Administrative Assistant at Al Jabir Group

About the job

Responsibilities

• Student administration and communications:

• Supporting current and prospective students by resolving inquiries effectively and in a timely manner;

• Ensuring student applications are complete and follow up on incomplete applications;

• Providing support to all students and refer complicated matters to the client service centre;

• Student applications and registrations:

• Assisting students in the registration process;

• Communicating registration requirements and deadlines for submissions to all students;

• Capturing student records on PeopleSoft;

• Module administration:

• Booking venues for all SHSPH modules;

• Registering modules: Add modules based on students booking forms and emails;

• Solving problems regarding duplicate bookings, incorrect codes etc;

• Student’s summaries and marks:

• Entering student information for finalist;

• Compiling and providing academic records for finalist;

• Compiling and providing letters to all finalists;

• Student graduations:

• Supporting the graduation process;

• Fielding all questions and enquiries regarding graduation process;

• Attending graduations and providing the necessary support as required by the faculty;

• General office management:

• Being efficient in telephonic conversations to communicate with staff, students and external stakeholders;

• Performing general office duties necessary for service delivery;

• Liaising with staff within the faculty, the broader university, other departments and relevant support services;

• Operational and ad hoc activities

• Serving as Occupational Health and Safety (OHS) representative in the School;

• Carrying out intermediate administrative or other tasks assigned by the Chairperson and/or line manager.

Requirements

MINIMUM REQUIREMENTS:

• A relevant three-year Diploma with one year experience in office and student admiration in a tertiary environment;

OR

• Grade 12 with three years’ experience in office and student administration in a tertiary environment.

Required Competencies

• PeopleSoft;

• Computer literate and use of office software packages and advanced programmes for data analysis (MS Word, Excel, and PowerPoint, as well in the use of internet and e-mails);

• Ability to prioritise own workload and work with minimum supervision;

• Excellent English language skills (read, write, speak).