Remote Jobs at Pavago

About the Role

• Our client is seeking a Full-Stack AI Engineer to design, build, and deploy AI-powered applications that bridge modern software engineering with applied machine learning. This role focuses on taking AI solutions from prototype to production — ensuring systems are scalable, reliable, secure, and optimized for real-world business impact.
• The ideal candidate combines strong full-stack engineering skills with hands-on experience integrating LLMs, machine learning models, vector databases, and AI workflows into production environments. You will work closely with product, engineering, and data teams to build intelligent applications that improve automation, user experience, and operational efficiency.
• This is a highly technical, execution-focused role for someone comfortable owning AI systems end-to-end — from infrastructure and APIs to front-end experiences and deployment pipelines.

Responsibilities
AI Model Integration & Deployment

• Deploy and integrate pre-trained and fine-tuned ML/LLM models using platforms such as OpenAI, Hugging Face, TensorFlow, and PyTorch
• Build scalable inference APIs using FastAPI, Flask, Node.js, or similar frameworks
• Implement vector search and retrieval systems using Pinecone, Weaviate, FAISS, or ChromaDB
• Design and optimize Retrieval-Augmented Generation (RAG) pipelines for AI-powered applications
• Monitor model accuracy, latency, and operational performance in production environments

Data Engineering & AI Pipelines

• Build ETL pipelines for ingesting, cleaning, transforming, and processing structured and unstructured datasets
• Automate data preprocessing, labeling, validation, and versioning workflows
• Manage datasets and pipelines using Airflow, Prefect, Dagster, or similar orchestration tools
• Store and manage datasets in cloud data warehouses such as BigQuery, Snowflake, or Redshift
• Optimize pipelines for scalability, reliability, and cost efficiency

Full-Stack Application Development

• Build front-end interfaces in React, Next.js, or Vue for AI-powered features such as chatbots, dashboards, search, and analytics tools
• Develop scalable back-end services and microservices that connect AI models to business logic
• Ensure applications are responsive, secure, intuitive, and production-ready
• Design APIs and services that support high concurrency and scalable AI workloads

Infrastructure, DevOps & Deployment

• Containerize services using Docker and deploy workloads to Kubernetes environments
• Build and maintain CI/CD pipelines for application and model deployments
• Monitor infrastructure health, inference latency, system uptime, and operational costs
• Implement observability and monitoring using MLflow, Weights & Biases, Datadog, Prometheus, or custom dashboards
• Optimize AI inference performance and infrastructure costs across environments

Security & Compliance

• Ensure AI systems comply with GDPR, HIPAA, SOC 2, and other applicable data privacy standards
• Implement secure authentication, access controls, rate limiting, and API security best practices
• Maintain secure handling of sensitive user and business data

Collaboration & Product Development

• Work closely with data scientists to productionize experimental models and prototypes
• Partner with product and engineering teams to scope and prioritize AI-driven features
• Contribute to architecture discussions and technical planning
• Document workflows, APIs, infrastructure, and AI systems for maintainability and reproducibility

What Makes You a Perfect Fit

• Strong engineer with hands-on experience across both software development and applied AI/ML
• Comfortable moving quickly from experimentation to production deployment
• Analytical problem solver who balances scalability, latency, usability, and cost
• Curious and adaptable, constantly exploring emerging AI frameworks, tools, and workflows
• Ownership-driven with the ability to independently execute complex technical initiatives
• Strong communicator capable of collaborating across technical and non-technical teams

Required Experience & Skills

• 3+ years of software engineering experience with exposure to AI/ML systems
• Strong proficiency in Python and JavaScript/TypeScript
• Hands-on experience with AI/ML frameworks such as PyTorch, TensorFlow, Hugging Face, or OpenAI APIs
• Experience building scalable APIs and back-end systems
• Front-end development experience using React, Next.js, Vue, or similar frameworks
• Experience deploying machine learning models into production systems
• Strong SQL skills and experience with cloud data warehouses
• Familiarity with Docker, Kubernetes, and CI/CD workflows
• Experience integrating APIs, vector databases, and AI inference services

Ideal Experience & Skills

• Experience building and scaling AI-powered SaaS applications
• Hands-on experience with embeddings, fine-tuning, and RAG pipelines
• Familiarity with MLOps platforms such as MLflow, Kubeflow, Vertex AI, or SageMaker
• Experience with serverless architectures and microservices
• Knowledge of prompt engineering and AI workflow optimization
• Experience optimizing inference latency and AI infrastructure costs
• Familiarity with monitoring model drift, evaluation metrics, and AI observability practices

What Does a Typical Day Look Like?

A Full-Stack AI Engineer’s day revolves around building and optimizing production-grade AI systems. You will:

• Develop and refine APIs that expose AI and LLM functionality
• Build front-end interfaces that surface AI-powered workflows to end users
• Maintain and optimize ETL pipelines for AI model training and inference
• Deploy updates through CI/CD pipelines and monitor production performance
• Troubleshoot latency, scaling, or infrastructure bottlenecks
• Collaborate with product and data teams to prioritize impactful AI features
• Document systems and workflows to ensure scalability and maintainability

In essence: you are responsible for turning AI capabilities into reliable, scalable, and user-friendly production applications.

