Contract Manager at Vodacom

Job description

The role of the Contract Manager :

• Create, negotiate and conclude Customer Agreements (both Mobile and fixed) from Direct and Indirect Sale Channels as well as Wholesale Agreements.
• Provide legal support for the Products environment in the development of product terms and conditions and ad hoc Legal requirements from this Business Unit.
• Attend to Bid requests which require urgent legal support on terms and conditions and NDA’s.
• Provide inputs into agreement models for all the different Business Units such as Business Partner Models, Online Terms and Conditions earmarked for the SMME market and Wholesale Models in consultation with Contract Manager.
• Legal and contract support for Ad Hoc projects such FTTx, FX Exchange fluctuations and Product focus
• Provide first line legal advise on appropriate contract structure to be used in unconventional contract request
• Protect Vodacom against Legal risk by identifying and highlighting risks to appropriate stakeholders within business such as Legal, Management and/or Executive Management

Your responsibilities will include:

• Responsible for creating, negotiating and concluding of Customer Agreements The Contract Specialist will be responsible for:
• Preparing the required Agreement for Direct Customer, Partner Agreements from Indirect Sales channel and Wholesale Agreements once instruction received from the respective business area.
• The Account Manager is responsible for providing contract support to the entire EBU with main focus on Fixed Line Services but as back up resource for Mobile Agreements.
• Analyse contract issues and legal risk once contract negotiations ensue and liaise with the different internal business units/stakeholders (including Legal) to mitigate the legal risk or to provide business feedback to the Customer.
• Drive the finalisation and conclusion of agreements once it has been provided to the Customer and escalate where necessary.
• Report on Agreements status on a monthly basis
• Responsible for all EBU Fixed Line Tender reviews and support Ensure that all Vodacom SA tenders are reviewed and responded to by the due date
• Attend to all NDA requirements attached to tenders received ensuring the proper policies are followed ito of NDA’s and escalate in time where the opportunity might be at risk due to policy.
• Liaise with all appropriate internal stakeholders in order to address all Legal and contract issues relating to the tenders.
• Escalate or advise if deadlines are not achievable for appropriate action to be taken.
• Establishes appropriate relationships with internal stakeholders in the various business units in order to conclude agreements.
• Build strong long term relationships with various stakeholders in the different business units who impacts on contracting to ensure proper support and feedback in the contract negotiation phase.
• Develop a proper high level understanding of the environment and technologies and appropriate agreement structures in order to provide general contract/legal advice on the proper contracting models to be followed.
• Provide inputs ito of processes which can be enhanced in order to conclude contracts in a speedy and efficient way.
• Report on all matters where proper policy has not been followed

Ad hoc Legal or Contract Support

• Might be requested to support the team in the development of operational/technical support documents appending to our agreement structures.
• Might be requested to dedicate time on special strategic projects and objectives of the Company and the required contract/legal support required therein.
• Might be required to assist business in business processes to ensure legal risk is mitigated from the start

The ideal candidate for this role will have:

• In addition to the details listed above, the ideal candidate will have an in depth knowledge and understanding
• A legal qualification degree with experience in the Telecommunications Industry.
• At least 5 years’ experience in Contract Management

The base location for this role is Midrand, Commercial Park
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.