Building Services Manager - Pietermaritzburg at Excellerate JHI

Purpose of the Job:

• To manage the full building services component of commercial and retail ensuring that the operation runs smoothly, efficiently and effectively.

Role Objectives / Responsibilities:

• To manage the day-to-day operations of the portfolio within set parameters, standards, legislation and budget ensuring efficient and effective operations
• To manage capex, opex, abnormal, day-to-day maintenance and operations budgets in conjunction with core competency including:
  • Budget preparation.
  • Preparation of budget plan for department.
  • Monthly variance reporting.
  • Compilation of five-year rolling maintenance plan in conjunction with core strategies.
• To manage capex, tenant installations and maintenance projects in conjunction with core competence.
• To manage contracts and service level agreements together with core competency through the following interventions:
  • Scope of work is set
  • Specifications are drafted
  • Proper tender process is followed.
  • Timeous appointment of contractors according to procedural requirements.
  • Performance evaluations on contractors are carried out.
• Crisis and Business Continuity Management according to set procedures
• To implement agreed corrective actions on all audit findings.
• To manage performance of direct reports with input from core competence, ensuring:
  • input into job profiles
  • performance contracts are discussed and agreed
  • regular one on one's are held with staff to discuss progress of individual areas of accountability
  • formal performance reviews are held at least annually
  • measures are used to take appropriate remedial action
  • developed and skilled team
• To manage tenant operational issues including:
  • ensuring that the terms of the lease agreement are adhered to by all tenants
  • that building standards are applied in the interest of customer service
  • ensuring that operational staff adhere to a 24-hour turnaround policy
  • regular tenant visitations and inspections are undertaken and outcome documented
• To coordinate and oversee all matters pertaining to tenants installations in the team inclusive of
  • Approval of plans in line with building services standards
  • Ensure that installations are on track in terms of specifications and timing
  • Ensure that the regulatory requirements of the local authorities are adhered to
  • Ensure minimised costs as a result of delayed tenant installations
• To carry out tenants take-on and take-back inspections by ensuring the following:
  • Letters are forwarded to tenants advising of either the take-on or take-back inspection
  • Take-on and take-back inspections are coordinated with the Technical Services Manager
  • Meetings set up with the tenant
  • Provide costing for any remedial work necessary
  • Ensure that all electrical certificates of compliance are in place
  • Take-on and take-back inspections are loaded on the system timeously
  • Ensure that all costs are recovered from tenants on departure
• Represent the commercial and retail team and the core competency at building projects design and site meetings in the case of developments, refurbishments and extensions  

Qualifications:

• Senior Certificate
• Degree or diploma in building management / civil engineering / architecture

Experience:

• At least 7 years minimum experience in a variety of building services roles with emphasis on tenant installations and building maintenance with Project Management experience.

Knowledge & Skills:

• Customer market understanding.
• Business procedures, rules and processes.
• Health and Safety. Statutory compliance.
• Building regulations and Council By Laws.
• Computer literate.
• Managerial Skills
• Financial Skills.
• Procurement processes.
• Fire systems & regulations.
• Water reticulation system & standards.
• Project Management.

Risk Management.

• Customer market understanding.
• Business procedures, rules and processes.
• Health and Safety. Statutory compliance.
• Building regulations and Council By Laws.
• Computer literate.
• Managerial Skills
• Financial Skills.
• Procurement processes.
• Fire systems & regulations.
• Water reticulation system & standards.
• Project Management.