Vodafone Global Enterprise is part of the Vodafone Group, dedicated to simplifying the management of global communications for the world's largest multi-national companies.
Specialists in enterprise mobility, Vodafone Global Enterprise focuses on implementing mobility strategies and solutions tailored to the needs of global corporations - enabling them to fo...
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Role Purpose/Business Unit:
- To support the Managing Executive of Risk, Regulatory and Compliance with the implementation and management of key compliance initiatives by enhancing and maintaining the existing controls within the financial services division as it specifically relates to insurance, payments, lending and / or banking related products and services.
- The role will further provide general day to day support in terms of managing stakeholders and the needs of their respective business units.
Your responsibilities will include:
- Interfacing, monitoring and advising on pending, anticipated and new legislation and bills that impact on the businesses.
- Assisting in the preparation of business risk and / or privacy impact assessments.
- Assisting the broader Risk, Regulatory and Compliance team in ensuring compliance with the current regulatory environment, internal policies and relevant
- contractual agreements in accordance with an internal compliance plan.
- Sourcing and providing reference materials and doing relevant legal research and providing legal opinions and advice regarding interpretation of laws vis-a-vis the
Company’s operations, from time to time.
- Assist in the development of Terms and Conditions for New Products as may be launched from time to time.
- Preparing, vetting and / or facilitating the execution of legal documents / agreements in conjunction with the Vodacom Group Legal division.
- Create a mechanism to ensure timely renegotiation and renewal of key contracts prior to expiry as well as engaging with the outsourced service providers to
- provide oversight and assess levels of risk and compliance.
- Assist the business in coordinating any engagements with industry regulators.
- Any other duties as may be assigned by the ME: Risk, Regulatory and Compliance from time to time.
Stakeholder management
- Analyse and facilitate responses to complaints (internal and external).
- Engage with internal (Project Support) and business stakeholders.
- Assist in the implementation of the compliance training and awareness program
- Assist management in creating a compliance culture and in embedding compliance principles, values and sound business practices into existing training mediums.
- Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the Company.
- Regulatory analysis as it relates to respective business units of the Financial Services division
- Assists with the analysis and documentation of regulatory compliance requirements especially as it relates to opportunities that may be relevant to the division.
- Assessing the risk of changes to Regulatory Environment
- Identify and track changes to existing and new laws
- Impact analysis across business processes and systems
Job Knowledge:
- Excellent Interpersonal and Communication Skills.
- Proven track record of previous legal, compliance and contract drafting and negotiation skills, especially in the context of a financial services company.
- Good understanding of both Technology Law as it applies tothe financial services industry.
- A good understanding of Laws and Regulations, as it relates to payment services, privacy, outsourcing arrangements, and a workable knowledge of insurance, lending and investment based laws within South Africa.
- Demonstrate ability to interact with regulators.
- Prior experience in a law firm and / or multinational company.
- Build trust and maintain values that ensure mutual respect between the Company and other stakeholders (internal & external)
- Able to guide and assist professionals and synergize with other departments / functional heads.
- Ability to multitask and work in a fast paced environment.
- Results-driven, perseverance, proactive, responsible and an ethical person with a passion for regulatory and ability to strike a balance between compliance and business interest.
Job Skills:
- Ability to transfer regulatory knowledge into sound business practices.
- Analytical and sound financial / commercial acumen.
- Effective interpersonal and communication (verbal and written skills)
- Relationship management including influencing and persuasion skills
- Presentation and facilitation skills
- We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 12 August 2025.
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Role Purpose/Business Unit:
- To oversee and manage the sales teams and collaborates with internal and external stakeholders with the objective to defend and grow the base, through ensuring account planning and opportunity management translate to sales, implementation and delivery of service that are geared towards the achievement of sales targets, customer experience and commercial objectives of the portfolio i.e. meeting annual targets on sales, revenue, profitability margins etc .
