Job Output:
Responsible for customer interactions that result in resolved billing and account queries within scope whilst ensuring that quality and cost effectiveness is maintained.
Understand
Call Centre Learners will be required to:
Attend the required training interventions and successfully complete the competency assessments.
Meet all the requirements for the successful completi
What you’ll need…
Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and
In this role, you will make an impact in the following ways:
Provide expanded assistance to customers, including end-users, distributors, and/or dealers seeking information through various mediu
Job Objectives:
To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
To drive and maximise sales of
YOUR MISSION
You will serve as a point of contact for our wholesale customers with queries about products, orders and deliveries and provide support for sales representatives and/or sales agents.
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
Main Purpose of the Job:
The Customer Support Team, located in Cape Town, currently has a vacancy for a Customer Services Representative, who, reporting to the Team Manager, will be responsible for
Job Purpose:
To provide guidance and assistance to clients visiting the customer service centres and to resolve queries.
Key performance areas:
To provide guidance and assistanc
Responsibilities:
Manage the end-to-end shipment process for small/mid-sized customers (Essential Services Customers) in compliance with all company procedures.
Ensure timely and effective res
Key Responsibilities
Keep areas clean and monitors and applies good housekeeping
Keeps up-to-date, and actions changes in display procedures and notifications
Keeps up-to-
RESPONSIBILITIES:
Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist cus
Job Output:
People Management
Coaching the team to ensure the quality of delivery meets the appropriate company standards
Manage and asses the team to ensure all performance standards are m
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
This position is accountable for:
Answering and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
Constantly meeting organisational
Purpose
The Customer Support Specialist is responsible for delivering high level engagement between the 24/7 Customer Support Team, Internal Stakeholders and Customers through monitoring of Support
Reason for discussion: Self-Cash Support Consultant Responsibilities and Expectations
Answer all incoming calls – irrespective how many calls you have taken prior.
Make the require
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