Aviation Administrator - Johannesburg at Santam Insurance

What will you do?

• A position exists within our Specialist Santam Aviation business unit for an Administrative Assistant in our Alice Lane, Sandton. To provide quality and accurate business administrative support services to internal and external stakeholders enabling Specialist Solutions Aviation to achieve its business goals.

What will you do?

• Action stakeholder requests by capturing and processing the administration request on the relevant system.
• Action vendor invoice payments by capturing and processing the data on the relevant system.
• Contribute to efficient budget compilation by applying statistical growth information to financial expenditure requirements.
• Minimise financial and reputational risk by ensuring accuracy of processing activities.
• Provide feedback to internal and external stakeholders by generating and making available relevant reports to the BU leaders.
• Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA)
• Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion.
• Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing approach the with team.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Qualification and Experience

• Grade 12/ Matric
• 1 to 2 years short term insurance experience
• FAIS certification registration advantageous

Knowledge and Skills

• Fully Computer Literate – MS Office
• Excellent written and oral communication skills
• Administrative procedures and systems
• Data analysis
• Relevant regulatory knowledge
• Business writing skills
• Insurance Related Product Knowledge
• A strong administrative background
   

Personal Attributes

• Drives results
• Information seeking
• Being Resilient 
• Contributing dependently
• Client focus
• Flexibility and adaptability
• Cultivates innovation
• Analytical thinking