Key Metrics for Success (KPIs)

• Successful deployment of AI-powered features on schedule
• Application uptime ≥ 99.9%
• Inference latency maintained below target thresholds
• Reliability and scalability of AI systems in production
• Reduction in manual workflows through automation and AI integration
• Stable model performance and monitoring accuracy over time
• Positive adoption and usage of AI-driven features by end users
• Infrastructure and inference cost optimization improvements

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About the Role

• Our client is seeking a creative and technically skilled Website Designer to build modern, responsive, and high-performing websites that combine strong visual design with usability and conversion-focused execution.
• This role blends design, CMS implementation, front-end customization, and optimization. You will create wireframes and mockups, build and customize websites in platforms such as WordPress and Webflow, and ensure websites are optimized for performance, SEO, responsiveness, and user experience.
• The ideal candidate has both a strong design eye and the technical ability to translate concepts into polished, production-ready websites.

Responsibilities
Website Design & Layouts

• Create wireframes, user flows, and high-fidelity website mockups using Figma, Adobe XD, or Sketch
• Translate visual concepts into responsive and conversion-focused website layouts
• Design websites aligned with brand identity, usability standards, and marketing goals
• Create landing pages, service pages, and website sections optimized for engagement and conversions

CMS Development & Customization

• Build and update websites using WordPress, Webflow, Squarespace, Shopify, or similar CMS platforms
• Customize themes, templates, and layouts using HTML, CSS, and light JavaScript
• Configure plugins, widgets, forms, integrations, and CMS functionality
• Maintain clean and organized website structures for scalability and long-term usability

Website Optimization & SEO

• Ensure websites are optimized for speed, performance, accessibility, and mobile responsiveness
• Implement on-page SEO best practices including metadata, heading structure, schema basics, alt text, and internal linking
• Conduct performance audits using Google PageSpeed Insights, GTmetrix, Lighthouse, or similar tools
• Improve Core Web Vitals and user experience across all devices

Testing & Quality Assurance

• Test websites across browsers, devices, and screen sizes to ensure consistency and responsiveness
• Troubleshoot formatting issues, plugin conflicts, responsiveness bugs, and display inconsistencies
• Ensure websites meet accessibility and usability standards

Collaboration & Feedback

• Collaborate with marketing, content, branding, and development teams to align websites with campaigns and business objectives
• Incorporate stakeholder feedback while maintaining design consistency and usability best practices
• Support revisions and iterative improvements throughout project lifecycles

Website Maintenance & Organization

• Maintain organized website assets, files, and project documentation
• Ensure CMS platforms, plugins, and themes remain updated and secure
• Support ongoing website improvements, updates, and maintenance tasks

What Makes You a Perfect Fit

• Strong visual design instincts paired with technical website implementation skills
• Able to balance aesthetics, usability, performance, and SEO requirements
• Highly organized with strong attention to detail and testing discipline
• Comfortable managing multiple website projects and deadlines simultaneously
• Collaborative communicator capable of working across marketing, design, and development teams
• Passionate about creating polished, user-friendly digital experiences

Required Experience & Skills

• 2+ years of professional website design experience
• Proficiency with Figma, Adobe XD, Sketch, or similar design tools
• Experience building and customizing websites in WordPress, Webflow, Squarespace, or Shopify
• Strong knowledge of HTML and CSS
• Understanding of responsive design and mobile-first best practices
• Familiarity with website performance optimization and SEO fundamentals

Ideal Experience & Skills

• Experience designing e-commerce websites using Shopify or WooCommerce
• Basic JavaScript or front-end development skills
• Familiarity with Google Analytics, Google Tag Manager, and SEO tools
• Experience working with B2B SaaS, marketing agencies, or e-commerce brands
• Familiarity with CMS migrations, landing page optimization, and conversion-focused design

What Does a Typical Day Look Like?
A Website Designer’s day revolves around turning concepts into polished, high-performing websites. You will:

• Design layouts and prototypes aligned with branding and user experience goals
• Build and customize websites within CMS platforms
• Apply responsive styling and optimize websites for performance and SEO
• Run speed, responsiveness, and QA testing across browsers and devices
• Collaborate with marketing and content teams on landing pages and campaigns
• Maintain and update websites to ensure security, functionality, and consistency
• Refine websites based on stakeholder feedback and performance insights

In essence: you ensure websites are visually engaging, technically sound, user-friendly, and optimized for business growth.

Key Metrics for Success (KPIs)

• On-time delivery of website builds and updates
• Website load speed optimized below target thresholds (<3 seconds preferred)
• Mobile responsiveness and Lighthouse accessibility scores ≥90%
• Reduction in bugs, formatting issues, and QA revisions
• Positive stakeholder feedback on design quality and usability
• SEO and conversion improvements tied to website optimization efforts

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About the Role

• Our client is seeking a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities. This role is responsible for engaging inbound and outbound leads, conducting discovery conversations, building relationships with prospects, and passing well-qualified opportunities to Account Executives.
• The ideal candidate is a strong communicator who combines persistence with professionalism and understands how to balance high-volume outreach with thoughtful qualification. You will play a critical role in driving pipeline growth while ensuring prospects receive a positive and consultative early sales experience.
• This is an ideal opportunity for someone who enjoys outbound prospecting, relationship building, and contributing directly to revenue growth in a fast-paced B2B sales environment.

