HR Business Partner at Digital Outsource Services (Pty) Ltd

Job description

Purpose:

Reporting to the HR Manager, this role is responsible for all human resource activities for specific business units. Provide advice, assistance and follow-up on company policies, procedures, and documentation. Coordinate the resolution of specific policy-related and procedural problems and inquiries.

Responsible for full range of human resource activities to include talent management, benefits, administration, employee relations and training and development.

Key Roles:

• HR consulting to business areas
• Recruitment and Selection
• Training (Needs identification, Co-ordination & Delivery)
• Performance Consulting
• Disciplinary Advising and implementation
• Organisational Development
• Employee Wellness

Duties will include, but not limited to:

Recruitment & Selection:

• Attract and retain best-fit talent
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's job fit
• Prepare and maintain job documentation, and job evaluations

Employee Relations & Discipline:

• Work with management to resolve employee relations and disciplinary issues
• Coordinate the resolution of specific policy-related and procedural problems and inquiries
• Perform specific research/investigation into operational issues, as requested
• Provide first-line counselling support to individuals in need

Performance Consulting

• Identify, and work with managers to identify performance issues, including root cause
• Develop and implement performance enhancement initiatives; utilize existing resources effectively (e.g. QA, training, peer-coaching)
• Follow-up and monitor progress

Training & Development:

• Identify training needs
• Recommend, develop, schedule and deliver training and development courses
• Participate in induction programmes

Organisation Development

• Identify OD issues – including team and individual issues e.g. performance, cultural, communication, leadership
• Monitor and provide feedback on any dysfunctional behaviour or business practices
• Develop or source appropriate interventions to monitor, improve organisation/team or individual effectiveness

HR Administration:

• Provide advice, assistance and follow-up on company policies, procedures, and documentation
• Recommend, develop and maintain human resource databases, computer software systems, and manual filing systems
• Recommend operating policy and procedural improvements
• Other HR related duties as assigned

Requirements:

• At least 3 years HRBP experience in a similar environment
• Knowledge of all relevant legislation (LRA, SDA, EEA, BCEA, OHSA) and stakeholders that impact on HR and training and development
• A relevant formal qualification or equivalent appropriate HR degree is essential
• Matric/Grade 12 or equivalent is essential

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.