Assistant Food and Beverage Manager at Marriott International

• We are seeking a hands-on, energetic, and experienced Assistant Food and Beverage Manager to lead and inspire a dynamic team of approximately 50 staff members. This is a fantastic opportunity for a passionate hospitality professional who thrives in a fast-paced environment and is committed to delivering exceptional guest experiences.
• Please note: This position is only open to South African citizens. Shift work is required, with a strong focus on evenings, weekends, and public holidays.

Key Responsibilities

Operational Leadership

• Oversee daily operations across Restaurants, Bars, and Room Service (where applicable).
• Maintain high standards of service, cleanliness, and food safety.
• Actively support staff on the floor during peak service periods.

Team Management

• Lead by example, fostering a culture of mutual respect, teamwork, and accountability.
• Motivate and mentor staff to achieve operational excellence.
• Manage staffing levels to meet service and financial goals.

Customer Experience

• Ensure exceptional guest service from arrival to departure.
• Address and resolve guest concerns promptly and professionally.
• Continuously seek feedback and implement improvements.

Training & Development

• Identify training needs and implement development plans.
• Conduct regular coaching and performance reviews.
• Promote a positive and inclusive work environment.

Compliance & Standards

• Ensure adherence to all food and beverage policies, health regulations, and liquor laws.
• Monitor and maintain sanitation and safety standards.

Financial Oversight

• Assist with budgeting, purchasing, and invoice management.
• Drive profitability through efficient operations and cost control.

Candidate Profile

Education & Experience

• High school diploma or GED with minimum 3 years’ experience in food & beverage, culinary, or hospitality management. OR
• 2-year diploma/degree in Food Service Management, Hospitality, or related field with minimum 2 years’ experience in a similar role.

Key Attributes

• Proven leadership experience in managing large teams.
• Strong interpersonal and communication skills.
• Ability to work under pressure and adapt to a dynamic environment.
• Passionate about hospitality and customer service excellence.