDIE, SAM), AI tools, and data insights to create scalable, inclusive learning solutions. Support compliance, accreditation, and digital fluency initiatives. Provide system support, resolve issues, document functionality needs, and train employees.

Key Responsibilities:

Platform Management:

• Administer and maintain platform reliability, user adoption, and data integrity. Enforce standards and troubleshoot content and integrations. Manage communications, support, and escalations. Generate reports and dashboards to track engagement and impact. Train users and support testing and vendor integrations. Recommend upgrades and stay current with tech trends.

Learning Design & Development:

• Apply instructional design models and adult learning principles. Develop eLearning modules, microlearning, assessments, and simulations. Collaborate with SMEs and stakeholders for rapid prototyping. Ensure compliance with SETA, CPD, and regulatory standards. Embed accessibility and inclusivity (e.g., WCAG).

Content Planning & Development:

• Structure knowledge into modules with SME input. Align activities with business priorities and learning objectives. Ensure outcomes meet Unit Standards and are assessable. Create content that promotes mastery and supports diverse learners. Maintain quality and clarity in language and format.

Facilitation Guidelines & Evaluation:

• Provide clear facilitation instructions and assessment plans. Identify resources and implementation requirements. Structure learning sequence and timeframes. Document improvement opportunities for future revisions.

Media & Technology Use:

• Select appropriate media and collaborate with vendors. Stay updated on training trends and assist in multimedia content creation.

Required Knowledge and Experience    

• 5-6 years related experience
• Instructional Design: Strong expertise in design models, adult learning, and systems thinking
• Digital Learning: Experience with AI tools, adaptive platforms, and content development
• Compliance & Security: Knowledge of SCORM, xAPI, and data privacy protocols
• Analytics: Advanced Excel and reporting skills; interpret learning analytic
• Business Acumen: Understand talent strategies and manage multiple projects

Technical Proficiency:

• Office 369
• Articulate Storyline and Rise
• Captivate
• Rise
• Virtual tools
• Communication: Excellent writing and attention to detail

Educational Requirements    

• Bachelor’s Degree -recommended
• Diploma in Education/ Training & Development (preferred)

Deadline:13th May,2026

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Job Advert Summary    

• The Business IT  Audit Manager will play a key role in all phases of  Business Assurance engagements and will interact with senior and middle management across HINT subsidiaries. This role involves leading and executing business audits, managing complex projects, conducting research, and delivering data-driven insights.
• Responsibilities include proactively identifying and evaluating risks across strategic, operational, compliance, reporting, and internal control domains, with a strong emphasis on those emerging from digital transformation, cyber threats, data governance, cloud computing, AI, and evolving IT architectures. The Business Audit Manager will collaborate closely with stakeholders across IT, Risk, Compliance, Internal Audit and External Audit  to ensure effective risk mitigation and governance.
• This role also contributes to the development and execution of the Combined Assurance plan, ensuring alignment with the HINT Combined Assurance framework. The Business Audit Manager is expected to drive innovation in audit technology business practices,  provide risk and control training to HINT Heads of IT and Operational Management and support continuous improvement in audit quality and relevance.

Strategy and Planning:

• In conjunction with the Head of Risk and Compliance, set the business audit strategy and monitoring plan and oversee the implementation thereof.
• Deliver on the business audit strategic objectives by developing deeper perspectives and options for how to best serve our clients, solve problems, being proactive about suggesting meaningful improvements, leveraging subject matter expertise and considering broader organisational implications in terms of risk assurance.
• Continuously drive internal audit process improvement to enhance value delivery and strengthen partnerships with business stakeholders

Operational / Technical:

• Assist in developing the annual business assurance plan as well as determining resource needs.
• Manages overall business assurance engagements to ensure the timely delivery of the highest quality work, reports and value-add recommendations.
• Develops a thorough and comprehensive understanding of the overarching risk universe, processes and associated internal controls, issues, pertinent regulations and risks associated with the engagement scope.
• Assesses the design adequacy and effectiveness of the control environment, identifies control gaps and opportunities for continuous improvement and relates it divisionally and enterprise-wide, as appropriate.
• Performs audit work and analysis on complex audit areas.
• Provides opinions on business assurance findings, ratings and recommendations to  HINT Executive management.
• Engages and influences business management to act on recommendations to strengthen the control environment and make process improvements.
• Serves as trusted advisor and consultant to the department and business leaders to share knowledge and perspective on topics related to governance, risk, control and areas of expertise.
• Remains up to date with industry trends, emerging technologies, and regulatory developments impacting digital and cyber risk.