Your responsibilities will include:
Sales Management
- Manage, monitor and review sales targets (responsible for the overall sales number)
- Contribute to sales targets setting for the respective sales team in line with overall sales target.
- Operationalise the sales plan so as to meet the sales targets.
- Provide account data to the manager for developing a sales plan and monitoring its implementation
- Leadership of virtual account teams to meet targets for profitability and revenues
- Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the portfolio
- Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
- Ensure operational Service delivery of all service touchpoints through the management and mentorship of the sales team.
- Identify potential new opportunities through analysis of business intelligence reports
- Understand customer patterns and market behaviour to define data-driven forecasting strategies to increase profitability through improved targeted sales strategies
- Provide leadership, guidance and motivation to the sales team
- Direct lead generation initiatives to support new business acquisition via the sales team.
- Represent Vodacom at client negotiations
- Provide input to the Product teams for pricing and product development
- Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service
Stakeholder Management
- Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
- Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
- Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
Reporting
- Prepare monthly/ Weekly Run Rate and Demand Management
- Perform Sales Analysis by product
- Annual Sales Strategy & Budget Planning
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Forecast and track key account metrics
- Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
Delivering through People:
- Oversee the activities of the team to ensure effective delivery of business outcomes.
- Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
- Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
- Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
- Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
- When required, initiate disciplinary processes for team members calling on support from HR when required
- Resolve grievances raised by team members and escalate only if required
- Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.
Minimum:
- B Degree/Equivalent
- A Post Graduate Degree advantageous
- A minimum of 7+ years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
- Portfolio management
- Ability to increase NPS results and reduce administrative expense
- Ability to build relationships
- 3+ years management experience
Technical Competencies
- Strategic mind set and out of box thinking
- Experience in solution selling within enterprise customers
- Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
- Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
- Robust understanding of account P&L
- Experience working in multinational matrix organisation
- Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
- Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities for
- Understanding of the SA telecommunication landscape
- Understanding of Companies customer requirements
- Understanding of technical concepts and the ability to communicate it as viable appealing market offerings
- Understanding of SA business landscape
- Understanding of the Value Chain Analysis with regards to various customer businesses.
Behavioural Competencies
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13 August 2025.
go to method of application »
Role Purpose/Business Unit:
- The Partner Account Manager (PAM) is responsible for driving partner channel objectives and collaborating with internal and external stakeholders with the objective to grow and defend the allocated base, through maintaining and growing partner and customer relationships and opportunity management translating into sales.
- The PAM is responsible for management of the allocated partner distribution, and the execution of required strategies that is geared towards the achievement of sales targets, customer experience and strategic objectives of the partner channel, meeting annual targets on sales, revenue, inflow, growth, profitability margins etc .
Your responsibilities will include:
- Sales & Stakeholder Management
- Primary owner of the relationship for the partner portfolio
- Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
- Acquire a thorough understanding of key partner/customer needs and requirements.
- Drive channel objectives across the partner base to meet annual targets
- Develop and grow partner relationships to create new value and opportunities.
- Provide valuable inputs the manager for developing a sales plan and monitoring its implementation across the partner base
- Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
- Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
- Performance management of partners and stores on the allocated partner base
- Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
- Own escalated partner & customer complaints, for the allocated distribution, from a service perspective.
- To support finance & credit control in recovering overdue and non-payment by clients.
- Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
- Serve as the link of communication between business partners / key customers and internal teams.
