Branch/Operations Manager at Servest Group

Job description

Servest (Pty) Ltd, a Leading Facilities Management Company have a challenging opportunity for a Operations Manager to be based at their Nelspruit Offices.

The position is for their Office Services Division.

Minimum Requirements

• At least 2 years management experience essential
• Experience in HR, disciplinary processes and hearings vital
• Good knowledge and exposure to salary related issues and procedures, staff performance management and KPIs Ability to negotiate/implement SLAs according to contracts
• At least 1 year’s experience managing > 80staff
• At least 2 years experience working on accpac and service manager
• Track record in administrative skills, reporting, organising, planning and feedback Good understanding of all products and service offerings
• Ability to deal with customers on a high level, resolve issues and give feedback to the customer
• Driver’s licence and own reliable vehicle essential
• Computer literate
• Experience with Health and Safety vital
• Ability to work independently and under pressure
• Presentable, well respected individual with sound work ethics and behaviourDuties & Responsibilities
• Cost management Customer Relations
• Staff management
• Stock control
• Scheduling / job completion
• Fleet management
• Processes and systems
• Health and Safety
• Vehicle debriefing