Responsibilities
Lead Qualification & Discovery

• Engage inbound leads generated through marketing campaigns, website forms, referrals, and events
• Conduct discovery calls to understand prospect needs, budget, timeline, and decision-making process
• Qualify opportunities using frameworks such as BANT, MEDDIC, SPICED, or SPIN
• Identify pain points and business challenges to determine sales readiness
• Maintain detailed qualification notes and opportunity updates within the CRM

Outbound Prospecting & Pipeline Generation

• Identify and research target accounts using LinkedIn Sales Navigator, Apollo, ZoomInfo, or similar tools
• Execute outbound prospecting campaigns through email, phone, LinkedIn, and multi-channel outreach
• Personalize messaging based on company insights, ICP alignment, and prospect pain points
• Build and maintain a consistent pipeline of qualified opportunities for Account Executives

Pipeline Nurturing & Relationship Building

• Maintain communication with early-stage or not-yet-ready prospects through follow-up campaigns
• Share relevant resources, case studies, and value-driven messaging to nurture relationships
• Re-engage cold leads and route warm opportunities back into active sales conversations
• Build trust with prospects while maintaining a consultative sales approach

Sales Collaboration & Handoff

• Schedule demos, meetings, and discovery sessions for Account Executives
• Prepare detailed handoff notes, qualification summaries, and context for sales teams
• Participate in pipeline review meetings with sales leadership and AEs
• Collaborate with sales and marketing teams to improve targeting, messaging, and conversion performance

CRM & Reporting

• Maintain accurate records within Salesforce, HubSpot, Zoho, or similar CRM platforms
• Track lead stages, outreach activity, conversion metrics, and opportunity outcomes
• Ensure CRM hygiene and complete documentation across all opportunities
• Report weekly on outreach activity, pipeline generation, and qualification performance

Feedback & Continuous Improvement

• Share prospect feedback and objections with marketing and leadership teams
• Continuously optimize outreach messaging and qualification approaches
• Stay current on industry trends, prospect pain points, and competitor positioning

What Makes You a Perfect Fit

• Strong communicator who asks thoughtful questions and actively listens
• Consultative and relationship-focused rather than transactional
• Organized, metrics-driven, and highly disciplined with follow-through
• Comfortable with high-volume outreach while maintaining personalization and quality
• Resilient, coachable, and motivated by targets and pipeline growth
• Confident operating independently in a remote sales environment

Required Experience & Skills

• 2+ years of experience in BDR, SDR, inside sales, or outbound prospecting roles
• Experience qualifying leads through structured discovery conversations
• Proficiency with CRM systems such as Salesforce, HubSpot, or Zoho
• Experience using sales engagement and prospecting tools such as Outreach, SalesLoft, Apollo, or LinkedIn Sales Navigator
• Strong written and verbal English communication skills
• Ability to manage multiple conversations and follow-up sequences simultaneously

Ideal Experience & Skills

• 3–5 years of BDR or outbound sales experience with quota attainment history
• Experience selling into B2B SaaS, technology, professional services, or high-ticket industries
• Familiarity with sales methodologies such as MEDDIC, Challenger, SPIN, or Sandler
• Experience supporting mid-market or enterprise sales cycles
• Background in multi-channel outbound campaigns and account-based outreach strategies

What Does a Typical Day Look Like?
A Business Development Representative’s day revolves around creating and qualifying new pipeline opportunities. You will:

• Respond to inbound leads and conduct discovery conversations
• Build prospect lists and execute outbound outreach campaigns
• Personalize emails, LinkedIn messages, and call strategies for target accounts
• Conduct qualification calls and identify sales-ready opportunities
• Maintain detailed CRM records and update pipeline stages
• Collaborate with Account Executives on handoffs and sales strategy
• Review activity metrics and optimize outreach performance daily

In essence: you ensure the sales team consistently receives high-quality, well-qualified opportunities backed by thoughtful discovery and professional prospect engagement.

Key Metrics for Success (KPIs)

• Daily and weekly outreach activity levels (calls, emails, LinkedIn touches)
• Discovery calls completed per week
• Qualified opportunities generated and passed to Account Executives
• Conversion rate from lead → discovery → qualified opportunity
• Pipeline contribution and sourced revenue opportunities
• CRM accuracy and completeness of documentation
• Response rates and outbound engagement performance

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About the Role

• We are seeking a highly skilled Business Applications Developer to design, build, and maintain automated business solutions and business intelligence systems using the Microsoft 365 and Power Platform ecosystem.
• This role focuses on developing workflows, dashboards, integrations, and internal applications that improve operational efficiency, automate business processes, and provide actionable insights across the organization.
• The ideal candidate combines strong technical development skills with business process understanding and enjoys building scalable, user-friendly solutions that create measurable operational impact.