- Resolve any issues and problems faced by partners & customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Reporting
- Prepare monthly/ Weekly Run Rate and Demand Management
- Perform Sales Analysis for the allocated partner base and store base
- Annual Sales Strategy & Budget Planning
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics (partner account planning)
- Forecast and track key account metrics across the allocated partner base
- Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic partner account Planning & Customer Account Planning with partners)
The ideal candidate for this role will have:
- Degree / Diploma – Essential. (A 3-year Sales / Technical or Business Diploma/Degree or SAQA Accredited relevant Equivalent)
- A minimum of 3+ years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
- Partner Channel / distribution management
- Strong understanding of Indirect sales models & partner ecosystems
- Strong understanding of mobile and beyond mobile products and solutions, market dynamics and sales
- Ability to build & grow relationships
Technical Competencies
- Experience in solution selling within enterprise customers
- Proven track record in managing business partners and driving sales through business partners
- Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
- Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
- Successful track record of managing multi- industry sales and demonstrate profitable revenue growth
Behavioural Competencies
- Partner management: Maintaining and growing partner relationships & partner distribution, focussing on driving sales through partners and meeting partner channel objectives
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13th August 2025
go to method of application »
What you’ll do
- The Senior Specialist: Quality Assurance role will oversee MAST infrastructure projects
- This role requires ensuring projects are delivered meeting the highest quality standards, on time, and within budget.
- The Senior Speciality will coordinate cross-functional teams, manage stakeholder relationships, and uphold rigorous quality assurance protocols to ensure operational excellence.
Who you are
Key accountabilities and decision ownership :
Quality Assurance & Control
- Implement and enforce quality control measures to ensure all project deliverables meet required standards.
- Conduct regular quality inspections during and after site completion, addressing any issues promptly.
- Maintain up-to-date knowledge of industry standards (e.g., ISO9001/2008, SABS) and ensure compliance throughout project execution.
- Driving a culture of continuous improvement and excellence within the project team
- Project Planning & Continuous Improvements
Requirement Analysis
- Review and understand business and technical requirements.
- Identify testable elements and clarify ambiguities.
Test Planning
- Develop a comprehensive quality test strategy and plan.
- Define quality assurance scope, objectives, resources, and timelines.
Test Execution
- Perform manual or automated quality testing.
- Log and track defects with detailed reproduction steps and evidence during quality test phase and collaborate with Project Managers to ensure timely resolution.
Process Improvement
- Identify areas for improvement in QA processes.
- Suggest and implement best practices and standards.
Compliance and Standards
- Ensure adherence to industry standards (e.g., ISO, CMMI).
- Support audits and quality reviews.
Stakeholder Management
- Manage relationships with stakeholders, ensuring their needs and expectations are met.
- Facilitate regular meetings and updates to keep stakeholders informed of project progress.
- Strong collaboration with the Projects and Site Permitting teams
Reporting and Documentation
- Document quality test results and provide quality metrics.
- Communicate risks, issues, and progress to stakeholders.
Core competencies, knowledge and experience :
- Minimum of 5 to 8 years of experience in Quality Management, preferably in the telecommunications / built environment
- Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
- Time Management: Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Problem-Solving: Ability to think critically and creatively to overcome challenges, obstacles as well as non-conformance management.
- Risk Management: Proficiency in auditing, identifying, assessing, and mitigating project delivery risks.
- Budgeting: Experience in managing project delivery, budgets and financial resources effectively.
- Technical Proficiency: Knowledge and experience with Quality Management software and tools (e.g., Procore, Autodesk Build)
- Proficiency in QA/ QC documentation and procedures
Must have technical / professional qualifications:
- Education: Bachelor’s degree or diploma in Engineering, Built Environment or a related field.
- Certifications: Quality Management Qualification Essential; Project Management Qualification (Desirable)
- Minimum of 5 - 8 years of experience in Project Management, Quality Management, preferably in the telecommunications / built environment.
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Role purpose:
- To deliver and execute on the segments marketing plan, across the various business units in the region.
- To drive operational initiatives within the region to drive market growth through data-driven insights and competitor analysis, in order to shape innovative campaigns and enhance brand positioning.
Your responsibilities will include:
- Planning, execution and evaluation of regional segment marketing plans and implementation into the channels
- Drive brand objectives with external service agents, media, and other key role players.
- Report on monthly advertising, sales, and promotion budgets, track to ensure positive ROI.
- Conduct post campaign evaluations on all promotional and marketing activations to determine implementation effectiveness and return.
