Assistant Vice President at EXL South Africa

Job Description

• Promote compliance with accreditation, licensing, and regulatory standards.
• Basic Function

Essential Functions

• Responsible for review and delivery of all compliance activities as designed.
• Partner with other line compliance functions along with compliance reporting team for updates and changes
• Act as a bridge between Line compliance execution team, Reporting team and function leadership 
• Innovating and improving the existing process to flush the inherent risk for the function.
• Managing the Compliance team and drive strong Org culture to ensure completion of deliverables.
• Participating in the design, development and delivery of best-in-class Compliance programs, policies and practices.
• Analyzing comparative data and preparing regional and global reports related to compliance risk assessments and monitoring of compliance related issues. 
• Mentor and guide team on all aspects of Compliance/Audit/Risk and govern trainings to enhance skillset for the role.
• Investigating and assisting in responses to compliance risk issues. Investigating regulatory inquiries, preparing required documentation, making recommendations to senior management/clients on how to proceed, and preparing responses for the regulatory inquiries.
• Coordination with audit teams for issue closure, action plan status and audit exits.
• Proactively identify issues and reports the same as Self-Identified Audit Issues (SIAI) to Corporate Audit.
• Understanding of critical regulatory requirements of banking and insurance for UK,US 
• Ownership of all documents and maintenance as per policy requirements
• Interacting and working with other areas within the organization, as necessary.
• Keeping abreast of  internal policy changes in order to further identify new key risk areas.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders/clients and /or other team members.
• Additional duties as assigned.
• Primary Internal Interactions
• ISG/HR/LIFE/Corporate Compliance/Corporate Audit team/Finance at all levels 
• Ownership of all compliance activities, reporting and audit closures
• Primary External Interactions
• Client/Auditors
• Technical Skills    
• Excellent presentation skills
• Analytical Abilities
• Process Specific Skills   
• In depth knowledge and understanding of Compliance/Risk and importance of audits, Local laws and regulations
• Good knowledge of Compliance/certification related standards like PCI, SSAE18, Statutory Audits, ISO 9001, ISO 27001 etc.

Responsibilities

• Monitor changes in laws and regulations and ensure timely updates to organization leaders.
• Support updates to organizational practices, as needed. Liaise with accrediting and regulatory bodies.
• Provide guidance and support to senior leaders and teams on healthcare compliance matters )
• Complete related audits

Qualifications

• Bachelor's/Master's in any stream 
• At least 10-15 years of relevant working experience in BPO / ITES industry, preferably in specialized role (Audit/Risk/Compliance)