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  • Posted: Sep 2, 2021
    Deadline: Not specified
  • Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
    Read more about this company


    Business Analyst

    What will you do?

    The Business Analyst’s primary role is helping businesses implement technology solutions (in the RA SanlamConnect Support environment) in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to all stakeholders, facilitators, and partners.  This will include defining, analysing and documenting requirements; managing requirements at the project level, leads to fulfilling business needs, liaising with all impacted stakeholders, testing the changes and managing the implementation/release of the new solutions back into the business environment. The Business Analysts also use requirements to drive the design or review of test cases, process change requests.

    What will make you successful in this role?


    Defining, analysing, documenting, and managing requests

    • Identify & define business requirements for new business models or changes to existing models

    • Produce BRS/Functional Specification

    • Analyse, design & define new business processes or changes to existing processes

    • Define and document requirements in the Interface Document for technical solutions between source system(s) and CMS/KOM/SANPAY systems  

    • Participate in transitioning the requirements & use cases to Systems Analysts, Developers to ensure a clear & complete understanding of what is required

    • Review test approach & test cases to ensure coverage of relevant business scenarios, use cases and functionality defined

    • Participate in testing to ensure that business requirements have been met

    • Ensure integration of changes into process environment 

    • Give input to finalize scope of releases and confirm tasks for link to production


    Ongoing support query resolution, reporting 

    • Respond to and assist clients and stakeholders with any ad-hoc and ongoing queries and support that they may have regarding changes, systems errors etc.

    • Provide guidance & expert advice and information from data sources 

    Qualification and experience

    • Grade 12 (matric) or equivalent qualification

    • A related qualification will be advantageous

    • Business Analyst and/or Test Analyst experience both in process and systems application (commission and intermediary)

    • Preference will be given to candidates with experience in testing in Financial Services

    Knowledge and skills

    • Experience and knowledge of administration and remuneration of intermediaries within the Life assurance industry would be advantageous

    • Knowledge of SDLC (Systems Development Life Cycle) process in IT/new WOW

    Personal attributes

    • Analytical Thinking

    • Work Standards

    • Coaching

    • Communication

    • Decision Making

    • Building and Maintaining Relationships

    • Planning and Organising

    • Continuous Learning

    Core competencies

    • Customer Focus

    • Collaborates

    • Cultivates Innovation

    • Drives Results

    • Being flexible and adaptable

    Turnaround time

    • The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

    Closing date: 8 September 2021

    Build a successful career with us

    • We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

    Our commitment to transformation

    • The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

    Method of Application

    Interested and qualified? Go to Sanlam on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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