- Monitor the use of the Vodacom brand at events, sponsorships, and promotions for consistent application and visibility, ensuring compliance according to CI, standards, policies, and procedures
- Provide support with regional advertising and branding – billboards, branding rollouts, pop-up store locations, regional radio stations etc
- To conduct comprehensive market analyses to identify trends, assess competitor landscapes, and leverage insights for targeted campaigns, and ensuring sustained growth and competitive positioning.
- In depth understanding of / and implementation of segmentation across business units within the region
- Brief in artwork and drive bookings and execution of schedule as per Segment requirement
- Book media for all regional adverts across all business units
- Drive ATL (above the line) and BTL (below the line) campaigns to support Channel and VB Sales
- To drive and support national campaigns for the region.
- Responsible for implementing channel deals, trade activations, pricing and propositions within region
- Post-paid regional deals to be developed and implemented
- Utilize insights provided by the Insights team and propose and implement solutions to ensure gap closure through the development of competitor activity plans.
The ideal candidate for this role will have:
- Matric / Grade 12, and
- 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with
- 3-5 years relevant experience (essential)
- Valid Driver’s licence (essential)
Core competencies, knowledge, and experience:
- At least 3-5 years experience in brand management, retail marketing and sales.
- Functional Marketing experience across ATL, BTL, experiential marketing, media, PR, etc.
- Analytics to measure effectiveness of marketing.
- Critical Thinking and problem-solving decision making.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13 August 2025
go to method of application »
Role Purpose/Business Unit:
- This role is directly responsible for ensuring the scalability of digital platforms within Vodacom and will be actively involved in designing and delivering software development that is fit for purpose in the future.
- The role requires in-depth knowledge of mobile software architectures, languages, and frameworks, as well as web platform technologies, with a strong focus on building robust eCommerce solutions and backend systems that support secure transactions, scalable product catalogues, and seamless user experiences.
- The role will be directly responsible for compliance with strategies, architectures, and frameworks in managing the development, performance, and stability of applications using agile delivery, deployed and DevSecOps methodologies.
Your responsibilities will include:
Design and develop:
- High-level technical strategy and architecture for web and mobile
- Implementation options for all application initiatives and/or features for the organization
- Web and mobile governance processes and structures
- Integrity, stability, performance, and scalability of the web and mobile environments
- Work collaboratively with a squad and support IT teams to ensure high-quality software delivery
- Engage with technology partners, cross-functional IT groups, and the Business to maximize the effectiveness and efficiency of development and support activities
- Work closely with the Business and IT teams to understand business strategy and contribute to the achievement of strategic goals
- Provide oversight to investigation, analysis, and management of technology risks, issues, and dependencies in all programs/projects
- Provide oversight and standards for CI/CD pipelines, relevant documentation, and agile practices.
- Conduct periodic reviews with the team to enhance SLAs by proposing improved controls and metrics and general improvement plans.
- Automate controls and metrics to improve architectural principles & align to strategy
- Encourage best practice and knowledge sharing with partners and cross-functional groups
- Participate in detailed-level technical solution definition and design to achieve stable mobile and web applications
The ideal candidate for this role will have:
- 3 years National Diploma or Bachelor’s in IT diploma or relevant field
- Extensive experience, 5+ years of hands-on development with Node.js and React
- Proven experience (5+ years) working with SQL databases such as PostgreSQL and Microsoft SQL Server.
- 5+ years of deep backend development experience using C# (.NET) and/or Java, focused on scalable, high-performance systems.
- 4+ years working with AWS, with DevOps Engineer – Professional and Solutions Architect – Professional certifications
Core competencies, knowledge and experience :
- Extensive experience in developing web and cross-platform mobile applications for iOS and Android, using modern frameworks and tools tailored to each platform.
- Solid understanding and practical experience with NoSQL databases (preferred: AWS DynamoDB)
- Proficient in containerization technologies, including Docker, and container orchestration using Kubernetes or OpenShift.
- Demonstrated expertise in designing and developing scalable, secure, and high-performing eCommerce solutions, with strong knowledge of digital payment
- systems, customer journey optimization, and integration of analytics tools for tracking user behaviour, conversion metrics, and business performance insights.
- Strong knowledge of CI/CD pipelines, including design, implementation, and optimization for automated build, test, and deployment processes.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13 August 2025.
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Role Purpose/Business Unit:
- Cultivating and managing constructive working relationships with Business Stakeholders.
- Co-ordinating and Reporting on improvement initiatives within Vodacom with a specific focus on Process Improvements, Risk mitigation and Risk awareness.
- Providing Specialist support to the Forensic Division.
Your responsibilities will include:
- Interfacing with the Customer experience team to ensure communication through touch points are consistent and ensuring correct processes are in place to support the communication
- Ensuring correct and relevant reconciliations between online transitions and financial institutions are in place.
- Communication on and Co-ordination of Process and System improvement initiatives.
- Creating monthly/weekly reports on fraud findings/ causes/ recommendations and statistics with support from Senior Specialist and Principal Specialist Process Solution and Improvement
- Extracting and Consolidating Information for the Forensic Department to aid in investigations.
The ideal candidate for this role will have:
- Matric / SAQA Accredited Equivalent (essential)
- 3 year Degree or Diploma in Information Technology or Equivalent ( Essential )
- A minimum of 3 years relevant experience
- Intermediate / Advanced SQL (PLSQL) and/or Informix (Essential)
- Experience with system process and data structures
- Tactically astute, with a proven track record in the delivery of challenging business results.
Core competencies, knowledge and experience :
- Strong Interpersonal skills
- Sound Analytics skills
- Presentation and communicating skills
- Has extensive knowledge of Vodacom’s Products, Services and Business Processes.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 14 August 2025.
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Role Purpose/Business Unit:
- The Specialist: DevOps Engineer plays a pivotal role in guaranteeing the operational excellence and unwavering availability of our applications. The core purpose of this position is to serve as a key member of the application support team, providing hands-on technical expertise to ensure services are reliable, performant, and stable.
- This involves proactive monitoring to anticipate and prevent issues, coupled with a swift and effective response to resolve incidents and restore service when problems arise.
- This role actively applies modern DevOps methodologies to bridge the gap between development and operations, fostering a culture of continuous improvement and efficiency.
- By contributing to the implementation and maintenance of CI/CD pipelines, the specialist helps to streamline the delivery of software while maintaining stringent quality and stability standards.
- The role is instrumental in analyzing application performance, identifying bottlenecks, and implementing optimizations that directly enhance the end-user experience and support business objectives.
- Ultimately, the Specialist: DevOps Engineer is a guardian of the production environment's health and resilience.
- Through close collaboration with business users, development squads, and other technology teams, this individual ensures that the entire application lifecycle—from deployment to daily operation and eventual decommissioning—is managed securely and efficiently.
- This includes contributing to vital functions like disaster recovery, security vulnerability management, and technology obsolescence planning to safeguard our services for the future.
Your responsibilities will include:
- Application Support & Incident Resolution: Troubleshoot and resolve application and system issues, ensuring permanent fixes are implemented and monitored. You will be involved in resolving incidents at all levels of complexity.
- Monitoring & Proactive Health Checks: Monitor application health using tools like Prometheus, Grafana, and AppDynamics. Analyze logs and metrics to identify performance bottlenecks, assess trends, and proactively address potential issues.
- Automation & Process Improvement: Support the implementation and maintenance of CI/CD pipelines using tools such as GitLab, ArgoCD, and Artifactory, and contribute to the automation of operational tasks to improve efficiency and reliability.
- Collaboration & Stakeholder Management: Interface with various stakeholders, including business users, other Technology Teams, change management, and vendors, to effectively resolve operational issues and manage system changes.
