1768 - People & Culture Consultant at Ctrack

• As a People and Culture Consultant, you will play a pivotal role in shaping and driving our organization's people strategy. Your primary role is to support the business by providing expert advice and guidance following company policies, procedures, and legislation. Responsible for the advice and timeous management and reporting on employee relations, disability management, Injury of Duty, and other HR-related duties to support the business to meet its strategic objectives.

People & Culture Consultant responsibilities are:

• Oversee the employee relations processes and adherence to policies and procedures
• Proactively manage and resolve employee relations issues to ensure a positive work environment.
• Collaborate with management to address employee concerns, conflicts, and grievances in a fair and consistent manner.
• Conduct investigations and manage formal employee complaints, ensuring compliance with applicable employment laws and regulations.
• Ensure disciplinary hearings are arranged, conducted and closed out timeously and in accordance with the company’s disciplinary code and procedure.
• Offer expertise and guidance on employee relations matters, including conflict resolution, disciplinary actions, grievances, and workplace investigations.
• Ensure all CCMA cases are referred to the labour consultant timeously.
• Manage and report on all Injury on duty incidents
• Oversee and administer the process of handling workplace injuries, ensuring timely reporting and adherence to regulatory requirements.
• Coordinate with relevant parties to ensure injured employees receive appropriate medical care and support.
• Liaise with insurers and workers' compensation boards to handle injury claims and manage related paperwork and documentation.
• Collaborate with management and operations teams to implement strategies and measures to prevent workplace injuries and promote a safe working environment.
• Facilitate rehabilitation and return-to-work programs for employees recovering from injuries.
• Manage and report on all disability management
• Act as the point of contact for employees requiring disability accommodations, coordinating with relevant stakeholders to facilitate appropriate accommodations.
• Timeously manage disability claims, including the process of filing claims, coordinating with insurers, and monitoring the progress of cases.
• Follow up with employees to submit necessary documentation to the insurers.
• Timeously submit all review documents to the insurer.
• Provide general HR Support
• Provide guidance and support to all levels of management and employees regarding HR policies, programs, and procedures.
• Assist in the development and implementation of HR policies and procedures.
• Ensure compliance with all HR business-related policies and procedures and applicable employment laws and regulations.
• Oversee and co-ordinate performance management processes, including goal setting, performance evaluations, feedback mechanisms, and development planning to drive employee performance and accountability.
• Assist with the EE reporting process.
• Assist with the annual BBBEE audit verification process.
• Liaise with the relevant service providers and co-ordinate any employee wellbeing initiatives.
• Generate and analysis various HR reports
• Generate various HR reports and metrics.
• Analyse data and advise on trends and or highlight any risks
• Oversee and manage the benefits administration
• Oversee all benefits administration and communication pertaining to medical aid, pension, and provident fund.
• Provide advice where necessary on all benefits administration to both management and employees.

People & Culture Consultant requirements are:

• Minimum HR Diploma, HR-related degree preferable
• 5 – 8 years of proven experience as an HR business partner
• In-depth knowledge of employment legislation and regulations

People & Culture Consultant skills required:

• Proficiency in Microsoft office (Excel, Word, Outlook, PowerPoint)
• Excellent interpersonal and communication skills with the ability to build strong relationships and influence stakeholders at all levels.
• Strong analytical, problem-solving, and decision-making skills.
• Demonstrated ability to handle sensitive and confidential information tactfully.
• Ability to work collaboratively and build effective relationships across all levels of the organization.
• Proficiency in HR systems and technology.