Responsibilities

Power BI & Business Intelligence

• Design and develop interactive Power BI dashboards, reports, and data visualizations
• Build and maintain scalable data models using DAX and Power Query
• Translate business data into actionable insights for operational and leadership teams
• Optimize dashboard performance, usability, and reporting accuracy

Power Platform Development

• Build and maintain Power Automate workflows to streamline and automate operational processes
• Develop Power Apps solutions tailored to business workflows and internal systems
• Create complex automation flows, approval systems, and custom connectors
• Ensure solutions are scalable, maintainable, and aligned with operational goals

Azure & Systems Integration

• Develop Azure-based integrations using Azure Functions, APIs, webhooks, and custom services
• Integrate Microsoft 365 applications with third-party systems using REST APIs
• Build secure and reliable automation pipelines between platforms and business tools
• Troubleshoot and resolve integration or workflow issues efficiently

Microsoft Teams & AI Solutions

• Develop Microsoft Teams applications, integrations, bots, and adaptive cards
• Work with Copilot Studio to build AI-powered agents and automation experiences
• Support collaboration and communication workflows through Microsoft ecosystem enhancements

Security, Governance & Optimization

• Ensure applications follow Microsoft security best practices and data governance standards
• Maintain system reliability, application performance, and operational efficiency
• Monitor workflows and optimize automation performance over time
• Support compliance and access control requirements across solutions

Collaboration & Documentation

• Collaborate with business stakeholders to gather requirements and define solutions
• Translate operational needs into scalable technical implementations
• Maintain clear technical documentation and workflow diagrams
• Provide user training and support where necessary

What Makes You a Perfect Fit

• Strong analytical thinker who enjoys solving operational problems through automation
• Comfortable working independently in a remote, fast-paced environment
• Strong communicator capable of working with both technical and non-technical stakeholders
• Detail-oriented with a strong focus on scalability, usability, and efficiency
• Passionate about automation, business intelligence, and modern Microsoft technologies

Required Experience & Skills

• 2–4 years of development experience with Microsoft technologies
• Strong proficiency in Power BI including DAX, data modeling, and visualization best practices
• Advanced experience with Power Automate including complex flows and custom connectors
• Hands-on experience with Azure services and Azure Functions
• Strong JavaScript and/or TypeScript skills
• Experience working with REST APIs, webhooks, and third-party integrations
• Solid understanding of Microsoft 365 ecosystem and SharePoint development
• Familiarity with business intelligence and data analysis concepts

Preferred Experience & Skills

• Experience building enterprise automation solutions at scale
• Familiarity with Copilot Studio and AI-powered workflow automation
• Experience with Dataverse, SharePoint Lists, and Microsoft Graph API
• Knowledge of governance, compliance, and security within Microsoft environments
• Experience supporting operational, finance, HR, or sales workflows through automation

What Does a Typical Day Look Like?
A Business Applications Developer’s day revolves around automating workflows, improving visibility through reporting, and building scalable internal tools. You will:

• Design and optimize Power BI dashboards for operational and executive reporting
• Build and troubleshoot Power Automate workflows and integrations
• Develop internal applications using Power Apps and Microsoft technologies
• Connect systems using APIs, Azure Functions, and automation tools
• Collaborate with stakeholders to understand business needs and improve workflows
• Maintain documentation, optimize performance, and support ongoing enhancements

In short: you help transform manual business operations into scalable, intelligent, and efficient digital workflows using the Microsoft ecosystem.

Key Metrics for Success (KPIs)

• Number of operational processes successfully automated
• Reliability and uptime of workflows and integrations
• Dashboard adoption and reporting accuracy
• Reduction in manual operational effort and process inefficiencies
• Stakeholder satisfaction with automation and reporting solutions
• Application performance, scalability, and maintainability

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About the Role

• Our client is seeking a Risk Analyst / Risk Manager to identify, assess, monitor, and mitigate financial, operational, compliance, and enterprise risks across the organization.
• This role is responsible for developing quantitative risk models, evaluating internal controls, supporting regulatory compliance, and delivering actionable risk insights to leadership. The Risk Analyst / Risk Manager ensures the organization can operate confidently while minimizing exposure to financial loss, operational disruption, regulatory penalties, and reputational risk.
• The ideal candidate is analytical, detail-oriented, and capable of translating complex risk concepts into practical business recommendations.

Responsibilities
Risk Identification & Assessment

• Conduct enterprise-wide risk assessments covering operational, financial, compliance, market, and cyber risks
• Maintain and update risk registers, control matrices, and remediation tracking logs
• Identify emerging risks and prioritize mitigation efforts based on severity and business impact
• Partner with business units to strengthen risk awareness and proactive risk management practices

Quantitative Modeling & Analysis

• Build and maintain risk models using Python, SQL, R, SAS, or Excel
• Perform stress testing and scenario analysis for operational and financial exposures
• Utilize methodologies such as VaR, Monte Carlo simulations, regression analysis, and sensitivity modeling
• Analyze trends, anomalies, and risk indicators to support decision-making and forecasting

Compliance & Regulatory Reporting

• Monitor compliance with frameworks such as SOX, Basel III, Dodd-Frank, PCI-DSS, GDPR, HIPAA, or industry-specific regulations
• Prepare quarterly and annual compliance and risk reports for auditors, regulators, and leadership teams
• Support internal and external audits by providing accurate documentation and audit-ready evidence
• Track remediation actions and ensure regulatory deadlines are met consistently