- Service Resilience & Security: Participate in the execution and testing of disaster recovery plans, contribute to security vulnerability remediation, and assist in managing technology obsolescence to ensure a secure and resilient service.
The ideal candidate for this role will have:
- Matric / Grade 12. (Essential)
- Minimum of 3 years of relevant experience in a DevOps or Application Operations role, including working in a 24/7 support environment. (Essential)
- A 3-year Diploma or Degree in Computer Science, Engineering, IT, or a related field. (Essential)
- Relevant certifications in AWS (e.g., DevOps Engineer, SysOps Administrator) or knowledge of ITIL principles. (Desirable)
- Experience in the telecommunications industry. (Advantageous)
Core competencies, knowledge and experience:
- DevOps & Cloud Expertise: Strong knowledge of DevOps methodologies, containerization (Docker, Kubernetes), and cloud platforms (AWS, Openshift), supported by hands-on proficiency with core AWS Services (EKS, EC2, S3, RDS, OpenSearch/ELK) and Infrastructure as Code using Terraform.
- Automation & Scripting: Demonstrated ability to improve operational efficiency through automation, with proficiency in languages and tools such as Python, Ansible, AWS Lambda, UiPath, or Rundeck.
- Monitoring & Application Support: In-depth experience in application support and performance management, utilizing monitoring, logging, and observability toolchains such as AppDynamics, Dynatrace, Prometheus, Grafana, and PagerDuty.
- Agile Methodologies & Collaboration: Proven experience working within a large-scale agile environment utilizing Kanban, with excellent problem-solving skills and the ability to collaborate effectively with diverse technology and business teams.
- Operational Excellence & OS Proficiency: A strong foundation in operational processes like incident and change management, coupled with essential proficiency in Linux/Unix operating systems.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 14 August 2025.
go to method of application »
Role Purpose/Business Unit:
- The Partner Account Manager (PAM) is responsible for driving partner channel objectives and collaborating with internal and external stakeholders with the objective to grow and defend the allocated base, through maintaining and growing partner and customer relationships and opportunity management translating into sales.
- The PAM is responsible for management of the allocated partner distribution, and the execution of required strategies that is geared towards the achievement of sales targets, customer experience and strategic objectives of the partner channel, meeting annual targets on sales, revenue, inflow, growth, profitability margins etc .
Your responsibilities will include:
- Sales & Stakeholder Management
- Primary owner of the relationship for the partner portfolio
- Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
- Acquire a thorough understanding of key partner/customer needs and requirements.
- Drive channel objectives across the partner base to meet annual targets
- Develop and grow partner relationships to create new value and opportunities.
- Provide valuable inputs the manager for developing a sales plan and monitoring its implementation across the partner base
- Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
- Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
- Performance management of partners and stores on the allocated partner base
- Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
- Own escalated partner & customer complaints, for the allocated distribution, from a service perspective.
- To support finance & credit control in recovering overdue and non-payment by clients.
- Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
- Serve as the link of communication between business partners / key customers and internal teams.
- Resolve any issues and problems faced by partners & customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Reporting
- Prepare monthly/ Weekly Run Rate and Demand Management
- Perform Sales Analysis for the allocated partner base and store base
- Annual Sales Strategy & Budget Planning
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics (partner account planning)
- Forecast and track key account metrics across the allocated partner base
- Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic partner account Planning & Customer Account Planning with partners)
The ideal candidate for this role will have:
- Degree /Equivalent
- A minimum of 3+ years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
- Partner Channel / distribution management
- Strong understanding of Indirect sales models & partner ecosystems
- Strong understanding of mobile and beyond mobile products and solutions, market dynamics and sales
- Ability to build & grow relationships
Technical Competencies
- Experience in solution selling within enterprise customers
- Proven track record in managing business partners and driving sales through business partners
- Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
- Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
- Successful track record of managing multi- industry sales and demonstrate profitable revenue growth
Behavioural Competencies
- Partner management: Maintaining and growing partner relationships & partner distribution, focussing on driving sales through partners and meeting partner channel objectives
- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13th August 2025
go to method of application »
Role Purpose/Business Unit:
- Drive revenue and customer growth through the usage of Vodacom’s Products and Services across the unbranded channels within a geographical area.
