Vacancies at Shoprite Group of Companies

Purpose of the Job    

• The Product Owner II is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns products of varying complexities, engaging, and collaborating with product management to execute the product vision, strategy, and roadmap. 

Job Objectives    

• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives. 

Continuously refine and sequence the product backlog:  

• Provide clear direction to the team.
• Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria. 
• Ensure all user stories are written and that each user story has acceptance criteria.  
• Sequence team backlog - Must prioritise work for teams' main stakeholders with demands for change from other stakeholders. 
• Ensure team backlog readiness for next iteration (enough user stories / enablers are ready to be worked on in the next iteration) 
• Include the team in enough of the backlog refinement to ensure familiarity ahead of the next iteration 
• Ensure the team is familiar with the features being brought into Sprint planning
• Collaborate with BEM / Product Manager / Team in the refinement of the Program Backlog 
• Keep BEM / Product Manager informed of progress in achieving team Sprint objectives 
• Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities
• Provide clear solution direction to the agile team.
• Apply economic decision making. 
• Sequence user stories based on team PI objectives. 
• Balance PI objectives with local team requirements. 
• Ensure team backlog readiness for next iteration.
• Include the team in backlog refinement. 
• Participate in ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI 
• Planning, daily stand-ups, and system demos. 

Participate in relevant team level events:  

• Provide vision for iteration planning and participate in iteration Planning.
• Accept completed work in iteration Demo.
• Participate in relevant Scrum ceremonies - ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, Sprint Planning, Sprint Review, Sprint Retrospective, daily stand-ups, and system demos. 
• Track progress towards the release of a product.
• Help create a release plan and track progress towards the release of a product. 
• Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.
• Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey.  
• Provide input and support into the strategic customer experience improvements that help drive customer acquisition, customer retention and conversion. 
• Actively promote and advocate product features and customer-first product design. 
• Adhere to and improve customer service levels across businesses and service.
• Provide integrated reporting and feedback.

Qualifications    

• Degree in Business, IT, Engineering, Marketing, or another relevant field – (essential). 
• Certified Product Owner / certified SAFe Product Owner – (essential). 

Experience    

• +4 years’ experience in a Product Owner role, working in an agile team with proven success 
• launching new product features and translating business strategy and analysis into successful consumer products – (essential). 
• Experience collaborating across multi-disciplinary teams to deliver projects – (essential).
• Strong understanding and experience with analytics and big data – (essential).  
• Commercial experience in digital led business development environment – (essential).  
• Customer user and loyalty experience – (essential).
• General marketing or retail experience – (desired).  

Knowledge and Skills    

• Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (essential).
• Exposure to the African digital market and customers – (desired).  

Closing Date    

• 2026/03/20

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Purpose of the Job    

• We're searching for a Pharmacy Manager to join our team at Medirite Broadway. In this role, you will be tasked with leading a team and ensuring that the pharmacy operates seamlessly and efficiently.

Key Performance Areas include:

INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.
• Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Objectives    

INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.

Qualifications    

Essential

• Bachelor of Pharmacy degree/ equivalent qualification.
• Registered as a pharmacist at the South African Pharmacy Council (SAPC).

Desirable

• A PCDT (Primary Care Drug Therapy) qualification.
• Registered as a tutor.

Experience    

Essential

• Experience in managing and leading staff.
• Experience working in a retail pharmacy environment.

Knowledge and Skills    

• Knowledge of Retail operations.
• Knowledge of dispensing systems and ordering systems.
• Knowledgeable with regard to pharmacy legislation.
• Knowledge of financial management principles and systems.
• Computer literacy – MS Office skills.
• Unisolv experience.
• Marconi experience (advantageous).
• Effective conflict management skills.
• Excellent interpersonal and customer-centric skills.
• Excellent organizing and planning skills.
• High level of attention to detail.

Closing Date    

• 2026/03/23

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Purpose of the Job    

• The Store Replenishment Analyst will assist in analyzing data to provide integrated and accurate feedback to enable the replenishment function to ensure stock availability for customers.
• The Analyst will also maintain store replenishment parameters to create accurate store orders and support store operations with regards to all inventory-related queries and issues.

