Business Intelligence and Analytics Manager at SPARK Schools

Requirements

Responsibilities:

• Ensure solutions to new and challenging data problems in the SPARK Schools ecosystem, including but not limited to establishing a single source of truth, master and reference data management, defining the data landscape and organisational data processes.

• Well versed in data governance and management. Ability to guide executives based on industry best practices.

• Work with the executives and systems team to ensure compliance in terms of PoPIA and GDPR.

• Act as an internal consultant to the Executive (Technology) to ensure information security adherence and compliance.

• Ensure SPARK Schools has all relevant policies with respect to Information security, Data governance, GDPR and PoPIA.

• Develop and implement a data management strategy.

• Serve as an analytics domain expert: help the business intelligence team scope and prioritise projects, identify required infrastructure, maintain existing infrastructure.

• Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools.

• Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed

• Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders.

• Help develop data-driven products and services, such as client-facing analytics insights and personalised experiences

• Be able to simplify and communicate complex topics to non-technical audiences.

• Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analysing and leveraging data to make recommendations and improvements

• Assist in developing data-driven products and services, such as client-facing analytics insights and personalised experiences

• Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI.

• Ad-hoc data analysis and forecasting

• Lead, mentor and support analysts in the Business Intelligence Team

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• Completed relevant bachelor’s degree in mathematics, engineering, computer science or another relevant field

• Masters degree preferable

• 5 to 7 years of experience as a Business Intelligence Specialist - 3 of which must be as a manager or senior role

• Expert knowledge of Data Management Frameworks, e.g. DAMA, DMM

• Expert knowledge of SQL

• Expert level usage of BI tools, e.g. Power BI & Excel/Google Sheets

• Ability to sort through and work with large datasets

• Analytics and visualisation experience across multiple company domains such as Product, Sales, Marketing, Customer Service, and Finance

• Experience with web analytics and optimisation tools (Mixpanel, Google Analytics, etc.)

• Experience in designing and setting up experiments to analyse the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)

• Experience in cloud platforms such as Azure, AWS or Google Cloud is preferred.

• Experience working with developers

• Experience with databases

• Familiarity with version-control systems

• Excellent team leadership and development skills are non-negotiable

• Strong interpersonal and communication skills are required

• Excellent command of the English language, both written and spoken

• Experience with a BI transformation tool is a plus

Competencies:

• SQL Server

• T-SQL

• SSIS

• SSAS

• SSRS

• Azure

• Power BI

Qualities:

• Grit: Persistence through challenges.

• Excellence: A track record of high expectations personally and professionally.

• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.