Controls, Monitoring & Governance

• Test and validate the effectiveness of internal controls and governance procedures
• Monitor incidents, exceptions, and risk events within GRC platforms such as Archer, ServiceNow, or LogicManager
• Collaborate with IT and security teams on cyber risk, vendor risk, and operational resilience initiatives
• Support governance committees with risk tracking and reporting documentation

Reporting & Executive Communication

• Build dashboards and reports in Tableau, Power BI, Looker, or Excel to summarize exposures and trends
• Present risk findings, trends, and recommendations to executives and cross-functional stakeholders
• Maintain clear audit trails and documentation for governance and compliance reviews
• Translate complex analytical findings into clear business language and actionable recommendations

Collaboration & Cross-Functional Support

• Work closely with finance, operations, legal, compliance, security, and leadership teams
• Support business units in embedding controls and risk mitigation into daily operations
• Assist with process improvements and risk management framework enhancements

What Makes You a Perfect Fit

• Analytical and highly detail-oriented with strong quantitative reasoning skills
• Excellent communicator capable of simplifying complex risk concepts for non-technical stakeholders
• Comfortable managing multiple risk categories and priorities simultaneously
• Proactive mindset focused on identifying risks before they escalate into larger issues
• Strong balance of technical analysis, compliance awareness, and business judgment

Required Experience & Skills

• 3+ years of experience in risk analysis, risk management, compliance, audit, or governance functions
• Strong proficiency in SQL, Excel, and reporting/analysis workflows
• Experience working with at least one GRC or governance platform (Archer, ServiceNow, LogicManager, or equivalent)
• Understanding of enterprise risk management frameworks and regulatory compliance standards
• Experience preparing reports, dashboards, and risk documentation for leadership or auditors

Preferred Experience & Skills

• Professional certifications such as FRM, CFA, CPA, CCEP, or similar
• Experience with financial risk modeling methodologies (VaR, stress testing, Monte Carlo simulations)
• Background in regulated industries such as finance, healthcare, SaaS, or enterprise technology
• Familiarity with Tableau, Power BI, Looker, or advanced data visualization tools
• Experience supporting board-level reporting and executive governance committees
• Knowledge of cyber risk, vendor risk, or operational resilience programs

What Does a Typical Day Look Like?
A Risk Analyst / Risk Manager’s day revolves around identifying exposures, validating controls, and advising leadership on risk mitigation strategies. You will:

• Review dashboards and reports for anomalies or emerging operational, financial, or compliance risks
• Run models and stress tests to assess exposure and validate assumptions
• Update risk registers, remediation logs, and incident tracking systems
• Collaborate with business units to test controls and improve risk processes
• Prepare reports and recommendations for leadership, compliance teams, or auditors
• Track remediation progress and ensure accountability across departments

In essence: you serve as the organization’s early-warning system, ensuring risks are identified, quantified, monitored, and mitigated before they create material impact.

Key Metrics for Success (KPIs)

• Timeliness and accuracy of risk and compliance reporting
• Percentage of controls tested and validated on schedule
• Early identification and mitigation of operational or compliance risks
• Zero missed regulatory deadlines or audit failures
• Quality and effectiveness of executive risk reporting
• Positive feedback from leadership, auditors, and compliance stakeholders

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About the Role

• Our client is seeking an Email Marketing Specialist to build, launch, and optimize high-performing email campaigns that drive engagement, nurture leads, and generate measurable business results.
• This role combines creative copywriting, audience segmentation, automation strategy, and technical ESP management. The Email Marketing Specialist owns the full email campaign lifecycle — from campaign planning and workflow automation to deliverability optimization and performance reporting.
• The ideal candidate is analytical, detail-oriented, and comfortable balancing creative messaging with performance-driven optimization.

Responsibilities
Campaign Development & Execution

• Build and launch email campaigns using platforms such as HubSpot, Klaviyo, Marketo, Mailchimp, or ActiveCampaign
• Write compelling subject lines, email copy, and calls-to-action tailored to audience segments
• Design and optimize responsive email templates aligned with brand guidelines
• Perform light HTML/CSS edits when necessary to improve formatting and rendering

Audience Segmentation & List Management

• Maintain and organize email databases ranging from 20k–200k+ contacts
• Segment audiences by lifecycle stage, engagement level, persona, geography, and behavioral data
• Clean and maintain healthy email lists by removing inactive users, hard bounces, spam traps, and duplicates
• Improve personalization strategies to increase engagement and conversion performance

Automation & Nurture Workflows

• Build and maintain drip campaigns, nurture sequences, abandoned cart flows, onboarding workflows, and behavioral automations
• Test workflow logic and trigger conditions to ensure campaigns function correctly
• Continuously optimize automation flows to improve conversion rates and engagement

Deliverability & Compliance

• Monitor sender reputation, inbox placement, and overall deliverability performance
• Manage SPF, DKIM, DNS, suppression lists, and email authentication configurations
• Ensure campaigns remain compliant with CAN-SPAM, GDPR, CCPA, and email marketing best practices
• Troubleshoot deliverability issues using tools such as Litmus, GlockApps, or Postmark

Performance Optimization & Reporting

• Conduct A/B testing on subject lines, CTAs, send times, layouts, and messaging
• Analyze campaign performance metrics including open rates, CTR, conversion rates, bounce rates, and unsubscribe rates
• Build dashboards and reports using Google Analytics, CRM platforms, Looker, or ESP analytics tools
• Present findings, recommendations, and optimization strategies to leadership and stakeholders