- Manage and maintain the relationship with respective trade and channel partners, the internal organisation, and suppliers.
Your responsibilities will include:
- Manage the unbranded channel stores (NC/WH/AD’s/Informal stores) within a geographical location
- First line escalation from trade partners (customer queries) – ECLO
- Manage field marketing agency by ensuring operational compliance and excellence – retail pricing compliance, comparative pricing reporting, availability of stock, updated deals, campaigns & branding
- Achieving specific sales and customer service targets and objectives aligned to the unbranded regional strategy.
- Stakeholder relationships across national chains, wholesalers, alternative distributors and informal trade partners.
- Identify partnerships and collaborations to drive sales through brand and product awareness.
- Implement the distribution strategy within the Unbranded Channels space.
- To implement the Unbranded Channel strategy and roadmap, to ensure maximum sales return and exposure.
- Attention and focus to be given to unbranded channels including National Chains, Wholesalers, Alternative distributors, spazas, traders, street hawkers, etc., mainly within the informal market.
- Establish and maintain relationships with informal traders and spaza operators on behalf of Vodacom to enable improved understanding and establish greater understanding of evolving consumer trends and behaviours.
- Ensure implementation and success of new products and services and identify opportunities to drive product awareness.
- Measure, Analyse and Report on a monthly basis on key activities, findings, learnings and areas of improvement and identify opportunities to improve sales and service that will positively impacts revenues, market share and customer experience.
- Create a monthly call cycle that outlines the store visits of both NC and informal stores, including partnership meetings on a monthly basis.
- Accountable for Vodacom’s KPI’s (revenue, base, market share, usage) in the designated locations and geographies.
- Manage & maintain relationship with trade partners end to end as first point of call/escalation, hence driving the acquisition, retention, and customer experience targets.
- Identify strategic opportunities to maximize profitability for area of responsibility. Liaise with the regional marketing team to facilitate promotions, presence branding and recommend ATL marketing opportunities within the area under care.
- To drive gross adds and VABS efficiencies in the Unbranded channel.
- To identify and recruit new business partners as per channel strategy, in order to increase distribution coverage.
- Implement and manage recovery plans for underperforming towns and stores.
- Manage third party outsource relationships to deliver on the Vodacom KPIs as per SLAs and proactively manage the development and implementation of the sales strategy, projects and general management, e.g., MSI.
- Monitor competitor activities and ensure gap closure through the development of competitor activity plans.
- Knowledge transfer - impart Knowledge transfer, P&P, campaigns, deals, trade bulletins to store staff.
- Provide insights for effective analysing for improvement of TNPS across Retail touchpoints and ENPS for the Region
- Implement people transformation initiatives in third parties
- Analyse, resolve and feedback on all regional customer issues.
The ideal candidate for this role will have:
- Matric / Grade 12, and
- 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with
- 3-5 years relevant experience (essential)
- Relevant experience in small business development, marketing or sales
- Experience within Retail or Business environment with exposure to Projects implementation, monitoring, commercial & performance management, and stakeholder management (advantageous).
- Work experience in the telecommunications industry (advantageous)
- Driver’s License EBO – Essential
- Own vehicle (Essential)
Core competencies, knowledge, and experience:
- Sales Planning & Execution
- Sales & Distribution management
- Channel Marketing
- Performance Reporting
- Strategic Stakeholder and Business Relationship Management
- Commercial and business acumen
- Negotiation Skills
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 13 August 2025
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What you’ll do
Role purpose:
- Accountable for full ownership of all aspects related to the accurate and complete recording of all accounting transactions in order to compile the MAST Financial Statements (P&L, Balance Sheet and Cash flow statements).
