Business Support Administrator at Pam Golding Properties

Key Responsibilities;

• Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
• Receive and greet all visitors in a professional and warm manner
• Assist in General Office administration.
• Manage, post and follow up on jobs in ‘traffic’ on a daily basis on behalf of the agents;
• Responsible for the administration of marketing servers and Lucid Press, ensuring that it is organized appropriately;
• Briefing of internal and external emailers;
• Collating of property submissions to designers;
• Sub images for social media artwork on LucidPress;
• Where required, support agents with printing of brochures and drops, or make these available digitally;
• Resize and load photographs were necessary;
• Responsible for all other marketing administration as and when required;
• Assist in the coordination of ad-hoc company functions/events for the branch
• Assist in any ad-hoc duties, projects and activities as and when required.
• Key Competencies
• The ability to build relationships with internal stakeholders with a willingness to actively support agents and branch team;
• Ability to multi-task, whilst maintaining the quality standards of delivery;
• Deadline driven;
• Excellent written communication skills;
• Excellent organisational and administrative skills;
• Self-motivated and energetic.

Education & Experience;

• Min 1-2 years relevant experience.
• Minimum Matric or post matric diploma
• Possess good professional image, excellent phone mannerism and enthusiasm in customer service.
• Pro-active and highly resourceful

Knowledge & Skills Required;

• Proficient in MS Word, Excel and PowerPoint, Outlook applications is highly preferred
• Possesses good understanding and knowledge in co-ordinating administratives and system processes
• Knowledge and understanding of POPIA, especially in managing confidential information
• Providing administrative support in a marketing department where a brand templating platform is used would be advantageous.
• Knowledge and experience in the real estate industry is advantageous