What Makes You a Perfect Fit

• Strong balance between creative marketing and analytical thinking
• Excellent copywriting and communication skills with attention to detail
• Technically capable of managing ESP configurations and deliverability troubleshooting
• Organized and able to manage multiple campaigns, automations, and reporting cycles simultaneously
• Data-driven mindset focused on continuous optimization and measurable results

Required Experience & Skills

• 2+ years of professional email marketing experience
• Hands-on experience with at least one major ESP (HubSpot, Klaviyo, Marketo, Mailchimp, ActiveCampaign)
• Strong understanding of audience segmentation and email automation workflows
• Advanced Excel/Google Sheets skills (pivot tables, VLOOKUPs, reporting, segmentation)
• Basic HTML/CSS knowledge for email template customization
• Experience tracking and analyzing email campaign performance metrics

Preferred Experience & Skills

• Experience managing email programs for 50k+ contacts
• Familiarity with deliverability and inbox placement tools (Litmus, GlockApps, Postmark)
• Experience integrating ESPs with CRM systems such as Salesforce or HubSpot
• Background in SaaS, e-commerce, or professional services industries
• Understanding of lifecycle marketing and behavioral email strategies

What Does a Typical Day Look Like?

An Email Marketing Specialist’s day revolves around creating, launching, and optimizing campaigns that drive measurable engagement and revenue. You will:

• Build and schedule campaigns while writing compelling copy and designing templates
• Segment audiences to improve targeting and personalization
• Monitor deliverability and maintain clean, healthy email databases
• Launch and optimize automated nurture workflows and engagement sequences
• Review analytics dashboards and conduct A/B testing to improve performance
• Prepare reports and communicate campaign insights to marketing and leadership teams

In essence: you ensure email marketing campaigns are strategic, technically optimized, compliant, and consistently driving engagement, conversions, and revenue growth.

Key Metrics for Success (KPIs)

• Open rates meeting or exceeding industry benchmarks (20–40%)
• Click-through rates (CTR) ≥ 3–5%
• Improved conversion rates across campaigns and workflows
• Bounce rate maintained below 2% and unsubscribe rate below 1%
• Accurate revenue attribution and reporting from email campaigns
• Increased engagement, retention, and lead nurturing effectiveness

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About the Role

• We are hiring an Executive Assistant to act as the central operator and gatekeeper for a Principal managing a diversified portfolio of businesses, investments, and personal commitments.
• This is not a traditional EA role. This is a high-trust, high-discretion, high-ownership position where you will operate as the Principal’s right hand—protecting their time, managing communications, and ensuring seamless execution across business and personal priorities.
• You will sit at the intersection of operations, communication, and coordination—owning both inbound (what reaches the Principal) and outbound (what gets executed across teams).

What You Will Own
Calendar & Time Protection

• Own the Principal’s calendar end-to-end across multiple time zones
• Prioritize, schedule, and protect time blocks (including strategic thinking time)
• Push back on low-value meetings and propose better alternatives
• Prepare the Principal for every meeting with agendas, context, and materials

Inbox & Communication Management

• Triage inbox daily and respond on behalf of the Principal where appropriate
• Draft clear, concise, high-quality responses in the Principal’s voice
• Ensure no email goes unanswered beyond 24 hours
• Maintain visibility across all open threads, pending replies, and commitments

Cross-Team Coordination

• Act as the central hub between the Principal and executives, attorneys, advisors, and partners
• Translate verbal direction into clear action items and written communication
• Ensure decisions are communicated and executed without delay
• Coordinate meetings, agendas, and follow-ups across teams

Personal & Lifestyle Operations

• Coordinate complex travel (domestic & international), including logistics, reservations, and contingencies
• Manage personal scheduling, events, and lifestyle coordination (including partner and family logistics)
• Oversee logistics related to residences, vendors, appointments, and special events
• Ensure all personal matters run seamlessly without requiring Principal intervention

Follow-Through & Accountability

• Track every commitment made by and to the Principal
• Maintain a centralized task and reminder system
• Proactively follow up on deadlines, deliverables, and dependencies
• Produce weekly summaries of completed tasks, pending items, and decisions required

Briefing, Research & Process Optimization

• Prepare executive briefs for meetings, calls, and travel
• Conduct research on counterparties, opportunities, and topics as needed
• Operate AI-first using tools like Claude for drafting, summarization, research, and SOP creation
• Continuously improve systems, workflows, and operational processes

Required Experience & Skills

• 3–7 years of experience as an Executive Assistant, Chief of Staff, Operations Manager, or similar role supporting senior leadership
• Proven experience supporting high-performing founders, executives, or principals
• Native or near-native English (written and spoken)
• Exceptional written communication (clear, concise, executive-level)
• Strong proficiency with Google Workspace, Notion, ClickUp, Asana, or similar tools
• Demonstrated ability to manage multiple priorities with precision and speed

Must-Have Requirements (Non-Negotiable)

• Exceptional discretion and ability to handle highly confidential information
• Proven ownership mindset and proactive execution style
• Strong experience managing calendars, inboxes, and cross-functional coordination
• AI-first workflow using tools like Claude (or equivalent) for daily operations
• Ability to operate independently without constant direction

