STORE SPECIALIST at Woolworths

Job description

MAIN PURPOSE

To promote the Woolworths beauty range to the customer utilizing specialist knowledge to maximize sales by influencing and driving availability of the right products at the right time whilst exceeding customer expectations.

KEY RESPONSIBILITIES

• Provide exceptional customer service to internal and external customers
• Manage stock levels
• Ensure shopkeeping disciplines are continuously in place by adhering to Operation manuals and display maintenance principles
• Ensure cosmetics sales are in line with agreed sales budgets
• Minimise shrinkage in line with store targets
• Participate in team to ensure achievement of department and store goals and general store operational duties
• Control administration – (IBT’s, RTM’s, price discrepancy reports)
• Good housekeeping standards and sales delivery according to target
• Maintain customer service levels at all times
• Minimize tester waste and shrinkage
• Management of self, appearance and standards
• Communicate any irregularities to Store Team Leader
• Deliver a sound knowledge of products
• Create the appropriate ambience in department through maintaining standards

KEY COMPETENCIES

• Be available and flexible to work different shifts and across the store
• Have relevant experience and skills
• Passion for retail and selling
• “Living the Brand” – personal leadership and attitude to work
• Passion for Customer - establish lifelong relationships with our customers
• Versatile communication Skills
• Attention to detail/ accuracy
• Able to work well within a team
• Problem solving ability
• Proactive/Initiative
• Action and results driven
• Well groomed with appropriate use of cosmetics

YOU WILL NEED

• Minimum Grade 12
• Qualification or experience in Cosmetology
• Knowledge of brands
• Minimum 1yr experience in Beauty Sales environment essential