CDD Administrator at TMF Group

KEY RESPONSIBILITIES

The primary focus of the role will be:

• Acquiring a good knowledge of the different areas within TMF – Private Client, Private Equity, Real Estate and Corporate. Attending meetings with these teams to ensure close working relationships are maintained.
• A good knowledge and understanding of the Handbook for the Prevention of Money Laundering and the Financing of Terrorism and any other relevant legislation.
• Understanding the CDD requirements for different types of entities (i.e companies, trusts, limited partnerships etc.)
• Being able to read and interpret structure charts.
• Ensuring CDD documentation is maintained and accessible in line with the requirements of AML/CFT Handbook
• Updating and maintaining TMF CDD databases and ensuring information is correct and accessible.
• Ensuring all CDD exceptions are reviewed on a regular basis, providing updates where required to management.
• Providing feedback to Senior Management on Status of CDD
• During the course of normal day to day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
• In addition to the duties listed above, the CDD Administrator may be requested to perform any other ad hoc duties or projects as requested by management.

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

Key Business Expertise:

• Work independently and within a team, using their initiative
• Good time management and organisational skills are essential
• Be reasonably familiar with CDD requirements
• Excellent verbal and written communication skills and attention to detail is essential
• Ability to use initiative, work confidently and take ownership of tasks is important
• Strong organisational and time management skills are essential
• Willingness to learn, work within a team, and adapt to new and challenging situations
• Ability to work under pressure whilst maintaining quality of service
• Must maintain a professional demeanour
• Good working knowledge of IT software is required as well as being IT literate including Microsoft Office

Candidate Profile:

• GCSE/ A Levels
• Willing to study for relevant professional qualifications as necessary
• Previous experience in the CDD, KYC, AML or Compliance environment is essential

COMPETENCIES

Operation Excellence:

• Strives for high standards of delivery to clients
• Has a strong understanding of processes needed to undertake role successfully
• Makes informed judgements and decisions based on practice and precedent
• Decisions will be made within defined limits of authority

Commercial Awareness:

• Has a basic understanding of the TMF Groups' service lines and TMF is structured
• Understands and applies control and risk and governance frameworks consistently
• Is mindful of the TMF values

Leadership and Resource Management:

• May have supervisory responsibilities for work carried out by members of the immediate team
• Organises the use of resources to meet expectations and identifies difficulties
• Reviews non-complex work undertaken by more junior team members
• Informally manages expectations of more senior colleagues infrequently 

Interpersonal Skills:

• Communicates information in a clear and concise manner (verbal and written work) to both internal and external stakeholders
• Able to deal with difficult situations in a calm and diplomatic way

Client Excellence:

• Listen actively whilst understanding what relevant questions they should ask and respectfully taking into account global and cultural differences
• Takes ownership of particular clients to ensure a consistent level of service
• Makes it a priority to be accessible and responsive to customers
• Build rapport with clients and use body language and voice techniques effectively
• Evaluates and reports back on client service levels