Nice-to-Have

• Experience supporting executives in family offices, financial services, real estate, or luxury environments
• Exposure to legal, financial, or investment-related workflows
• Experience building systems, SOPs, or operational frameworks

Key Metrics for Success (KPIs)

• 100% responsiveness: no external email goes unanswered beyond 24 hours
• All commitments tracked, surfaced, and completed before deadlines
• Principal is fully prepared for every meeting (no reactive gaps)
• Seamless cross-team execution with clear ownership and follow-through
• Flawless execution of travel, scheduling, and personal logistics
• Continuous improvement of systems and workflows

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About the Role:

• We are seeking a highly organized and proactive Executive Assistant (Operations & Client Coordination) to support daily operations and client coordination for a fast-growing business in the automotive space.
• This role goes beyond basic administrative support—you will act as a key operational partner to the founder, managing client communication, coordinating with contractors, and ensuring smooth execution across multiple workflows. The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced environment with shifting priorities.

Responsibilities:
Client Management

• Manage inbound client inquiries and prioritize urgent requests.
• Draft and send professional client communications, including updates and summaries.
• Ensure timely follow-ups and maintain a high-quality client experience.

Contractor Coordination

• Coordinate with freelance contractors on active projects and deals.
• Track progress and ensure timelines and deliverables are met.
• Maintain clear communication between all stakeholders.

CRM & Administrative Management

• Maintain and organize CRM systems, specifically GoHighLevel (GHL).
• Ensure accurate and up-to-date client and deal records.
• Support onboarding by collecting and organizing client information.

Communication & Scheduling

• Manage calendar scheduling, meetings, and daily priorities using Google Calendar and Gmail.
• Prepare materials and context for client or partner calls.
• Support daily check-ins to ensure alignment on priorities.

Research & Reporting

• Conduct light research including market comparisons, inventory checks, and basic data gathering.
• Support decision-making by organizing and presenting relevant information.

What Makes You a Perfect Fit:

• Highly organized with strong attention to detail.
• Proactive and able to work independently with minimal supervision.
• Comfortable managing multiple workflows in a fast-paced environment.
• Strong communicator who can represent the business professionally.
• Reliable and responsive during U.S. working hours.

Required Experience & Skills (Minimum):

• 2+ years of experience supporting a founder, executive, or small business owner.
• Strong hands-on experience with GoHighLevel (GHL).
• Proficiency in Google Workspace (G Suite), including Gmail, Google Calendar, Docs, and Drive — this is a must-have.
• Experience managing client communication and follow-ups.
• Strong organizational and multitasking abilities.
• Excellent written and verbal English communication skills.
• Ability to work independently and manage shifting priorities effectively.
• Reliable internet connection and professional remote work setup.

Tools & Systems:
Must-Have Tools (Non-Negotiable)

• GoHighLevel (GHL)
• Google Workspace (G Suite): Gmail, Google Calendar, Google Docs, Google Drive

Nice-to-Have Tools

• Gamma (or similar presentation tools)
• Slide creation tools (Google Slides, PowerPoint, etc.)
• Notebook LM or similar tools for organization and research

What Does a Typical Day Look Like?
An Executive Assistant’s day is focused on keeping operations organized and ensuring smooth communication across the business. You will:

• Manage client inquiries and follow-ups.
• Coordinate with contractors and track progress.
• Maintain CRM records and ensure data accuracy.
• Schedule meetings and support daily planning.
• Conduct research and organize key information.

In essence: you are the operational backbone, ensuring nothing falls through the cracks while supporting both clients and internal workflows.

Key Metrics for Success (KPIs)

• Responsiveness and quality of client communication.
• Accuracy and organization of CRM and deal tracking.
• Timely coordination and follow-through on tasks.
• Efficiency in managing schedules and priorities.
• Overall operational reliability and support to the founder.

go to method of application »

About the Role

• We’re hiring a Sales Assistant to support a fast-moving sales team by keeping everything organized, accurate, and moving forward.
• This is an execution-heavy, detail-driven role — you’re not selling, but you’re critical to making sales happen.
• You’ll manage CRM data, coordinate meetings, prepare proposals, and ensure sales reps have everything they need to close deals.
• If you’re organized, proactive, and thrive behind the scenes — this role is for you.

What You’ll Own
CRM Management (Core Focus)

• Maintain clean, accurate CRM data across:
• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive
• Update leads, contacts, and opportunities daily
• Remove duplicates, fix missing fields, and maintain data hygiene
• Ensure pipeline visibility is always accurate

Scheduling & Sales Coordination

• Schedule calls, demos, and follow-ups across time zones
• Use tools like:
• Google Calendar
• Outlook
• Calendly
• Ensure sales reps are fully prepared before every meeting
• Coordinate internal prep sessions and follow-ups

Proposal & Document Support

• Draft, format, and proofread:
• Sales proposals
• Quotes
• Presentations
• Support RFP/RFI responses using templates
• Create polished materials using:
• Google Slides
• Microsoft PowerPoint
• Canva

Reporting & Sales Metrics

• Generate weekly/monthly reports:
• Pipeline activity
• Conversion rates
• Sales KPIs
• Maintain dashboards for leadership visibility
• Ensure reporting is accurate and on time

