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What will you do?
The Business Analyst’s primary role is helping businesses implement technology solutions (in the RA SanlamConnect Support environment) in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to all stakeholders, facilitators, and partners. This will include defining, analysing and documenting requirements; managing requirements at the project level, leads to fulfilling business needs, liaising with all impacted stakeholders, testing the changes and managing the implementation/release of the new solutions back into the business environment. The Business Analysts also use requirements to drive the design or review of test cases, process change requests.
What will make you successful in this role?
Defining, analysing, documenting, and managing requests
Identify & define business requirements for new business models or changes to existing models
Produce BRS/Functional Specification
Analyse, design & define new business processes or changes to existing processes
Define and document requirements in the Interface Document for technical solutions between source system(s) and CMS/KOM/SANPAY systems
Participate in transitioning the requirements & use cases to Systems Analysts, Developers to ensure a clear & complete understanding of what is required
Review test approach & test cases to ensure coverage of relevant business scenarios, use cases and functionality defined
Participate in testing to ensure that business requirements have been met
Ensure integration of changes into process environment
Give input to finalize scope of releases and confirm tasks for link to production
Ongoing support query resolution, reporting
Respond to and assist clients and stakeholders with any ad-hoc and ongoing queries and support that they may have regarding changes, systems errors etc.
Provide guidance & expert advice and information from data sources
Qualification and experience
Grade 12 (matric) or equivalent qualification
A related qualification will be advantageous
Business Analyst and/or Test Analyst experience both in process and systems application (commission and intermediary)
Preference will be given to candidates with experience in testing in Financial Services
Knowledge and skills
Experience and knowledge of administration and remuneration of intermediaries within the Life assurance industry would be advantageous
Knowledge of SDLC (Systems Development Life Cycle) process in IT/new WOW
Building and Maintaining Relationships
Planning and Organising
Being flexible and adaptable
Closing date: 8 September 2021
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Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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