Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
Ensure operational effectiveness by maintaining a high standard of administrative support that is aligned with the company’s systems, policies & procedures.
Ensure filing system updated and maintained.
Engages with others in line with organisational guidelines, policies, culture and values
Organise/ Coordinate meetings and functions.
Make travel arrangements.
Manage/Administer all assets/equipment.
Able to correspond to all stakeholders verbally and non-verbally in both English and Afrikaans.
Assist proactively to ensure that the Department complies with all HR policies/requirements.
Deliver assigned work by the set or agreed deadlines with the result meeting the expected quality standards.
Adhere to specified standards, policies, practices and procedures.
Identify and recommend areas / ways to improve processes.
Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
Provide customer services in line with quality and performance standards
Build positive customer relations and solve or escalate customer queries and complaints
Gather feedback on customer satisfaction and report to the relevant party
Proactively suggest improvements in customer service and relations where applicable
Job Requirements
Grade 12/ Matric
3 years’ experience in field of secretarial/administration work with preferably short-term insurance related experience included.
Computer literacy and knowledge of Microsoft Word, Excel, & PowerPoint presentation
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