Billing Administrator - Cape Town at Electrum

The Opportunity

• As Billing Administrator you will take on a pivotal role in managing the end-to-end billing process for Electrum. Your responsibilities will include efficiently collecting billing data, generating precise and timely invoices, and actively pursuing debt collection. You will work closely with our Billing Specialist and Finance team, and you will contribute significantly to the financial health of the organisation.
• Your interactions with customers will be instrumental in fostering strong and positive relationships, making your role essential to maintaining overall customer satisfaction. This is an exciting opportunity to be at the forefront of financial operations, ensuring accuracy, timeliness, and excellence in customer engagement within the dynamic environment of Electrum

Requirements

Your Responsibilities

As Billing Administrator, you will be responsible for the following:

• Collect and manage accounts due, following up with customers for timely payments.
• Efficiently create accurate invoices, ensuring precision in details and timely distribution (ARR and PS).
• Distribute remittance advice to the team.
• Keep clients informed about outstanding debts, deadlines, and address customer queries promptly.
• Communicate with Project Administrator and Sales Coordinator for billing information.
• Assist with NDAs, onboarding processes, and maintain a record of Product and Service history
• Share regular reports on quote status, outstanding items, and billing activity.
• Monitor and address issues in financial systems.
• Collect data for PTB invoicing, assist with Timesheet Management, and ensure timely submission by Electrolites.
• Assist in obtaining purchase orders and set up projects in Sharpie and Xero as required.
• Regularly maintain and update Customer databases.
• Provide ad hoc backup for tasks of team members.
• Monitor and report on accounts, identifying potential bad debts.

What you’ll need

• Matriculation or Tertiary qualification
• 1 year of experience in a Finance or related team
• Excel (or Google Sheets) experience
• Exposure to a Financial system would be advantageous

Increase your odds by having

• Timekeeping and planning
• High attention to detail
• Strong oral and written communication
• Deadline and goal orientated