Job Vacancy at Irvine’s International - Cobb Africa

Job description

Irvine’s International are looking for a dynamic, energetic individual to join our team in the role of Breeder Technical Manager. The responsible person will be based in Johannesburg and required to travel extensively across Sub Saharan Africa to manage customer relationships and provide technical support to our Cobb Breeding Stock clients as well as internal support to Irvine’s Group operations in Zimbabwe and Botswana.

Skills required:

• Experience in Broiler Breeder Management
• Ability to transfer to knowledge to clients of all technical levels
• Hatchery experience will be beneficial
• Excellent communication and relationship management skills
• Planning and co-ordination of travel schedule and client service delivery
• Maintaining client relations whilst supporting sales of Cobb products

Personal Traits required:

• Willingness to travel
• Proficient in both written and verbal English skills
• Ability to communicate in French will be beneficial
• Strong verbal and written communication skills.
• Self-driven and Professional
• Problem solver
• Attention to detail
• Task Orientated
• Accountability and ownership of business requirements
• Sense of urgency

Job Description:

• Executing customer service strategy and sales support as set out by the Executive Commitee
• Preparing and presenting technical support and client improvement programs on a quarterly basis
• Reporting monthly progress, client target area’s and potential relationship issues
• Manage orders process with business administrator and ensure high level of customer service from ordering to placement.
• Maintaining client relations whilst developing new client contacts
• Support and training of client’s technical team to ensure best possible performance of the Cobb Breed:
• Ability to communicate to people at all skill levels
• Continuous communication and co-operation with clients to ensure improvements of technical results.
• Collection and compilation of client data to be used to analysis client as well as product performance
• Assist new projects/clients with planning and set up:
• Maintain and update an established set of client SOP’s
• Identify and share useful technical information with clients
• Managing client’s product quality and performance concerns/complaints:
• Manage client complaint procedure and ensure all relevant data is collected
• Liaise with suppliers/hatchery to find root cause of the issue
• Decide on appropriate corrective action and communicate to Executive Committee

Only applications from South African Residents can be accepted.