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  • Posted: Feb 17, 2022
    Deadline: Not specified
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    Who are we? Parvana was launched in 2006 by Sinead and David Baker. The market responded incredibly well to our passionate, high energy and fast response approach. Honesty, integrity and providing a great service are our key values. The Parvana team share in the same values. Our team is dedicated and committed to finding you your dream job. We have hired th...
    Read more about this company

     

    Application Analyst

    Role Responsibilities:

    • Identifying and permanently resolving recurring operational issues.
    • Dealing with customer queries that are logged on the Service Desk platform.
    • Performing daily health checks to ensure application related issues are identified and addressed.
    • Forming part of the rotational standby team to attend to high priority (P1) issues after-hours.
    • Escalating severe database and Unix issues to the responsible team.
    • Communicating with the clients to ensure all parties are continually updated on an issue.
    • Facilitating information sharing between departments.
    • Driving the resolution process regarding development / data validity requests.

    Preferred Qualifications:

    • Relevant IT Qualifications (Diploma or Degree)

    Relevant Skills / Experience:

    • 1-2 years experience as a client facing Application Support and/or Systems Analysis.
    • A knowledge of relational databases and stored procedures.
    • Be comfortable constructing SQL queries.
    • Creativity and proactive approach to problem solving.
    • Experience in Oracle PL/SQL.
    • Understanding of relational databases.
    • Exposure to/understanding of GSM technologies.
    • Exposure to/understanding of the Financial Services Industry.

    Advantageous Experience:

    • Unix (HP-UX, Solaris and/or AIX)
    • Unix scripting
    • Oracle specific (database and/or OS)

    Method of Application

    Interested and qualified? Go to Parvana on parvana.zohorecruit.com to apply

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