Head of HR Operations at Dimension Data

Job Description

• Head of HR Operations for our Group Head Office to support the business in achieving its strategic objectives. You will form part of the HR Leadership team.
• As a Head of HR Operations at Dimension Data, your key function will be to ensure the implementation and maintenance of HR strategy across a wide range of human resources practices with the relevant management and localised HR teams. You will be required to manage the group-wide HR Operational environment and activities, end-to-end across the Group Head Office environment covering the Business Units, Go-to-Market Unit as well as all Functional Support Areas.

What we expect you to do

• Ensure streamlined and efficient operational and transactional processes across all GHO HR processes.
• Ensure adherence to global standard processes and policies, whilst executing within the remit of local legislation (adopting local policy where relevant)
• Compile and execute the HR operational calendar of Group Head Office
• Ensure adequate support in place by structuring, employing and coaching a team of operations specialists
• Build a high-performance culture within their teams
• Ensure efficient HR Support for the following processes and transactions:
• Daily recruitment activities and employee contract management
• Onboarding and deployment of employees
• Ensure maintenance of employees records on global systems
• Payroll and salary management and execution
• Benefits management and support
• HR metrics tracking and support
• Performance, salary increase management and execution
• Drive and support strategic HR & Business programmes, for example restructuring and acquisition efforts.

Qualifications

Here's what we are looking for in candidates for this job

• Degree or diploma in Human Resources
• 10 – 15 years’ work experience
• At least 10 years’ HR Management experience in a similar environment
• People management experience
• Possess solid operational HR and legislative knowledge
• Possess a good understanding of appropriate people management practices in a digital age
• Good engagement and communication skills
• Excellent process management skills that will lead to end-results
• Ability to engage across all stakeholder groups, especially senior business management
• Display resilience and the ability to cope with pressure and change
• Display the ability to develop organisational culture improvement strategies
• Possess the ability to listen effectively and to solve people issues
• Interpersonal skills with the ability to develop and maintain solid stakeholder relationships.