Vacancies Available at takealot.com

Your responsibilities will include:

• Create and maintain business partner accounts
• Reconciliations of business partner accounts 
• Resolve business partner queries 
• Preparation of statements and distribution thereof to business partners
• Preparation of various billings and invoices to business partners
• Assist with internal queries on business partners
• Processing transactions on accounts payable and accounts receivable
• Maintaining the age-analyses on accounts payable and receivable
• Following up with debtors regarding overdue accounts receivable
• Processing of daily transactions 
• Reconciliation of control accounts
• Processing of daily refunds based on various payment methods
• Assistance with creation and maintenance of coupons
• Assistance with daily, weekly and monthly reporting
• Responsible for daily bank uploads and bank reconciliations
• Processing of overhead invoices and payments
• Additional ad hoc duties, as required within the finance department

Attributes required:

• Accuracy and attention to detail
• Analytical and problem solving skills
• Good communication skills, interpersonal skills
• Ability to interpret statements 
• Work under pressure
• Deadline driven

Requirements:

• A minimum of 2-3 years experience in a similar role
• Advanced Excel
• Basic knowledge of Pastel Evolution knowledge would be beneficial
• A Bcom degree 
• Honours would be advantageous

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Your responsibilities will include:

• Ensure that the department is well organised and controlled to sufficiently support the goals of the business
• Implement improvement processes and maintain procedures and systems to minimise costs and maximise working capital
• Ensuring all work areas are clean and tidy and safe for staff to work in
• Evaluate daily operational reports to ensure key critical areas of the department are controlled and any discrepancies addressed and resolved.
• Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
• Ensure that all processes are completed on the same day. Daily planning with line Managers
• Oversee the DC Assistants and motivate attention to detail, for constant accuracy and turn-around times.
• Assist with managing outputs within the department. Maintaining quality and quantity of work.
• Ensure productive targets are met
• Assist to maintain FIFO of tasks within the department.
• Ensure escalated daily operational queries from team are resolved timeously

Attributes required:

• Have a detailed understanding of warehouse management systems
• Problem solving skills required
• Possess excellent verbal and written communication skills for a demanding and customer focused working environment.
• Possess excellent personal organisation and business administration skills in accordance with modern best practice methods.
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality.
• Possess the willingness to learn, improve and adapt.
• Good team player, hard worker, willing to be flexible with a positive attitude Must be able to work as part of a multi-cultural team
• Must be able to train staff

Qualifications and Experience

• Matric or equal qualification
• Tertiary qualification advantageous
• Have proven relevant experience in Picking, Packing, Receiving, Supplier Collects and Inventory (in applicable departments within the DC)
• 4-5 years warehouse experience
• 2 years supervisory experience/exposure would be advantageous

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Your responsibilities will include:

• Develop and implement strategies drive sign ups and retention for Takealot’s Subscription offering; including marketing the scheme across channels and platforms.
• Own and manage the P&L of the vertical to drive customer satisfaction; frequency and manage unit economics.
• Oversee operational execution to deliver results and meet business objectives.
• Collaborate cross-functionally with other teams including Marketing, Operations, Customer Service, Retail, Finance, Product and Engineering.
• Own the evolution of the program; from technology to benefits.
• Evaluate, launch and manage new partnerships as needed.
• Stay up-to-date with industry best practices in subscription to ensure strategy remains cutting-edge.

Attributes required:

• Passionate about takealot.com; the brand and its customers
• Strong commercial acumen
• Strategic thinker; able to build a vision for the vertical and translate this vision into product design and operational plans
• Solutions-oriented executer; can-do attitude; self-motivated
• Strong Data Analysis, Manipulation and Reporting Skills
• Strong Problem Solving Skills and Solutions Orientated
• Analytical; uses data to inform decisions
• Comfortable with change and excellent team player

Qualifications and experience:

• Bachelor's degree in Business, Marketing, or a related field. An MBA or related advanced degree is advantageous.
• 7 - 10 years commercial experience including 2 - 3 years experience in managing Loyalty Programmes or Subscriptions
• Experience presenting to senior managers and the C-suite
• Experience in the tech sector / building a product from the ground up - Advantageous

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Your responsibilities will include:

• Drive performance within a sales team to deliver against acquisition targets
• Work with relevant stakeholders to build and execute on a strategic acquisition roadmap for each category
• Ensure sales processes are followed by the sales team and that sales platform data is accurate and complete
• Identify shortfalls in the sales process and help improve efficiency
• Manage and build sales dashboards to track key productivity metrics
• Drive commercial performance of a business unit against business targets
• Identify and drive key interventions within the seller base to correct under-performance
• Develop and drive growth plans for strategic sellers
• Manage and support a team of Sales & Account Managers with day-to-day operations
• Work with the Marketplace Sales Manager to set monthly goals for the sales team which are aligned to the business targets
• Manage the collaboration between the Sales & Account Managers, Catalogue Operations, Recruiting and onboarding of new Sales & Account Managers
• Train new Sales & Account Managers

Qualifications and Experience

• Bachelors Degree or relevant other tertiary qualification
• Minimum 5 years work experience within a Sales Environment
• Minimum 3 years Management Experience
• Experience managing a sales team
• Experience in establishing and managing processes and projects
• Experience with Salesforce or similar CRM
• eCommerce experience is preferred but not required

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Your responsibilities will include:

• Delivering timely, accurate and professional customer service. 
• Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 
• Assisting with order success to limit food loss and enhance customer experience 
• Communicate with customers via phone and email. 
• Utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun, and fast paced environment. 
• Prioritize and handle all emails and incoming calls in English. 
• Liaise between internal departments to solve customer queries. 
• Assessing any service failure to identify the route cause and take appropriate action to ensure similar failures are avoided. 
• Take ownership of our customers and ensure that their needs are met as soon as possible. 

Attributes required:

• Customer-obsessed, able to create a positive customer experience for all contacts
• Exceptional attention to detail
• Excellent verbal and written communication skills
• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to interview and interact professionally with internal and external clients
• Ability to approach problems logically and with good judgement to ensure the appropriate customer outcome
• Versatile and with the appetite to learn by doing

Qualifications and Experience:

• Senior Certificate or Higher.
• Minimum of 6 - 12 months within the customer service environment will be advantageous.
• Flexibility to work rotational shifts which includes weekends, public holidays and overnight work.

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Your responsibilities will include:

• Working closely with the Divisional Heads, Discovery Team and Marketing to measure and direct on-site traffic to feature categories and product ranges that ensures continuous visibility of all inventory classes, full margin products, seasonal and  trending products, mark downs and new launches in line with business objectives.
• Optimise and work together with discovery team and catalogue product team to continuously improve the integrity of navigation on site, app navigation and search optimisation. 
• Measure and improve the performance of all site merchandising assets, including landing pages and CMS tools, by evaluating the performance of each merchandising initiative and deployment.
• Launch new strategic themes and merchandising assets including seasonal landing pages and anchor promotions.

Attributes required:

• Attention to detail and ability to manage a wide range of initiatives.
• Excellent communication skills, both written and spoken
• Smart, analytical thinker  
• Innovative, creative individual unafraid to take risks, you ask difficult questions and challenge  status quo  
• Energetic, dynamic individual - can-do attitude, self-motivated  
• Curious and creative with a proven track record of delivering exceptional results

 Qualifications and Experience:

• 3+ years’ experience in a high-performance environment in merchandising, content strategy and/or marketing.
• Ecommerce experience is advantageous.
• Bachelor’s Degree or Diploma required
• Strong competency in analytical tools
• Experience with website optimisation and engagement tools preferred.