Job Objectives    

• Key role is to ensure the departments KPI's achieves desired results - In stock, Branch stock Levels, stock % sales
• Fault finding/ root cause analysis on all store replenishment related problems
• Maintaining store replenishment parameters to create accurate store orders
• Support store operations with regards to all inventory related queries and issues

Data tracking and analysis

• Generate high level reporting utilizing large volumes of data to inform decision to management
• Relationship Management: Communicate & build relationships with vendors, divisional management, branch personnel, buying community and supply chain to support the department's ability to achieve KPI's

Qualifications    

• Recognized tertiary qualification in; Supply Chain Management/Business Sciences/ Statistics / Quantitative Management

Experience    

• Minimum of one year relevant (Retail/Supply Chain) experience

Knowledge and Skills    

• Strong numerical and analytical skills
• High proficiency in interpreting data to build reports
• Strong willingness to learn and adapt
• Strong ability to grasp complex concepts and understand the bigger picture
• Strong ability to communicate both up and down the hierarchy within a lare organization
• Experienced in root cause analysis/ problem solving
• Experienced with using analytical tools
• Knowledge of the fuctions that support supply chain * 4Ps model (Product; Price; Promotion; Place)
• Demonstrated ability to work unsupervised and under pressure

Closing Date    

• 2026/03/2

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Purpose of the Job    

• The purpose of the Network Security Engineer I is to participate in building the cybersecurity infrastructure used to protect computer systems, networks and track incidents for the group.
• The role is responsible for monitoring the network security to detect and respond to security breaches and ensure that all platforms are protected.
• This role will also implement security measures that effectively safeguard sensitive data in the event of a cyber-attack.
• The Security Engineer I is also responsible for the development and execution  of low to fairly complex cyber security initiatives and requires a professional who is comfortable with multitude of problem-solving challenges who can work in a fast-paced environment and has a clear passion for cybersecurity and related technologies.

Job Objectives    

• Translate security and technical requirements into business requirements and communicate security risks to the relevant business stakeholders.
• Identify new security threats by conducting continual monitoring, vulnerability assessments and log analysis.
• Assist with installation or processing of new security products and procedures.
• Monitor networks and systems for security incidents
• Provide security recommendations.
• Conduct proactive research to analyze security weaknesses and recommend appropriate solutions.
• Recommend innovative technologies or other methods that will enhance the security of IT environments.
• Participate in the forensics of security incidents.
• Assist with the development of standards, policies, procedures and best practices documentation.
• Support the automation of security controls, data and processes to provide enhanced metrics and operational support.
• Stay abreast with emerging security threats, vulnerabilities, and controls.
• Identify and implement new security technologies and best practices.

Qualifications    

• Diploma / Degree in computer science, cybersecurity, or any related field - (essential)
• Recognized industry certifications in cybersecurity such as Security+, OSCP - (highly beneficial).

Experience    

• +2 years of experience in cybersecurity, with experience across a variety of security products including firewalls, EDR, SIEM, WAF, IAM, PAM, DLP and encryption solutions - (essential).
• Experience in creating new ways to solve existing production security issues and recommending 
• security enhancements - (desired)
• Experience in Incident Response including the ability to document any security threats, resolve technical faults, and allocate resources to deliver real solutions in a cost-effective way - (desired).

Knowledge and Skills    

• Knowledge of services related to cloud computing, network, storage, content delivery, administration, and security - (essential)
• Demonstrable understanding and exposure to Information Security standards, architecture, and models - (essential)
• knowledge of automation and DevSecOps skills - (desired).
• Understanding of software development principles, including design patterns, code structure, programming languages, continuous integration, continuous deployment, and deployment orchestration - desired)
• Knowledge of cloud services related to cloud compute, network, storage, content delivery, administration and security - (desired).

