Client Services Administrator (AD 34) at Werkie

Your role in the team:

• As a Client Service Administrator, you will play a key role in supporting and coordinating recruitment and client service processes.

Your responsibilities include:

• Job description preparation: Gather information from clients and create accurate, professional job descriptions aligned with client needs.
• Job advertisement posting: Upload and manage job postings across various platforms and monitor their effectiveness.
• Interview coordination: Schedule and coordinate interviews between clients and candidates, ensuring all logistical arrangements run smoothly.
• Communication and follow-up: Maintain ongoing contact with clients and candidates before and after interviews, providing relevant preparation and feedback.
• Candidate engagement: Stay in touch with candidates during their first three months to ensure a positive and sustainable placement.
• Team support: Work closely with the sales, recruitment, marketing, and quality assurance teams to optimize processes.
• Company representation: Act as a professional and reliable representative of the company in all client interactions.

Requirements:

• Minimum qualification: Grade 12 / National Senior Certificate
• Tertiary qualification: In Sales, Business Administration, Human Resources, or a related field (advantageous)
• Experience: Minimum 2 years’ experience in client service, sales, or recruitment
• Language skills: Excellent verbal and written communication skills in Afrikaans and English
• Computer skills: Proficient in MS Word, Excel, and Outlook

Personal attributes:

• Excellent organizational and time management skills
• Detail-oriented and results-driven
• Resilient and adaptable in a fast-paced environment
• Strong team player with a collaborative mindset
• Ability to prioritize multiple tasks effectively
• Eye for detail