Appointment Setter at Pavago

About the Role

• We’re hiring a confident and results-driven Appointment Setter to generate qualified meetings by engaging attorneys and legal professionals.

This role is focused on:

• Starting conversations
• Qualifying interest
• Handling objections
• Following up consistently

Your goal is simple:
Turn conversations into booked, qualified discovery calls

• If you’re comfortable speaking with professionals, persistent with follow-ups, and thrive in a structured outreach environment — this role is for you.

What You’ll Own
Lead Outreach & Prospect Engagement

• Conduct outbound and inbound outreach to attorneys
• Introduce services and initiate conversations
• Ask smart questions to:
• Understand needs
• Qualify interest
• Navigate gatekeepers and reach decision-makers
• Engage prospects professionally and confidently

Appointment Scheduling

• Schedule qualified discovery calls for the sales team
• Coordinate availability across calendars
• Confirm meetings and ensure prospects are prepared
• Maintain clean and accurate scheduling records

Follow-Up & Lead Nurturing

• Execute consistent follow-up sequences
• Re-engage interested prospects over time
• Handle objections professionally
• Continue conversations until:
• A meeting is booked, or
• A clear decision is made

CRM & Lead Management

• Log all activities in CRM systems like:
• HubSpot
• Salesforce
• Track lead progress and update statuses
• Maintain clean, structured records of all interactions
• Ensure no lead or follow-up is missed

What Success Looks Like

• Consistent flow of qualified booked appointments
• High follow-up discipline (nothing falls through the cracks)
• Strong show-up rates for scheduled meetings
• Clean, reliable CRM data
• Clear, professional communication with prospects

What Makes You a Strong Fit

• Confident communicator (phone, email, LinkedIn)
• Persistent and resilient — you don’t drop leads
• Organized and process-driven
• Comfortable speaking with attorneys and professionals
• Self-motivated and able to work independently
• Strong objection-handling ability

Requirements (Must-Have)

Core Experience

• 1–2+ years in:
• Appointment Setting
• SDR / BDR
• Sales Development
• Strong outbound outreach experience
• Experience handling follow-ups and nurturing leads

Skills

• Excellent verbal English communication
• Confident objection handling
• Experience using:
• CRM systems (e.g., HubSpot, Salesforce)
• Scheduling tools (Calendly, Google Calendar, etc.)
• Strong organization and time management
• Reliable internet and professional remote setup

Nice to Have

• Experience working with:
• Law firms
• Attorneys
• Professional services
• Agency or marketing services outreach experience
• Experience navigating gatekeepers
• Exposure to high-ticket or high-value sales

Tools You’ll Use

• HubSpot / Salesforce
• Calendly / Google Calendar
• Email & calling tools
• Outreach platforms

What a Typical Day Looks Like

• Conduct outbound outreach to attorneys
• Engage prospects and qualify interest
• Handle objections and answer questions
• Follow up with active leads
• Schedule discovery calls
• Update CRM and track activity
• In short:
• You turn conversations into qualified meetings that drive pipeline growth.

Key Metrics (KPIs)

• Appointments booked (weekly/monthly)
• Outreach volume (calls, emails, follow-ups)
• Show-up rate (target: 70–80%+)
• Prospect engagement rates
• CRM accuracy (100% logging)