Closing Date    

• 2026/03/30

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Purpose of the Job    

• The purpose of this role is to ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.
• The role facilitates effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements.
• The role acts as a bridge between the business unit, organisational stakeholders, and the solution team.
• The Functional Analyst works closely with a cross-functional team and supports the system designers with co-creating sustainable new solutions. Specialised knowledge of systems analysis, and the creation and testing of low to medium complexity applications, will be a key success factor in providing relevant technical solutions and practical configuration execution.

Job Objectives    

• Execute systems analysis of technical application requirements and participate in the planning and design process and fit-for-purpose specification documentation and solution 
• assessment and validation of low to medium complexity solutions to business requirements and processes using appropriate tools. Specify testing, training, definition, and implementation of standardised procedures for support of practical business solutions. 
• Performing assigned gap analysis to determine and understand the functional business requirements and changes as defined by the Business Analysts, Product Owners and other 
• stakeholders. Identify problem areas, measure various areas of performance, propose changes and develop process improvement initiatives. 
• Perform systems integration of low to medium complexity and provide support to the systems designer in the identification of data conversion and reporting requirements.
• Work collaboratively within and across functions, building and maintain a trust relationship with business and IT stakeholders by delivering what was promised and providing technical support to the team as well as system users.
• Estimate, schedule and prioritise discrete pieces of work and deliver consistent, quality, and accurate results on business-critical projects. This includes accurate and justifiable effort estimations for completion of work, identifying business and functional dependencies to effectively prioritise and schedule delivery of assigned work packages and providing accurate and concise feedback to team leads, highlighting task status, issues and risks.
• Assist with the preparation of test scripts and execute testing of the configured scenarios, in accordance with systems and unit test standards. Participate in execution and documentation of tests. Provide input into training, testing and related procedures and processes to support delivery of the solution(s). 
• Execute / perform QA handovers and assist test data and go-live support activities. Maintain test case repository.
• Troubleshoot system related issues and channel transactional data. Track and report on systems/software defects. Assist with and provide timeous feedback on ad-hoc queries from business stakeholders. Gather user issues, analyse, prioritize and document using JIRA.
• Provide input into the scope of a solution and ensure an understanding of the scope by relevant stakeholders. With support from Senior Functional Analyst present functional designs to functional areas on assigned projects to facilitate agreement and sign off from all concerned users and stakeholders on the suggested design and solution.
• Execute solutions according to the requirements of the respective business area, ensuring the system reacts and operates within the confines of the request.
• Support the deliverables throughout the system lifecycle and complete assigned deliverables for compliance according to agreed plan, supporting the delivery of projects in assigned area, while consistently reviewing and analysing accuracy and quality of own deliverables.
• Maintains clear communication channels with project team on work status. Raises issues with manager as identified in area of focus that may affect the quality of delivery or timelines of the project.
• Continuously support the business environment, through maintaining an understanding of initiatives and objectives, its various line portfolios, and the current trends and developments in the technology field.
• Work within the framework Agile methodologies and/or other agreed cross-functional team ways of working and help foster a culture of collaboration, commitment and continuous improvement.

Qualifications    

• 3-year IT qualification - (essential)
• MS SQL fundamentals (Introduction to SQL) Certification - (essential)
• Business Analyst / Functional Analyst course or similar - (desired)
• MS SQL - Querying data with Transact Certification - (desired)

Experience    

• 3-year IT qualification - (essential)
• MS SQL fundamentals (Introduction to SQL) Certification - (essential)
• Business Analyst / Functional Analyst course or similar - (desired)
• MS SQL - Querying data with Transact Certification - (desired)
• Experience in a Retail and or Financial Services industry - (desirable).
• Experience of working on projects within the Software Development Life Cycle – (desirable)
• Experience in cloud solutions – (desirable). 
• Change management experience – (desirable). 
• Exposure to vendor management - (desirable).
• Exposure to Project Management - (desirable).

Knowledge and Skills    

• IT Support and Operations knowledge – (essential).
• Working knowledge of different operating systems and Internet technologies - (essential)
• Incident management system knowledge - (desirable).
• Foundation knowledge of Cloud technologies – (desirable).
• Foundational knowledge of core programming technologies - (desirable).

Closing Date    

• 2026/03/23