Stakeholder Engagement:

• Effectively build and maintain business relationships with all internal and external stakeholders, to become a credible and trusted advisor and business partner.
• Represent the HINT function professionally and effectively in all interactions.
• Maintain a deep understanding of the business environment, strategic priorities, risks and challenges as well as prevailing legislation and emerging industry trends.
• Effectively collaborate with second-line functions to support a coordinated and efficient combined assurance approach and avoid duplication of efforts.
• Build and maintain a strong relationship with internal and external audit teams.

Management and Leadership:

• Provide direction and leadership to the engagement team in executing the HINT combined assurance strategy.
• Build a high performance team through managing resources, coaching, mentoring, retention of critical staff, and talent development.
• Promote continuous learning and professional growth within the team.

Financial Management:

• Responsible for effective budget management and control within area of responsibility and projects.
• Ensure cost effectiveness and optimisation for own area of responsibility.

Expected Strategic/Operational Involvement:

• Strategic – 40% | Operational – 60%

Required Knowledge and Experience    

• Minimum of 5 - 6 years relevant experience in IT Audit of which 2 years are in a management/leader role, with a strong focus on digital technologies, infrastructure, and IT architecture.
• Proven experience in leading and managing high-performing teams.
• Strong track record of building and maintaining effective stakeholder relationships.
• Ability to manage and deliver complex projects within scope, time, and budget.
• Experience in project management.

Knowledge:

• Information Technology, digital and cyber domains, with knowledge of emerging technologies such as artificial intelligence (AI), cloud computing and data governance.
• Insurance/Financial services knowledge and experience
• Deep knowledge of the business environment and value-chain
• Knowledge of Finance, Governance, Compliance and Risk Management principles
• Internal audit methodology and best practice
• IA Charter, Standards and Code of Ethics
• Knowledge of COBIT and / or ITIL frameworks
• Knowledge of COSO framework
• Knowledge of risk management and risk management practices
• Intermediate Excel
• Intermediate Linux

Technical Competencies:

• Technical Report Writing
• IT Audit Methodologies
• General Insurance principles
• Data Governance & Privacy
• Practice management
• Risk assurance and management
• Well versed in IT General Controls (ITGCs)
• Governance, Risk & Compliance (GRC) Platforms
• Third-Party Risk Management
• Regulatory & Industry Standards

Educational Requirements    

• Relevant BSc degree as a minimum, as well as one or more of the following:
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• Offensive Security Certified Professional (OSCP)
• Certified Ethical Hacker (CEH)
• Certified Internal Auditor (CIA) / Professional Internal Auditor (PIA)
• Certification in Risk Management Assurance (CRMA)
• Certified in Risk and Information Systems Control (CRISC)
• Any other IT certifications related to software development or information security (ISO27001, PCI-DSS etc.)

Deadline:13th May,2026

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Role Objectives:

• To ensure that sufficient information is sourced in order to allocate claims correctly. To ensure a WorldClass experience in terms of Customer Service i.e. Continuous improvements.

Key Responsibilities:

• Establish and Review merits of a claim
• Acknowledge receipt of claim towards broker / direct client
• Determine whether a third party or recovery and segment accordingly (Recovery / Liability)
• Identify feasible recovery matters to be handed to recovery area and non feasible.
• Ensure that information according to liability requirement management rules are sourced prior to matters being handed to the liability product line
• Check that all the required information is on file (quantum, merits, claim form, info obtained aligned with requirement management).
• Utilise external resources in order to obtain critical information
• Complete system notes appropriately (Detailed and comprehensive claims log notes)
• Identify and recommend areas / ways to improve processes.
• Use appropriate tools to track the use of time of resources, money, materials or equipment.
• Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
• Be aware of capacity building initiatives (i.e. development programmes, training, mentorship, coaching
• Align own behaviour with the organisation culture and values
• Actively participate in own professional development and career path.
• Manage expectation of broker / direct client
• Improve service though value adding broker service
• Provide customer services in line with quality and performance standards
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party

Required Knowledge and Experience    

• Minimum 6 months to 1  year experience in Office administration

Educational Requirements    

• Matric
• LLB / Legal / Para Legal Degree

Deadline:13th May,2026