Assistant Banquet Manager - Johannesburg, OR Tambo at Radisson Hotel Group

Key Responsibilities of the Assistant Banquet Manager:

• Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved
• Manages the banqueting team fostering a culture of growth, development and performance within the department
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Establishes and delivers effective programmes that advance service standards, profitability and cost control
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Assistant Banquet Manager:

• Proven experience in banquets with excellent problemsolving capabilities
• Excellent managerial skills with a handson approach and leadbyexample work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills