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  • Posted: Jan 11, 2022
    Deadline: Not specified
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    SPARK Schools is a network of affordable private schools implementing Africa’s first blended learning model for primary school students. Students learn in both the traditional classroom setting and our innovative Learning Lab. The SPARK Schools model combines highly engaging classroom teaching, individualised instruction in the Learning Lab, partnersh...
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    Business Intelligence and Analytics Manager

    Requirements

    Responsibilities:

    • Ensure solutions to new and challenging data problems in the SPARK Schools ecosystem, including but not limited to establishing a single source of truth, master and reference data management, defining the data landscape and organisational data processes.

    • Well versed in data governance and management. Ability to guide executives based on industry best practices.

    • Work with the executives and systems team to ensure compliance in terms of PoPIA and GDPR.

    • Act as an internal consultant to the Executive (Technology) to ensure information security adherence and compliance.

    • Ensure SPARK Schools has all relevant policies with respect to Information security, Data governance, GDPR and PoPIA.

    • Develop and implement a data management strategy.

    • Serve as an analytics domain expert: help the business intelligence team scope and prioritise projects, identify required infrastructure, maintain existing infrastructure.

    • Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools.

    • Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed

    • Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders.

    • Help develop data-driven products and services, such as client-facing analytics insights and personalised experiences

    • Be able to simplify and communicate complex topics to non-technical audiences.

    • Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analysing and leveraging data to make recommendations and improvements

    • Assist in developing data-driven products and services, such as client-facing analytics insights and personalised experiences

    • Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI.

    • Ad-hoc data analysis and forecasting

    • Lead, mentor and support analysts in the Business Intelligence Team

    Qualifications and Criteria:

    The ideal candidate will possess the following qualifications and criteria:

    • Completed relevant bachelor’s degree in mathematics, engineering, computer science or another relevant field

    • Masters degree preferable

    • 5 to 7 years of experience as a Business Intelligence Specialist - 3 of which must be as a manager or senior role

    • Expert knowledge of Data Management Frameworks, e.g. DAMA, DMM

    • Expert knowledge of SQL

    • Expert level usage of BI tools, e.g. Power BI & Excel/Google Sheets

    • Ability to sort through and work with large datasets

    • Analytics and visualisation experience across multiple company domains such as Product, Sales, Marketing, Customer Service, and Finance

    • Experience with web analytics and optimisation tools (Mixpanel, Google Analytics, etc.)

    • Experience in designing and setting up experiments to analyse the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)

    • Experience in cloud platforms such as Azure, AWS or Google Cloud is preferred.

    • Experience working with developers

    • Experience with databases

    • Familiarity with version-control systems

    • Excellent team leadership and development skills are non-negotiable

    • Strong interpersonal and communication skills are required

    • Excellent command of the English language, both written and spoken

    • Experience with a BI transformation tool is a plus

    Competencies:

    • SQL Server

    • T-SQL

    • SSIS

    • SSAS

    • SSRS

    • Azure

    • Power BI

    Qualities:

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    go to method of application »

    PPC and Web Development Specialist

    Purpose of Role:

    The PPC and Web Development Specialist is responsible for implementing and managing all marketing campaigns specifically on digital channels. This role has two main aims:

    1. To enhance brand awareness amongst our stakeholders using digital platforms.

    2. To drive traffic to our social media pages and website, generating leads.

    Requirements

    Responsibilities:

    • Establish a digital marketing roll out plan aligned with the overall marketing strategy

    • Define key performance indicators for digital marketing by channel and report on these KPIs on a monthly, quarterly and annual basis

    • Develop and manage digital marketing campaigns to drive online traffic to the company website, generating leads

    • Manage the company’s digital marketing agencies and ensure the quality of their outputs.

    • Maximise return on investment (ROI) on digital marketing spend.

    • Oversee the development and, maintenance of the company website

    • Track and analyse website traffic flow and report on a weekly, monthly, quarterly and annual basis

    • Continually optimise company website, social media pages and search engine optimisation (SEO) to generate quality leads for the sales team - ensuring lead targets are met

    • Develop a social media strategy and oversee the execution of that strategy

    • Ensure digital communications have a consistent tone and messaging aligned to the brand guide

    • Generate and track a list of keywords on Power BI

    • Timeously fix bugs in online platforms and content

    • Manage the creation and optimisation of online adverts

    • Oversee pay-per-click (PPC) advert management by the digital agency

    • Oversee digital marketing budget and ensure objectives are reached within budget parameters.

    • Create and conduct Net Promoter Score (NPS) surveys for staff and parents, collate data, generate and disseminate NPS Report

    • Manage the upload on virtual tours scans to the company website and work with the supplier to create new schools scans

    • Manage the generation of video content as required by the business

    • Identify new trends and technologies in digital marketing and recommend adoption of those most beneficial to SPARK Schools

    • Ensure that SPARK Schools remains at the forefront in industry developments

    • Conduct desktop research, including competitor and industry analysis and report on insights and learnings for the company

     

    Qualifications:

    The ideal candidate will possess the following qualifications:

    • A bachelor’s degree, diploma or equivalent qualification in marketing - digital marketing qualifications/certifications a plus

    Experience

    • 2 - 4 years of experience in digital marketing or a closely related field

    • Experience managing PPC, SEO, Google Analytics, Adwords and working with HTML/Javascript, Facebook Ads, Twitter Ads and Instagram Ads

    • Experience using Power BI to visualise marketing data beneficial


    Skills and Mindset

    • Excellent content creation skills as well as the ability to customise communication for an online audience

    • Creative skills - creative ability to devise digital communication strategies

    • Excellent presentation skills; ability to explain and report on key digital marketing concepts and metrics to senior executives

    • Strategic thinking

    • Ability to analyse incoming data and adjust digital marketing efforts in response to that data.

    • Ability to collaborate with other functional teams on digital communication

    • Project management skills essential; being methodical and organised, ability to prioritise projects and tasks, ability to work to deadlines and deliver intended outcomes

    • Proactive

    • Ability to keep return on investment (ROI) top of mind at all times.

    • Having competent knowledge about the organisation

    • Displays grit, high level of excellence, is mission & vision aligned and displays a high level of self-reflection (GEMS)

    Qualities:

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    go to method of application »

    Head of Human Capital

    Purpose of Role:

    The Head of Human Capital provides supportive leadership, direction and guidance for the strategic initiatives and day-to-day operations of the Human Capital Department. Providing support in the development and implementation of strategic goals with regards to culture, diversity and transformation, the full recruitment cycle, performance management, employee wellness, leadership and professional development of employees across the network.

    Requirements

    Responsibilities:

    • Assertively leading the Human Capital team in the day-to-day functions and operations with the result of a collaborative, cohesive and efficacy-based team of committed employees who instill a climate and culture of service in all that they do.

    • Actively drive the process of developing company values and behaviours that support a culture that is aligned to our mission.

    • Develops network strategies by identifying and researching human capital needs; contributing information, analysis, and recommendations to network strategic thinking and direction; establishing human capital objectives in line with network growth and strategic objectives.

    • Develop and apply change management processes and tools to create a strategy to support adoption of the changes required by the strategic priorities of the organisation following impact analyses, the assessment of change readiness and identification of key stakeholders.

    • Develops human capital operations and financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions and minimizing the impact of variances.

    • Provides input into the development of annual human capital metrics, which support the network’s objectives of maintaining the culture, the ability to attract talent, sustainable performance, employee wellness, succession planning and leadership development.

    • Interprets and ensures compliance and on-time reporting with regards to the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act and all other relevant acts as per current South African legislation. Drives ongoing compliance regarding B-BBEE as well as SACE and/or other professional bodies within the network.

    • Development, implementation and monitoring of a network diversity and transformation strategy aligned to the growth and strategic objectives of the network.

    • Initiates and accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfilment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.

    • Overseeing the implementation of fair labour practice and healthy employee relations.

    • Take accountability for the outcome of industrial relations matters with an ongoing focus to mitigate labour, commercial and reputational risk.

    • Through organisational design, oversee the productivity and efficiency of the organisation.

    • Ensure the integrity of human capital data. Enforce compliance with ethical and legislative (POPI) standards guided by the company values and mission.

    • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

    Qualities:

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self-Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    • Makes effective business decisions regarding with whom to discuss sensitive and confidential information. Respects the privacy of others and maintains the confidentiality of information to which exposed. Consistently uses good business judgment, guided by the Ethics Policy.

    • A tech adopter who embraces new technology and change, ensuring innovative people practices and techniques that will be effective and efficient at scale.

    Values: Service, Persistence, Achievement, Responsibility, Kindness

    Qualifications:

    The ideal candidate will possess the following qualifications:

    • Degree in Human Resources / Industrial Psychology or related field

    • Postgraduate qualification advantageous

    Experience:

    • 7 to 10 years Human Capital generalist experience within a service or educational environment or a similar environment.

    • 5 years of people management experience.

    go to method of application »

    Office Manager

    Purpose of Role:

    SPARK Schools office managers liaise with parents, welcome visitors, and ensure the accurate administration of enrolment and student information records. Office managers are integral to the SPARK Schools “culture” and our commitment to rigorous, engaging learning experiences for our scholars.

    Requirements

    Responsibilities:

    • Maintain accurate student information records on the student information system, including daily student attendance.

    • Provide school tours to prospective parents and serve as a liaison during the enrolment process, including collecting personal documentation for enrolment files.

    • Assist in managing day­-to-­day facilities and maintenance issues, including facilitating visits by maintenance suppliers.

    • Receive delivery of supplies.

    • Perform clerical duties, including answering phones, taking and distributing messages, and corresponding with parents and staff members via e-­mail.

    • Responsible for assisting with the completion of the aftercare billing spreadsheet, overseen by the School Operations Manager

    • Volunteer hours, tracking and reporting.

    • Responsible for staff attendance, tracking and reporting.

    • Attend to sick or injured children and liaise with parents/guardians about their children.

    • Communicate and collaborate professionally with school staff as required. Participate actively in staff development opportunities as a member of the SPARK Schools team.

    • Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

    Qualifications:

    The ideal candidate will possess the following qualifications:

    • English language fluency

    • Police clearance certificate

    • Grade 12 certificate

    • Certificates in administration

    • First aid certificate

    • Currently studying in 3rd/4th Year towards a relevant undergraduate Degree

    Experience

    • Previous experience managing or working with primary school-aged children.

    • Administration.

    • Customer service.

    • Basic understanding of labour laws

    • Skills and Mindset

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    Qualities:

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    go to method of application »

    Primary School Assistant Principal

    Purpose of Role:

    The Assistant Principal drives student achievement as an instructional leader by providing excellent instructional coaching and professional development to benefit classroom instruction and the Learning Lab. The Assistant Principal supports the Principal in providing teachers, blended learning facilitators, and PE coaches the training and support necessary to be highly effective, professional educators.

    The Assistant Principal is integral to the SPARK Schools “culture” and our commitment to rigorous, engaging learning experiences for our scholars

    Responsibilities:

    • Ensure the continual professional development of our educators by coaching members of the instructional staff to the successful completion of the goals set in their individualised professional growth plans. This includes designing and facilitating weekly professional development sessions for the whole faculty, as well as arranging for individual professional growth opportunities.

    • Support student achievement by setting clear and high expectations for excellent teaching in all content areas. Maintain a regular schedule of observations in all learning spaces and observation review meetings with educators to ensure that they can successfully plan instruction, execute instruction, and implement SPARK Schools’ culture and behaviour management techniques.

    • Implement the network’s rigorous curriculum, which aligns to and extends the South African national curriculum.

    • Implement online curriculum and small ­group tutoring in the Learning Lab that aligns to and extends what is taught by classroom teachers.

    • Facilitate an assessment and data analysis cycle that allows instructional staff to analyse student performance and identify areas for targeted instruction.

    • Collaborate with school leadership team to manage instructional staff, including facilitating termly and final evaluations.

    • Participate in the selection of new school-based personnel.

    • Responsible for the onboarding of instructional staff members.

    • Define and share information about network-wide policies and procedures to parents, students, staff and community.

    • Implement disciplinary policies and procedures.

    • Participate actively in staff development opportunities as a member of the SPARK Schools team.

    • Conduct self in a professional manner at all SPARK Schools events and to all stakeholders.

    Requirements

    Qualifications:

    The ideal candidate will possess the following qualifications:

    • English language fluency.

    • Clear criminal record.

    • Grade 12 Certificate.

    • Completed B.Ed or PGCE degree.

    • SACE registration.

    Experience:

    • Previous experience managing or working with primary school-aged children.

    • At least 2 years of excellent classroom instruction.

    • Previous experience leading a team.

    • Experience and practice with labour laws.

    Skills and Mindset:

    • Strong desire to be part of a vibrant and dynamic technology-driven work environment fostering creativity, collaboration and an atmosphere that encourages and allows top performers to thrive.

    • Strong desire to be part of a collaborative, team spirited and fast growing Social Impact Disruptor and Society Shaper who is leading change in the education space in South Africa through transformational education innovation, ensuring the accessibility of university and careers for all.

    • Strong desire to be part of a learning culture with excellent career development and advancement opportunities supported by individualised professional development, support and mentorship.

    • Ability, Desire and Passion to deliver high quality transformational education at affordable fees

    to ensure the accessibility of university and careers for all.

    .

    We are looking for ‘’GEMS’’ with the following attributes:

    • Grit: Persistence through challenges.

    • Excellence: A track record of high expectations personally and professionally.

    • Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.

    • Self-Reflection: Finding the capacity to bring your best self to challenges and opportunities.

    Method of Application

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