Broker Support Administrator at AON

Broker Support Administrator

Aon Reinsurance is recruiting a Broker Support Administrator in our Facultative department. The primary role of the broker support administrator is responsibility for assisting in producing and/or providing quality checks in respect of documentation and transactional activities required to support the placement of business and the day-to-day administrative support to the head of the division and/or brokers. 

Responsibilities

• Produce final reinsurance documentation to confirm coverage to clients.
• Prepare market submissions, presentations, renewal proposals, obtain quotations for cover from the market, as required.
• Effect amendments on contracts, issue endorsements, prepare cover slips and cover notes / cover letters to Clients.
• Take ownership and initiative in resolving queries and problems efficiently.
• Process clients’ contracts and documentation on GRiDS system.
• Liaise with internal teams to follow up on invoicing, premium payments, outstanding slips from Reinsurers etc.
• Assist in respect of claims queries as required.
• Submit contract documentation directly to clients and make necessary follow ups on outstanding documentation including TOBA / CSA etc
• Final check of reinsurance documentation to ensure that it meets internal and Industry requirements and regulatory standards.
• Build strong relationships with clients and reinsurers.
• Responsible for engaging in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa.

Qualifications

• Grade 12 (matric)
• An appropriate NQF level 4 FAIS /short-term insurance qualification
• Be FAIS compliant in commercial lines short-term insurance
• Preferably a relevant bachelor’s degree in insurance and risk management
• First level regulatory examination for representatives

Knowledge

• Have a sound knowledge in respect of reinsurance

Skills and Attributes

• Well-developed interpersonal skills
• Well-developed analytical skills
• Well-developed communication skills. (Written and spoken)
• Proven ability to work with and in teams
• Computer literacy with advanced experience in MS Word and Excel

Experience

• Have 3 to 5 years’ experience relevant reinsurance experience