Communication & Follow-Ups

• Draft follow-up emails after meetings
• Send reminders, thank-you notes, and next steps
• Support inbound lead routing and initial responses

Cross-Team Coordination

• Work with:
• Marketing (lead flow & campaigns)
• Finance (contracts & approvals)
• Operations (order processing)
• Track handoffs to ensure nothing falls through the cracks

What Success Looks Like

• CRM is always clean, structured, and reliable
• Meetings are scheduled without friction or conflicts
• Sales reps are fully prepared before every call
• Reports are accurate and delivered on time
• No delays in proposals, follow-ups, or communication

What Makes You a Strong Fit

• Extremely organized and detail-oriented
• Strong written communicator (you’ll draft emails daily)
• Proactive — you fix issues before being asked
• Comfortable managing multiple priorities
• Enjoy supporting others and enabling success

Requirements (Must-Have)

• Experience
• 1–2 years in:
• Sales support
• Administrative roles
• Operations or coordination roles

Core Skills

• Hands-on experience with at least one CRM
• Strong scheduling and calendar management
• Proficiency in:
• Google Workspace or Microsoft Office
• Clear, professional written English

Nice to Have

• Experience creating proposals or sales decks
• Exposure to SDR/BDR workflows
• Experience in:
• B2B SaaS
• Marketing agencies
• Professional services
• Basic reporting skills (Excel, dashboards, pivot tables)

What a Typical Day Looks Like

• Update CRM data and clean pipeline records
• Schedule meetings and coordinate calendars
• Prepare proposals, decks, and documents
• Generate reports for sales leadership
• Send follow-ups and manage communication
• Coordinate across teams to keep deals moving

In short:

• You keep the sales engine organized, efficient, and moving forward.

Key Metrics (KPIs)

• CRM accuracy (no duplicates, complete records)
• On-time scheduling and meeting coordination
• Error-free proposals and documents
• Reporting accuracy and consistency
• Feedback from sales team on support quality

go to method of application »

About the Role

• We’re hiring a confident and results-driven Appointment Setter to generate qualified meetings by engaging attorneys and legal professionals.

This role is focused on:

• Starting conversations
• Qualifying interest
• Handling objections
• Following up consistently

Your goal is simple:
Turn conversations into booked, qualified discovery calls

• If you’re comfortable speaking with professionals, persistent with follow-ups, and thrive in a structured outreach environment — this role is for you.

What You’ll Own
Lead Outreach & Prospect Engagement

• Conduct outbound and inbound outreach to attorneys
• Introduce services and initiate conversations
• Ask smart questions to:
• Understand needs
• Qualify interest
• Navigate gatekeepers and reach decision-makers
• Engage prospects professionally and confidently

Appointment Scheduling

• Schedule qualified discovery calls for the sales team
• Coordinate availability across calendars
• Confirm meetings and ensure prospects are prepared
• Maintain clean and accurate scheduling records

Follow-Up & Lead Nurturing

• Execute consistent follow-up sequences
• Re-engage interested prospects over time
• Handle objections professionally
• Continue conversations until:
• A meeting is booked, or
• A clear decision is made

CRM & Lead Management

• Log all activities in CRM systems like:
• HubSpot
• Salesforce
• Track lead progress and update statuses
• Maintain clean, structured records of all interactions
• Ensure no lead or follow-up is missed

What Success Looks Like

• Consistent flow of qualified booked appointments
• High follow-up discipline (nothing falls through the cracks)
• Strong show-up rates for scheduled meetings
• Clean, reliable CRM data
• Clear, professional communication with prospects

What Makes You a Strong Fit

• Confident communicator (phone, email, LinkedIn)
• Persistent and resilient — you don’t drop leads
• Organized and process-driven
• Comfortable speaking with attorneys and professionals
• Self-motivated and able to work independently
• Strong objection-handling ability

Requirements (Must-Have)

Core Experience

• 1–2+ years in:
• Appointment Setting
• SDR / BDR
• Sales Development
• Strong outbound outreach experience
• Experience handling follow-ups and nurturing leads

Skills

• Excellent verbal English communication
• Confident objection handling
• Experience using:
• CRM systems (e.g., HubSpot, Salesforce)
• Scheduling tools (Calendly, Google Calendar, etc.)
• Strong organization and time management
• Reliable internet and professional remote setup

Nice to Have

• Experience working with:
• Law firms
• Attorneys
• Professional services
• Agency or marketing services outreach experience
• Experience navigating gatekeepers
• Exposure to high-ticket or high-value sales

Tools You’ll Use

• HubSpot / Salesforce
• Calendly / Google Calendar
• Email & calling tools
• Outreach platforms

What a Typical Day Looks Like

• Conduct outbound outreach to attorneys
• Engage prospects and qualify interest
• Handle objections and answer questions
• Follow up with active leads
• Schedule discovery calls
• Update CRM and track activity
• In short:
• You turn conversations into qualified meetings that drive pipeline growth.

Key Metrics (KPIs)

• Appointments booked (weekly/monthly)
• Outreach volume (calls, emails, follow-ups)
• Show-up rate (target: 70–80%+)
• Prospect engagement rates
• CRM accuracy (100% logging)