- This must be compliant with International Financial Reporting Standards and Shareholder Policies. Key aspects include leading the Annual Financial Standards finalisation, management of the external audit, any internal audits and the implementation of SOX and other internal controls.
Who you are
Key accountabilities and decision ownership:
- Member of the management leadership team (MANCO – extended leadership at MAST).
- Responsible for all International Financial Reporting Standards reporting including statutory accounts.
- Ownership of the ERP’s financial processes and manual processes within Finance
- Accountable to define and manage any outsourced capacity required by FinOps
- End to end responsibility for all financial processes impacting the trial balance
- Lead on the design and implement efficiencies e.g. process automation and/or digitisation
- Accountable for the reconciliation of the general ledger as well as sub-ledgers such as AP, AR and FAR.
- Responsible for all FinOps related stakeholder reporting for interim and year end, including tax reporting.
- Lead on all audit relations e.g. External Auditor, Internal Auditor, Tax Authority.
- Manages the internal controls applicable to financials including SOX controls.
- Effectively manage the the FinOps team of professionals by providing leadership, problem solving and decision making aligned to our entrepreneurial high performance cultural framework.
- Manage key stakeholders including Vodacom South Africa
Core competencies, knowledge and experience:
- Navigating Complexity (Judgement, Decision Making & integrity
- Exercises appropriate level decision making and judgment for the role
- Is committed to upholding principles of integrity and fairness
- Uses judgement to develop effective strategies
- Makes timely, effective, quality decisions
- Owns decisions and actions
- Ability to effectively communicate at an executive management level.
- Excellent stakeholder management skills
- Substantial financial knowledge and experience
- Technical IFRS knowledge
- Ability to work across cross-functional and cultural boundaries
Must have technical / professional qualifications:
- A Financial degree or equivalent is essential.
- CA(SA) is essential.
- A minimum of 8 to 10 years relevant experience in a telecoms or technology company, including a minimum of 5 years applied experience in a multinational/multi-location team and matrix organisations.
- 3-5 years of leadership experience are essential.
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What you’ll do
- Role purpose: Responsible for overseeing and coordinating multiple projects across the organization, ensuring they are completed on time, within budget, and to the required quality standards. This role focuses on the strategic oversight of a program of work, managing interdependencies between projects, several departments, and ensuring the overall coherence of the program.
Who you are
Key accountabilities and decision ownership :
Program Planning and Strategy:
- Developing the overall program plan, defining objectives, and setting strategic direction for the program.
Project Coordination:
- Managing individual projects within the program, ensuring they are aligned with the overall program, organizational goals and timelines.
Risk and Issue Management:
- Identifying, assessing, and mitigating risks and issues that may impact the program or its individual projects.
Resource Management:
- Allocating and managing resources across the program, including personnel, budget, and other assets.
Stakeholder Management:
- Communicating with and managing relationships with various stakeholders, including senior management, project teams, and external partners.
Performance Monitoring:
- Tracking program progress, monitoring key performance indicators (KPIs), and reporting on program status to stakeholders.
Budget Management:
- Developing and managing the program budget, ensuring that projects are delivered within established financial constraints.
Quality Management:
- Ensuring that all projects within the program meet the required quality standards
Core competencies, knowledge and experience :
- Understanding of the telecommunications industry, particularly in areas relevant to tower infrastructure (e.g., site acquisition, construction, maintenance, power management).
- Understanding of budgeting, financial reporting, and cost management.
- Proficiency in identifying, assessing, and mitigating project risks.
- Knowledge and experience with project management software and tools (e.g., MS Project).
Must have technical / professional qualifications:
- Education: Bachelor’s degree or diploma in build environment Telecommunications, or a related field(Essential)
- Certifications: PMP (Project Management Professional), PRINCE2, or equivalent certification is highly desirable.
- 7+ years’ relevant experience with recognized project management methodologies like PMBOK, PRINCE2, or Agile.
- Proven track record of leading teams 3-5 years’ experience
Method of Application
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