Business Consultant II at CSG International

What you'll do

• You will report to the Regional Director of Solution Delivery to contribute towards the use of product and industry knowledge to assist customers in solving business problems, and transforming their operational and business processes
• You will gather technical requirements and perform technical gap analyses
• Assist customers in refining and communicating customer requirements for enhancements and issue resolution
• You will partner with the customer to obtain customer reference data and track the completeness of customer reference data, following-up with the relevant party to ensure the pending reference data is received
• You will support data migration
• You will tracks business processes, documents important requirements, details, and solutions and communicates status to internal and client teams
• You will resolve ref data escalation issues with the relevant parties

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.

• Bachelor's degree in Computer Science, Information Technology, Engineering or Business or equivalent experience
• Proficient in English in a business environment
• 5 years of experience as a business or software consultant in the telecommunications domain
• Experience with an integrated BSS solution and several products within the portfolio
• Experience with customer engagements and project management responsibilities

Perks & Benefits

• Work from home, in-office, or hybrid
• Emotional and mental well-being support
• Education assistance
• Learn more about the perks and benefits when you talk to your recruiter