Business Development Manager at Servest SA

Job Context    

• Servest is seeking an astute and highly motivated Business Development Manager in the Catering BU. The purpose of the role is to lead the catering sales capability and team in growing a catering company’s revenue by winning new clients, expanding existing accounts, and building strategic partnerships. It’s a mix of sales, marketing, and client relationship management tailored to the food service industry. This role reports directly to the Managing Executive, in the Catering Business Unit.

Minimum Requirements    

• Grade 12
• Degree or diploma in Business, Hospitality Management, sales or Marketing
• Experience in catering, hospitality, or event management
• Proven track record in sales or business development
• Minimum of 6 - 8 years’ experience in a similar role
• Proven sales experience and track record in new business development within the Services Industry
• Should be able to demonstrate experience in solution-selling and presenting
• Will have a proven track record and network of contacts
• Own reliable vehicle

Duties & Responsibilities    

• Providing market intelligence and ongoing competitive market analysis.
• Build the catering sales pipeline to the required Business KPI’s
• Ensuring high levels of customer satisfaction.
• Provide dynamic and creative leadership: recruit, mentor and inspire the sales team!
• Develop and maintain the annual strategic sales and marketing plan for EQ’s communities in conjunction with the Marketing Manager.
• Prepare and manage the sales department budget including sales team compensation, training, sales incentive programs, sales centre and show home costs.
• Prepare and present sales and traffic reports at staff meetings.
• Manage the Purchase and Sale Agreement process with all Sales Agents.
• Develop, implement and monitor the Realtor referral program in order to maximize referral sales.
• Achieving sales team goals and objectives.
• Sales team staffing, training, morale, and motivation.
• Maximizing referral sales from existing customers by creating a stellar customer experience.
• Maximizing referral sales from a comprehensive Realtor referral program.
• Timely sales and traffic reporting and ensuring Sales Force is maintained with the required governance and data integrity.
• Develop and maintain strategic partnerships and key networks within the industry.

Competencies

• Excellent interpersonal, listening and communication skills
• Excellent negotiation and rapport building skills
• Good business acumen and awareness of macro environment
• Resilient, determined and able to work under pressure
• Target focussed and money driven
• Good organisational and time management skills
• Sales Force Proficiency is advantageous.

Deadline:20th April,2026